SRM portal: Cannot start transaction for shopping cart -wizard

Hello All,
User is not able to access the Shopping cart-wizard in EB portal, user has updated the internet explorer to internet explorer V7 still he is not able to access.
When user clicks on Shopping cart-wizard he gets the following error "Cannot Start Transaction**
*The internet transaction server could not start the transaction "BBPSC02"* .
Please let me know how can I resolve this issue.
Have checked the attributes for this user it is maintained to access portal, all roles are properly assigned.
Thanks.

Hello,
Service BBPSC02 is only not started from portal or you cannot start it as well when using the ITS link?
Are you able to test the service via transaction SICF?
Regards,
Ricardo

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Hi
Check below help links
http://help.sap.com/saphelp_ppm400/helpdata/en/e7/1fc30727cd4ddeb7f6351416ebf591/frameset.htm
Implementing CFolders
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SRM portal: Cannot start transaction for shopping cart -wizard

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