SRM Service Orders and Entry sheets,

Hi Friends,
Is SRM service orders able to provide the u2018price changeu2019 field? In the R/3 equivalent Service Order entered with item category Service, the u2018price changeu2019 field is available (table ESLL, field PRS_CHG) and we have a business requirement to have this available when we enter SRM Order Service confirmation sheets in R/3. If a service sheet is created from a SRM PO with item category service, u2018price changeu2019 is greyed out. If a service sheet is created from a service PO entered directly in R/3 the u2018price changeu2019 field is not greyed out for input and can be changed. Please can somebody explain how we can make this field available.
Previous experiences with using functionality this would be highly welcome.
Thank you. Steven

Hi,
You can assign the service master records administered in your company to different groups, according to their usage. Such a group is described by the service category.
To characterize the service categories in more detail, the latter are assigned an organization status. The organization status indicates the areas in which service master records are used.
For example, units of your company may use services provided internally by other units of the company, or procure services externally (from other companies). Your company may also provide services for others.
AS01: If you select this the service master data is at basic data level. That means basic data about the service will be depicted here.
AS02: Service master stored at basic and CO level. To maintain the information at CO level this organizational status is required.
AS03: Service master stored at basic plus purchasing level. For procurement purpose(MM), THIS LEVEL is useful.
Create a po with service activity number in me21n with account assignment category K & and item category D.
For the SES, the creation date would still be same. Only field ESSR-BUDAT (posting date) would get changed.
That shouldn't be a problem, since you would know anyway when the SES was created from ESSR-ERDAT, the SES creation date.
Also the last change date would also be correctly updated.
You have another field Doc Date ESSR-BLDAT which records the date the SES was posted
Thank's
Raj

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Service sale order integration service po and entry sheet

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Thanks Andra,
The problem is the multiple invoices is for non goods receipt item so there will be no delivery.At the time of creating a PO the GR is not checked so there will be no delivery .
Also this setting is for invoices which are comming from Vendors.But if we are genrating the invoices manually it is not blocking those invoices.Also i there is nowhere mentioned in Incomming invoice to set tolerence for incomming invoice.Are you talking about Vendor tolerences?
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Hi All,
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Hi Pete,
Thank you for your reply. As per your suggestion I have removed the "Transfer of requirements" check from SD IMG->Define Requirements Classes. However, when I create a sales order, system still gives me the pop-up Information message saying:
No entry for plant 1200, service object 01 ZPBK001 in table T399A which is because I have not maintained service material in OISD screen.
Also, I get the information message as:
Error when processing Service order
The first information message regarding service material is ok. However, is there a setting that I can maintain that I dont get the second message regarding error when processing service order?
I also checked item category details in VOV7, there is no settings for transfer of requirements in vov7

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Hello Zita,
Try to restart your portal after creating <b>ServiceUser</b> in both UME and KM.
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Object serviceContext = null;
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Edited by: Sandeep Reddy on May 31, 2010 7:21 PM

Hi,
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Hi,
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Its better if we can say - IW51 is for Service Order Notification
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Regarding IW31 no proper idea. I have worked in SO notification only.
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Abinash.

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Hun,
Provides support for the complete Service processing lifecycle from Service Quotation creation to Billing. A service order is created if the customer has to be billed for services like utility usage, no. of pages printed (using counters etc). Service Order processing includes integrated validation of service contract price agreements and warranty entitlements.
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Where as a repair order would be created when a customer finds a defect in say a product and the requests for a repair of replacement.
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SRM Service Orders and Entry sheets,

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