Standard Tool / Program to Change the Workflow Status
Hello,
I would like to know if there is any standard program to Change Status of the Workflow from IN PROCESS to ERROR. I know that there are Standard SAP tools using which we can restart the Workflows that are in ERROR Status. But for changing the Status of the Workflow from IN PROCESS to ERROR, I've not come across any tools / programs. I would really appreciate your help. Thanks in advance.
Regards,
Venkata Phani Prasad K
sorry correction ..FM SWW_WI_CALLBACK_CHANGE_S can be used to correct the status without any check.
I came across this issue where a dialogue workitem was logically deleted in order to remove it from the user inbox. Later an incident was created that the work-item is still needed to perform the rest of the workflow action. The solution should have been to complete the work-item by executing the terminating event of work-item or complete the work-item manually(SWIA). But instead some one performed logical deletion.
so in order to revive the workflow i needed to change the status form logically deleted to ready status. for this i found this FM which successfully changed the status form logically deleted to ready status. It though lost the agent assignment but i forwarded it manually to respective user.
Regards
Dharmendra
TCS India.
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data :
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please award points if helps
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