STARTING WINDOWS 8 IN DIAGNOSTIC MODE CAUSES WINDOWS LOCK UP.

Following troubleshooting directions per Windows, I started a restart into supposedly safe mode. The PC booted up ok as far as the sign-in screen. However, after entering in my password, Windows hung.
The only way I would get out of this was to perform a Windows Refresh from the BIOS. (I wont do that again!)

go to the recovery manager console by rebooting the pc and press f11 before the computer boots up (before the hp logo appears) , see if microsoft system restore is an available option then choose an earllier date as a restore point. if that doesnt work , you can revert the computer back to factory settings by choosing system recovery but its gonna wipe out everything and reinstall windows automatically so if you have important files on the computer , recovery manager will give you an option to backup files but make sure you have an available external hard drive or writable dvd's/cd's of a flash drive with enough space to save all your important files

Similar Messages

Can only start Windows 7 (installed with bootcamp) in safe mode

I installed Windows 7 about 3 weeks ago, everything has gone smoothly until a few days ago. I can only start Windows in safe mode, if I try to do it in normal mode, it starts to log in but the screen will just go black and the computer will shut off completely. Then it won't turn back on for like 5 minutes. My mac partition works fine, and I can't find a solution to this Windows problem. When I try to do the "restore' thing where you make it go back to a certain install point, it gives me an error. Please help me, I have a course starting in 3 days and I need Windows OS for it.

Post your question in the BootCamp forum.

I am not able to start mac system in Mac mode which has windows 7 installed , My system starts only in Windows mode

I want to switch between Mac and Windows 7 Operating System. I am only able to start Windows. Please Help

If you reboot and hold the Alt key down after you hear the chime is the Macintosh HD shown as a boot option?

Windows Failed To Start (Windows 7)

I am not 100% sure where to post this, but I saw a similar post here, but not with the exact problem.
My spouse was playing a video game on the laptop when it suddenly shut down and when he rebooted the computer it gave him the error "Windows Failed to Start. A recent hardware or software chage might have caused the issue after you install Windows Updates." Well the two options we have are the repair function and to start windows normally. The repair funtion said the memory was fine, but we could not do anything else with the repair.
We tried pressing F8 to get the computer in safe mode, but when you click on safe mode you go right back to the error screen.
When pressing F11 to try a system recovery, it also goes right back to the error screen.
We do not have the original windows disk to try a repair that way since the computer was given to us by a family member and the disks were not included.
Any help or advise will be greatly appreciated.

Where did you see version is Vista? Some models that I have seen have Vista listed in BIOS-but actually have Windows 7 installed.
Can you check the COA label wih license key attached to bottom of laptop & let us know if the version is Vista or Windows 7.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Satellite M115-S3154 will not start Windows XP

Opened new post per Jerry concerning my 3yr old Satellite: M115-S3154 w/ Windows XP Media Ctr Ed 2005
Yesterday upon start up, I immediately rec'd message stating:
- "windows did not start successfully - recent hardware or software changes might have caused this"
- it gave options to restart in the 3 different Safe Modes, last known configuration and start normally - none of these worked. I've tried numerous times yesterday and today with absolutely no luck.
When I shut laptop down 2nites ago, it seemed like it shut down extremely fast?! Today I realized that battery yellow light was on and thought maybe it wasn't charged enough. Charged for over 2hrs, have a blue light, but still had same experience as above.
- I removed and replaced battery - no luck
- I removed and replaced HDD - no luck
I just now, followed your advice on pressing F8 immediately after start - however, there is no repair mode or whatever you mentioned under the Windows Advanced Options Menu for this laptop - what I do have is
= the 3 different Safe modes - tried all these, no help
= Enable Boot Logging - tried this, no help
= Enable VGA Mode
= Last Known Good Configuration... - tried this, no help
= Directory Services Restore Mode (Windows domain controllers only) - tried this, no help
= Debugging Mode - tried this, no help
= Disable automatic restart on system failure
= Start Windows Normally - tried this, no help
= Reboot - tried this, no help
= Return to OS Choices Menu
I attempted the Microsoft Knowledge Base article suggested by Jerry -
Advanced troubleshooting for general startup problems in Windows XP - but no help.
I also tried MS article 310353 - How to configure WinXP to start in a "clean boot", but under Method 1, the downloadable guided help would not run on this computer i'm using to figure out the Toshiba problem. Method 2 of this guide requires you to be able to open windows - pretty dumb since I can't get windows to run in first place! So I'm still stuck.
I do have the original Toshiba Recovery and Applications CD - I have many files and pics that I do not want to lose.
thanks roo

Satellite M115-S3154
there is no repair mode or whatever you mentioned under the Windows Advanced Options Menu for this laptop
That was for the Windows Vista thread you jumped in to.
= Disable automatic restart on system failure
Did you try this one? Instead of a reboot, it should give you a blue screen with the STOP error and possibly the file responsible. We could use that information.
Ihave many files and pics that I do not want to lose.
If the hard drive is still okay (there's no reason so far to doubt that), we should be able to rescue the files.
One way is to put the hard drive in an enclosure and plug that into another computer.
You can also make a bootable CD with tools. Let us know.
-Jerry

Freezes during "starting windows" message even after factory reset.

I've gone through diagnostic tests and they've shown it wasn't a hardware error. After a failed update to windows 10 my computer rolled back to windows 7. After the rollback when attempting to boot win 7 It froze and hung on the starting windows screen. At first i was able to boot in safe mode and navigate the desktop and drivers, but after plenty of failed fixes i had to result to a factory reset with alienrespawn. After the factory reset the issue still persists, and i can no longer boot up in safe mode. When i do, it tries to do first time installation and says that i has to reboot in normal mode to complete first time config. My computer didn't come with a disk so i can't re-install windows 7, and factory reset dosen't seem to fix the issue. All I need is to resolve this issue so i can get back with a clean slate to upgrade to windows 10. Any ideas?

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your computer freezes during the "Starting Windows" message on your desktop, and I would be happy to help! Since your Alienware X51 computer is a Dell product, I recommend contacting Dell Technical Support for further assistance in this matter. Best Regards

Stuck at "Starting Windows" after Deployment

Hello. I recently updated my MDT to 2013 as well as added the Windows assessment and deployment kit for Windows 8.1. Since then, I have one particular .wim image that I can't seem to deploy using MDT. It continuously gets stuck at "Starting Windows"
after it's first reboot from the deployment window. I have enabled logging and see this error appear quite often, but I'm not sure if that helps. I can provide the logs if needed.
Any help would be greatly appreciated!!
<![LOG[Error executing web service http://(SERVERNAME):9800/MDTMonitorEvent/PostEvent?uniqueID=&computerName=LENOVOT530&messageID=41017&severity=1&stepName=&currentStep=0&totalSteps=0&id=B1CAF581-522F-11CB-863C-9D12A921BFEC,3C:97:0E:7F:F3:3C&message=LTI initiating task sequence-requested reboot.&dartIP=&dartPort=&dartTicket=&vmHost=&vmName=: The operation timed out"

Turns out it was something in the BIOS causing the issue. This linked helped me out.
http://social.technet.microsoft.com/Forums/windows/en-US/c0b9719c-657d-4366-b922-409561bb16c6/window-7-hang-up-at-starting-windows-screen-while-installing-with-uefi-mode?forum=w7itproinstall

Satellite C655-S5082 stuck at starting windows

Satellite C655-S5082 stuck at starting windows. I started system restore back to out of box stated. Everything went smooth untill about the third resart an now it stuck at the starting windows screen. tried a repair from disk ith no luck there.

Turns out it was something in the BIOS causing the issue. This linked helped me out.
http://social.technet.microsoft.com/Forums/windows/en-US/c0b9719c-657d-4366-b922-409561bb16c6/window-7-hang-up-at-starting-windows-screen-while-installing-with-uefi-mode?forum=w7itproinstall

Stuck at 'Starting Windows' screen! Help please :(

Hello guys and girls.
I have a problem with an Acer Aspire 8920 laptop.
To start off with the back light on the screen was the first issue. After turning the laptop on the screen would turn off. I would close the lid and open it again and the screen would light up as normal and then after a few seconds it would go off again.
I wasn't sire at first what it was so I plugged it into the telly via HDMI and that was fine. I looked closely and I could see very faintly windows had loaded fine. After that I knew it was the backlight.
Eventually after more research I bought a new inverter off the web. Few days later it arrived and I replaced it. It solved the issue but has caused a couple more.
I get stuck at the starting windows screen no matter what I do. I have a copy of W7 on a disc, on USB and if I try and load up W7 as normal. If I try and boot in safe mode it always gets stuck at 'Loaded: \Windows\system32\DRIVERS\avgidsha.sys' every time.
Also after replacing the inverter the brightness of the screen now 'pulses'. Thats the best way I can describe it. When it does pulse it doesn't go off completely, just a little brighter and darker.
I have looked online and found that people were getting stuck at the same place and the cause of that was a power supple issue with custom built PCs. I think that maybe I might have a the same problem because of this new inverter?
Any input would be great into this. I appreciate your help.
Thank you!

Hi,
Do you mean that you're unable to logon to Windows no matter via normal start or safe mode, and startup repair doesn't work with the disk?
For this error "gets stuck at 'Loaded: \Windows\system32\DRIVERS\avgidsha.sys' every time", hope this link can help you
http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=94159
I also suggest you try other advanced boot options such as Using Last Known Good Configuration, see this link
http://windows.microsoft.com/en-in/windows/using-last-known-good-configuration#1TC=windows-7
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support

K8T Mstr2-FAR7: "Setup is starting Windows" but never is

I am having a problem of reinstalling WXP x64 on SATA HDD. The installation process stalled after display of "Setup is starting Windows" was closed and black screen stayed. I tried it again with all peripheral devices, PCI cards, printer, etc removed except the monitor but to no avail.
I attempted to install WXP x64 on PATA for experimental purpose and on the way I hit F6 and loaded SATA drivers then the same problem repeated.
I installed WXP x64 on PATA without loading SATA drivers, then I installed SATA drivers but the SATA HDDs were indicated to be "Uninitialized"
I tried installing WXP x86 on SATA and found there was no such problem.
The WXP x64 shown in my sig was installed on K8T Master2-FAR. About a year ago the mobo was replaced with the present one and all HDDs were moved to the present mobo. After the move I confirmed all previously install OSes worked. But now I am having difficulty reinstalling WXP x64.
I used the same SATA drivers as were used when the OS was installed on the old mobo, and then tried a newer version downloaded from PlanetAMD. I checked MSI and VIA websites but could not find any for WXP x64.
Any suggestion is appreciated.

Note that following overlaps my latest post to my other thread.
The following is what I did since:
I run WD's diagnostic utility(Vendor of SATA HDDs is Western Digital) but it returned "NO ERROR".
I installed Windows XP x86 on the SATA-1, partition #2 with no problem. Then the drive H: was all of a sudden, found to be healthy and all the data in it became visible!! There is no check disk occurred while booting the OS. I tried booting all other OSes and two of them did not cause CHKDSK, and other three did cause CHKDSK. I let them run CHKDSK but no error was reported. You may wonder what happened with D:, E:, F: and G:. Well, unfortunately I had already reformatted those partitions before I installed the Windows XP x86. Note that D:, E and G: were totally inaccessible while F: and H: were still accessible but most data were invisible. Thus, I can infer that data in F: could have reappeared if it was not reformatted.
What conclusion can be drawn from my ordeal? It appears that the SATA driver from VIA does not support Windows XP x64 to be installed on MS-9617. Which of the driver or the mobo is to be blamed? Since MS-9617 which is newer than MS-9130 which has no such problem, my MS-9617 is most probably defective. Any comment on the above is appreciated.
Why the data disappeared and then reappeared? I am unable to figure it out. One may say that CHKDSK when once run just fixed it. But it repeatedly happend and repeatedly reported a lot of errors, seemingly be never ending, so that I reset to end it. Since then I cancelled CHKDSK every time when booting OS except after I noticed that the data reappeared.
I would appreciate it if anyone provide possible explanation as to how it could have happend.

Z68-GD65 Hangs on Starting Windows because of USB Controller. Any fixes?

Issue: During Windows 7 (32 bit & 64 bit) installation and startup, the computer hangs at "Starting Windows". It will display a pixel or two of the first red part of the logo animation and then stop.
System Setup/Hardware:
Mobo - Z68-GD65
RAM - Corsair Vengeance 8GB (2x4GB)
HDD - Corsair Force 3 60GB SSD
CPU - Intel i5-2400 (Sandybridge)
PSU - Antec Earth Watts 650W
GPU - Asus Geforce GTX 560 Ti
Cause: I found that when I disabled the USB Controller completely from the BIOS, everything worked smoothly (install & startup). If I left the USB Controller enabled and just disabled the Legacy Controller, I would be left with a blinking DOS cursor after POST.
This is an issue because both keyboard and mouse are USB. I had to borrow an old PS/2 mouse to even install windows.
Troubleshooting tried:
- Tried disabling EVERY (and yes, I mean every, I've rebooted this thing 50+ times [stopped keeping track]) setting that can possible be disabled individually
- Tried unplugged every component except: board, hdd and dvdrom
- Tried swapping RAM
- Tried swapping HDDs (to Sata non SSD)
- Tried swapping PSUs
- Tried changing Windows 7 install discs (one 32 bit, one 64 bit)
- Tried removing all motherboard connections (FP audio, FP usb, etc, everything but 24+8pin power)
- Tried clearing CMOS and resetting BIOS
- Tried enabling USB Controller via ClickOnce BIOS and restarting
- Tried fully updating Windows 7 and all drivers (video, mobo, etc)
- Tried updating BIOS with Live 5
- Tried leaving only USB 3.0 Controller enabled and plugging mouse/keyboard into those ports (blue on back)
- Tried Windows repair
- Tried Windows boot logging (got to file CLASSPNP.sys)
- Tried booting to Safe Mode
- Tried banging head on wall (this was successful in giving me a headache, but not booting the computer)
I mainly list the troubleshooting above to convey the amount of frustration I've had with this board.
The USB Controller simply seems bad or the driver (or the way the board interacts/loads the Windows driver) is bad. I must have USB on my computer.
If I need to RMA, please let me know, however, I would hope there is a solution out there to fix the USB Controller issue. The RMA deadline is the 20th, I hope I can get an answer one way or the other before this as if there is no answer, I will be forced to RMA and go with another product from a different manufacturer (I really wanted to get over my "Asus only" attitude and try you MSI! I've been impressed up until this point, please don't let me down).
Please help?
-Frazzled not tech illiterate personal system builder.

phasedone,
I was having the exact same issue with a new build (Mobo MSI Z68-GD65-G3). I had been banging my head against the wall for a while and then I came across your post. Subsequently, I disabled the USB controller in BIOS and my Win 7 install ran fine (minus the fact that I had no access to my USB keyboard and mouse). I set the BIOS back to default settings which re-enabled the USB controller, and thus was able to re-plug the mouse and keyboard in after the windows loading screen, where the 4 colored orbs come together to make the Windows flag. This seemed to do the trick.
Now the problem is, everytime the computer restarts (i.e. for any Windows updates), it freezes at the same point it would during the installation. This is again assuming the mouse and keyboard are still plugged into the rear panel USB ports. Which of course they're going to be!
Anyone with a recommendation as to how to fix this? Is this a hardware defect or can it be solved with some sort of driver or firmware update? I'm at a loss... but I certainly shouldn't have to unplug all USBs before starting the computer, that's just nuts.
I'm considering RMA as well, but would like to see if any MSI staff members or forum members might be able to share their insight.

Window 7 stays on starting windows screen on my hpe-500y

when i turn my desktop on it first says " Windows failed to start ". It then gives two options: start windows normally or Launch start up repair. when i launch windows 7 goes through the startup process, then it just stays on the Starting Windows Screen. when i press startup lauch repair it goes to a blue screen where i can still move the mouse but nothing else. WHAT CAN I DO TO FIX THIS ???????????????????

Hello Tha209Sav,
We need to see if you can get into safe mode. Once you are in safe mode we need to see if we can go back to a time before the issue started happening.
This Microsoft Answers thread addresses the same issue you are experiencing.
windows failed to start.A recent hardware or software change might be the cause.
1. Restart your computer if it is powered on.
2. Tap the F8 key after your computer initially powers on.
3. Once you see the Advanced Boot Options menu you can stop tapping.
4. Use the up/down arrow keys to highlight your selection.
5. Select Safe Mode and press Enter.
6. You should see drivers loading, and then please wait.
7. You should then be at the Welcome Screen.
8. Logon to your computer
Once the system boots into Safe Mode, try restoring the system and check if it helps, here are the steps:
1. Click Start, type system restore in the Start Search box, and then click System Restore in the Programs list. If you are prompted for an administrator password or confirmation, type your password or click Continue. 2. In the System Restore dialog box, click Choose a different restore point, and then click Next.
3. In the list of restore points, click a restore point that was created before you began to experience the issue, and then click next.
4. Click Finish.
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.

Satellite U - Crashes when starting windows and recovery cannot fix

Most of the time but not every time the laptop crashes when starting windows.
I get a blue screen, a dump file is created and then it restarts and gives me the option of starting windows normally or using windows recovery. The windows recovery cannot fix the problem.
When I select the option of opening windows normally everything works fine with no problems.
If I restart the laptop it never crashes.
The problem only happens about 90% of the time when switching it on.
The problem started soon after buying the laptop in October.
Originally it came with Windows Vista and I wondered if the problem was with Vista so yeterday I upgraded to Windows 7 but it still crashes on most start ups. Otherwise the laptop works fine and I am pleased with it.
I suspect the problem might be with Realtec but the drivers appear to be up to date. My internet security is trend micro.
I wondered if it might be a hardware problem when it happens under both Vista and windows 7.
Has anyone got any ideas about what might be causing the laptop to crash on startup?

I have exactly the same problem with the laptop (U500 11E) crashing on startup, recovery can't do anything and sometimes I get a Windows "solution" box that tries to find something and then just vanishes.
I followed the same procedure as Dave, by upgrading to Win7 thinking that might fix the problem, but it clearly didn't. I also updated all drivers and the BIOS to the latest versions.
I think my trouble started not right out of the box but only after I upgraded to Vista Service Pack 1, but I'm not completely sure.
It is pretty annoying because of course it now takes twice as long to get the laptop up and running.
Finding someone else who also has the problem makes me wonder if the problem might have another cause and if there might be a way to fix it?
Petra

Windows 7 Install Hangs at "Starting Windows" Screen

Having problems installing Windows 7 Home Premium from DVD on a newly built computer. When I run the Windows 7 Home Premium disc I get past "windows is loading files..." and then freeze on "starting windows" just after I see 4 little colored balls in the center of the screen.
Here's what I've got:
Monitor: Samsung T260HD 25.5in Rose/Black LCD w/ATSC
HDD: 2 x Seagate 1.5TB Serial ATA HD 7200/32MB/SATA-3G
Memory: Corsair Dominator 6144MB PC12800 DDR3 1600MHz (3x2)
DVD: LG 22X DVDRW SATA
Motherboard: ASUS P6TD Deluxe Intel X58 Socket LGA1366 MB
Power Supply: Corsair 950w 80 Plus Power Supply
GPU: 5850 is backordered, so am using an old Nvidia (6400 GT?) to attempt to install Windows
OS: Windows 7 Home Premium
I've done lots of research and tried:
1. Using a PS2 keyboard/mouse
2. Disabling USB in bios
3. Disabling just about everything else in bios
4. Tried w/ 2MB, 4MB and 6MB ram
Any help or suggestions would be greatly appreciated.
Thank you!

Hi Stentorian,
It seems that you have not ever tried installing other systems like Windows XP and etc on your new built computer. It is difficult for us to determine if the computer actually works.
In addition, since the installation process has not even passed first stage to copy the installation files to the memory. The issue is likely to be caused by incompatible hardware such as the incompatible motherboarad, RAM and etc. Therefore, it is strongly recommended contacting with the hardware manufacture or the retailer to help you check the issue cause you may spend too much time on testing the issue by yourself.
Or you can also try installing Windows 7 on one hard drive and plug in one memory card (2MB, 4MB and 6MB respectively) to check if it works.
NOTE: During the installation, please unplug all the unnecessary hardware devices to avoid any conflicts.
Judy :)

Delayed Write Failed - and now it can't start Windows

Help!
I'm in big trouble! I was using my Tecra 9100 (running XP Service Pack 2) and was looking at some of the files I had stored on my memory stick. I selected 'safely remove hardware' and pulled my memory stick out when I was finished. All of a sudden my laptop starts to run slowly and an error message popped up saying 'Delayed Write Failed'.
This is a first for me, and I don't know why this popped up. I read what it had to say below the error - 'Windows was unable to save all the data for the file \Kaspersky (can't remember the exact name but it was to do with Kaspersky). The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.'
My laptop became so slow it was unresponsive (although I could move the cursor around) and remained so for 10mins. I tryed Ctrl-Alt-Del, nothing happened. As I could't shutdown Windows, I was forced to hold the power off button for a few seconds to immediately switch it off. Upon switching my laptop back on, I noticed my bootscreen took about 15sec more than before and the blue screen showed up saying 'Windows needs to check your disk for constincency.'
An hour or so later I logged back into my computer and noticed my cursor was rather jumpy and not as smoothe as before. It just wasn't right and about an hour or so later the same error popped up again and my laptop froze. After another power off, the blue screen showed up again saying 'Windows needs to check your disk for constincency' and this time I waited around 4 hours!
When it was finally done, my laptop restarted automatically and the blue screen showed up again! This time cancelled the disk check and when straigh to the log in screen. I logged in and noticed the laptop wasn't up to speed as it was usually with the mouse being jumpy still. I decided to restart the laptop only to see the blue screen again.
I let it go this time and just waited for it to scan. after about 20mins nothing appeared to be happening in the scan so I powered off. Now my computer is seriuosly messed up. When I switched it back on the screen which says Last know good configuration and start windows normally showed up.
Now no matter what I select my laptop just restarts and says cannot proceed due to corrupt or damaged file in \Windows\System. You can attempt to repair this problem by inserting the Windows set-up disk.' Whats the Windows set-up disk?
My laptop is second hand and came with no recovery disks ect. and has XP Pro already installed so i dont have disk. what on earth shall i do?
help will be very appreiciated. thanx.

Sounds like a mean software crash to me. I understand you need to rescue your data before you delete all your files and proceed with a recovery.
What I would do in your situation (did it actually some days ago on a friend's notebook), is:
1) remove the hard drive from my laptop (it's not that hard to do it yourself)
2) purchase an empty external housing for a 2.5" drive to USB (about 10 US$)
3) Install the removed drive into that new housing
4) Backup all my important data at my Office/Friends Computer through the new adapter (you have access to all data areas of the hard disk through USB). Keep the HDD even leveled during this procedure as it might be a damaged drive due to wear and tear of the motor bearing... In such incidents you can hear a changing noise while altering the level of the drive during operation. Maybe you have to keep it in a vertical position to minimize the noises during the final rescue process of your data.
Finally once everything is restored, I would:
5) reinstall the Drive back into the notebook (in order to test its functionality) and do a proper recovery-CD installation.
6) Purchase a new spare drive and have it ready, just in case the old drive reveals as broken.
This is the easiest and most safe way to rescue your data.
You might ask yourself: What caused this to my notebook:
Here are some possible reasons:
- a Virus/malware/incompatible program (30 % chance)
- a broken hard disk (does it sound strange (noisy) lately?) (45 % chance)
- a HDD controller/motherboard problem (10 % chance)
- bad moment like an instant power loss or another undefined reason (15 % chance)
Good luck,
electroch@in
BTW, my friend was very happy to have his broken 60GB Toshiba drive replaced with a new more silent 120GB Samsung drive.

STARTING WINDOWS 8 IN DIAGNOSTIC MODE CAUSES WINDOWS LOCK UP.

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