Status row for item '', activity ID '264766' does not exist.

I have developed a custom workflow which is AME configured. The workflow runs well in R12.1.2 instance. But when deployed to R12.1.3 it fails out.
error starting at line 20 in command:
exec XX_PACKAGE.XX_PROCEDURE(19098, 'XX_WF', '1:Yes;')
Error report:
ORA-01086: savepoint 'WF_SAVEPOINT' never established in this session or is invalid
ORA-20002: 3101: Status row for item '', activity ID '264766' does not exist.
ORA-06512: at "APPS.WF_ENGINE", line 4192
ORA-06512: at "APPS.XXIFMIS_ICX_UTILS", line 20
ORA-06512: at line 1
01086. 00000 -  "savepoint '%s' never established"
*Cause:    Trying to roll back to a save point that was never established.
*Action:
Could anyone suggest how I can debug this issue.

Sosa,
When i run the wfstat nothing wrong in the info. unable to find the issue.
But, i have narrow down the issue. In the function process in my workfow i am calling a custom function called update_approval_status_new.
In this the value of the respond notification to be updated to a header table of this workflow and insert into events tables.
When i comment these two dml ( update to header status & insert into events ) there is no error.
Can any one tells me can i update and insert custom tables in workflow or not. If I want to do this, what is procedure.
Regards/Prasanth

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    When i run the wfstat nothing wrong in the info. unable to find the issue.
    But, i have narrow down the issue. In the function process in my workfow i am calling a custom function called update_approval_status_new.
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