Status = Safe Mode (Software Error)

Hi
I have a FP-2015 controller with 9 different I/O modules connected to it. A very large application (clouded VIs)was written by a previous colleague. When I run this application on a computer that is connected to the FP-2015 controller, everything seems to work fine. Then, I embedded the application in the controller and launch it at every start-up. The FP controller will run for some time (not fixed, can be an hour or 2 days) and then stops. When I look at the controller's status in MAX, it is at "Safe Mode (Software Error)". I think there's an coding error, but it's really tedious to go through all the code. I found out that MAX has a function called "View Log Error" and I have attached this file. Does it tell where the error occurs?
I read that file, and apparently it's something about VISA -serial. The FP-2015 serial port is interfaced with a weather station (simply downloading data from it).
Thanks

Hi TaanTao,
If a FP-20xx controller crashes twice in a row (without rebooting in between), it will boot up the next time in safe mode with the status LED flashing to indicate the error type. This will prevent the startup executable from restarting unless the power on the system is cycled. Do you notice the LED flashing? If so, how many times?
It would be a lot easier to identify and troubleshoot the error if you can find the error number. Is the controller constantly communicating with the weather station? Do you notice if the crash occurs after a particular event occurs? If your code is very complicated, it may be a good idea to add "checkpoints" into your code which would either write to a marker file or to the front panel so you can get a better idea of when and where the error is encountered. Also, try placing an Error Handler (Time and Dialog subpalette) into your code so the error will pop up in a dialog box and possibly be easier to identify.
The following KB describes a similar situation to what you're encountering. Does the error code seem familiar?
Why Do I Get the Error 32810 When I Run the FieldPoint VIs Embedded on the FP-20xx?
Thanks,
Lesley

Similar Messages

  • SbRIO (cRIO) reboots into safe mode (software error)

    Hi there,
    I've used the sbRIO-9612 for year on the project, recently it sometimes reboots into safe mode. In MAX I may find the status of the sbRIO is "Safe Mode with software error". Can anyone tell me, how can I find out where is the problem. I have the error log as attachment.
    Regards,
    Wilbur
    Solved!
    Go to Solution.
    Attachments:
    lvrt_err_log.txt ‏51 KB

    Hi,
    I read again the log file. There're something that should help:
    Exception code: 0x00000700
    Thread ID: 0x02E270B8 Thread name: niserial
    Thread stack base: 0x02E270B8 stack size: 32768
    Call Stack:
    0x1de9170+0xe93cc: _dtors () in module niserial.out
    0x1ddd83c+0xdda98: _dtors () in module niserial.out
    0x1dc840c+0xc8668: _dtors () in module niserial.out
    0x1df3a34+0xf3c90: _dtors () in module niserial.out
    0x1db2154+0xb23b0: _dtors () in module niserial.out
    0x1dc6a2c+0xc6c88: _dtors () in module niserial.out
    0x1dc68a0+0xc6afc: _dtors () in module niserial.out
    0x1dc67b0+0xc6a0c: _dtors () in module niserial.out
    0x3dbc80+0x8: Virtual function table for __cxxabiv1::__si_class_type_info () in module 0x0

  • Status = Safe Mode (improper installation)

    Bonjour,
    Notre module FP 2010 nous affiche ce message : "Status = Safe Mode (improper installation)". Suite à ce problème, nous avons manuellement effacé tous les fichiers présents dans la mémoire du module, puis configuré l'appareil avec des paramètres réseau valides, puis réinstallé le software dans la mémoire, le tout sans messages d'erreurs, et finallement nous avons toujours ce même message "Status = Safe Mode (improper installation)".
    Ma question est la suivante : y a-t-il une âme charitable qui puisse nous aider à supprimer ce message ?
    Merci d'avance

    hi Paul
    i am also encountered the same problem while using FP-2010
    one main reason of this problem is due to Firm Ware of FP-2010 so u shld upgrade ur firm ware also chk the following attachments in pdf file u will chk appendix c status led flashes
    mazhar
    Attachments:
    Upgrading FieldPoint Firmwar1.docx ‏69 KB
    manual1.pdf ‏1523 KB

  • CFP-2110 will only boot into safe mode + communication error?

    Hello all,
    I have a new cFP-2110 and I'm trying to configure it. I'm using Realtime 8.0, Fieldpoint drivers 5.1.2 on WIndows XP. My host computer versions match the FP controller software version and the safe-mode dip switch is in the 'off' position.
    I even re-formatted the controller memory (like someone suggested in a different thread) but I keep getting the same thing: Connected - Safe Mode (Improper Installation)
    Attached is a screen shot of the error I get when I try to 'find devices.' I have a good ethernet connection (although I have a yellow blinking LED on the RJ45 of the controller but not the green). I know this because I can reboot the controller from the host - It just always reboots into safe-mode. Does anybody have any suggestions for me? 
    Thanks - Paul
    Attachments:
    cFP-2110 error.JPG ‏365 KB

    I finally found the problem and thought I'd share in case anyone else has similar issues:
    In troubleshooting I wanted to eliminate network communication errors so I decided to connect directly to my host PC. I got a crossover ethernet cable and connected straight to my host PC's ethernet card. I had to log in as administrator on the host in order to change it's IP address to a static address. Then I re-formatted the FP controller, re-assigned it's IP and finally re-installed the RT and FP drivers. Finally - I had a normal connection!
    This made me wonder if it was being directly connected to the host or being logged in as an administrator that was the fix. So I went to a second host PC, logged in as administrator (leaving it as a normal network connection), reformatted my second controller and re-installed the software - and hot damn - it worked!
    Moral of this story is - be logged in as admin. before attempting to install any software...

  • RT safemode (software error)

    Hi,
    I've developed quite a large bit of software. One of the software modules runs on a RT Gateway. I usually let the code run for a few days to test it. Although twice now it it has crashed after about a day and in MAX I see the RT device is in Safe mode (software error). If I view the error log under Labview sessions I have this in both instances...
    05/10/11 08:47:24.251 AM
    source/MemoryManager.cpp(146) : DWarnInternal: Memory error 2 in DSSetHSzClr
    05/10/11 08:47:24.253 AM
    source/exec/CleanupProc.cpp(269) : DWarn: can't realloc cleanup tbl
    I can only guess that somewhere I have a memory leak or some common memory problem, but I have struggled to find it. I also have not seen this error before. I'm hoping someone has more insight into this particular error.
    Thanks in advance

    You're right that this error means that you've ran out of memory.  If you look at the following link it says that Error 2 means Memory Full.
    http://zone.ni.com/reference/en-XX/help/371361G-01/lvexcode/azsethszclr_dssethszclr/
    As to how to track down a memory leak, if you run the VI in LabVIEW, you can take a look at the performance profile to see if there truly is a leak.  To do this you can go to Tools >> Profile >> Performance and Memory....  Keep an eye on those numbers and see if they grow over time.  If they do, you may have to take a look at your code in small chunks and see which chunk still has a memory leak. 

  • CompactRio software error, safe mode, Staus light 4 flashes per second

    My cRio 9204 was running fine for the past weeks. But this saturday it stopped working and Status light showing 4 flashes per second. 
    I opened MAX, and the cRio was in safe mode (sofeware error)
    I tried to reformat the controller and reinstall the software. It did not fix the problem. 
    After I reformatted the controller, the Status lights were flashing twice per second (The controller has detected an error in its software)
    After I installed the software,  the Status lights were flashing 4 times per second (The controller software has crashed twice without rebooting or cycling power between crashes).
    the Error log showed the memory was mostly free, so it was not memeory problem. 
    I am using LabView 2013 SP1, Real Time 13.0.1, CompactRio 13.1 Feb-2014, scan mode. The cRio is doing data logging and is running without PC connected. The TDMS file is saved in USB.  Everyday a startup Vi will automatically run when there is power. Today when I check the TDMS file , I fould out it stopped recording at Saturday noon, and cRio was in error. 
    What could the problem be, what tests could I run to figure out the error is? Any idea would be appreciated. I have attached the error log to this message
    Attachments:
    lvrt_err_log1.txt ‏117 KB

    The problem appears to be something is wrong with the hardware. I recommend that you contact National Instruments about getting the cRIO repaired. Have a great day.
    Alex D
    Applications Engineer
    National Instruments

  • I have iphone 5c in blue says error code (1) and stuck in safe mode please help? No water damage

    My iphone 5c stuck in safe mode with error code (1) cannot restore? Anyone help please ?!?

    go on the internet and type in find my iphone 5c but then once you have done that type in your apple ID then take it out of recovery mode hopefully that should work

  • Software Download v6.1.1 Error to FP-2000 Results in Safe Mode (Improper Installati​on)

    Hello -
    I have (4) FP-2000 modules (P/N 187685G-01) and (1) FP-2000 (P/N 187685C-01) and I am trying to install LabVIEW RT version 6.1.1. I attempted to download the 6.1.1 software onto the fieldpoint, however, the installation results in safe mode (improper installation). I tried to download the software again but still getting the same message. Configuring the FP is not an issue, just downloading software. I've reviewed other discussion forums and I am not seeing my particular situation. I am sure if I had a part number at rev A, the installation would not be an issue. Can anyone tell me how I can install the FP software without receiving the "safe mode (improper installation)" error?

    Thank you for your reply!
    1. I am using Windows XP. I've used this same PC to download the fieldpoint software to another FP-2000 before. The revision of the fieldpoint that I was successful with was rev A.
    2. No. Using fieldpoint software 3.0.2. Haven't made any NI driver updates to this PC.
    3. Installing the software one by one:
    When attempting to download Fieldpoint VI Manager v1.0.28, Fieldpoint Watchdog v1.0.28, IA Control Environment v4.1.6 or NI-Serial v2.0.2, an error is received:
    "The driver(s) selected are not compatible with the version of LabVIEW RT currently on the remote device. Are you sure you want to continue with the installation?"
    When continuing with the installation, error "Network communication error while trying to communicate to the remote device. Error 12002." is displayed.
    When attempting to download LabVIEW RT v6.1.1, error displayed:
    "Network communication error while trying to communicate to the remote device. Error 12002."
    Installation failed during file transfer. Your root password may be incorrect, or the file may be in use on the remote device.

  • I tried to install latest OS update. Recd error installing. IT tried to load the upgrade in Safe Mode. Now system will not boot up. IT says I have to do a clean install which loses all data.

    After receiving an error when I try to install the latest update of OS-X, I took my laptop to oour schools IT dept. They tried to run the update in safe mode and then they got an error saying the system could not find the hard drive. Now they want to run a clean install which loses 1000's of docs and pictures. I have Block I exams in med school next Monday and all of my notes and slides are on that hard drive.
    The IT dept took the hard drive out and tried to back it up and they said they other computer could not connect or find my hard drive.
    Major panic....
    I have Norton antivirus and have never found any viruses on the system. I also have a program called ExamSoft which some other students here have noted they had similar crashes. Not sure if that is the issue...

    Several take home messages here:
    always back up before you update.
    always back up anything you don't want to lose. Kind of like flossing. Only floss the teeth you don't want to lose.
    Norton is very, very bad software, and you should get rid of it.
    You don't need antivirus software on your mac. Antivirus software on macs causes more trouble than it is worth.
    Your hard drive may be failing and thus may not be salvageable.
    You could try booting into the recovery partition and seeing if you can repair your hard drive.
    If that doesn't work, then there is a small chance that a third party utility (like Disk Warrior or TechTool) might be able to fix your drive (if it is not failing).
    If that doesn't work, you may be able to send your drive and a lot of cash to a drive recovery service and see if they can get your files off it.
    In the mean time, get notes and slides from a (smart) friend.

  • My Macbook Pro began crashing when I tried running safari. An error message came up asking that I repair the HD volume. Before I was able to run repair, computer shut down. Now I can not get it to boot. I tried booting in safe mode to no avail. Pls help.

    Can someone please help me with a Macbook Pro booting question?
    Recently, my mid 2010 MacBook Pro has started acting up when I am on Safari. Safari would unexpectedly crash multiple times in a row, then run fine for a while, then again, crash repeatedly. Not long after this began happening, an error message from my Prosoft Drive Genius 3 software, threw out a message that a serious error had occurred and I needed to repair the HD volume. Before I was able to run the software to repair the HD volume, the machine stopped working. I turned off the Macbook and when I tried to restart, it would not boot. I have since removed all external hardware from my machine and tried several times, unsuccessfully, to boot. I have also tried booting in safe mode when also does not work.
    Any suggestions?  Thanks for your help.

    Try SMC reset:
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. (four keys together)
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 

  • 0xc0000022 Error when attempting to open, but works in safe mode

    Hello All,
    I have had an issue opening IE and Firefox from my laptop computer for a few months now...When I click on IE to open a browser window it appears to initiate, the window opens, stays white, show the mouse icon like it is calculating something and then it disappears...on the flip side if I click on the Firefox icon the browser window never appears and I get an error message stating 0xc0000022. I have tried everything I can to remedy this issue from uninstalling firefox and IE from my machine and re-installing to making sure profile folders, etc have been deleted after an un-install of firefox. I did notice that if I go to RUN and attempt to access the firefox profile manager that I get the same error code popping up.
    I believe it has something to do with a system update, thinking microsoft update from around August. With that being said I have gone in and removed every update I saw from August and still no luck. Not sure if it helps, but I did notice that I had installed (automatically) the 2975719 microsoft update, which was on a list of not ones you want....
    I would appreciate any help I can get to have both of these browsers operate once again! I am currently using Chrome (which I was able to install after all of this began), but I really need the other browsers for testing for my job, so again any help would be greatly appreciated!
    Using Sony Vaios laptop and Windows 8.1...
    Firefox works fine when in safe mode (with and without networking). I have also tried to disable graphics acceleration and nothing seems to work.
    Thanks ahead of time!
    Brandon

    I wonder whether anyone has good documentation or a good comparison tool for Windows Safe Mode vs. regular mode? Microsoft's help article isn't really that helpful:
    ''If the problem doesn't occur when you restart your PC in safe mode, you can be confident that the basic settings, files, and drivers in Windows aren't causing the problem. Then, use the process of elimination to help you find the cause of the problem. Try starting all of the apps on your desktop that you commonly use one by one (including the apps in your Startup folder) to see if a specific app might be causing the problem. If one of the apps is causing the problem, uninstall it or contact the software publisher.''
    One possibly useful tool would be Autoruns, which lists what starts automatically and allows you to disable things. You can find it on Microsoft's site here: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
    Based on experience in the Windows XP days, I don't have much confidence in Windows' System Restore feature, so I'm not sure whether to suggest it in this case. If you are inclined to try it, please make a backup of your Firefox settings because that folder will get rolled back, which could cause data loss (e.g., recent bookmarks, history, etc.). See: [[Back up and restore information in Firefox profiles]].

  • Can only boot in Safe Mode -NVDA(Video): Channel exception! is this hardware or software and how much did it cost you to get it fixed out of warranty?

    NVDA(Video): Channel exception! exception type = 0x1 = Fifo: Fifo Method Error
    NVDA(Video): Channel exception! exception type = 0x6 = Fifo: Parse Error
    My iMac freezes and crashes and I get the above message in the kernel log. I have done a few reinstalls from time machine but it comes back.
    I get to the point where I want to erase the disk and do a clean install but I get afraid that the kernel will panic during install/ I will lose the registration keys to software/ or that I am just wasting my time.
    Has anyone truly fixed this? Is an erase and install going to help?
    My first crash happened a week or so after updating to 10.6.8. I was watching videos in full screen mode. When I pressed esc it froze. (Sometimes the audio continues but the iMac is frozen.)
    So I stopped use Chrome but it followed me to Safari. I like YouTube Videos and can't watch them in safe mode -no sound.
    After installing from a time machine back-up and just re-installing my Mac will boot normally but it doesn't last long and I often can't even boot to CD. It sometimes crashes in the finder.
    What's going on? 
    This computer is old but should have tons of life left- if you've been here how did you get out of this mess?
    How much is it going to cost me to get my computer back?
    I can't do a hardware test because I don't know where the original disks are but tech tools and the system profiler assure me everything is OK.
    Any moral support is welcome.

    It could be a failing drive or logicboard (GPU), it is old and has probably served you well, you can take to an Apple store and they will diagnose it for free, and give you your options, but it is old and are you willing to pay much money to have it repaired? You are probably better off replacing it.
    There is some software for data ercovery such as Disk Warrior, but it's not cheap.
    Or ask about this program
    http://nwsinglespeed.hubpages.com/hub/Do-You-Know-About-Apples-Flat-Rate-Repair- Pricing
    You can try shutting down and try a SMC reset
    http://support.apple.com/kb/HT3964
    and see if it will boot, if it does try to do a back up, but something sounds as though it may be in failure mode.
    Good luck

  • I keep getting Configuration Error: 6 when I try to open my Adobe CS5.1 on my Macbook Pro with 10.6.8 operating system. I have tried to restart in safe mode and un/re-installing. What is there I can do to prevent this?

    I keep getting Configuration Error: 6 when I try to open my Adobe CS5.1 on my Macbook Pro with 10.6.8 operating system. I have tried to restart in safe mode and un/re-installing. What is there I can do to prevent this?

    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • HT201262 What if the error happens while in safe mode?

    Have an error occuring in QuarkXpress. Does not always crash but most of the time it happens after 20-2 hours of restarting or switching users. Only way to use Quark after the error message is to restart. The error is unknown and the item tool in quark will not move anything-prompting the message forcing to restart OS completely. Tried to get answers from Quark and they do not know the solution, tried to contact Apple and they assume it's a software problem vice versa!
    I started in safe mode and also found the error to happen. Could anyone PLEASE help me with options as to what I should do next. It's been 3 weeks now.
    I have uninstalled, installed, updated and renamed extensions as well as updated my OS. Nothing is the cause and nothing fixes it plus I have no idea how to read error logs, crash reports or anything else in the console or utilities manager.
    Please help.

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
    Isolating an issue by using another user account

  • My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg():Socket is not connected

    My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg(): Socket is not connected

    If running 10.7 or later hold down Command-R at Startup.
    This should invoke recovery Mode.
    Choose Disk Utility.
    Select your Hard drive. Inspect the SMART Status in the lower right of the window for "Verified".
    Select the Mac OS X Volume (originally Macintosh HD) click (Repair Disk)
    If errors, run again until it comes clean or gets stuck.
    Report any error messages.

Maybe you are looking for