Status = Safe Mode (Software Error)
Hi
I have a FP-2015 controller with 9 different I/O modules connected to it. A very large application (clouded VIs)was written by a previous colleague. When I run this application on a computer that is connected to the FP-2015 controller, everything seems to work fine. Then, I embedded the application in the controller and launch it at every start-up. The FP controller will run for some time (not fixed, can be an hour or 2 days) and then stops. When I look at the controller's status in MAX, it is at "Safe Mode (Software Error)". I think there's an coding error, but it's really tedious to go through all the code. I found out that MAX has a function called "View Log Error" and I have attached this file. Does it tell where the error occurs?
I read that file, and apparently it's something about VISA -serial. The FP-2015 serial port is interfaced with a weather station (simply downloading data from it).
Thanks
Hi TaanTao,
If a FP-20xx controller crashes twice in a row (without rebooting in between), it will boot up the next time in safe mode with the status LED flashing to indicate the error type. This will prevent the startup executable from restarting unless the power on the system is cycled. Do you notice the LED flashing? If so, how many times?
It would be a lot easier to identify and troubleshoot the error if you can find the error number. Is the controller constantly communicating with the weather station? Do you notice if the crash occurs after a particular event occurs? If your code is very complicated, it may be a good idea to add "checkpoints" into your code which would either write to a marker file or to the front panel so you can get a better idea of when and where the error is encountered. Also, try placing an Error Handler (Time and Dialog subpalette) into your code so the error will pop up in a dialog box and possibly be easier to identify.
The following KB describes a similar situation to what you're encountering. Does the error code seem familiar?
Why Do I Get the Error 32810 When I Run the FieldPoint VIs Embedded on the FP-20xx?
Thanks,
Lesley
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Regards,
Wilbur
Solved!
Go to Solution.
Attachments:
lvrt_err_log.txt 51 KBHi,
I read again the log file. There're something that should help:
Exception code: 0x00000700
Thread ID: 0x02E270B8 Thread name: niserial
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Status = Safe Mode (improper installation)
Bonjour,
Notre module FP 2010 nous affiche ce message : "Status = Safe Mode (improper installation)". Suite à ce problème, nous avons manuellement effacé tous les fichiers présents dans la mémoire du module, puis configuré l'appareil avec des paramètres réseau valides, puis réinstallé le software dans la mémoire, le tout sans messages d'erreurs, et finallement nous avons toujours ce même message "Status = Safe Mode (improper installation)".
Ma question est la suivante : y a-t-il une âme charitable qui puisse nous aider à supprimer ce message ?
Merci d'avancehi Paul
i am also encountered the same problem while using FP-2010
one main reason of this problem is due to Firm Ware of FP-2010 so u shld upgrade ur firm ware also chk the following attachments in pdf file u will chk appendix c status led flashes
mazhar
Attachments:
Upgrading FieldPoint Firmwar1.docx 69 KB
manual1.pdf 1523 KB -
CFP-2110 will only boot into safe mode + communication error?
Hello all,
I have a new cFP-2110 and I'm trying to configure it. I'm using Realtime 8.0, Fieldpoint drivers 5.1.2 on WIndows XP. My host computer versions match the FP controller software version and the safe-mode dip switch is in the 'off' position.
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Thanks - Paul
Attachments:
cFP-2110 error.JPG 365 KBI finally found the problem and thought I'd share in case anyone else has similar issues:
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Moral of this story is - be logged in as admin. before attempting to install any software... -
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I've developed quite a large bit of software. One of the software modules runs on a RT Gateway. I usually let the code run for a few days to test it. Although twice now it it has crashed after about a day and in MAX I see the RT device is in Safe mode (software error). If I view the error log under Labview sessions I have this in both instances...
05/10/11 08:47:24.251 AM
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Thanks in advanceYou're right that this error means that you've ran out of memory. If you look at the following link it says that Error 2 means Memory Full.
http://zone.ni.com/reference/en-XX/help/371361G-01/lvexcode/azsethszclr_dssethszclr/
As to how to track down a memory leak, if you run the VI in LabVIEW, you can take a look at the performance profile to see if there truly is a leak. To do this you can go to Tools >> Profile >> Performance and Memory.... Keep an eye on those numbers and see if they grow over time. If they do, you may have to take a look at your code in small chunks and see which chunk still has a memory leak. -
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Attachments:
lvrt_err_log1.txt 117 KBThe problem appears to be something is wrong with the hardware. I recommend that you contact National Instruments about getting the cRIO repaired. Have a great day.
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I have (4) FP-2000 modules (P/N 187685G-01) and (1) FP-2000 (P/N 187685C-01) and I am trying to install LabVIEW RT version 6.1.1. I attempted to download the 6.1.1 software onto the fieldpoint, however, the installation results in safe mode (improper installation). I tried to download the software again but still getting the same message. Configuring the FP is not an issue, just downloading software. I've reviewed other discussion forums and I am not seeing my particular situation. I am sure if I had a part number at rev A, the installation would not be an issue. Can anyone tell me how I can install the FP software without receiving the "safe mode (improper installation)" error?Thank you for your reply!
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HT201262 What if the error happens while in safe mode?
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Please help.Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
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Isolating an issue by using another user account -
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