Still big problem with "Adobe AIR 16" and "Adobe AIR 17"

Device:Iphone 6 e Iphone 6 plus
My application xml:
    <fullScreen>true</fullScreen>
    <aspectRatio>landscape</aspectRatio>
    <renderMode>cpu</renderMode>
    <autoOrients>false</autoOrients></initialWindow
When I use "cameraRoll.browseForImage ();" and the user clicks on the "Cancel" the keyboard becomes vertical and status bar trasparent. Unable to use the app.
Adobe is not the same as a few years ago, instead of solving the problems they create.
With "Adobe AIR 15" works but I can not publish the app on Apple Store (OS64 bit).
HelpMeeeeeeeee

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Very big problem with JSF about FORM and "id=" for HTML form's elements and

I have discovered a very big problem with JSF about FORM and "id=" for HTML form's elements and java instruction "request.getParameterNames()".
Suppose you have something like this, to render some datas form a Java Beans :
<h:dataTable value="#{TablesDb2Bean.myDataDb2ListSelection}" var="current" border="2" width="50%" cellpadding="2" cellspacing="2" style="text-align: center">
<h:column>
<f:facet name="header">
<h:outputText value="Name"/>
</f:facet>
<h:outputText id="nameTableDb2" value="#{current.db2_name_table}"/>
</h:column>
</h:dataTable>
Everything works fine...
Suppose you want to get the name/value pairs for id="nameTableDb2" and #{current.db2_name_table} to process them in a servlet. Here is the HTML generated :
<td><span <span class="attribute-name">id=<span class="attribute-value">"j_id_jsp_1715189495_22:0:nameTableDb2">my-table-db2-xxxxx</span></td>
You think you can use the java instructions :
Enumeration NamesParam = request.getParameterNames();
while (NomsParam.hasMoreElements()) {
String NameParam = (String) NamesParam.nextElement();
out.println("<h4>"++NameParam+ "+</h4>);
YOU ARE WRONG : request.getParameterNames() wants the syntax *name="nameTableDb2" but JSF must use id="nameTableDb2" for "<h:outputText"... So, you can't process datas in a FORM generated with JSF in a Servlet ! Perhaps I have made an error, but really, I wonder which ?
Edited by: ungars on Jul 18, 2010 12:43 AM
Edited by: ungars on Jul 18, 2010 12:45 AM

While I certainly appreciate ejb's helpful responses, this thread shows up a difference in perspective between how I read the forum and how others do. Author ejb is correct in advising you to stay inside JSF for form processing if form processing is what you want to do.
However, I detect another aspect to this post which reminds me of something Marc Andreesen once said when he was trying to get Netscape off the ground: "there's no such thing as bad HTML."
In this case, I interpret ungar's request as a new feature request. Can I phrase it like this?
"Wouldn't it be nice if I could render my nice form with JSF but, in certain cases, when I REALLY know what I'm doing" just post out to a separate servlet? I know that in this case I'll be missing out on all the nice validation, conversion, l10n, i18n, ajax, portlet and other features provided by JSF".
If this is the case, because it really misses the point of JSF, we don't allow it, but we do have an issue filed for it
https://javaserverfaces-spec-public.dev.java.net/issues/show_bug.cgi?id=127
If you can't wait for it to be fixed, you could decorate the FormRenderer to fix what you want.
I have an example in my JSF book that shows how to do this decoration. http://bit.ly/edburnsjsf2
Ed

Problems with display of preview - and Adobe's tech support.

Hello, all.
After quite a bit of struggle I am still experiencing problems with the way Bridge CS5 displays previews. Previews are displayed with rather low quality. By that I mean low resolution that causes images to appear pixelated and out of focus. I've tried every possible setting in Bridge (or at least I think I have) but nothing seems to work. The setting that forces Previews to be built to the specific monitor size of the computer used doesn't work for me as I spend equal amounts of time working between my Macbook Pro 17" and my Apple 30" cinema display that have different resolutions. I've tried this setting and the preview images created on the notebook would not display at all on the 30" display.
I have contacted support only to find it is nearly non-existent. A voice obviously from someone located in India answered and kept asking what I considered to be basic questions and must have used the word "apologize" at least 20 to 30 times (no exageration) during the 1 hour and 43 minutes we were on the phone to accomplish nothing other than to "register" my complaint.
What is happening to Adobe ? This is not a joke, a rumor or an angry comment but rather a serious question from a user who has built a professional workflow based on the use of Adobe's products. I have been an user of the Adobe Creative Suite since its very first version and of the individual applications even before then. Bridge is one of the applications I use the most in my workflow that involves the organization of my large database of medical images I keep from my treatments and research. So this is very serious to me. I am now on the phone with Adobe waiting again to speak with someone in technical support. I was told the average waiting time would take between 35 and 50 minutes and I didn't think it would be possible but so far I have been on hold waiting for 1 hour and 7 minutes and someone has yet to answer the phone. What is happening with Adobe ? Is the company about to go out of business ? The last time I remember experiencing such a lack of support from a company I did so when contacting Polaroid and we all know what happened to it.
To make matters worse I have twice contacted Adobe and asked their technical support agent to remove a phone number that they seem to have mistakenly written as a contact number in my files. More than one month after I registered my support request I finally received an e-mail stating that had tried to contact me at the phone that isn't mine and shouldn't be a part of my records despite the fact I have instructed them twice to remove. There are serious legal implications here as I am bound to confidentiality when it comes to the medical information I manage with my Adobe applications and the idea that someone in technical support may accidentally share this information with a stranger while calling the wrong number is a serious problem.
What is going on ?
Outside of this forum I have no idea who to contact and if it is even worthwhile doing so as it may prove to be a huge waste of time.
Bridge has been a problem application since its inception. In fact the only version of Bridge that seemed to have worked (somewhat) right out of the box was the first one. I have experienced problems with Bridge with every single new version. Previews that don't display properly, crashes, folder hierarchy indicators not displaying properly, and others. The same images display fine if I open them in Apple's OS X Preview or Photoshop CS5. The problem is restricted to Bridge. All images are RAW high-quality images from a professional Canon EOS 1Ds MK II camera with a 17 megapixel full size sensor, and they always look stunning on everything else.
What is one to do ???
Sorry about the long post but I am one frustrated user who doesn't know what else to do.
Thanks,
Joe

Hi again, Steve.
In answer to your questions:
> What view are you using for the Slideshow (centered, fit screen, fill screen, 100%)?
Centered.
> What is the slide duration set to in Slide Show Options, does changing it to manual help?
I have it always set to manual.
> What are you're Preferences> Advanced> settings for 'Software Rendering' and 'Monitor Previews' (checked or unchecked)?
I've tried both choices for both options. My usual default options are 'Software Rendering' unchecked as I have a new Macbook Pro (only a few months old) and the graphics card is powerful enough to handle the previews and 'Monitor Previews' also unchecked.
> What are you're Preferences> Cache settings for Options (Keep 100%..., Automatically Export...)?
' Keep 100% Previews in Cache ' option - checked
' Automatically Export Cache to Folders When Possible ' option - unchecked
> What resolutions do you have set for both the 17" MBP and 30" ACD?
Their native resolutions: 1920 x 1200 for the MBP 17" built-in display and 2560 x 1600 for the 30" cinema display.
> In the Mac System Prefs.> Energy Saver... do you have the Automatic graphics switching checked off ?
No. I have this option checked for both Battery and Power Adapter.
On Bridge's interface upper right hand corner I have also selected using one of its pull down menus the following options:
' Always High Quality ' and ' Generate 100% Previews '
Any ideas ???
Thanks,
Joe

Problems with BBC iPlayer Desktop and Adobe Air for Mac

I would be grateful for anyone who can help me with a problem I have on my Laptop running Mac OS X Lion 10.7.3.I am having difficulty running BBC iPlayer Desktop and I suspect it is caused by Adobe Air.
Recently I was prompted to update Adobe Air to the latest version (as of February 2012) and after I successfully updated the program, this began to cause problems when I used BBC iPlayer desktop.
The first problem I noticed was that I was unable to play any downloaded programmes in full screen - only the sound played, not the video.
Secondly, a few weeks after this problem began, all my TV programmes mysteriously disappeared.
My final problem is that everytime I launch BBC iPlayer it is unable to download new programmes - when I am connected to the internet, the application still says it is "offline".
I have tried to resolve the problem by restarting my computer, uninstalling and reinstalling BBC iPlayer, disabling and re-enabling my firewall, connecting to the internet in different locations but this has not resolved the problem.
I tried to uninstall Adobe Air, but the installation package tells me it is 'corrupt'. So I tried to download and reinstall the application from the adobe website, but the computer already recognises that the app is installed. i.e. - I can't uninstall or reinstall Adobe Air.
I contacted BBC iPlayer support and they were unable to help - directing me to your website. I have read several other discussion topics posted on this website but not found the solution I am looking for.
Please can some help me to solve this problem, by helping me uninstall and reinstall Adobe Air for Mac?
I am not very technical minded - for example - I don't know what log files are or how to find them - so please explain it as simply as possible.
Thank you in advance for your help!
Ryan

Just had the same thing happen AGAIN. Suddenly - a blank iPlayer Desktop which failed to download new programmes. All previous programmes were still in the repository folder. This time the sequence I outlined previously didn't work.
What eventually got things working this time was to reinstall Adobe Air as part of the BBC iPlayer Desktop installation process - and not separately.
So:
a) Move iPlayer to trash.
b) Find and delete the following folder: Users/Yourname/Library/Preferences/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD 723A6DA9D.1
c) Find and delete the following folder:
Users/Yourname/Library/Application Support/Adobe/AIR/ELS/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDB BD723A6DA9D.1
d) Find and delete the following folder:
Users/Yourname/Movies/BBC iPlayer/repository/cache
e) Find and run: Applications/Utilities/Adobe AIR Uninstaller
f) Empty the Trash. I found that bits and pieces of BBC iPlayer were still running despite having been quit and dumped in the trash - and so it wouldn't allow me to complete this part. Restarted the computer, then empty the trash.
g) Find the folder: Users/Yourname/Movies/BBC iPlayer/repository and rename it repository2
h) Reinstall iPlayer. It will tell you that you have no programmes to view. Quit the programme.
i) Find and delete the folder: Users/Yourname/Movies/BBC iPlayer/repository
j) Find the folder: Users/Yourname/Movies/BBC iPlayer/repository2 and rename it to repository.
k) Relaunch iPlayer
It would be terribly nice if the BBC or Adobe stopped buggering about with this . . .

Big problems with AA8.1.2 and XP/Office 2007

I've had so many problems with AA8.1.2 since I got this new laptop that I'm about to trash the entire machine :^(
Everytime I start any Office product, Windows Explorer or anything that seems to be using the shell, AA launches in to the installer then aborts with ERROR 1606 Could Not Access Network Location \Startup. I'd just as soon uninstall AA altogether at this point but it even fails its own uninstall with the same error. With the Office products, I get the following error on top of the Error 1606 which says Compile Error In Hidden Module: DISTMON. I get this when the product (Excel, Word, etc.) starts up and when it exits.
Can somebody help me here? I've searched the KB and the only article I find is no solution; following its instructions didn't help a bit. I can't even install any AA updates (that I hope might solve the problem) because of the same installation error.
Thanks.

I get the same message whenever I try to install Adobe 8.1.0 (received from Adobe last week) on a new computer running Vista Ultimate. I have completed all the actions in MS KB 886549 to no avail. I also copied the complete Adobe folder from the CD to the Desktop and ran the install program and the .msi program as an Administrator and had the same results. I spent a little over a half hour yesterday on the phone with Tech Support and still have the same problem. A search on the error message on the Internet shows that there are a lot of other people having this same problem. I hope someone comes up with a solution soon or it is back to the old computer (XP with SP3 and Adobe 7).

I have a problem with FF 4.0b8 and Adobe Flash player where portions of the YouTube page or FF window will black out when I move my curser over buttons or tabs, etc. Any suggestions?

I'm running FF 4 Beta 8 with the latest Flash player (10.1.102.64). When I play YouTube videos, the video is loaded, starts, and plays okay, but when I move my cursor around within the Firefox window, portions of the window black out under where the cursor travels. FF tabs and buttons will black out, or parts of the YouTube page (but not the video). CTL-ALT-Del to bring up Windows Security Panel, then CANCEL will restore the Firefox window, plus the YouTube page correctly (ie black is gone and window has been redrawn correctly). I can open up new tabs and replicate the problem multiple times. I've also experienced this problem with embedded YouTube videos (though it's easiest to replicate the problem direct from the YouTube page.) I don't experience this problem at all with FF 4 Beta 8 in Safe Mode, nor the latest FF 3.x.x. I have tried uninstalling and re-installing the Flash plug-in. Anyone have any ideas?

Problem involving videos played from the YouTube site is much less noticeable after upgrading from FF 4.0b8 to 4.0b9, but still occurs with embedded YouTube videos, where blacking out of other portions of the window still happens.

VERY BIG PROBLEMS WITH MY ZEN MICRO AND MEDIASOURCE! PLEASE PLEASE PLEASE HELP ME! PLEASE RESPOND

Ok so a while back I had to give up my computer because it wasn't working.
I thought that with my new computer I'd be able to transfer all of my music from my zen micro onto my new computer.
Now my new computer is set up and I have installed creative mediasource and everything. I started to transfer my music from my zen onto my computer. My first 2 songs transfered successfully onto my computer. On the third song, I get this message:
"Unable to read file, file may be in use, missing, or corrupted."
I thought that maybe it was just that one song so I shrugged it off. But then it says the same thing for every single other song that i have! Only my first 2 songs out of my entire music library on my zen will transfer!!!
Please i really need your help!!!
And say that there is no hope in getting the rest of my songs to transfer and i have to download 094 songs from limewire? I'll surely be arrested for downloading that much! What should i do if i must download all of them?
And one more problem with my zen: Some of my Jump Little Children songs are doing something weird. The song will be fine and then a clip from another song will play during it! And then press next and it just keeps playing all of my Jump songs in order even though my player is on shuffle and they do the same thing with the clip from another song interupting it. Whats going on?
Most importantly though, i really need the questions answered about transfering from my zen to my computer because i'll be getting a new player soon. But this is my entire music library at stake!! PLEASE RESPOND!!!

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

Big problems with Windows 2003 Server and FX5900

Getting repeated lockups using MSI FX5900XT and Windows 2003 Standard Server. Mouse stops responding and system occassionally locks up completely. I have a dual boot system and windows XP works fine. Windows 2003 works fine if I use the standard VGA driver (I use 1600x1200 16bit 75 Hz resolution and refresh).
The event log usually says:
Event Log
Event Type:   Error
Event Source:   nv
Event Category:   None
Event ID:   108
Date:      18/07/2004
Time:      13:28:25
User:      N/A
Computer:   HOME
Description:
The driver nv4_disp for the display device \Device\Video0 got stuck in an infinite loop. This usually indicates a
problem with the device itself or with the device driver programming the hardware incorrectly. Please check with your
hardware device vendor for any driver updates.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Presently using the latest drivers
Any ideas
Thanks
Will

IRQ 0   System timer   OK
IRQ 1   Standard 101/102-Key or Microsoft Natural PS/2 Keyboard   OK
IRQ 3   Communications Port (COM2)   OK
IRQ 4   Communications Port (COM1)   OK
IRQ 6   Standard floppy disk controller   OK
IRQ 8   System CMOS/real time clock   OK
IRQ 9   Microsoft ACPI-Compliant System   OK
IRQ 12   PS/2 Compatible Mouse   OK
IRQ 13   Numeric data processor   OK
IRQ 14   Primary IDE Channel   OK
IRQ 15   Secondary IDE Channel   OK
IRQ 16   Creative SB Audigy   OK
IRQ 16   NEC PCI to USB Open Host Controller   OK
IRQ 17   OHCI Compliant IEEE 1394 Host Controller   OK
IRQ 17   NEC PCI to USB Open Host Controller   OK
IRQ 18   NEC PCI to USB Enhanced Host Controller (B1)   OK
IRQ 19   MSI MS-StarForce GeForce FX 5900XT (NVIDIA GeForce FX 5900XT)   OK
IRQ 20   Standard OpenHCD USB Host Controller   OK
IRQ 20   NVIDIA nForce MCP Networking Controller   OK
IRQ 21   Standard OpenHCD USB Host Controller   OK
IRQ 22   Standard Enhanced PCI to USB Host Controller   OK
IRQ 22   OHCI Compliant IEEE 1394 Host Controller   OK

[GeForce 6] Big Problems with NX6600GT VTD128 AGP and Video Overlay

Got trouble to Install the NX6600GT VTD128 AGP VGA-Adapter right.
I already tried out with latest Drivers from MSI 71.22 and the ForceWare 66.93 NVidiadrivers, but no Overlay at all in my Grabbing Software.
It's a DV-Storm of Canopus with Storm Edit installed. With my Ti4200 (also MSI VGA-Card) never had those Problems.
In the Canopus Storm-Edit Software is an Preview-Window to check the grabbing Process. Now, with the new 6600GT Card it's a black screen.
When I press any key, shortly I see a TV Picture. It's an Overlay Problem of the 6600GT.
How do I have to install/configure the 6600GT VGA that Overlay is working fine.
The System:
Intel P4 HT 3,2 GHz
ASUS P4P800 with AGP 8x
DV-Storm in PCI Slot 2
IDE Raid Promise Fasttrack 100
1024 MB DDR400 Corsair CL2
Latency Timer on 128 (doesn't work with PCI Latency Timer = 64 too)
DirectX 9.0c, XP with SP2 and latest Patches, MSI-Driver Version 71.22 (or Reference Driver 66.93 NVidia)
This Configuration is working fine (Overlay = OK) when re-install the GeForce4 Ti4200 of MSI
>>>Problem solved<<<
.....a wonderful Canopus Patch to "clean" the ForceWare Drivers like a big LIGHT in the Nvidia-DARKNESS gives hope and wellness to my PC

I found the solution while I cruised in the forum, I used Driver Cleaner to erase the driver file on my HD, and the installation worked perfectly... Sorry about my useless post
If it can help another one...

Problems with the graphic card and adobe photoshop cs5

hello,
i installed adobe photoshop cs5 for my sisters computer:
specifications:
Prozessor: AMD Phenom™ II X6 1090T Six-Core Prozessor(3,2GHz, 9MB Cache)
Festplatte: 2x 1 TB SATA II
Arbeitsspeicher: 8 GB DDR3
Grafikkarten: VGA PCI-Express ATI Radeon™ HD5870 1GB GDDR5 (2x DVI, HDMI, DisplayPort) x 2 (2 von der sorte)
Sound: 7.1 support
Netzwerk: Gbit LAN
Software: Windows® 7 Home Premium,
Schnittstellen/Anschlüsse: Gehäuse-Front: Mic., Audio, 2xUSB 2.0, Front MCR, 1x Firewire, 1x eSATA Gehäuse-Rückseite: 8x USB 2.0, 2x USB3.0, 2x
Firewire, 2x eSATA, 2x DVI, 1x HDMI, 1x Gbit LAN, 2x SPDIF, 6x Audio
Besonderheiten: 80 Watt Netzteil
as you can see, absolute new hardware...
now photoshop tells her that her graphic card wouldnt fit the requirements, and allways switches to "software-sides" rendering.
this can't be true, this mashine is running hardchore grafic apps, and has the newest ATI Raedon Gra-Card (2 of them) which even now has a native support for open GL.
the computer has all latest drivers (no newer versions available)
so what to do?
i can't even tell photoshop manually in the settings to enable open GL...
i defenitally reached the end of my knowledge here.. i tried everything, also changing (as suggested by photoshop) the open GL settings of the graphic card card. no changes ...
need help with this one..
thank you already for your time and hopefully help
chris congrejo

This forum is for suite specific issues only. Please post in the Photoshop forum.
Bob

Big problems with my graphic card and 865neo2

i am using
msi865pe neo2(no lan)
p4 2.8 800mhz
2X512mb kinstom ram
sapphire radeon graphic card
sound blaster exdigy
msi dvd
msi cdrw 52m
there is a very weird problem tt i am facing now,the latest radeon catalyst is 3.8,but when i use this driver,my computer always shut down suddenly when i play games,but when i use catalyst 3.2,there is no problem and everything works well(from 3.2~3.8 all with errors)
does it relate to agp8x setting? cos radeon9600pro is running on 0.8v right,but why i can only set the votage upto 1.5v?
anyone knows why?

Actually there'll be something like this:
+3.3v -> 28A
+5v -> 32A
+12v -> 22A
-5v -> 0.5A
-12v -> 0.5A
Please check again.

BIG problems with setup after Archive and Install

It all began when I was preparing a G3 iMac to be used - as a trial - by a Windows user. I wanted to preserve the existing accounts so created a new user. I then forgot the new user password (didn't write it down, did I) and had already set it up to go straight to the login screen on boot. Do you think I could then remember the user name of the original account(this time I knew the password)? I researched and was able to set up a new password for the System Administrator via the Install Disk, and hoped that it would show me the existing user names - it didn't. Despite my best efforts, I was still unable to login. By this stage, the gremlins were really getting to me.
I then decided to do an Archive and Clean Install - after I had repaired disk permissions, disk etc. So far so good, as everything seemed to go OK and the Mac restarted and presented the Welcome screen and I proceeded with setup, like it was a brand new Mac.
After going through the first couple of screens where Apple collects information and moving onto where you can start setting up accounts, the thing just hangs with a blank screen with a grey horizontal line about two-thirds down prior to actually reaching this account setup stage. In spite of every other attempt, I just cannot past this stage. Truly weird.
Next, I upgraded my Firewire Disk from OS9 to OSX using the same installation disks and everything went swimmingly, including the creation of accounts. I have been able to boot normally from this Firewire disk and can see everything on my internal HD. I tried reinstalling the OS again - it still hangs in exactly the same set up stage - "siiigh". I'm now getting seriously ****** off with this process and have more or less decided to clone all the appropriate files from the internal HD, erase the drive and start all over again!
I really don't want to go to this level, and besides, I'm really curious to find out what on earth has gone wrong, and hope forum members can help me out here. I appreciate all responses..... Thanks
PatM

BDAqua wrote:
Seems the HD is bad, but whether it could be fixed by Erasing and using the Zero Data Option, once... only time will tell.
IDE HDs don't last all that long... 4 year old ones make me hold my breath!
Thanks for your reply. If the internal drive is bad, why didn't it show up when I ran Disk Utility repair? I don't think I'll try to resurrect it now if that is a possibility.
I had thought of swapping the drive in the Firewire case into the iMac and vice-versa. I have to say that this G3 has now been replaced by a newish MacBook - chiefly to preserve using Tiger (with Classic support) for all the legacy items that my partner was using on the G3. My partner's 91 y.o. mother will be visiting from Perth (the other side of Oz from us) and loves using the Mac, so I now propose the following:
1. Retrieve critical files (if any left) from the G3 internal HD;
2. Swap the drive as above - mind you, I've never changed an HD in an iMac, but after 20 years of mucking around with all sorts of Macs, fancy my chances here - especially as I come from the READ THE MANUAL school of support.
3. Buy a new IDE HD for the Firewire case, load it up with troubleshooting apps. which would then give me a tool for looking after our other Macs.
Any other suggestions?
PatM

Problems with playing news videos and Adobe Flash

While using Safari, I try to play the entretainment/news videos. I get a message that I need to download Adobe Flash and then I download it. Firefox then opens and I can find the video and play it in Firefox. Does anyone know what is going on. Is this some sort bug?

1. Enable Plug-ins
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       or
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2. Check whether you are currently in YouTube HTML 5 trial.
     http://www.youtube.com/html5
    At the bottom left of the page uncheck the box for
   "You are currently in the HTML5 trial".
3. Reset Safari.
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Uncheck the boxes next to all items.
    Check the box next to "Remove all website data".
    Click "Reset".
4. Turn off Extensions, if any. Then try.
    Safari > Preferences > Extensions

Hi I've a big problem with adobe acrobat reader XI pro and I hope you can help me. The problem is; when I past copied text from some pdf books (not all of them) it past symbols only! wherever I past it! and even if I coped that text from another pdf reade

Hi
I've a big problem with adobe acrobat reader XI pro and I hope you can help me.
The problem is; when I past copied text from some pdf books (not all of them) it past symbols only! wherever I past it! and even if I coped that text from another pdf reader (adobe pdf reader, internet browsers, ...etc.).
This problem started to happen since yesterday when I installed adobe acrobat reader XI pro to try it before I buy it, and before that when I was using the free adobe pdf reader I was totally able to copy any text from any pdf and past it anywhere with nothing wrong.
What can I do?
thank you a lot.

There is no product called Adobe Acrobat Reader Pro. There is
- Adobe Acrobat Pro ($$)
- Adobe Reader (free)
Which do you have? And are you a programmer?

Still big problem with "Adobe AIR 16" and "Adobe AIR 17"

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