Stop waiting process in IC-Web Client

Dear all expert,
I was wondering how can I stop waiting process in IC web client such as search with incorrect criteria and would like to stop for new search. Could you please suggest me the solution.
Thank you in advance
Krin
Edited by: Krin Thongkam on Oct 5, 2010 8:44 AM

Hi,
I think its not possible, because this will cause inconsistencies in crm buffer.
Best regards,
Caíque Escaler

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I'm not really sure what is going on so I checked the logs. I'm not really sure what is going on. If someone could enlighten me on what this issue could be that would be awesome!
----------- Log FILES -----------
The sweapp logs got updated with these messages.
SisnapiLayerLog     Error     1     000000814c570f29:0     2010-08-03 09:54:43     1440934800: [SISNAPI] Async Thread: connection (0xb919828), error (1180682) while reading message
GenericLog     GenericError     1     000000814c570f29:0     2010-08-03 09:54:43     (ssmsismgr.cpp (837) err=1180682 sys=0) SBL-NET-01034: The SISNAPI connection was closed by the peer.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     ( (0) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe ((null)) on process (null).
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (ssmsismgr.cpp (773) err=3670020 sys=0) SBL-SSM-00004: SISNAPI Hello failed. The server component could be down.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (ssmsismgr.cpp (1761) err=3670022 sys=0) SBL-SSM-00006: Error while sending message to server.
ObjMgrSessionLog     Error     1     000000024c570e66:0     2010-08-03 09:54:43     CSSUModel::InvokeSrvcMethod - Failed with Error=10879179 for service=Web Engine Interface, method=Request
ProcessPluginRequest     ProcessPluginRequestError     1     000000024c570e66:0     2010-08-03 09:54:43     -1742095472: [SWSE] Error invoking service method 10879179
ProcessPluginRequest     ProcessPluginRequestError     1     000000024c570e66:0     2010-08-03 09:54:43     -1742095472: [SWSE] Error Message 0 : error 10879179 : Not connected to the server.
SBL-SSM-00006: Error while sending message to server.
ProcessPluginState     ProcessPluginStateError     1     000000024c570e66:0     2010-08-03 09:54:43     -1742095472: [SWSE] Invoke service method failed.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     ( (0) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe ((null)) on process (null).
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (ssmsismgr.cpp (773) err=3670020 sys=0) SBL-SSM-00004: SISNAPI Hello failed. The server component could be down.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (ssmsismgr.cpp (1761) err=3670022 sys=0) SBL-SSM-00006: Error while sending message to server.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     ( (0) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe ((null)) on process (null).
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (ssmsismgr.cpp (773) err=3670020 sys=0) SBL-SSM-00004: SISNAPI Hello failed. The server component could be down.
ProcessPluginRequest     ProcessPluginRequestError     1     000000024c570e66:0     2010-08-03 09:54:43     -1742095472: [SWSE] Set Error Response (Session: Error: 10879179 Message: Not connected to the server.
SBL-SSM-00006: Error while sending message to server.)
The PSCcObjMgr_enu log file got these errors:
ObjMgrLog     Error     1     000000a44c570f29:0     2010-08-03 09:55:00     (cscfg.cpp (165)) SBL-CSR-00418: Communication: User is not associated with any communication configuration in the database.
The SCBroker log file got these errors:
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:51:01     (scbcomp.cpp (264) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_4565) on process 4565.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (scbcomp.cpp (851) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (scbcomp.cpp (462) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (scbcomp.cpp (264) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (scbcomp.cpp (851) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (scbcomp.cpp (462) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (scbcomp.cpp (264) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (scbcomp.cpp (851) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (scbcomp.cpp (462) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog     GenericError     1     000000024c570e66:0     2010-08-03 09:54:43     (scbcomp.cpp (264) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
The SRBroker log file got these errors:
GenericLog     GenericError     1     000000814c570f29:0     2010-08-03 09:54:43     (srbroute.cpp (3089) err=3735554 sys=0) SBL-SRB-00002: Invalid argument provided.
The <enterprise name>.<siebel server name> log got these errors:
ServerLog     ProcessExit     1     000014a44c570e53:0     2010-08-03 09:54:43     PSCcObjMgr_enu      10776     SBL-OSD-02006 Process 10776 exited with error - Process exited because it received signal SIGABRT.
ServerLog     ProcessCreate     1     000014a34c570e53:0     2010-08-03 09:54:43     Created server process (OS pid =      10838     ) for PSCcObjMgr_enu

Dude - you definitely don't need any 3rd party software to figure this out. A bit of patience and research will help you solve it AND help you gain a better understanding of how Siebel works and how to debug problems such as this in the future.
Setting the Log Level to 5 for all events in the Public Sector Object Manager is your first step. Log out then log back in and replicate the problem.
Locate your log file and have a look at what's going on - chances are you'll see something in there that will immediately reveal the source of the problem.
If there's a proper 'crash' involved, Siebel will generate a Flight Data Recorder (FDR) file - there are instructions on My Oracle Support on how to decode these. Really useful and very interesting to see how Siebel works at a low level.
Debugging and fixing can definitely be arduous in Siebel - no two ways about it. However, researching, analysing and fixing issues yourself will prove both rewarding and educational! :)

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Hi
I have issues with shutting down machines. When machine is connected to company's LAN everything works fine. However, if machine is connected to VPN - Juniper NC - 1 hour or more it always hangs when it is shutting down. When I shut down the machine
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Please wait for the group policy client windows 7
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6006: The winlogon notification subscriber <Sens> took 180 second(s) to handle the notification event (Logoff).
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GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xe58
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Canceling pending calls
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GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Cancelled pending calls
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(438.1a04) 21:31:24:327 Waiting for user group policy thread to terminate.
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xe10
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Canceling pending calls
GPSVC(218.c88) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x525
GPSVC(2d4.1cfc) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x71a
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Cancelled pending calls
GPSVC(2d4.9c8) 21:31:24:327 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xdcc
GPSVC(218.1054) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0x20cc
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.9c8) 21:31:24:327 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xd90
GPSVC(218.1054) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(218.d48) 21:31:24:342 Client_CompleteNotificationCall: failed with 0x525
GPSVC(218.d48) 21:31:24:342 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(218.1c04) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x525
GPSVC(218.1c04) 21:31:24:342 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(218.1054) 21:31:24:342 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Entering with event 0x2100
GPSVC(218.1054) 21:31:24:342 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Entering with event 0x1264
GPSVC(218.1054) 21:31:24:342 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
I tried with signing out from VPN before shutting down machine, I even switched off WiFi but machine still hung. If i tried to get GP results before shutting down machine it takes ages and it is stuck in "Getting the user name" stage.
Gpupdate /force never updates policy (It stops at Updating Policy...). I tired with installing different hotfixes which did not resolve the issue. I never have any
issues with logging in, no GP scripts are applied when user is logging off or on, no roaming profiles. The only issue is when machine needs to be shut down.
I excluded 1 machine from GP and left it on VPN for a few hours, several times. It always shuts down successfully. I applied GP back one by one and the one which is presumably causing an issue is Avecto which adds admin rights when VPN application
starts (event 100):
Process started with admin rights added to token.
Command Line: "C:\Users\User\AppData\Roaming\Juniper Networks\Setup Client\JuniperSetupClient.exe"
Process Id: 5540
Parent Process Id: 2252
Policy: EA-PrivilegeGuardSettings.UK Policy
Application Group: EA-PrivilegeGuardSettings.Applications Granted Admin Rights
Reason: <None>
File Name: c:\users\User\appdata\roaming\juniper networks\setup client\junipersetupclient.exe
Hash: 27D8463A913A802E555AEEF45717B122249AA993
Certificate: Juniper Networks, Inc.
Description: Juniper Setup Client
Application Type: exe
Product Name: Juniper Setup Client
Product Code: <None>
Upgrade Code: <None>
Product Version: 8.0.6.48695
I guess there is a DNS issues when machine is on VPN which leads that GP cannot be applied / updated. Not sure if or why Avecto would have an impact on this. When machine is trying to shut down it still somehow thinks it is connected to DC. What
I also noticed are several explorer crashes while machine is on VPN.
Does anyone have same issues? All machines are Dell with Juniper NC (VPN).
Thanks,

Hi,
According to event log, Winlogon process takes a long time to handle logoff event. That's to say winlogon process is waiting for response to logoff.
According to your description after, this problem is most probably caused by Avecto. You can try to disable or uninstall it temporarily for test.
To make further troubleshoot with this problem, you can try to use WPT (Windows Performance Tool) to make troubleshoot.
http://blogs.technet.com/b/askpfeplat/archive/2013/03/22/troubleshooting-windows-performance-issues-using-the-windows-performance-recorder.aspx
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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how to develop by adf rich?

Hi,
don't know what you mean by ADF Faces rich web client, but if you mean our Ajax component set, then this is not yet available outside of Oracle. If you mean ADF Faces as we have it in JDeveloper 10.1.3, create a JSF page and step through the creation process, toggle the ADF Faces libraries to make ADF Faces available
Frank

Error while creating return order(Complaint) in IC web client

Hi SAP Experts,
I am getting following Error while creating return order(Complaint) in IC web client.
Error when processing your request
What has happened?
The URL http://sapcrd.comfort.com:8000/sap/bc/bsp/sap/crm_ic/default_delta.do was not called due to an error.
Note
The following error text was processed in the system CRD : Exception condition "NON_EXISTING_HANDLE" raised.
The error occurred on the application server sapcrd_CRD_00 and in the work process 2 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Function: PRC_PD_HEAD_ADD_COND of program SAPLPRC_PRICING_API
Function: CRM_PRIDOC_UPDATE_EC of program SAPLCRM_PRIDOC_COM_EC
Form: EXECUTE_CALLBACKS_PLANNED of program SAPLCRM_EVENT_OW
Function: CRM_EVENT_SET_EXETIME_OW of program SAPLCRM_EVENT_OW
Function: CRM_ORDER_COMPLETE_SINGLE_OW of program SAPLCRM_ORDER_OW
Function: CRM_ORDER_MAINTAIN_SINGLE_OW of program SAPLCRM_ORDER_OW
Function: CRM_ORDER_MAINTAIN_MULTI_OW of program SAPLCRM_ORDER_OW
Function: CRM_ORDER_MAINTAIN of program SAPLCRM_ORDER_API
Method: IF_EX_ORDER_SAVE~PREPARE of program ZCL_IM_PRICE_ADJUSTMENT=======CP
Method: IF_EX_ORDER_SAVE~PREPARE of program CL_EX_ORDER_SAVE==============CP
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system CRD in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server sapcrd_CRD_00 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 2 in transaction ST11 on the application server sapcrd_CRD_00 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 330 -u: VORUSX -l: E -s: CRD -i: sapcrd_CRD_00 -w: 2 -d: 20080324 -t: 021723 -v: RABAX_STATE -e: RAISE_EXCEPTION
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
Maximum points will be awarded for useful information.
Thanks,
Rony

Hi,
I notice there is a Z class being called.
Method: IF_EX_ORDER_SAVE~PREPARE of program ZCL_IM_PRICE_ADJUSTMENT=======CP
You should check this customized class.
Cheers,
cady.

Stop waiting process in IC-Web Client

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