Stopping Services when rolling out NAL Update

Question

I am trying to roll out a newer version of McAfee software. Before NAL
can successfully install the update I need to turn off the McAfee
services that are already running.
Is there an easy way to have the NAL turn off the services?

Answer 1

For McAfee, we use the McAfee Installation Designer to build an
MSI-based (with Setup.exe) install. From there I build a simple
application object that launches setup.exe with /qb /i in the
parameters. Combined with the script I mentioned in the previous post I
now have an app object I can re-run against any machine having problems
with McAfee; it removes McAfee then re-installs it using the installer
McAfee provided.
I try to use the snapshot tool as little as possible. If an installer
has command-line options for a silent install I use a simple app object
to launch the installer for that app. Keeping away from snapshots
reduces my dependence on ZENworks, or any specific deployment vendor.
If I make a "deployment tool agnostic" installer, I can move that to any
deployment tool and not have to reinvent anything. If my shop were to
abandon ZENworks and go with something else, I now have to rebuild all
my snapshot'd apps using the new tool.
Along this line of thought, now that my shop is moving to ZENworks 6.5,
I have access to the InstallShield AdminStudio (comes with Zen 6.5)
which has tools that take the pain our of manipulating MSI packages. I
recently attended the Zen 6.5 ATT class and it was highly recommended to
start using MSIs anywhere you could.
If you haven't yet stumbled across it, www.appdeploy.com is a great
resource for building silent installs (I have no affiliation with
AppDeploy).
Enjoy!
[email protected] wrote:
> Thank you everyone for your suggestions. Curry - I wanted to ask you a
> little more about how you updates work. I tried your script in Run
> Before Distribution - I got resource errors so moved the script into a
> batch file on our network and launch that instead. The batch file works
> great and uninstalls McAfee. When I roll out the snappshot image, I find
> that it does not install all of the files. Even when I tell it to Always
> Write and Distribute Always.
>
> Could you tell me a little bit more on how you create your snappshots and
> roll them out?
>
> Thank you.
>
>
>
>>We've upgraded a couple versions of McAfee over the years and in each
>
> of
>
>>our app objects under the "Run Before Distribution" script I call a
>>simple .CMD script (see below) which removes the previous versions
>
> (thus
>
>>stopping the services). The "/X{GUID}" syntax should work for
>>uninstalling most software packages. I always throw the "Exit 0" in at
>>the end because I've had some oddities occur when ZenWorks couldn't
>>determine if a script ended normally.
>>
>>-------Begin Script-------
>>@Echo Off
>>Title Removing McAfee
>>
>>Echo.
>>Echo Attempting to uninstall McAfee 4.5.1...
>>Echo.
>>START /WAIT /B %SystemRoot%\System32\msiexec.exe /qn
>>/X{87AEFD84-BC0D-11D4-B885-00508B022A51}
>>
>>Echo.
>>Echo Attempting to uninstall McAfee 7.1...
>>Echo.
>>START /WAIT /B %SystemRoot%\System32\msiexec.exe /qn
>>/X{59224777-298D-4E9C-9AEB-4A91BDA01B27}
>>
>>Echo.
>>Echo Done.
>>Echo.
>>
>>EXIT 0
>>-------End Script-------
>>
>>Enjoy!
>>
>>[email protected] wrote:
>>
>>>I am trying to roll out a newer version of McAfee software. Before
>
> NAL
>
>>>can successfully install the update I need to turn off the McAfee
>>>services that are already running.
>>>
>>>Is there an easy way to have the NAL turn off the services?
>
>