Strange Display Bug - Photoshop CS5 64bit
I have an issue where a portion of my screen extending from the top left corner displays images in Photoshop just a little differently than the rest of the screen. You can see how it looks in these screenshots (I was a little surprised the screenshots captured the bug). These are screens of a photoshop document filled with one color, not the two shades it appears to be.
http://i.imgur.com/RzWei.png
http://imgur.com/NadQA
This bug doesn't appear except in Photoshop. As you can tell it's always the same part of the screen. Except somehow Photoshop briefly 'remembers' where the image bug is when I drag it around with the hand too. Eventually it goes back to the original spot or it will reset to there when I zoom or do something to the image. You can see in the screens how that works.
I have tried clearing out the settings files.
Reinstalling Photoshop.
Updated display drivers.
I connected to the monitor to another computer and ran Photoshop from that one (no bug).
I attached another monitor to this computer - no bug with that monitor. Strangely, it seemed to take a few minutes to reappear after I reattached my other monitor again. I thought it had gone away at first.
I've done some searching around the web and the forums but can't seem to find the right answers. It would be great is someone had some ideas on what's going on. This problem is driving me batty. Thanks much.
My screen is a Dell U2711.
Here's the system info dump:
Adobe Photoshop Version: 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]) x64
Operating System: Windows XP Professional 64-bit
Version: 5.2 Service Pack 2
System architecture: Intel CPU Family:6, Model:7, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
Physical processor count: 4
Processor speed: 2993 MHz
Built-in memory: 8189 MB
Free memory: 5922 MB
Memory available to Photoshop: 7238 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1440, right: 2560
Video Card Number: 1
Video Card: NVIDIA Quadro FX 1700
Driver Version: 6.14.12.6645
Driver Date: 20110111092401.376641-000
Video Card Driver: nv4_disp.dll
Video Mode: 2560 x 1440 x 4294967296 colors
Video Card Caption: NVIDIA Quadro FX 1700
Video Card Memory: 512 MB
Serial number: 95458127520668614052
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
Temporary file path: C:\DOCUME~1\BKUEHL~1.COO\LOCALS~1\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 88.3G, 28.0G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2010/03/10-08:31:04 61.423599 61.423599
adbeape.dll Adobe APE 2010/02/23-12:40:58 61.421986 61.421986
AdobeLinguistic.dll Adobe Linguisitc Library 5.0.0
AdobeOwl.dll Adobe Owl 2010/03/29-17:44:28 3.0.91 61.425789
AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954
AdobePDFL.dll PDFL 2010/03/04-10:02:26 61.281542 61.281542
AdobePIP.dll Adobe Product Improvement Program 5.0.0.2021
AdobeXMP.dll Adobe XMP Core 5.0 61.134777
AdobeXMPFiles.dll Adobe XMP Files 5.0 61.134777
AdobeXMPScript.dll Adobe XMP Script 5.0 61.134777
adobe_caps.dll Adobe CAPS 3,0,116,0
adobe_OOBE_Launcher.dll Adobe OOBE Launcher 1.0.0.64 (BuildVersion: 1.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
AFlame.dll AFlame 2010/02/23-17:27:33 61.421976 61.421976
AFlamingo.dll AFlamingo 2010/02/23-17:27:33 61.421978 61.421978
AGM.dll AGM 2010/03/10-08:31:04 61.423599 61.423599
ahclient.dll AdobeHelp Dynamic Link Library 1,5,0,30
aif_core.dll AIF 2.0 53.422628
aif_ogl.dll AIF 2.0 53.422628
amtlib.dll AMTLib (64 Bit) 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
amtservices.dll AMTServices (64 Bit) 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
ARE.dll ARE 2010/03/10-08:31:04 61.423599 61.423599
asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 2010/02/23-17:27:33 61.421978 61.421978
AXEDOMCore.dll AXEDOMCore 2010/02/23-17:27:33 61.421978 61.421978
Bib.dll BIB 2010/03/10-08:31:04 61.423599 61.423599
BIBUtils.dll BIBUtils 2010/03/10-08:31:04 61.423599 61.423599
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2010/03/10-08:31:04 61.423599 61.423599
data_flow.dll AIF 2.0 53.422628
dvaadameve.dll DVA Product 5.0.0
dvacore.dll DVA Product 5.0.0
dvaui.dll DVA Product 5.0.0
ExtendScript.dll ExtendScript 2010/03/05-08:21:15 61.423205 61.423205
FileInfo.dll Adobe XMP FileInfo 5.0 61.134777
icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
icudt36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
image_flow.dll AIF 2.0 53.422628
image_runtime.dll AIF 2.0 53.422628
JP2KLib.dll JP2KLib 2010/02/24-17:43:58 61.131544 61.131544
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2, 0, 1, 11
MPS.dll MPS 2010/02/24-17:43:58 61.421978 61.421978
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.4053
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.4053
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.4053
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS5 CS5
Plugin.dll Adobe Photoshop CS5 CS5
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 2.0.0.746
PSArt.dll Adobe Photoshop CS5 CS5
PSViews.dll Adobe Photoshop CS5 CS5
SCCore.dll ScCore 2010/03/05-08:21:15 61.423205 61.423205
tbb.dll Threading Building Blocks 2, 1, 2009, 0201
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 1.0.0.64 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 1.0.0.64
WRServices.dll WRServices Thursday January 21 2010 12:13:3 Build 0.11423 0.11423
wu3d.dll U3D Writer 9.3.0.113
Installed plug-ins:
3D Studio 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Accented Edges 12.0
ADM 3.11x01
Angled Strokes 12.0
Average 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Bas Relief 12.0
BMP 12.0
Camera Raw 6.0
Chalk & Charcoal 12.0
Charcoal 12.0
Chrome 12.0
Cineon 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Clouds 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Collada 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Color Halftone 12.0
Colored Pencil 12.0
CompuServe GIF 12.0
Conté Crayon 12.0
Craquelure 12.0
Crop and Straighten Photos 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Crop and Straighten Photos Filter 12.0
Crosshatch 12.0
Crystallize 12.0
Cutout 12.0
Dark Strokes 12.0
De-Interlace 12.0
Dicom 12.0
Difference Clouds 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Diffuse Glow 12.0
Displace 12.0
Dry Brush 12.0
Embed Watermark 4.0
Entropy 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Extrude 12.0
FastCore Routines 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Fibers 12.0
Film Grain 12.0
Filter Gallery 12.0
Fresco 12.0
Glass 12.0
Glowing Edges 12.0
Google Earth 4 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Grain 12.0
Graphic Pen 12.0
Halftone Pattern 12.0
HDRMergeUI 12.0
IFF Format 12.0
Ink Outlines 12.0
JPEG 2000 2.0
Kurtosis 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Lens Blur 12.0
Lens Correction 12.0
Lens Flare 12.0
Lighting Effects 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Liquify 12.0
Matlab Operation 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Maximum 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Mean 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Measurement Core 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Median 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Mezzotint 12.0
Minimum 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
MMXCore Routines 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Mosaic Tiles 12.0
Multiprocessor Support 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Neon Glow 12.0
Note Paper 12.0
NTSC Colors 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Ocean Ripple 12.0
OpenEXR 12.0
Paint Daubs 12.0
Palette Knife 12.0
Patchwork 12.0
Paths to Illustrator 12.0
PCX 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Photocopy 12.0
Photoshop 3D Engine 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Picture Package Filter 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Pinch 12.0
Pixar 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Plaster 12.0
Plastic Wrap 12.0
PNG 12.0
Pointillize 12.0
Polar Coordinates 12.0
Portable Bit Map 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Poster Edges 12.0
Radial Blur 12.0
Radiance 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Range 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Read Watermark 4.0
Reticulation 12.0
Ripple 12.0
Rough Pastels 12.0
Save for Web & Devices 12.0
ScriptingSupport 12.0
Shear 12.0
Skewness 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Smart Blur 12.0
Smudge Stick 12.0
Solarize 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Spatter 12.0
Spherize 12.0
Sponge 12.0
Sprayed Strokes 12.0
Stained Glass 12.0
Stamp 12.0
Standard Deviation 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Sumi-e 12.0
Summation 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Targa 12.0
Texturizer 12.0
Tiles 12.0
Torn Edges 12.0
Twirl 12.0
U3D 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Underpainting 12.0
Vanishing Point 12.0
Variance 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Variations 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
VueScan 1.0.00
Water Paper 12.0
Watercolor 12.0
Wave 12.0
Wavefront|OBJ 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
WIA Support 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Wind 12.0
Wireless Bitmap 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
ZigZag 12.0
Plug-ins that failed to load: NONE
Flash:
Flash
Mini Bridge
Access CS Live
CS News and Resources
Flash
Kuler
CS Review
Installed TWAIN devices: NONE
Just a bunch of random thoughts...
Hm, seems to stop exactly halfway across, left to right, and in a 5:4 ratio.
Looks like a pretty big display... What's the pixel resolution of your monitor? Does it use a dual-link DVI connection?
Do you have any desktop management software active that does things like expand the desktop or provide multiple / virtual desktops? I'm trying to guess at whether something might be causing the system metrics to be reported wrongly.
Just on a hunch, try this: Choose Edit - Preferences - Performance, click the [Advanced Settings...] button, and change the OpenGL Mode to Basic.
If no change, does the problem go away if you uncheck [ ] Use OpenGL Drawing entirely?
-Noel
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-Noel -
OpenGL problems in photoshop cs5 64bit
I have a nvidia GTX 550Ti graphics card with all available driver updates. Some features of openGL work without problem. The main problem I have is preview of animation with ray trace and export of finished animation. Niether will work. The preview will just hang unless you repeatly click the mouse button, at which point the animation will proceed appx. 1 frame per click. Video export will not complete. Immideatly after clicking export a status bar appears which is already half full. Processor (amd phenom II X6 1055) will run at 80 percent. Graphics card access is at zero. This will run forever unless I stop it, with no results. If I change rendering settings to bounding box or wireframe everything works fine, but I need better output than a wireframe. It seems photoshop recognizes my card just fine as openGL is enabled by default. (tested by erasing user presets on restart) I had the same issue when I was in school and somehow found a workaround for it, but since have reinstalled and lost my settings. Does anyone know how to fix this issue? Any help/advice would be greatly appriected!!
CraigWell, it opens up fine, and when I click the play button it just plays through. The pin starts backlit, zooms out, then comes in close and the light comes around front.
I started an "Export - Video" and set the ray tracing and other settings as shown here. A progress bar opens and starts at the beginning. It seems to busy my cores very little - on average about 5%, but it DOES make progress, albeit glacially slowly. At this rate I'd predict completion in 20 minutes or so. I see the Time Remaining indicator in the document status area go across again and again, indicating rendering of each frame I think.
This is with Photohsop CS6 13.0.1 on Windows 7 x64 with ATI Radeon HD 7850.
I may have misspoken earlier about Photoshop rendering only in the CPU. That's true for STILL images - I don't know about this video rendering. It's probably true there too, but I have heard that the Adobe video software (Premiere Pro) can use GPU acceleration for video rendering, and I just don't know how much they may have married that into Photoshop.
-Noel -
Photoshop cs5 update has deleted 64bit version
Running this mornings 12/14/10 updates has lead to the deletion of Photoshop cs5 64bit.I have the 32bit version but cannot point any of my
files to this through the file association default settings. I am running on Windows 7. I also cannot change the default phtoshop version within bridge.make sure all adobe applications are closed, acrobat bridge photoshop etc.
check on task manager>processes
sort by description
be sure no half closed adobe apps are running in the background.
look for photoshop.exe
look for bridge.exe
look for PDapp.exe
look for CS5Servicemanager.exe
If you see them in processes end task them, then try. -
Photoshop CS5 shortcut problems after panel has been executed
Hi,
I have a problem with Photoshop panels.
After executing a panel keyboard shortcuts stop functioning, especially copy/paste.
My panels are simple one-button panels that call a bunch of Javascript functions.
I tested it with a simple "create new file", with a more complicated Export panel and with the sample Colorpicker panel that is shipped with the SDK.
After activating them the keyboard shortcuts do not work anymore.
I am using Photoshop CS5 64Bit.
I searched through the forums and it seems two other users had a similar problem without ever getting an answer, but I do not know where to ask if not here.
The other two threads are these:
http://forums.adobe.com/message/4020737#4020737
http://forums.adobe.com/thread/744774?tstart=0
Thanks for your help,
Cheers,
MalteYes, basically we have all the default fonts installed on our computers, but we use a program called Universal Type Client to get the fonts we need, and UTC grabs fonts from a server and temporarily makes them usable on our computer. But everyone has this software so I dont think that would have anything to do with it.
Could it possibly have something to do with my Video Drivers or Graphic Cards? Our tech guy mentioned it was strange that my computer had two different things (I believe he said I have a CORE i7 vPro and Nvidia NVS 5200M or something and that they may be competing?) or the amount of monitors Im using? -
Photoshop CS5 and AE CS5 Crash
Hi all.
I have a problem with PS and AE, both CS5. I bought the Production Suite, uninstalled everything from Adobe, restarted, and installed the production suite. It worked fine for one day, for Photoshop Cs5 Ext. 64bit, I worked on some images, it did everything, it quit without crashing. I opened in the same day every product on Production suite and they all opened without problems. Today, I went on to work in AE and it crashes right after the splash screen, when the interface is starting to show-up without any kind of error, just "Adobe After Effects stopped working... A problem caused the app..." no more info on that. So I tried every other application on the suite, and they all (Premiere CS5, Illustrator CS5, Flash, Soundbooth opened without errors) excluding Photoshop Cs5 64bit (the 32bit is working), if freezes on the splash screen in "initializing menus" (again without any error, just Adobe Photoshop stopped working....").
So I updated my graphic card drivers up to no avail. I deleted "AdobeFnt**.lst" as suggested in http://kb2.adobe.com/cps/840/cpsid_84000.html .
I haven't installed any fonts (nor since Windows 7 Installation nor since photoshop working and the next day)
The only thing I did was update my wacom I4 tablet driver, but then I already tried re-installing the production suite without results. All other applications in the suite work. Even Premiere so I don't think it has to do with the graphic card. Maybe the fonts? But I can't seem to delete them anyway, nor do I know which ones are essential to the system.
My pc is as follows:
Intel Core2 Duo CPU E8400 @ 3.0GHz
4GB Ram
Windows 7 64bit
Ati Radeon HD 4800 Series (with Last drivers from amd site, reseted to Default settings)
I would really be grateful if someone could help me here, thank you
Micael Nussbaumer
Edit:
Ok, so it was Wacom Intuos 4 last driver that was messing up. I uninstalled, and re-installed the default drivers that came with the wacom table and it started working again. But I think this is a glitch in Adobe's software, b/c only those 2 applications (AE & PS64bit) had the problem, the other ones worked fine, plus PS 32bit. Anyway it's solved.
Message was edited by: mnussOk, so I've managed to put the latest driver of wacom (6.1.5-3) working with Cs5 64 and AE in Windows 7 64 bits.
I always had problems with the driver that came with my Wacom tablet, it would not keep presets, and If i tried to load them I would get a C++ error.
If I uploaded to the latest wacom driver it wouldn't launch PS CS 64b nor AE, crashing while starting.
So, the solution was very simple. I uninstalled the wacom driver (and the plugins for IE and Netscape also on the uninstal pannel), unplugged the wacom tablet, restarted the pc, and then installed only the latest driver from wacom (ran as administrator). It works like a charm. AE and PS start without problems, there aren't slowdowns and I can keep my preferences for the tablet/load them.
Hope this helps
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