String limitation error when viewing Xcelsius Dashboard embedded in Crystal

Hello, I am running Crystal Reports 2008 version 12.2.9.698 and have embedded a swf file created in Xcelsius Enterprise 5.3.0.0 Build 12.3.0.670.
My dashboard is embedded into the Group header for 'Division' and uses a crosstab within Crystal as it's data source.  When I try to view a specific division that has approximately 135 summary lines in the crosstab, I get the following error:
'A string can be at most 65534 characters long.' 
Then a portion of the code appears with the line 'rowString + toXMLRow(columnString)' highlighted.
columnString := columnString + toXMLColumn(gridvalueat(curRow, curCol, 26));
nAddedCols := nAddedCols + 1;
if nAddedCols = maxCols then exit for;
rowString := *rowString + toXMLRow(columnString);
nAddedRows := nAddedRows + 1;
if nAddedRows = maxRows then exit for;
This is only happening on one division dashboard, all the others have significantly less lines.  Does either Crystal or Xcelsius have a limitation on the number of lines in a summary?
Any suggestions on how to get around this issue? My row for the summary is a 4-digit number.
Any and all help is greatly appreciated!

Kevin, thank you for your reply to my issue. 
I did see the resolution given in the Crystal Reports 2008 Help, however, this is a string that is being created by Xcelsius, not by me.  I am not sure why or if there is any way to break it up into smaller bites as the code/dashboards are working on smaller divisions of data.
I guess the real question is...is there a limit to the summary lines that can be handled by either Xcelsius or Crystal when the two are combined.

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    The error I am getting is the following:
    "An error occurred while generating a new report template. Error in UNKNOWN.RPT file"
    Does anyone know what this could be?
    Thanks

    Well,
    I cannot access the system now. But I think it is not an issue of authorization, because I assigned all the good user's role to the bo user,
    and even with that, it still don't work.
    Thanks

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