Stuck on apple startup screen.
okay so,
i formatted my computer a while ago due to a virus keeping me from logging on, and thus lost all my music, and the ability to add music onto my ipod without deleting all 25 gigs of music on it.
so my friend suggested ephpod, and to my displeasure, after trying to add wolfmother onto my ipod and then unplugging it to see if it worked, my ipod had frozen on the apple startup screen, and it's still there
i did a reset with the menu/select buttons
and it resets, but it just goes right back to the apple and stays there
i plugged it into my computer, didn't work. plugged it into my iluv dock, didn't work. same old apple screen.
i even let it sit there for a couple hours until the battery died to see if that would work, and it was another no-go.
i've searched all over google for some kind of answer, and it seems like no one really knows what to do about it without completely wiping the ipod clean of my music
for goodness' sake, is there ANY way i can fix it without losing everything on it?
video ipod Windows XP Pro
See if these help.
iPod shows only an Apple logo and doesn't start up.
Only the Apple logo appears when turned on.
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IPhone 4 Stuck on Apple Startup Screen
My wife downloaded the new FB app and her phone froze during the download. We tried restarting - unresponsive. We held the home and power buttons at the same time until the screen went blank, but now it just freezes on the Apple logo screen. iTunes isn't recognizing it nor is it recognizing iTunes. Where do we go from here? It's a given that we'll be deleting the new FB app, but unless we get the phone running again we are at a standstill.
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My iPod is stuck on the startup screen, showing just the apple logo. Has anyone had this problem before? If yes, then how did you solve it?
Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Apple Retail Store - Genius Bar -
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I have a MacBook Pro that freezes at the Apple startup screen, here's how the problem occurred and is quite unique among scenario's out there:
The problem occured after I upgraded (bought) to a new MacBook Pro and switched out the hard drive from the old Mac to the new (it was an easy swap)
There where no prior problems with the old Mac.
The hard drive has 2 partitions, one running OS 10.8.5 and the other running OS 10.6.(something - cant' remember)
10.8 started up fine after the switch. 10.6 did not (and still does not)
The drive is a brand new OMC solid state SATA drive.
I've run 'Repair Disk Permission' and 'Repair Disk' in First-Aid in Disk Utility from the 10.8 side on the 10.6. Reports everyhing is OK.
I've searched this forum, as well as throughout the web, trying the many solutions related to "mac frozen at apple screen" - literally almost tried them all to no prevail.
I am considering wiping the disk or starting in Recovering mode and restoring from a time machine back-up but thought I would ask here first..
Details of the new Mac:
MacBook Pro
13-inch, Mid 2012
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Both old and new Macs are completely identical apart from the upgraded components in the new.
Please help, I am completely STUMPED on what to do!Why do you need to run Snow Leopard? For PowerPC apps? Which ones?
More information here:
http://forums.macrumors.com/showthread.php?t=1365439
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Mac freezes on the apple startup screen?
My iMac 24 inch freezes on the apple startup screen, then it takes along time for the cog wheel to start turning, and then that's all you'll get untill you switch off. I've fixed permissions and erased and reinstalled but still same issues, any ideas for what to do next????
If you can afford to erase everything again...
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the Erase tab.
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5. Select your Mac OS X volume.
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Or...
Boot off your *original* Install Disk while holding down the *d key*, (not c key), then run the extended Apple Hardware Test. Some disks require you to use the Option key at bootup to select AHT.
The Memory test can really only be trusted if it finds a problem, not if it doesn't find a problem.
Memtest OS X...
http://www.memtestosx.org/joomla/index.php
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Solved!
Go to Solution.Hello mate,
Unplug the AC adapter and take out the battery.
Then, you push the power button 10 times in a row at one second intervals.
Next, you push and hold the power button for 30 seconds.
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Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
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Hi,
Just returned from the long weekend and tried to boot up my mac mini. It seems it doesn't want to get past the apple startup screen and the icon on the bottom just keeps spinning.
Any ideas?
Thankscan you boot into _*safe mode*_ ?
( *click on image to enlarge* )
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Hello!
I searched for a solution but couldn't find one.
In my company we only use Thinkpads and I got an R500 wich was replaced by a newer model.
It was working (I saw it), the admin told me he would delete the bios-password. He opened BIOS->Security (did see wich password he changed) closed it and gave it to me.
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ProtonCheck USB port whether it is broken or pin is touching each other.
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ok, I'm trying to help a friend with her iBook woes. Info you need to know:
She dropped it once, while the screen was open, hard disk potentially active. Yes, it has sudden motion sensor but I'm not sure if that matters.
She brought it to me because it was performing slowly, some apps were hanging at launch and the like. I started by starting it up and taking a look around. Sure seemed slow. I updated to 10.4.11 and some Java updates. I can't recall exactly but the computer ended up hanging at some point. Might have been during the end of the installation process. I restarted and finished the update process. All that was left to update was Java and it didn't require a restart. At some point thereafter the computer gave me the spinning beach ball and was hanging. We waited a while, then restarted. On restart, it just hung on the 'grey apple startup screen'. So we waited, maybe 10 minutes and I figured something was wrong.
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I restart.
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I have reset the PMU. No difference.
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ANY IDEAS? WORKAROUNDS???
THANKS!!!!!!!Another way of repairing the hard drive is booting into Safe Mode. This takes quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
You will see the normal desktop. Once completely started up in Safe Mode, restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
Maybe this will give us a clue as to what is wrong. -
Why does my macbook pro gets stuck in the startup screen?? its the older versiom
its like stuck in the startup screen. i tried a few times and even took out the battery twice. please help!! i have some important document stored inside i cannot retrieve now!!!!
i think the operating system is like 10.7.somethingYou might have a failing hard drive. If you're running 10.7.x, try booting into your Recovery partition - holding down the Command and R keys whilst booting. Once at the installatio screen, use Disk Utility to verify and, if needed, repair your hard drive. If it can be repaired, you should be good to go - if it can't be repaired then you're going to need to go shopping for a new drive.
Clinton -
IMac g5 is stuck at white startup screen with apple logo & spinning circle
Hello,
i had a digital copy of os x leopard and i was trying to reinstall it, so i would double click on install mac os x, and it would tell me to restart, i would do this but nothing happened so i had to mount the disk again and double click install mac os x, and it told me to restart again. so i looked up how to install leopard from a dmg file, and it said to restore the dmg to the drive, so i went into disk utility and i put the source as the dmg, and the destination i dragged the imac hdd icon. it finished and i was gonna select the leopard file as my startup disk in system preferences, but that wouldnt run. i then noticed some of the letters were missing on the name of the icons in the dock, so i just restarted the computer, but it got stuck on the white screen. i tried lots of stuff like turning on while holding shift, but it didnt do anything, and i tried with cmd+s and that gave me some black command prompt where i typed/sbin/fsck -fy and that did some stuff and it said my drive was okay, but it still wont start up. What do i do?!?!im trying tiger right now, first i wanna reinstall tiger, than leopard next, you know, one problem at a time. i dunno maybe, heres the readme:
Read Before You Install
Mac OS X
Read this document before you install Mac OS X. It includes information about
supported computers, system requirements, and installing Mac OS X.
For more information about Mac OS X, visit this website:
• www.apple.com/macosx/
For the latest information about using Mac OS X, connect to the Internet and open Mac
Help. To open Mac Help, click the Help menu in the Finder and choose Mac Help.
For information about the support available for this product, see the AppleCare
Software Services and Support Guide included with Mac OS X.
System requirements
You must have a Macintosh computer with:
• a PowerPC G3, G4, or G5 processor
• a DVD drive
• built-in FireWire
• at least 256 MB of RAM
• a built-in display or a display connected to an Apple-supplied video card supported
by your computer
• at least 3 GB of disk space available, or 4 GB if you install the developer tools
If you see a message in the Installer that you do not have enough disk space to install
Mac OS X, you can deselect items to save space. To deselect items, click Custom Install
in the Easy Install panel.
Updating your computer’s firmware
You may need to update your computer’s firmware. It’s best to update the firmware
before installing Mac OS X. If you haven’t started the Mac OS X Installer, check the
Apple Software Updates website to see if there are any firmware updates for your
computer:
• www.apple.com/support/downloads/
If you don’t do this, you may see a message that you need to update your computer’s
firmware when you start the Installer. To update the firmware, you will need to quit the
Installer and restart your computer using your current startup disk, then check the
Software Updates website.
If you have problems with your computer after installing this version of Mac OS X, you
might need to update the firmware even though you did not see a message when you
installed the software. Check the Software Updates website for recent firmware updates
for your computer.
Starting installation
To start installing Mac OS X, insert the Mac OS X Install DVD and double-click the
Install Mac OS X icon:
You can also start installing Mac OS X by inserting the Install DVD and restarting your
computer while holding down the C key, or by selecting the Install DVD as your startup
disk using Startup Disk preferences.
Quitting the Installer
If you need to quit the Installer before you click Install in the Easy Install or Custom
Install pane, choose Quit Installer from the Installer application menu, then click
Startup Disk to select a startup disk for your computer.
If you have already clicked Install, wait until installation finishes.
Advice about hardware compatibility
Installing on a Power Macintosh G3 (Blue and White)
If you have a Power Macintosh G3 (Blue and White) that came with an Apple SCSI hard
disk, do not choose UNIX File System (UFS) as the format for the destination disk.
Installing on a computer with a third-party SCSI card
If you have a third-party SCSI card installed in your computer and you cannot start up
Mac OS X, attach a disk drive or terminator to one of the card’s ports. If you continue
to have problems, try removing the card. Contact the manufacturer of the card for
more information about using the card with Mac OS X.
Installing on a computer with a third-party video card
If you have a third-party video card installed in your computer, you may need to
remove it before you install Mac OS X. Contact the manufacturer of the card for more
information about using the card with Mac OS X.
Advice about installing Mac OS X
Erasing and formatting your disk
When you install Mac OS X, you can erase the destination disk you select. In the “Select
a Destination” pane of the Installer, click the Options button. Select Erase and Install
then choose a format. In most cases, choose Mac OS Extended (Journaled).
Important Do not choose UNIX File System (UFS) unless you need to work with this
format. If you choose UFS, Mac OS 9 and all Mac OS 9 applications must be installed on
a Mac OS Extended format disk to use them with the Classic environment.
To install Mac OS X on the same disk or disk partition as Mac OS 9, the disk must be in
Mac OS Extended format. If it isn’t, quit the Installer and back up your files, then
reformat the disk.
You can also partition your hard disk into several volumes before you install Mac OS X.
In the Installer, choose Utilities > Open Disk Utility and click Partition. Partitioning the
disk erases the entire disk, so be sure to back up your files first.
Installing optional software
Easy Install installs all the software you need to use Mac OS X, but does not install
some additional software. If you want to install this optional software or you don’t
want to install all the software installed using Easy Install, click Custom Install and
select the items you want to install. If you want to install this optional software later,
insert the Mac OS X Install DVD and double-click Optional Installs.
Locating the Installer log
When you install Mac OS X, the Installer saves a log of the installation. To see the log,
open Console (in /Applications/Utilities), click Logs, then click the triangle next to /
var/log and select install.log.
Reinstalling Mac OS X
To reinstall Mac OS X, insert the Mac OS X Install DVD and double-click the Install
Mac OS X icon, then follow the onscreen instructions. When you see the “Select a
Destination” pane, click Options to select how to install Mac OS X:
• Select “Archive and Install” to save your existing system files, user accounts and
their home folders, and existing network settings. The Installer saves files in a
folder named Previous System so that you can copy them to an appropriate location
later. You cannot start up your computer using the Previous System folder.
• Select “Erase and Install” to erase the destination volume and install a new copy of
Mac OS X. If you select this option, you will lose all your files and the software you
have installed on the destination volume, so you may want to back it up first. If you
select this option, you can choose the format for the volume. In most cases, choose
Mac OS Extended (Journaled) from the pop-up menu.
Setting up and connecting to the Internet
If you have an existing Internet service provider (ISP) and you’re installing Mac OS X for
the first time, you need to enter your Internet connection information when installation
finishes. Be sure to have the information available. If you have problems connecting to
the Internet, contact your ISP to make sure you have the correct information.
Advice about using Mac OS X
If you have problems starting up
If you cannot start up your computer, insert the Mac OS X Install DVD and restart your
computer while holding down the C key. Choose, Choose > Open Disk Utility, then
click First Aid to repair your disk.
If you have problems starting up your computer and you have devices connected to
your computer such as FireWire drives, USB printers, or external displays, try
disconnecting them before starting up again.
Upgrading your applications and other software
For best results with Mac OS X, look for versions of your applications that are built for
Mac OS X. Check the Mac OS X website for information about available applications:
• www.apple.com/macosx/
If you cannot find Mac OS X versions, upgrade to the latest Mac OS 9 version to use
with the Mac OS X Classic environment. Check with the manufacturers for the latest
updates.
Using POP email accounts and On My Mac mailboxes in Tiger and Panther
If you have a shared home folder and you access a POP email account using Mail in
both Mac OS X Panther and Mac OS X Tiger, you will not see messages that you retrieve
in one version when you switch to the other.
As an alternative, you can deselect the option to remove copies from the server after
retrieving your messages. To change this option, open the Accounts pane of Mail
preferences and click Advanced.
You will not see messages saved in a mailbox on your computer when you switch from
one version to another. To avoid this problem, use separate home folders for each
version of Mac OS X.
Your IMAP account will synchronize automatically when you switch between Mail in
Tiger and Panther.
© 2005 Apple Computer, Inc. All rights reserved. Apple, the Apple logo, FireWire, Macintosh, Mac OS, and
Power Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.
PowerPC is a trademark of International Business Corporation, used under license therefrom.
it says that a imac g5 can work -
Macbook pro stuck at gray startup screen w/ apple and spinning dial
Hi, every time I try to start my computer, it gets stuck at the gray screen w/ the apple logo and the dial just keeps spinning and spinning like it is loading or something, but nothing changes and I've waited for an hour. What should I do?
First,
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger, and 4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
If this doesn't help (and it probably will not) then quit DU and return to the installer. Proceed with the OS X installation until you reach the screen where you select a destination drive. Select your hard drive then click on the Options button. Select the Erase and Install option then click on the OK button. Finish installing OS X. -
Macbook stuck on white startup screen
Good Afternoon,
Yesterday evening I was running Pages, suddenly everything went stuck and I had the "rainbow wheel". It was an important file so I just wanted to wait untill it was fixed again. Waiting for 1 hour without any solution, then I decided to force my macbook out(held the power button for 5 seconds).
It felt like my macbook was overheat so I waited for a few hours to turn it back on. When I actually turned it on, you heard the noice "bzztbzzt, tuduuum" but then nothing happens, only the white screen shows up, Ive waited for hours and hours to see if anything would happen, I've googled the problem and i've tried (i guess) all the combinations with starting up. It still stucks on the white screen.
I've decided to run the battery empty and waited all night, when I woke up this morning I tried to turn it on again, nothing happend, just the white screen.
Im desperate and YES I know there are more topic about this, but couldn't find the answer!
Also my macbook is not just "silence" at the white screen, sometimes the processor is working hard, also the macbook is getting extremely warm.
One more note, This happend to me before, but then 2 hours later it was fixed, so I hoped that would work this time again, but unfortunatley.
All idea's are welcome and ill try them!
Greetings,
RinkeMac OS X: Gray screen appears during startup - Apple Support
Intel-based Mac: Startup sequence and error codes, symbols - Apple Support
I think you'd better off making Genius Bar appointment and show them your problem. -
Stuck on gray startup screen!
This morning my Macbook was running fine. I left it alone for 15 minutes and when I came back, it was running EXTREMELY slow and I couldn't get it to shutdown. So I did a hard shutdown (is that what it's called?) and I had to go to class thinking that maybe if I just left it alone for a few hours, I could turn it back on and everything would be fine. When I got back, I pressed the power button, heard the startup noise and got to the gray screen. And it stayed there.
I let it sit for about 10 minutes hoping that it was just running really slowly and it still did nothing. So I tried it again and the same thing happened. I even tried it a third time and still no luck. I have taken GREAT care of it and I've never had a problem with it whatsoever! The only thing I have done the past few days was installed iTunes 8. I am a little upset because this is my first Mac and I have had it 13 months now (Which means it is out of warranty because I didn't extend my Applecare) I have not been able to try and restart it with the installer disk because it's at home. Does anybody know what could be wrong?The exact same thing happened to me but I may be able to add some more details to the process.
First, I also installed the itunes upgrade. Turned on the computer, started up itunes and left it running.
Then when I came back, the finder section of the desktop (apple icon and menus) was not there. First I tried to run the hardware check up (hold D while computer starts up) and it showed me no problems. So then I tried to reboot it and run the diskutility applications to see if it could identify the problem. The first time I ran the program, i got "Underlying Task Reported Failure on Exit".
So I rebooted the computer and tried to get to the desktop again, only it didn't show the desktop anymore. It just got stuck on the gray screen with the apple and the spinning graphic. My apple CD is also stuck in the drive and I am also getting a bit desperate.
Sadly, I can honestly say that it is not a hardware problem. This is a Mac Software problem that is in their hands to fix. I have a lot of information in that computer that I cannot afford to lose and I no longer have applecare, so fixing it through the appple store is going to be pretty expensive considering that it is just a software issue.
Please, if you have any more suggestions, please let me know.
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