Submitted my I phone for replacement on 24 April, customer care had predicted delivery in 5-6 days and now today they say not before 6 May! What do I do?
Submitted my I phone for replacement on 24 April, customer care had predicted delivery in 5-6 days and now today they say not before 6 May! What do I do? I need the phone before 4 May as I am goin out of stattion
All you can do is call the support center and discuss the problem with them. There may be no way they can expedite the replacement, but you can ask.
Regards.
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Hi, I've been using the 3D function in PS, upgraded to CC2104 and it was disabled (need more VRAM). I then reinstalled CS6 and was able to use it for a day and now, today, I am getting the same message I got with PS CC2014 saying my VRAM is too low again. I'm in the middle of a project that needs to go live tomorrow. HELP!!! Please.
Photoshop requires 512 Meg of VRAM or more to use the 3D features - that's been the same for version 14 (CC) and now 15 (CC 2014). Check Help->System Info to see how much your card says it has.
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My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
I dropped ip5 in bath tub with water. didn't notice it until 30 seconds. i didn't search google what to do so i waited for it to dry for 2 weeks. now i charged it. it didn't turn on but its charging
You can take it to an Apple retailer and get a refurbished replacement for it.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
I lost my internet for four days and now my extreme will not do anything
After losing my internet connection for four days when it returned my airport extreme will not do anything. I tried resets and still nothing?
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
(OPTIONAL) While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. -
What should I do when water fell on the hole where my air plugs goes and where I can hear some music?
Best to take the iPhone to the Apple genius bar and have them ckeck it out...see if it can be cleaned and restored or needs replacement. Water and electronics do not play well together.
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Cleaned up temp. files, etc with Norton and right after could not get yahoo, Facebook, or any of my bookmarked sites. Contacted Norton and they checked but said it wasn't their problem..suggested i contact Firefox. Everything runs normally with explorer.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
Hi how are you i want to replace my iphone 4 with a new one. But i am in Darwin,there is no any apple stores. So where can i send my phone for replacement and how much for that?
Warranty and Support are only valid in the country of origin. You will need to take the device to whatever country it originally came from.
Apple will not accept shipments from outside the country nor will they return it to an address outside the country. -
I've never dropped my phone for the 7 months that I've had it but last night I was at a park and when I sat down at a table, my phone as in my pocket and I heard a pop. I took my phone out and the entire screen was cracked. what should I do?
Probably not, since user-caused damage isn't covered by the warranty. But you can take the iPhone to an Apple Store and see if there's anything they can do for you. A phone company store will not service your iPhone at all, to the best of my knowledge.
Regards. -
The nice man Joseph Shen helped me with my google problem on my iPhone and worked for 2 days and now not working again please help me solve this problem were I can retrieve my messages on the I phone when I am not at home on my wi Fi is the only time it works correct. Bill. [email protected] 708 752 3667
http://lifehacker.com/5852948/what-to-do-if-youve-forgotten-your-iphones-passcod e
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HT204387 Where do you find the "key code" on your phone for pairing bluetooth to your new car?
Where do you find the "key code" on your phone for pairing bluetooth to your new car?
You have it backwards. You enter the car BT system key code into the phone when initailly pairing the devices. Consult your car sound system manual to find the code.
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i recently buy an apple iphone 4s.the problem is that when i started music player on my iphone the speaker is not outputting the sound.and when i lock the phone at the same time the sound starts.thos problem is from last 3 days.and i am really confused???
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue continues, take the device to Apple for evaluation and possible replacement. -
I changed my LCD last day and now i noticed all my pictures on my phone are gone. I tried to restore the back that I got yesterday but it wont let me because its telling me there is not enough space on my phone!!! That's wierd because I didn't download any app or anything else since my last backup and on the other hand about 3000 pictures are gone, how come there is not enough space left! I also check my usage on my phone and it shows that i have about 7.0 GB pictures!!! BUT my photos is empty! I want my picture back on my phone any solution anyone?
Thanks for your reply!
I just called the guy who changed my LCD and asked him what happend, he said there were no pictures on your phone when you gave it to me! i know he is lying tho!
My apple warranty is over and I have to pay them to get some help over the phone! -
Hi, I have the iphone 4s and just bought an ebook for ibook, trouble is the font is so tiny I can't read it and the font sizer is not working? Please help!
Hello Glittergirl68,
Thank you for using Apple Support Communities.
It sounds like the function to reseize the Font in an iBook is not functioning properly.
I recommend a few things here. First close all the apps that are running in the background:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
From: iOS: Force an app to close
http://support.apple.com/kb/ht5137
When you have done that, restart the phone, and try again.
If the issue persists, I would follow these steps from the article:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
All the very best,
Sterling -
I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.
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