Subtitles go out of sync in Encore! Urgent!

Hi everyone,
I've got a (big) problem with Encore. I want to add subtitles to a movie, around an hour and half lenght.
When I import them, they're first perfectly synchronised, but as time goes by, they get up to
5-6 seconds off. What should I do?
P.S. I've already did the colon stuff - : into ; (and reversed), changed subtitle
from 25 fps to 29.97 (and reversed) and tried to save subtitles from Lemony Subtitler,
as I read in one post. It all has the same result - the subtitles are always the same.
Thanks in advance.

I tried both PAL and NTSC, thanks for trying to help me.
I can't believe I thought my subs were sync with the video and I watched only
for 10 min. Last night I watched the entire video on my comp
using media player classic and it turned out that the
subtitles were out of sync all the time, which means
that Encore is working perfectly, and that I'm an idiot
because I didn't check the entire video...

Similar Messages

Audio and Video out of Sync in Encore 2.0

Here's my issue:
I opened a project in Encore 2.0 that was an Encore 1.5 project. I have one timeline with a 2 hour movie and the AC3 audio file that goes with it. Encore 1.5 played the audio and video in sync from the timeline and burned discs with the audio in sync. The video is an MPEG2 file encoded at a 3.1 constant bit rate.
In Encore 2.0, when I play the timeline, the audio becomes progressively out of sync as it plays. Within the first few minutes it's maybe a frame or 2 off. By the end of the film it is about 18 seconds off (audio is playing ahead of the video).
Is this a result of Encore 2.0 conforming the audio file? If so, how am I (or anyone) supposed to attain sync between video and audio in Encore 2.0?
I have Encore 1.5 and 2.0 both installed on the same machine. As a test, I opened the project in 1.5 and played it, everything was fine. I closed Encore 1.5 and opened the project in Encore 2.0, and the audio is out of sync.
Any comments, ideas or suggestions?
Mike

Joe,
I tried creating a project with the original WAV file and it's corresponding video and found that the audio and video were still out of sync. I did a little more testing and discovered that the audio is actually being played correctly, it's the video that is not being played correctly. Here's what I did:
I opened the WAV file version of the audio file in Premiere Pro and noted where a hammer hit in the video occurs (01;40;30;28). I then opened Encore 2.0 and imported the video and AC3 version of the WAV file, placed them in a timeline and the audio's hammer hit is right where it's supposed to be (01;40;30;28), but the video's hammer hit occurs at 01;40;43;18.
Next I went into Encore 1.5 and brought in the AC3 audio and video files and placed them on a timeline. I went to 01;40;30;28 in the timeline and the audio and video were both at the frame they should be at that timecode.
Seeing how the video appears to be playing incorrectly, here's some info on my video files:
I have 4 versions of the same film in varying encode rates with the same start and end timecodes. All four files were encoded on a Sonic DVD Creator authoring station using hardware to encode. The files are encoded at the following rates: 2.9 constant bit rate, 3.1 constant bit rate, 3.4 variable bit rate and 4.0 variable bit rate. They are each NTSC with drop frame timecode. All four files play correctly in Encore 1.5 but incorrectly in Encore 2.0.
This almost seems like a drop frame/non-drop frame issue. Do you have any ideas?
Mike

Subtitles go out of sync

I have loads of series bought from iTunes, when i play a episode the subtitles mainly is fine but sometimes they go out of sync.
When it happend just now the subtitles is almost 9 sec to late.
I can watch a part of episode, come back a hour or two and the subtitles is out of wack.
Are there is a way to get them to sync again?

Btw its lastest iPad Mini with 8.2 update.
Buts happends on iPad Air latest version.

Subtitles move out of sync

Hi. I´m using final cut pro 7 and after making some simple editing corrections in my sequence, other subtitles further down the line become out of sync upon playback. They are in sync in the timeline, but when I play it back the subtitles start to appear before they are positioned in the actual timeline. This only happens after I make a change somewhere else in the timeline. Any clues as to why this is happening and how I can correct it? thank you very much

and are you editing with sources that are in fcp friendly formats into a sequence in an fcp friendly format? Are all sources and the sequence the same frame rate? If not, that could be the problem.

Converted (.SRT - Encore Subtitle text script) never Sync.

Hi all,
I've searched for two days on the web but still no answer.
I'm making a BluRay Disc of a collection of TV Show episodes. I add these episodes as an .m4v file into Encore, which works great. These videos will be transcoded the the appropriat format at the end.
The only problem I encounter is the subtitles: I have an .srt file which runs perfectly sync with the .m4v video file (when I just play it in i.e. VLC, so no Adobe Encore is used)
But when I open the .srt file in a Subtile Editor (Subtitle Workshop, Subtitle Edit, Jubler (MAC) ) and hit ' Save As' Adobe Encore Text Script and import it in Adobe Encore, it starts of as a good sync in the first few seconds of the TV Show episode, but is way out of sync at the end of the episodes... (Sounds like me as an FPS problem?)
I've tried everything, from all different types of FPS output of the subtitle file, to all different project FPS settings.
My main project is 23,976FPS BluRay NTSC, my VIDEOFILE.m4v is 23,976FPS and my subtitles are 23,976FPS.
I really hope someone can help me out here.
Thanks in advance.
Sincerely,
Christiaan.

Allright, maybe this way is not the fastest way to calculatie it, but it works every time for me:
First of all the crucial properties are that all my videofiles.m4v are 23,976 FPS and I've set my Encore BluRay project to BluRay NTSC 23,976 FPS.
I don't know if this works when different framerates are used...
Anyhow:
I'll go through these steps with an example I used, which I'm sure of it works.
NOTE: WE DON'T DO ANYTHING WITH THE SUBTITLE.srt FILE TILL STEP 7
1)
When you import the videofile.m4v into Adobe Encore, and look at the properties, you'll see it's FPS, but also the time in frames not milliseconds. Write down what time is displayed (in example: 00:53:18:19 which is hh:mm:ss:ff frames)
2)
When you look up the duration of the videofile.m4v outside Adobe Encore it'll display in milliseconds
(I used MediaInfo on OS X, but VLC will also display time. In my case it displayed the videofile.m4v as 53min22sec, and yes this is the same videofile.m4v as the 00:53:18:19 displayed in STEP 1 )
This 53min22sec = 00:53:22:000 (hh:mm:ss:mmm milliseconds)
What we want is the difference between the videofile.m4v in Encore, and outside Encore. This difference can be converted in percentages, which can be applied in Subtitle Edit to adjust the subtitles.
3) "Calculating the displayed frames displayed in Encore to milliseconds"
So, in my case, I'm dealing with 23,976 FPS (note: FPS = Frames Per Second)
Thus;
1 second = 23,976 FPS
1000 milliseconds = 23,976
In this example 00:53:18:19. We know 1000 milliseconds = 23,976 FPS, so we also know how many milliseconds 19 FPS is:
(19*1000ms)/(23,976) = 792,.....ms.
4) "Rewrite the Encore time in seconds"
We now know that 00:53:18:19 (in frames) = 00:53:18:792 (in milliseconds)
5) "Calculate difference in seconds between time shown in Encore (00:53:18:792) and time shown outside Encore (00:53:22:000)"
Difference in seconds = 00:53:22:000 - 00:53:18:792 = 3,208 seconds
Now we have to calculate what the percentage those 3,208 seconds is in respect the the whole videofile.m4v inside Encore.
6) "Calculate percentage"
We know the total time of the videofile.m4v in Encore is 00:53:18:792 (We just calculated that). That total duration is 100%, but being able to calculate with that value, we have to convert those hours:minutes:seconds:milliseconds into just seconds.
Easy: (53min*60seconds) + 18seconds + 0,792seconds = 3198,792 seconds
3198,792 = 100%, so we also know how many % 3,208 seconds is.
(3,208*100%) / 3198,792 = 0,100273472%
We know have calculated the difference between the videofile.m4v inside Encore, and outside Encore.
The subtitle.srt is synchronized to the videofile.m4v outside Encore, and not inside Encore (duh, that's the whole problem)
But when we open Subtitle Edit, open the subtitle.srt and choose for the option to resync with percentage, you'll see it's normalle set to 100%. This value has to be adjusted with our corrected % we've calculated in STEP 6.
So, 100%-0,100273472% = 99,89971214%. Makes sure that it's set to apply on all subtitle lines, and hit ENTER.
7)
Make sure the subtitle is set to 'Unicode' (can be done in Subtitle Edit, just in the main screen).
Then, hit "Save As" and save the subtitle not as .srt but as Adobe Encore NTSC.
You can now import this subtitle_Adobe.Encore.NTSC.txt in Adobe Encore, and it will run Perfectly sync.
Good luck!
P.S.
Sorry if I described it a little bit long, but this will make sure you understand it correctly. I hope.
Let me know if you have any questions.
- Chris.

Video's audio out of Sync once imported to Encore CS6

Hello Everyone,
I'm having some issues with Encore CS6 on my iMac running OS X 10.9.5.
I'm trying to burn some video that i've captured off of VHS using Elgato Video Capture. It outouts the files as .mp4
The videos play fine outside, but as soon as I import them into Encore the audio becomes out of sync. I've burned many VHS to DVD's and for some reason the problem seems to be recent. There out of sync in the timeline, preview, and once burned.
I even tried using Adobe media encoder to convert the .mp4 to MPEG-2 outside of Encore and the audio was still out of sync. I even tried cutting a bit of the audio off at the front because it seem to be just a little slower, and it worked for the first 5 minutes then it became un-synced again.
Does anyone have any idea's as to whats going on? Or has experienced this problem?
Thanks,
Angela

Hi Stan,
Unfortunately it wouldn't let me selected the tree view. I did find a text view that has way more information. As for the length of the Audio and Video lengths there both 1h 23mn.
And below is for the MPEG-2
Thanks for all your help!
Angela

Adobe Encore Blu-Ray audio out of sync

Hey,
So I'm trying to make a compiliation Blu-ray disc that has 3 seperate movies on it. Each method I've tried as resulted in the audio being out of sync with the video.
I used dvd shrink to rip a dvd to include just the movie by itself. I played that. No out of sync audio issues.
I then used pgcdemux to demux the dvd files into seperate .m2v and .wav streams. I played those, and again no audio sync issues.
I tried importing the seperate .m2v and .wav streams directly into Encore and it seemed to work until I created a timeline and when previewing the disc, the audio was out of sync. So I went ahead and burned a copy to my blu-ray disc and sure enough the audio sync issues were on there too.
Then I went through adobe media encoder and tried to re-encode the .m2v file thinking it just wasn't done correctly the first time. Still the audio is out of sync after importing to Encore.
I even demuxed the streams, then remuxed them together into an mpg file. I played that without Encore and no audio issues. But as soon as I import it and attach it to a timeline, and then preview it, audio is out of sync.
So I am completely lost here. I don't quite know what else to do to get rid of the delay in audio.
Suggestions? Fixes?

Well it certainly has been a while!
So I finally got this to work. It would seem that I spent so much time trying to rip and convert the dvd to their elementary source files: .m2v and .wav and since I was working with dvds, the files were quite large.
I actually loaded up a program called DVDFab and ripped each dvd into m2ts fomat. Those files were, still, quite a few gigabytes a piece, as they are essentially rips of the dvds in a special blu-ray container format.
They loaded directly into Encore and I didnt even have to use Adobe Media Encoder before loading them. And this time when I actually built my blu-ray, I received no errors. So everything output fine.
thanks for the help!

Audio goes out of sync when Blu-ray folder is exported from Encore CS6

I compile a project in Encore using H.264 and .wav files. The audio plays fine directly from the timeline. It also plays fine when I preview it from Encore. When I finally export it as a set of Blu-ray folders, the audio exports out of sync with the video. It is approximately 6-7 seconds ahead of the video. What am I doing incorrectly? When I mux the files into an .MKV, the video is in sync with the audio so I know the files themselves do not have different start times.
I am running with an HP Z820 with Windows 7, 64-bit OS and 16GB RAM.

For anyone who's interested, I found a solution to this problem. Once imported into Encore, the leader in on the video and audio files cannot be trimmed at all. (I had been trimming the beginning of the video and matching audio file to eliminate the 8 seconds of dead space at the start of the clips.) Although the trim took effect immediately in the Encore timeline and I could also watch it in preview in sync, exporting was another story. The audio track seems to retain the trim when exporting but the video track does not, hence the 6-7 second delay between audio and video.
I reimported the files to my project and left in the 8 seconds of dead space at the start and voila! The video and audio match up when exported.
Ideally the trim tool would just work as its supposed to through export and all, but at least I found a solution I can work with.
(As a note, the trim works just fine in export on Encore CS5. I only had this problem with Encore CS6.)

NTSC 29,97 NDF Timeline - Audio out of sync !!! need urgent help

hi everybody,
currently we edit a project in NTSC 29,97 NDF. We got an EDL from the audio edit studio and a final audio master as AIFF, all in 29,97 NDF. In the next step I captured the EDL (video files), worked very good, and finally I took the audio master file and pasted it into my sequence. My entire project takes 45 minutes, but my audio master file is 3 seconds longer - this is crazy; when I look to the waveform in the sequence, its sync, but when I play the sequence, I do not hear the shown waveform. In the beginning its sync, then ists running out of sync, and until the end its 3 seconds out of sync. Is this a bug of FCP? anybody knows?
When I open both files (audio and video) in ProTools or Soundtrack Pro, and play them, they are totally in sync, therefore, I think, the bug is in FCP. I read in the forum that I should make the audio 0.1 % quicker, than it should work, this is the factor between DF and NDF, but I think its just a work around.
please help,
thx in advance
Michael

Michael,
A trick I used back in the good old days of film to solve this problem (frequently referred to as "drifting") is to make two "beeps" on your timeline. They are one frame each, and are placed ten seconds before your program begins, and ten seconds after it ends. Obviously, have a visual to sync the beeps to for that one frame on the head and the tail.
Now, drag your aiff file, with the new beeps onto the timeline.
Sync the 1st file's 1st beep up to the 1st beep.
Sync the 2nd file's 2nd beep up to the 2nd beep.
Now, create a third aiff and drag it directly in the middle of the other two on the timeline.
So, now you will have three separate aiffs.
Now it's time to go in and do some surgery. Choose moments in the program where there is no dialog or music (idealy ambient sound only) and chop up your three aiff's.
Use the 1st aiff for the first 1/3 of the program,
the middle aiff for the 2/3 of the program... and so on.
You can now export a new aiff that will marry these three separated ones together.
This has worked for me in the past.
Also, it sounds like you could be dealing with a 24Pa audio lag issue. If the DVX 100 was used on your shoot, I recommend using the final cut plug in for adjusting 24Pa audio.

Out of sync audio for Blu-Ray

Okay first
Win 7 i7, 12 gigs of Ram, the right video cards....
I have 2 sequences the first is an awards show 2:24 mins all edited with lower thirds and credits. Native 1920 x 1080 29.97 .MOV. This I output from Premiere using H264 BluRay and down scaled to 720. It work fine in ENCORE CS6.
The 2nd sequence is red carpet and green room interviews 1920x1080 29.97 .MOV files all edited with titles and lower thirds. When I output this the same as the 1st sequence, H264 BluRay and down scaled to 720 and then import the files as a time line into ENCORE CS6 the audio is out of sync. In fact it is about 1 sec faster than the video it starts off in sync and drifts.
If I output this sequence at 1920x 1080 no down scaling to 720 then it is in sync but the whole project is then too large to fit on a single layer Blu-ray disc this is why I have down scaled 720.
I have re-output it 6 different ways and the only way I get sync is at 1080. It makes no sense to me because the 1st sequence down scaled with no sync problems at all.
I even dropped the edited sequence into a new 720 sequence and scaled to frame size then output that and still the audio is out of sync.
Let me say so there is no misunderstanding the audio is in sync on the premiere time line the problem only occurs when output to ether H264 Blu-ray or MPEG2 Blu-ray if I down scale to 720. If output to 1080 no sync problems.
I don't know what to try now but go to a dual layer disc and I really hate to do that and waste 20 gigs of space.
Any ideas?
Thanks
Dennis

If I output this sequence at 1920x 1080 no down scaling to 720 then it is in sync but the whole project is then too large to fit on a single layer Blu-ray disc this is why I have down scaled 720.
The only two factors which affect file size are bitrate and duration, specs like resolution and frame rate have no bearing.
Try using 1080 with a lower bitrate.

10.6.8: audio goes out of sync in Netflix streaming and *.avi files

Hello,
This began happening a couple of weeks ago and it's maddening! There haven't been any software changes or anything recently.
At first I thought it was just a Netflix problem, or perhaps an internet connection problem. Audio will at some point during play, 'skip', and play the same audio over again (i.e., "Hello, Ja-Hello, Jack!"), and from that point on, the audio is lagged behind the video just a bit.
Then I began watching some *.avi files on my HDD today, and the same thing is happening with them, too! If I reload the browser or close and reopen the *.avi file, the audio will start out in sync again, but at some random point during playback, it will happen again.
Hope someone knows what's going on! Thanks!
Mid-2010 Macbook Pro 10.6.8

For anyone who's interested, I found a solution to this problem. Once imported into Encore, the leader in on the video and audio files cannot be trimmed at all. (I had been trimming the beginning of the video and matching audio file to eliminate the 8 seconds of dead space at the start of the clips.) Although the trim took effect immediately in the Encore timeline and I could also watch it in preview in sync, exporting was another story. The audio track seems to retain the trim when exporting but the video track does not, hence the 6-7 second delay between audio and video.
I reimported the files to my project and left in the 8 seconds of dead space at the start and voila! The video and audio match up when exported.
Ideally the trim tool would just work as its supposed to through export and all, but at least I found a solution I can work with.
(As a note, the trim works just fine in export on Encore CS5. I only had this problem with Encore CS6.)

Final outputed file is out of sync w/ audio

the audio is in sync with the video on the timeline play thru....so then I output to H.2641080p 24 ...AAC audio out...but then the finished .mp4 is out of sync by a mili second or so...what can I do? thx.

Is the Audio source muxed MPEG?
I have encountered similar, and what makes it insidious is that when the Timeline is played, things seem to be in good sync. Export introduces some OOS.
When I first encountered this, I tried timing the OOS in the Export, and then altering the sync in the Timeline. However, no matter how much I "adjusted" it, there always seemed to be OOS upon Export.
The best that I ever found was to rip the Audio, and then do a Save_As to PCM/WAV, replacing the muxed Audio stream. In all but two instances (never did get those into perfect sync), that worked OK, though did require the additional steps.
Good luck,
Hunt
PS - while it is only a theory, since there is a different block size with MPEG Audio vs MPEG Video, I suspect that might account for some of the issues. However, that does NOT explain why the Timeline seems good, but Export is not, other than a compounding of the block size differential. Also, with a muxed file, I would think that the differences in Encoding would NOT exist, as they would with separate Audio and Video streams. I have never heard a good theory on WHY PrPro has issues with muxed MPEG. Maybe Colin can come up with one? BTW - Encore has issues too.

Why is my audio is out of sync with my video on hd capture from sony camera

My System
Win 7 64 Bit
Asus P5Q-E Motherboard
4 GIGS DDR Patriot Ram
Pentium quad 2.8
Ati Video Card
Onboard Audio
CS3 Premiere And Encore
I have a Sony HVR Z series HD camera from sony. I will capture a tape and it will be out of sync. I will then recapture and it may be in sync or not, this is really frustrating especially for music videos and weddings, actually a nightmare. I'm not quite sure as to the reason as it happens in Adobe Premiere cs3 and cs4. I have updated everything. Do you thing I need a 10000 RPM os system drive. Any help would be appreciated.
Joan

I have 2 Sony HDR FX1 and 1 Sony HVR Z1U and it works great in both CS3 & CS4 so something is wrong with your setup or camera.
I only have a 7200 SATA drive for capture.
I dont know if a bad cable would cause this.
Harm has a couple other ways to capture that he says it keeps the audio in sync better but I have yet tried it but im sure from what I have read here that it works good.
Here is a link to his Tools Article.
http://forums.adobe.com/thread/504907
Here are those 2 capture ways:
Capture
Scenalyzer: http://www.scenalyzer.com/main.html for capturing SD material
HDVSplit: http://strony.aster.pl/paviko/hdvsplit.htm for capturing HDV material
Hope this helps: Glenn
EDIT:
I have an 5 year old system.
On Bills PPBM4 test you can see that I scored second to LAST on speed so even my system can capture fine.
http://ppbm4.com/Benchmark.html
Take the test and see how your system is running. It doesnt take to long.
Glenn

When exporting separate audio and video streams, the audio drifts out of sync

So this is my first slightly larger project in Final Cut Pro X.
When I export my finished project (around 12 minutes long) straight to quicktime, it plays back perfectly.
When I export using compressor, the resulting audio and video streams are two different lengths. The audio comes out a full second longer. If you try to lay them down in a program like Adobe Encore, the audio starts out perfectly in sync. Two minutes in you notice the video is slightly out of sync with the audio. By the end of the video it's comically bad, over a second out of sync.
What's even more vexing is if I try to take the quicktime file that IS in sync upon playback, and try to convert it burn that to a dvd or blu-ray using toast, the problem re-emerges.
I triec searching around, but most of the suggestions that came up were vauge, like, "Upgrade to a real program like Final Cut." (This was in reply to people who were using free software programs.)
I did see one idea surface where 44 and 48 kHz sampling rates don't play well together. So I combed through my project and found all the 44.1 songs that were used, and swapped them out with upsampled versions. Nothing changed. It didn't sound like it would fix it, as people usually said it was a specific amount of frames off, not something drifting out of sync.
So the question is, does anyone have any suggestions on what could be causing this? Thanks! :-)

Project settings can be accessed and changed by selecting the project and pressing command-J. Then, in the inspector, click on the little gear in the lower-right hand corner to access the settings.
Why are you trying to output video/audio separately? If the content plays in-sync when exporting a quicktime movie (using current project settings), you could try separating the video/audio using MPEG Streamclip as a second step instead of using compressor. For audio, don't change the sample rate from the project settings, and use uncompressed audio (AIFF) as the output format.

Exporting Media .AVI audio out of sync

I've got an older AMD 64x2 4200 CPU with 4GB of memory. I upgraded to CS4 and uninstalled the previous version. Everything seemed to be working fine but I started to run into a problem where I wasn't getting any audio in my DVDs. I traced this back to the media export. Which turned out to be a lack of HD space on my system drive. I cleaned up a few files but that only made matters worst, it wouldn't render at all. So I uninstalled everything then resinstalled. Now it is rendering, but the audio starts to drift out of sync. After 40mins it is defineately out of sync by at least 1 second. Any ideas on whats going on? I've tried using AVI output, now I'm trying WMV which takes longer.

Brian,
I'm not on CS4, so my encoding won't help. However, several have reported that AME is slow to start. Do not recall if any came up with fixes, or tweaks, but there are several threads on it's speed and on how long it takes to launch and begin. Might be some good info in those threads.
There have also been some issues reported with the DL (Adobe Dynamic Link) in both CS3 and the more robust version in CS4.
When these have occurred, most had great success by doing it the "old fashioned way," Exporting elemental streams for Video-only, and Audio-only, then Importing the Video-only file as a Timeline and the Audio-only file as an Asset. Drag the Audio-only file to the appropriate Timeline and it snaps into place. Might be worth the effort. Remember - multiplexing is turned OFF. Yes, DL should do this for you, without Rendering and Export, but if it does not function, you can still get the Project out of the door. Might want to also look in the Encore forum, as there has been much discussion on CS4's DL'ing. You may have to poke around a bit, as it is divided into several sub-fora. Also, some people post anywhere, regardless of what the question is. Sometimes, the sub-fora are great, but other times they are a PITA. It all depends on the posters.
Good luck with the computer problems,
Hunt

Subtitles go out of sync in Encore! Urgent!

Similar Messages

Maybe you are looking for