Superdrive Update 2.1 killed my superdrive, Apple refuses to fix it

Those of you familiar with the issue probably know that there used to be a superdrive firmware update for MacBook Pros. My computer recieved this firmware upgrade 1 month after my warranty expired. At the time, I was in China for school. I recently came back to California and took my MBP to the local apple store. The "geniuses" told me they were unaware of the problem and since my laptop is out of warranty, it is my responsibility to pay for the repair - $310. Spoke to the manager, who explained that he has been working there for a LONG time and has never heard of anyone with this problem. Called Apple Care, told me they can't help me. Got transfered to customer relations, told me very politely that there is no way the firmware update could have killed the superdrive. That it must have been something else that caused the superdrive to stop working. When I mentioned the users on the forum, they said that forum posters sometimes don't know what they are talking about.
Very disappointed with Apple's attitude when an issue like this arises. Let me know if anyone has any suggestions. My main concern is not being able to re-install OS X or Windows XP through bootcamp since I do not have an external DVD-drive.

Hi, tbk568. Firstly, you've posted in a forum devoted to the "unibody" MBP that was released in October 2008, and that isn't the model you have. Secondly, there is no trace on Apple's Downloads site of any such thing as SuperDrive Firmware Update 2.1. There's a 2.0, but that isn't applicable to any MBP. You seem firmly convinced that everyone knows the apparently nonexistent firmware update "kills" MBP SuperDrives, and anyone who doesn't admit it is less than responsible. But we don't have any idea why you believe that, and you haven't mentioned any supporting evidence or provided links to anything that might shed any additional light on your complaint. So we're pretty much at a loss.
I suggest reposting your question in whichever forum on the page linked below contains previous posts that seem related to your problem:
http://discussions.apple.com/category.jspa?categoryID=250
I suspect the chances that you'll convince Apple to replace your drive for free are negligible under the circumstances. If you can't make any further progress with Apple or are disinclined to try, then I recommend that you buy an external SuperDrive or replace your internal one yourself. Either option will cost less than a third of what you were quoted for the replacement by Apple, and will enable you to move on.

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