SuperDrive woes...

Hey All,
I was wondering if any of you had seen this...ANY DVD burned on my Mini, when placed in the Lombard Powerbook, doesn't work. These aren't movies, mind you, but backup application libraries. If I try to copy anything to my Lombard's desktop, it gets between 1 and 6 megs through and kicks out an Error -36, which indicates bad media or filesystem issues. However, if I take a DVD that I burned on a G5 tower and put it in the Lombard, I can copy from it all day long!
Anyone have a possible explanation other than the Mini's SuperDrive is a piece of junk?

It's possible that your Superdrive is faulty, but while you report what happens when you take a DVD burned on the mini and use it on your laptop, you don't say what happens if you put that same DVD in the G5 that you mention. Does it work correctly there? If it does, then clearly the Superdrive in the mini is not at fault and the drive in your laptop is either not DVD-capable or faulty itself. If the DVD you burned on the mini fails in the G5, then the mini's Superdrive is likely faulty, and you should call Apple to arrange for service.

Similar Messages

  • G4 superdrive woes -desperate for help!

    Hi all
    I have a 2001 G4 Powermac 733mhz- memory 512mb- bus speed 133 mhz 60gb with a Superdrive cd/dvd burner model no CK116H97KKY
    Basically, I was clearing it out as I'm about to sell it to a friend at work.
    I put in a dvd-r and was going to burn off the last bits I needed before I wiped the disk, it came up that there wasn't enough memory on the start up to do this and auto ejected it. I then deleted some stuff off the desktop hoping it would then have enough free space and then I went to open the superdrive....nothing! Keyboard key doesn't work, button on front of drive doesn't work!
    After a few restarts, holding down the eject button and then the mouse button...nothing
    I used a paperclip to open it, hoping it would kickstart it....nothing
    I've just tried to open the firmware (wasn't sure what I was doing) put in "eject cd" and it said it can't because it can't open the eject device
    I'm really stuck and really peeved as I'm about to sell it on!
    If you can help me I'm grateful for any advice, I'm not very technical so please use dummie language for anything complicated!!

    These particular patches were for the original Apple-installed 2x drives. Seemed when greater than 2x media was placed in the drives, the laser attempted to burn at the disc's rated speed and the laser would be over heated and burn out. I believe the patch limited the drives' burn speeds. You would probably not see much improvement in a 20x drive versus your current ones. My 16x DVD drive typically burns at 12x (or slower when I want a high reliability burn).
    I can't remember what 10.4.11 said about my 110D. I know that with 10.4.6 third party drives were supported by the OS and iApps without Patchburn.
    Regards,

  • SuperDrive woes - simple $40 fix.

    Well along with many people on this board, I got the same SuperDrive problems in my iMac G4, and it couldn't of come in a wronger time - the day before I was going to sell it. I tried EVERYTHING suggested on this board and nothing worked (upgrading firmware, resetting PRAM, reformatting HD, etc.). nada
    I was extremely frustrated, so it came down to replacing it. I did some researching and found this drive: the NEC 3550, for $37! (16x dual layer dvd burner). Here: http://www.newegg.com/Product/Product.asp?Item=N82E16827152058 . No tax, and $2 shipping.
    Now here comes to the point where you can spend $40 or spend more, you need to install this thing for your self. I would have to say for a person who has only self-installed new RAM in a computer, installing the drive was realtively easy. Of course, I had to use the service manual (don't attempt this without it), I don't have a link for it, but look around. Once you get the actual computer open, you unplug two plugs, thn you just remove a thin metal shield, then remove the hard drive/ cd drive carrier. Once you've done that you just unscrew the cd drive carrier and unplug it and its out. Put your new one in and seal it back up.
    Important notice if you are going to do this: when you get the drive, remove the front plastic part (the part with the eject button), just pull it off. Second, you need to set the drive to SLAVE mode, otherwise the iMac will see the CD drive as the hard drive. This is accomplished by going to the 6 pinned box, pulling out the pin, and instead of having it on the right, put it in the middle. Once this is done, you have you're drive back working great.
    Hope this helps.

    Hi,
    Not forgetting to add some thermal paste though!
    iMac take apart guide
    Cheers
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  • All my DVD burner woes are gone!

    I wanted to pass along my good news - I have surmounted my SuperDrive woes, and I am a happy camper.
    To make a long story short, my G5 2x2GhZ of mid-2003 vintage developed a distaste for burning DVD's via the SuperDrive. I replaced it with a new Pioneer "DVR-112D-BK" and it rocks!
    I read several posts regarding the fine folks at Other World Computing (macsales.com). This not a paid endorsement, but wow! For around $40, I got the new drive that burned 10 DVD-R's back to back at 18X right outta the gate! I am simply purring. This is on the heels of fussin' & cussin' at my old SuperDrive.
    My advice - don't mess with an old drive! Replace it!
    Just for a little further bragging on my new drive - I just burned to a Fuji DVD-R at 16X. Even in its healthy days, the SuperDrive would not burn to that media!

    Hi! OWC is a great place to buy Mac stuff as you have discovered and they are always helpful and good prices too! That's why many of us recommend them. Tom

  • Help.. Superdrives open and will shut then reopen

    I have a Mac Pro 2.8 8-Core, and I just added a second drive to the machine. It boots fine and the trays are shut. When I push the eject button on the keyboard both trays open, then I push the eject button again and they both go in, hang for a second then both come out again. I cannot get them to stay shut in the machine. I got the second drive from the apple store, so it's an apple product... What do I need to do?
    Thanks !

    Hi Scubaking,
    the'jumpers' are located on the back of the SuperDrive right alongside the other connectors (power and data).
    The jumper itself is a little piece of plastic with a wire inside of it, which connects two of the avaiable pins.
    A diagram which pins to connect or to leave open in order to get 'Cable select' is printed on the case of the SuperDrive itself.
    Stefan

  • Snowleopard broke my intern Superdrive on MacBook Pro (Original)

    Hello,
    As by Thomas A Reed sugested (in my first thread, maybe someone can delete the one), i start a new thread, to keep it oversight and clear. Right now, i'm convinced, my case belongs to the 10.6 thread. The main threads about this problems seems to be in the Hardware MacBook Section:
    http://discussions.apple.com/thread.jspa?threadID=1918925&start=405&tstart=0
    But, because they are mixed up with other superdrive problems there. The problem itself seems to need more diversification as you'll see here.
    INVENTORY:
    • WHATS THE PROBLEM
    • CONFIGURATION
    • WHAT I'VE CHECKED
    • WHY AM I SURE THE PROBLEM IS CAUSED BY SNOWLEOPARD?
    • WHAT I WOULD LIKE TO KNOW (What to do, how to react)
    WHATS THE PROBLEM:
    Last sunday (the 10/4/2009), i installed 10.6 (and right after that the imediately followed software actualisation to 10.6.1). It's the first new system i installed after 10.4.11. (i was and am still happy with 10.4.11, because it is stable). Apple does not say, SL would not work to use it on a system, where another system (like my 10.4.11) is installed. Instead, they say in their manual: "If you'll install it over (what i didn't) an 10.4.10 to 10.5.x, you'll have to read the Firmwareupdate Article" that i read. It was belonging ONLY to MacBook Air's !! and thats why this specific Firmware-Update did not wanted to proceed!!. last week i've found an Apple Store in my country, where i thought i may buy and try the SL. U never know, when u'll need it one day, so i wanted to become some experience with it. So I choosed the third partition, because it was free.
    Right after the installation and the software-actualisation, my superdrive began to eject all DVD's and CD's (comercials, as own burned ones) right after inserting and clicking twice. In other words, it does not accept any optical media anymore. I never had any problem with this superdrive under 10.4. But after the SL-Installation, also 10.4.11 does "NOT ACCEPT" any CD's and DVD's anymore!
    CONFIGURATION:
    It's a Mac Book Pro 17" Intel (Original), 2.16 Ghz Dual Core Duo, 2 GB 667 MHz DDR2 SDRAM, 10.4.11 on the first partition & 10.6.1 on a third partition, Localisation: Swiss/German.
    I did My intern SAMSUNG HD format as a GUID (as the OS X Installer said it has to be, if I would like to use OS X on a INTEL-Mac) and the partitions were HFS+ journaled.
    1. Partition (OS X.4.11): 49,68 GB / 11.11 GB FREE
    2. Partiton (Data): 149.68 GB / 7.69 GB FREE
    3. Partition (OS X.6.1): 32.97 GB / 27.46 GB FREE
    The third partition was free. I used it as a spare place, for temporarly backups or cases, i need more space. Thats why i choosed it to try out 10.6.
    In the System Profiler the drive is still availabe. So it's present. It says under: "Hardware/Medium brennen":
    MATSHITA DVD-R UJ-846:
    Firmware-Version: FQ3T
    Verbindungstyp: ATAPI
    Brennen möglich: Ja (Laufwerk von Apple geliefert)
    Cache: 2048 KB
    DVD lesen: Ja
    Beschreibbare CD: -R, -RW
    Beschreibbare DVD: -R, -RW, +R, +R DL, +RW
    Schreibstrategien: CD-TAO, CD-SAO, DVD-DAO
    Medien: Um die verfügbaren Brenngeschwindigkeiten anzuzeigen, legen Sie ein Medium ein und wählen dann „Darstellung“ > „Aktualisieren“.
    and under ATA:
    ATA-Bus:
    MATSHITADVD-R UJ-846:
    Modell: MATSHITADVD-R UJ-846
    Version: FQ3T
    Seriennummer:
    Absteckbares Laufwerk: Nein
    Protokoll: ATAPI
    Einheiten-Nummer: 0
    Socket-Typ: Intern
    Low-Power-Polling: Ja
    Ausschalten: Ja
    WHAT I'VE CHECKED:
    • i repaired the rights both on 10.4.11 and 10.6.1
    • i started fsck (both, in 10.4.11 and 10.6.1)
    • i resetted the PR-RAM
    • i resetted the OF
    • i resetted the System-Management (5-button, as apple suggested)
    • i checked the RAM. Result: "BANK 0/DIMM0 1 GB DDR2 SDRAM 667 MHz OK
    BANK 1/DIMM1 1 GB DDR2 SDRAM 667 MHz OK"
    • i created new users (in both, 10.4.11 and 10.6.1), it still did not work.
    • i checked for a hanging Firmwareupdate in the Account/Startup on both systems. (there was nothing)
    • i tried an old CD-Cleaning set, but it did not help too.
    • i do wether use Bootcamp, nor VM-Ware (as some minors with that problem did)
    • i searched for other related Firmwareupdates, but they all only would work on a 10.5.x!
    WHY AM I SURE THE PROBLEM IS CAUSED BY SNOWLEOPARD?
    • First you can say its a bad coincidence. But I've seen a lot of coincidences in between. More likely i would have won a Jackpot in Lotto, than that something like that would not happen exactly right after (seconds/minutes) a major Software Update that includes a hidden Firmware-Update or new Hardware-Limits-Specifications for a specific hardware! (as we had it in the past several times). Do U agree?
    • This drive worked allways well and was heavely used (reading, burning, watching DVD's, listening to Audio-CD's, everything). There was absolutely no other harm to this Drive and i handled it carefully and it's the same old as the MacBook Pro Intel itself (in other words: new enough, but old enough, that the guarantee ran out). Last I could install SL from the Retail-DVD from the new Apple Shop.
    • The drive is still listed in System Profiler, it tries to read, but does not seem to "know" the inserted discs anymore (makes twice a try to read)
    • There are hints (from Apple itself on their support-webpages), that 10.6 tried to update a superdrive firmware what caused some problems for others. In my case the FW-Update seems to have proceed successfully, but now the drive don't recognices any CD's and DVD's.
    • last but not least under Google you'll find a lot of articles related to that (or a similar problem) right now. Type in "Superdrive Snow Leopard Problem" and you'll see what I mean. And I've found out, that apple is investigating the SUPERDRIVE-Problem with the Snow Leopard at least since the 14.September 2009 now, after the 10.6 came out.
    WHAT I WOULD LIKE TO KNOW (What to do, how to react):
    1. Waiting for a new FU-Update that corrects the error with the Superdrive?
    2. bring my MacBook Pro to a certified Repair place and demand for a new Superdrive for free?
    3. bring my MacBook Pro to the AppleStore where I bought 10.6 on sunday and demand a new Superdrive for free (but it's a long way to there)?
    4. send my MacBook Pro to Apple Ireland or somewhere in Europe is no option, i need it exactly heavily this week
    5. try to install an older Superdrive (from an old, damaged PowerBook G4) on my own?
    Until then i "temporarly solved" the problem by buying an extern USB-DVD/CD burner. But I don't want to carry that thing everywhere with my Laptop.
    Cheers,
    Tazmandevil

    I do repairs on a weekly basis, but I do not do warranty work for Apple. I do have an opinion about your drive failure.
    As far as I can tell, all of your logic is self-serving and wrong. If a drive quits working after you install Snow Leopard, and won't work with Tiger or Leopard, the drive has failed. Snow Leopard does not change the firmware on the drive, or motherboards. The fact that the drive shows up under Profiler does not mean that the laser optics in the drive itself are still aligned properly or that the motor is spinning the disk at the right speeds. You can try to use a cleaning disk. I've had some luck on occasion.
    Booting from a known good disk will prove the issue. Booting happens before an OS has time to run software drivers, and the drive is under control of the motherboard's firmware.
    4 Options:
    1 - Warranty Replacement - you will need to ship or deliver the laptop for repairs.
    2 - Pay for Replacement
    3 - Replace the drive yourself, with the proper drive.
    4 - Use a cheap external drive until you can take the machine off-line long enough to get the repairs done.
    I've seen these drives fail by accidental abuse (machine was dropped and bent the aluminum frame around the slot and warped the drive), over-use (a client decided to make hundreds of copies of disks for friends at a school - too much heat), dirt build-up (cleaning disk can work here), and other unknown failures (some drives quit working and a replacement fixes the problem). Replacement drives are available for around $150 US, and there are YouTube videos that demonstrate how to change the drive.
    I had a MBP have an optical drive fail after upgrading from Tiger to Leopard. I used an external drive for a year or so. Fortunately, I purchased the 3 year warranty, and after I got a new iMac I was able to take the Laptop in for repairs by a certified Apple repair station (less than a week turnaround). The new drive boots a Tiger DVD, Leopard DVD, and of course, Snow Leopard.
    Hardware like this, that quits working with earlier versions of an OS that the machine is designed to run, are never fixed by a System Update because it's a physical problem with the drive.

  • Continual Mac woes (no question, just a rant)

    It's Tuesday, and I am having terrible problems with my Mac. But then, why should Tuesday be different from any other day of the week.
    Here is a typical day for me. The computer appears to be working OK. I need to watch a DVD for my work. I turn on DVD player, and put one in. The machine can't read the disc. It clicks and whirls, but the icon does not show up on the desktop. Meanwhile, so distressed is the machine that it freaks out. What was up until now was a fluidly operating machine suddenly reverts back to its old ways (i.e., its ways of two days ago). The hold ups and spinning pinwheels begin to eat of hours of my work day. (Remember the old days when computers made life easier?) The machine becomes sticky, gummy. Oh, I can move the curser and it seems to work for a second but then gets stuck in the dock, which explodes in icons and then freezes for five minutes. Yes. Five minutes.
    Would love to use Force Quit, but the cursor is spinning, and nothing is responding. Funny about that old Mac. You can't force quit Force Quit. I guess I need to leave it open all the time.
    Of course, FQ usually works on Safari. I have never just "quit" Safari. It always requires Force Quit, otherwise I can't turn off my computer. It stalls shut down.
    Now I have a DVD trapped in there and can't get it out. [But I just got an answer from another posting.]
    In the old macs, there used to be a pin hole you could stick a needle into ... can't find one on my flatpanel iMac.
    I bought my Apple flat panel iMac in August of 2002. Yes, I know that that is a long time to have a computer, but I am not rich nor attached to a corporation that can splurge on computers. The first weekend I had the machine, I had three kernal panics.
    Among the other problems I have documented are the following: the dock hiding itself unbidden and other features checking and unchecking themselves (Aug 2002); bus errors connected with OS 9 (Sept); some problems that inspired the tech person (Eric)) to talk me through deleting my user i.d., resulting in the loss of two months worth of e-mail (Thursday, 12 September); Preview problems (September); a bizarre box with an unmovable and undeletable red stop sign in it that no tech person or other Mac user I know had ever hear of (Monday 30 September); printing problems; computer won't shut down, numerous disconnection errors, which turned out to be caused by an OS X update (beginning December, 2002, or later); Kernel panics (Feb); computer won't shut down (March); Faxstexx problems, program won't allow me to set it up, finally just deleted the software (April); keys like "V" freeze and repeat endlessly (May 21); DVD Player freezes (May); Safari and Mail begin quitting unexpectedly (May); cursor begins to blink and fade out, plus odd sounds come out of the speakers, a constant error beeping (Sept 9); DVD Player problems (Oct 4).
    I called AppleCare while I had it about once a week (the total between August 2002 and the time it ran out was about 155 calls). Naturally, some of these calls are motivated by user error. On the other hand, many of the issues I have called about were unprecedented as far as the Tech person was concerned, such as the blinking mouse, the red stop sign, and the DVD Player woes.
    Things improved with Panther, but in Tiger many of the same old issues have returned.
    I have been having so many problems with my Mac that I once wrote a letter to the company asking when do I qualify for a new replacement machine. I never received an answer, but I felt better for about a day. Then I turned on my Mac again.

    The spinning ball of death as we used to call it is often caused by a lack of RAM, it is hard to be sure as I am not working on your machine, but sometimes things can be improved with additional RAM, it makes it seem like a whole new computer.
    A lot of your problems sound like stuff that can be fixed easily enough, and although frustrating things happen here and there with updates. It sounds like you are in fairly good spirits with it all, I would suggest just researching a bit more into maintenance you can do to help maintain the computer and educate yourself a bit more (sounds like you already have learned quite a bit along the way) and you will find a lot of these issues take you a few seconds to rid yourself of. I would start by making sure you are repairing permissions regularly and running the most up to date software. If a lot of problems persist, try creating a second user that is a "test" user to see if the problem is replicated on that user (don't delete your other one, but if you do find the problem not on the other user, you might have a corrupt user, however you don't have to lose all your emails there are plenty of ways to back it up and import it in, or even just bring the entire Mail folder from your library over to the new user). Another thing you can do if you find a lot of system problems is archive and install the OS, it takes a bit of time, but doing it overnight shouldn't be an issue, and you won't lose any of your stuff.

  • Is there any way to prevent the OS from querying the Superdrive when start

    Just a random question. Whenever my MacBook Pro starts up (either from sleep or a complete/fresh start, the OS queries the drive slot to see if there is a disc present. While this may be normal behavior, it seems to slow down the start up process. (I rarely ever have a disc in the drive). Just curious if this, in fact, normal, or if there's something awry.

    Is there any way to prevent the OS from querying the Superdrive when start
    No
    he OS queries the drive slot to see if there is a disc present.
    How can you tell? Based on the noise it makes?

  • Installing Windows 7 on iMac via external superdrive resultes in "No bootable device-insert boot disck an dpress any key".

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    Bob, thanks.  I misread the PDF (font on phones is difficult to see).  Got it fixed now.

  • How can I install windows 8 on a mac without superdrive?

    Hi there.
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    Thank you!

    You can only install Windows from an external disc drive or an USB drive in one of these computers:
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    - MacBook Air.
    - iMac (Late 2012).
    - Mac mini (Mid 2010 and newer).
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  • My Unused SuperDrive does not work? It keeps ejecting the DVDs.

    Hey everyone!
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    I have bought a MacBook Pro and I have owned it since Dec. 31, 2013, and I am so glad! This was a second hand computer bought from a friend.
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    Omi Jack,
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    Try the cleaning method first. You could also take the machine to your local Apple Store or an AASP an get a diagnosis and estimate for repair from them but I would look into replacing it yourself first.
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    Good luck,
    Clinton

  • Using 2 Identical SuperDrives with DVDSP in Mac Pro

    Hello-
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    Thanks for the response; I've been trying a few things today, and they seem to be working now. Both drives show up in DVDSP with identical names; when I select the upper name, the lower tray opens, and I can burn the disc. Selecting the lower name results in the upper tray opening, and again I can successfully burn.
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  • 10.9.2 install Bootcamp win7 64bit iMac mid 2010 no bootable device - external superdrive, USB Stick

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