Support message from satellite to SolMan throughout web service
Hi all,
Currently we have activated support messages between satellite systems and SM. This functionallity is working fine; users create messages with "help->create customer message". But now we want users to create messages trhoughout web service (bsp). We know that this funcionallity exists, but we don't know neither the way it can be activated nor the way we can access to this service.
Any idea?
Thanks in advance.
Bst Regds,
Jose Sorli
Hi Jose,
For the creation of messages via WEB you can use BSP dswp_create_msg:
In SICF activate this service
After call the following url:
http://server:XXXX/sap/bc/bsp/sap/dswp_create_msg?sap-client=YYY
server: full hostname server of solman system
XXXX: HTTP service that you can see in SMICM->Goto->Services
YYY: Service desk client
Look in SAP SMP for notes with string dswp_create_msg.
From note 699087 ( a little old but ok):
For the application to function, perform the following in the Solution
Manager system:
o Ensure that an HTTP or HTTPS service is running in the Internet
Communications Manager (transaction SMICM).
o Ensure that the services necessary for running BSP applications
are activated (transaction SICF). These services include:
- /default_host/sap/public/bc/ur
- /default_host/sap/public/bsp/sap/htmlb
- /default_host/sap/public/bsp/sap/public/bc
- /default_host/sap/bc/bsp/sap/dswp_create_msg
The URL necessary to call dswp_create_msg takes the following form:
o http://<host>:<port>/sap/bc/bsp/sap/dswp_create_msg?sap-client=
<client>
Where <host>, <port> and <client> are the host name, port and client
respectively of the SAP Web Application Server. For futher information
on the Internet Communications Manager, please see the SAP Web
Application Server online documentation.
Best regards,
Dolores
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