Support page
hello when i click to open the support page when its load its says page not found..... and i have tried with 3 different browsers can anyone help me whats going on or skype support just sucks
Post your full model and operating system.
On the support page go to drivers tab then down on left side select your operating system, that will show the ones you need for each driver section.
Some may have more than one, you will notice they have different dates. Some people like to have the old original drivers and others want to use the newest one available for various reasons.
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****
Similar Messages
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I Have a 2.2 GHz Intel Core i7 macbook pro, I recieved it with OSx 7.2 lion installed, I need to us AHT (apple hardware test) according to the support page that I copy here
Additional Information
Apple Hardware Test is included on the DVDs that are shipped with some Macintosh computers. If the copy on your hard drive becomes unavailable, use the DVDs to run Apple Hardware Test.
For Intel-based Apple computers that shipped with Mac OS X v10.5.4 or earlier, Apple Hardware Test is located on the Mac OS X Install Disc 1 and should be included with your computer.
For Apple computers that shipped with Mac OS X v10.5.5 to 10.6.7, Apple Hardware Test is located on the Applications Install Disc 2 and should be included with your computer.
For some Apple computers that shipped with OS X Lion, if Apple Hardware Test cannot be found on the hard drive, an Internet-based version starts up instead.
This doesn't work as the additional information statement says it should above. Could someone at apple give me an idea of where to get it or what the "REAL" solution is, since it doesn't work on an internet version which was confirmed today at the Genius Bar in the Apple store.
Please help mechrisfrommarion wrote:
Thanks, while it worked on yours it doesn't work on mine, any other ideas?
Are you holding down the "d" key, all by itself, just after the system shuts down for a restart?
And how long did you hold it down?
I held mine down for about 40-50 seconds. Then I lookat at my routers WAN light and it was flickering so I let up on the d key.
If that does not work then maybe there is something wrong with your MBP. Is that the reason you want to run this test, something isn't right with your unit? -
I can still receive icloud ( ME email address) emails fine. I have not changed my settings at all. I have however tried all the settings I can find on the support pages. PLEASE HELP. Nothing has changed. This suddenly just started happening around a month ago. To frustrate me apple does not seem to have a support email or any method to contact them with this issue to do with their email product. I have spent ages going through the apple support sites and I keep getting asked for an apple product to mark it against. I have no apple product as I am using a PC but I am accessing and using their email product. Is there even a phone number I can call? Surely there is a support area for their Email server issues. Can anyone help? It is driving me mad and causing me major issues. My outlook is Outlook 2010 on a windows 8 PC. As I have said it worked fine then one day decided to stop sending emails.
Thanks for your help.Hi - this problem is discussed here:
https://discussions.apple.com/thread/5375046?start=0&tstart=0 -
Firefox cannot open iGoogle, Gmail or any Mozilla support pages.
Hi,
I unwillingly moved away from Firefox for a period of time (due to lack of mobile browser support for Symbian clashing with my syncronisation needs). However, upon returning to Firefox, I have discovered that I can no longer sign into iGoogle, Gmail, Youtube or access any of the Mozilla support pages.
I tried uninstalling and reinstalling Firefox.
I tried deleting all user data (through tools>clear recent history and checking all the boxes)
I tried disabling all plug-ins
I tried resetting all the settings in about:config and any other user settings by loading in Firefox safe mode and checking Reset all user preferences to Firefox defaults, then making changes and restarting.
I removed immunization from Spybot S&D (which may have caused problems with IE8 which I haven't fully resolved)
I replaced my hosts file with the latest from MVPS hosts file.
I am running Online Armour Firewall. I played with this to see if it might be causing problems, but I couldn't figure it out.
I followed these instructions ([[https://support.mozilla.com/en-US/kb/Cannot%20log%20in%20to%20websites|link]] )
I followed these instructions here ([[https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can|Link]]) for internet settings, IPv6, DNS prefetching, checked for malware with Avast, Malwarebytes and Spybot S&D (all updated) and my computer appear clean.
I followed the instructions here ([[http://kb.mozillazine.org/Error_loading_websiteslink|link]] link) for the errors on certain websites only.
I looked at this ([[http://kb.mozillazine.org/Firewalls#Windows_Firewall|link]] ) but my firewall is not covered.
So what should I try next? The website error appears instantly, it doesn't even appear to try to load.
Thanks!No ideas?
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Hello.
I need help deleting videos, tv shows, and movies downloaded from itunes. I have followed the instructions to delete from the macbook, I selected the videos I wanted to delete and right clicked to delete. Nothing happens. When I double click on the video it still starts playing. I also followed the instructions to delete the videos from the iphone by swiping from left to right with nothing happening. I opened the videos on the ipad and there is no edit selection like in the instructions on the support page. Can you please tell me how to permanently remove this content so it doesn't try to copy from each device when I want to back up the Iphone and Ipad to my macbook. Thank you.Hi Shawninglewood,
Welcome to the Support Communities!
The article below may be able to help you with this.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Cheers,
- Judy -
Firefox repeatedly crashes even after i send in crash report, support page no help?
''locking as a duplicate - https://support.mozilla.com/en-US/questions/793914''
Hi, when firefox crashes, I click the submit a report button only for it to crash again. It just keeps doing this repeatedly until I'm forced to start a new session and lose all my saved pages. I also can't refresh any new pages or tabs I open. The support pages are of no help and I don't think customer service will be of any help either. Could anyone help me with both of these problems? Thanks.''locking as a duplicate - https://support.mozilla.com/en-US/questions/793914''
Hi, when firefox crashes, I click the submit a report button only for it to crash again. It just keeps doing this repeatedly until I'm forced to start a new session and lose all my saved pages. I also can't refresh any new pages or tabs I open. The support pages are of no help and I don't think customer service will be of any help either. Could anyone help me with both of these problems? Thanks. -
I was reading on the internet that Apple just made an iPhone 5 battery replacement program and that I need to provide the serial number to see if my iPhone cualify for the replacement. So i went to the support page where i found the link to the replacement program and just need to put my iPhone serial number and see if it cualify something that i was sure it will because the one that were affected are the one that where bought between septermber 2012 (the month i bought it) and january 2013. When i click submit i got a message that says .
When i saw that "I already replaced the battery" I log in to my account on the support page and I didn't found my actual and only iPhone 5 i have registered in my products, BUT i have another iPhone 5 case open and 3 services to that iPhone 5 i don't know and its not mine. That iPhone have another very different serial number and when i check the services they have done are from an Apple Store in California and I from Puerto Rico.
Can someone explain me what to do or anyone have this same problem, tell me
Thanks in advance.It's possible that if they serviced your phone before, they replaced the entire unit making you ineligible for the battery replacement. Have you had your iPhone replaced thought Applecare recently?
Hope that helps. -
I have just upgrade Itunes (10.6.3.25) and now I can not see my Ipad anymore. before the upgrade it was working fine. I already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
SinluFrank wrote:
already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
Yes. Reinstall iTunes. If that is the point at which you stopped trying the support suggestions then it makes sense to me, that you move on to the next suggestion and if reinstalling iTunes is the next suggestion, so be it.
However .... I too have issues that arise out of the blue with my iPad being recognized in iTunes and what I always do and it eventually works is to quit iTunes, restart my MacBook, and reboot my iPad.
Rebooting the iPad is the last thing that I do and only if I have no success with quitting iTunes and restarting the Mac. It may take a few tries to work, but if you are that dead set against reinstalling iTunes, then give it a try. -
Whilst trying to find an answer from the apple support pages i'm finding lifes a misery. Itunes was sync before the update and all was well. How can i get my phone sync up properly again, Thanks Apple!
There are a lot of discussions about this on the iTunes forum.
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iTunes on my Windows Vista has failed to update over several weeks. Audio will not play out. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting. Any clues??
Hey petanque1,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M. -
i got an itunes card and i cant read the letter i wasted 25$ for nothing since i cant use it i called customer support they said they sent me a form in my email to fill out there was no form in my email to fill out just a bunch of links that brought me to the main screen in the support page ive went all throughout the support page and cant seem to find this form or something that will help me all i want is a new code so i can use this card can you please just send me a new 25$ code
See:
iTunes Store: Invalid, inactive, or illegible codes -
I've had my iPod Touch for a couple years now and I went to upload music and a movie on it today and my Macbook wouldn't recognize it. I tried the two other macs in my house and none of them recognized it. I tried all the suggsetions from the support page, but none of them helped. What else can I do?
Have you tried here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
Nokia E65 Software (support pages)
Hello,
I've seen some new applications available for E65 at product pages/support ( http://europe.nokia.com/A4361156 ), Corporate Phonebook and Psiloc Wireless Presenter.
As they are provided in the support page, I thought they were complete/free apps but it turns out that when I run them for the first time, they ask for an activation code.
Why do they ask this if the app was provided by Nokia?
I really don't get it...
Anyone knows/experienced the same? Is there a way to use the application? Are they only trials?
Cheers.Some are free, some you have to pay for. Some of them have links to the company/developer that makes the app. You can find cost details by clicking the links.
I have no idea why others show no link. The whole page could do with a re-design to make it more user friendly. Prices should be there or link provided. Having a user install it only to find out they have to pay is frustrating. -
https://support.mozilla.com/en-US/home
Even the support page does not recognize the update... OR Pandora (no listening with Firefox now), Google, mozilla support, etc.. This has been an issue way too long what's up mozilla?
Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time. Please download and install the latest version of Firefox from mozilla.org/firefox.
While on the support page I pull open the Help tab and look at the version below, 8.0.1.
Help Tab:
Firefox
8.0.1
Firefox is up to date
You are currently on the release update channelYour user agent string was blocked by FBSMTWB. This sort of problem was said to be solved from Fx4 on. If you continue to have problems you should check the advice from ''James'' and ''mha007'' in this -
[[http://support.mozilla.com/en-US/questions/880052?s=FBSMTWB&r=2&as=s]]
I rate FBSMTWB, and associated Fun Web Products and My Web Search, as malware and they should be removed anyway. -
My iphone 5 is not listed in support page anymore
I took my iphone 5 for sevice last suturday with a microphone issue.Since yesterday i could see it in my support page with other apple products.Today is not there! Any clue???
I have an iphone5 and got 2 lap tops with itunes, both recognize my phone and my desk top does not? It shows to not have a driver and can not recognize usb port?
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iPhone 5 has stopped receiving my e-mails. Can't access anything under Accounts to use any of the resolutions in the support pages.
Did you set up restrictions for changing account info in Settings/General/Restrictions? If yes, disable them and try again to edit your mail account info.
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