Swelling of battery is ruining my trackpad! I m still under apple care protection.

Can i get my battery replace under apple care if its affecting other parts of the computer?

Same thing here... except I am out $125 and an afternoon of unscrewing and screwing and now my three - week -old trackpad is having same issues.
My swelling battery caused my touchpad to do weird things... I replaced the whole keyboard/touchpad... but now I see that it was the swelling battery making the click bar "stick" on.  It is happening again with the new keyboard/touch pad...
I hate to toss a battery that is good otherwise the fact that it expands when hot... otherwise an engineering defect-- inadequate heat dispersion/close tollerances with touch-pad.
Apple give me a discount on a fresh battery... this battery seem to work just fine... 3-hours or so of use without charging.

Similar Messages

  • Is my stuck trackpad covered under Apple Care?

    I spilled food on my trackpad last night and now it's stuck! Is this covered under Apple Care? I know water is not but I'm not sure if food has the same policy.

    Accidental Damage isn't covered under Applecare. Unfortunately, no.

  • Does apple care protection plan have warranty on battery or not?

    does apple care protection plan have warranty on battery or not?

    If the battery is defective, yes.
    AppleCare - FAQ

  • Battery covered under Apple Care?

    Easy Question:
    My battery only last about 30 minutes. I need a new one, but I have the Apple Care plan. Is this covered, or do i have to buy it myself?
    Thanks

    If you check the fine print, you will see that Apple's warranty does not cover consumable parts such as batteries unless they are defective.
    http://www.apple.com/legal/warranty/hardware.html
    12 iBook G4,1.2 GHz, 768 RAM   Mac OS X (10.4.7)  

  • Does Apple Care protect my battery?

    I'm getting a little worried that my apple care 3 yr plan won't cover my brand new late 2011 Macbok pro 13" laptop. I read the service agreement and says it doesnt cover batteries unless defective by manufacturers. so if my battery just suddenly dies before my plan is up, they STILL wont cover it?
    Someone who knows the apple care plan please tell me i didn't just waste my money on this plan.

    Applecare covers defects in materials and workmanship for two additional years beyond the basic warranty.
    But folks who have a Mac that is covered by AppleCare, and not beat up, often get treated a little better when they submit their Macs for needed service.
    Batteries are considered a wear item, like tires or brakes on a car. In most cases their replacement due to normal use will not be covered. But certain problems that develop --may-- be covered if you have AppleCare and the problem does not seem like normal wear. A swollen battery is an example that comes to mind.

  • How much swelling for battery replacement?

    How much swelling is necessary to be eligible for a battery replacemet?
    My battery seems to be swelling a bit, really only a crack for now. The seam beside the test button has opened up, and with the battery installed, you can see it protrude a tiny bit, probably not even 1/16th of an inch.
    The battery health seems fine considering the age, and the only odd behaviour I've had is it shutting down around 30%, but that hasn't happened since the battery update/calibration.
    Mostly, if this is a symptom of the typical swelling, and indicates a potential problem, I would like to have it taken care of before it becomes a problem, particularly if it is dangerous.

    Welcome to the forums. If it is swelling at all, get it replaced. Did you run the Battery Update 1.2?
    The symptom you describe is typical of a Li-polymer battery that is getting old. If your battery is not old, then it is likely failing prematurely - some MBPs have this problem independent of swelling. Battery Update 1.2 should reveal is this is he case with your battery.
    The swelling is more serious - that indicates a possible failure that could damage your MBP of injure you.

  • Has anyone else's iPhone battery been ruined by the IOS 8.2 update?

    Has anyone else's iPhone battery been ruined by the IOS 8.2 update?

    When fully charged I get about 5hrs in idle mode before the battery dies. When actively using, I'm lucky to get 1hr. I've changed all my settings to use as little battery as possible as suggested by many a website. I've also spent an hour on chat to an Apple 'Genius' who basically went through the settings with me. Also it now takes forever to charge my 5s. All was working fine, quick charge and decent battery life, before I updated to 8.2.

  • Foreign apple care + battery issues

    Hi people,
    I tried searching for similar issues but it seems I have several of them combined. And I've just about gone crazy with this issue so I need to hear your opinion/advice.
    I was living in the States in 2008 and in September I bought my 15" MBP. Got a Apple Care warranty with it as well. Now, I live in South-Eastern Europe, in Macedonia, where there are no official apple stores.
    A month a ago my battery died and by dying I mean all-of-a-sudden, it showed 0% and the charger was green. A couple of hours later is started swelling and by now it's almost complete open. I went to a retail store here who told me to contact apple.com
    I did. Called the US number. Got a very helpful advisor who told me that the retail store over here does have the right to submit a warranty request, upon which apple will send me a new battery. If not she said I should call back and they'd give me information on what the closest apple store would be in the region so I can try there.
    The store over here, however, is being completely irresponsible and unprofessional to begin with. I went about 5 or 6 times, asked to see the certified technician who was never there. I left my contact detail 3 times in 4 weeks and no one called. Finally, I had to ask for a favor from a friend and got the technician on the phone who said I would have to pay for the whole thing which is not what anyone from apple mentioned.
    I called back Apple in the US. This time I got some ignorant guy who thought I was calling from Asia, and despite me asking him a very concise question about how justified this claim that the store is making is and what are the other places near by I can go to, he kept ignoring me and kept repeating that it will be handled once I come back to the States. And that I should buy a new battery. I told him I live here and I have no plans of coming back any time soon, so he said he can't help and gave me some other international number which only takes emergencies.
    Now imagine my anger about 1st being told one thing and then another. Not only that but he claimed to not be able to do something which the previous advisor did without me even asking?
    Anywayz, here come my questions ... has anyone ever encountered a situation similar as this? Or heard of people having to pay shipping costs even in countries that have only retail stores? Any advices? Any way I could contact the previous advisor (I only have a name and a id call number)?
    Anyone know a official Apple store or a store that deals with Apple Care in the region of Bulgaria, Greece, Albania, Serbia, Croatia, ... and the furthest is obviously Hungary ...?
    thanks.

    Welcome to Apple Discussions!
    has anyone ever encountered a situation similar as this?
    Yes, it is called "the left hand doesn't know what the right is doing."
    Or heard of people having to pay shipping costs even in countries that have only retail stores?
    Keep your receipts of the shipping cost. You may need to escalate this to Customer Relations, given your contrary feedback.
    Any way I could contact the previous advisor (I only have a name and a id call number)?
    That's something, a case number would be better. That's how AppleCare is able to track customer calls. But you can try the id call number.
    Anyone know a official Apple store or a store that deals with Apple Care in the region of Bulgaria, Greece, Albania, Serbia, Croatia, ... and the furthest is obviously Hungary ...?
    Pick your country here, and then pick the Support on the toolbar on top.
    http://www.apple.com/support/country/
    This being a user to user forum, that's probably all we can offer.
    Good luck!
    Message was edited by: a brody

  • I bought my 15" macbook pro i7 just a year ago and my battery life runs out extremely quick..at fully charged it says I only have 2:27 of usage time. I didn't pay for that-what can I do about it? I do have Apple care. Thanks.

    I bought my 15" macbook pro just a year ago and my battery life runs out extremely quickly. This started maybe a month or two ago. Its hard to tell. I only noticed the rapid change recently. Fully charged it says I have 2:27 (2 hours and 27 minutes) of usage time...with about 50% screen and keyboard brightness.
    I've checked inside system preferences and its cycle count is 261 and full charging cap is 6316.
    I have apple care...is this something i can/need to take up with apple. You'd think if you pay the price for these machines you should get mroe use out of them.
    ONLY A YEAR I'VE HAD THIS!
    My PC lasted 4 years before the battery showed signs this dramatic of wear.
    Any help is appreciated, im  new mac owner. thanks.

    do you have a mbp with dual video cards? running the system with the higher end card increases the heat and also drains batt power.
    i have the 1st gen unibody (2008) with an original removable battery of 311 cycles and 4453 charge. under normal use ill be happy to get 1.5hrs. the mac battery counter thing says i have 3.3hrs though (whatever). compared to me, i think you use your battery more than i do, perhaps its the reason why it degraded so fast in a year?

  • I had switches off my iPhone 5 at around 20 percent battery next morning I was not able to switch it on. I tried to get it charged but it didn't showed any sign of charging even when plugged in for about 2 hours. I had to take it to apple care centre

    I had switches off my iPhone 5 at around 20 percent battery next morning I was not able to switch it on. I tried to get it charged but it didn't showed any sign of charging even when plugged in for about 2 hours. I had to take it to apple care centre but they refused to repair it after confirming the problem with the device as it was out of warranty and asked me to get it replaced for INR 22500. I got it repaired outside but after that also if I switch it off in the same situation it again happens and I have to take it for repair it has happened 3 times after that. Is it a inherent problem in iPhone that it uses battery even when switched off and if in that case battery drain out then refuse to get charged because this is the scenario i have experienced every time?

    Apple told you it was unrepairable.... You had it serviced by an unauthorized party. It's now no longer eligible for out of warranty replacement by Apple.
    There's really nothing else we can say about it. Find a competent 3rd party repair shop or buy a new one.

  • I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

    I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

    Hi DaVince Vince,
    I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
    If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Regards,
    - Brenden

  • Apple care is useless in India. I bought an iPhone 5 from a Maple store in June 2013.  Also got convinced at the store and purchased an additional Insurance worth Rs 1000 at the same time. The iPhone 5 has a very poor battery life. Needed to be charged at

    Apple care has been of absolutely no help to me. My 10 month old iPhone 5 stopped charging one fine day and Apple denies any responsibility for  the same. Between my Family of 4, we Re currently using 5 Apple devices. Am so disappointed with the service from Apple. Although my cell phone is well within the warranty period , I have been denied a replacement. And the Shield Insurance that I purchased is now declining the insurance amount even. They insist I prove that it is an accidental damage. And Apple refuses to cover what they choose to call a 'physical damage'. So where does that leave me ?!

    I cannot see the damage. But the screening centre has pics showing it is damaged. Apple refuses to cover a physical damage. But the reason the device is damaged could only be coz it had a poor battery life from start. The iPhone 5 is infamous for the same. We all know it. Apple conveniently denies responsibility.
    And the Insurance company says it covers only accidental damage. Now how am I to prove an 'accidental' damage ? Unless I lie to them....

  • Service Battery Message - Apple Care?

    I am not sure my battery is officially bad now.
    I occasionally get the "Service Battery" warning message in the Power menu. In those cases iStat Pro shows 74% capacity. I have 373 charge cycles. Is there anything I can do to make this go away? I tried SMC reset and conditioning the battery, following Apple's instructions. I ran it down to 0, then let it rest for 5 hours, then charged again.
    Once it's fully charged, iStat Pro shows 84% capacity. I don't know why capacity indicators would fluctuate that much, it seems weird.
    I have two questions - one, is this battery bad? And, two, would it be replaced under warranty.
    This is a MacBook Pro 17 unibody early 2009 with the non-replaceable battery. I have read here the battery is supposed to last 1000 charge cycles. I have also read that the battery is excluded from the 3 year AppleCare warranty. If I only have 1 year on the battery, then I would be well outside that already, machine is 1 1/2 years old.

    It seems likely that the battery is not performing as well as it ought. However, The standard Apple claim is that you should reach 1000 charge cycles while still retaining at least 80% of original battery capacity. I interpret this as meaning that Apple are unlikely to entertain a claim unless the capacity is clearly below 80% with less than 1000 cycles completed.
    The issue of warranty is in some ways complex. However there is a general principle which Apple seems to have encompassed that any significant shortfall in performance compared with their public claims is possibly compensable. I think this is partly to try to keep customers happy so that Apple's market share is not adversely affected by service issues.
    Regarding calibration (which you have done): this is I understand a way of establishing the original capacity of the battery more accurately so that condition can be more reliably assessed later. There are various theories about how often this needs to be done. I think if you were concerned about your battery's condition I would be inclined to do a recalibration before approaching Apple. This will help you get a reliable measure of current condition.
    iStat Pro & System Profiler probably use somewhat different algorithms for their calculations. This could easily explain the inconsistencies. When both agree to the extent that the battery is less than satisfactory a case for free replacement will be stronger.
    Neville

  • Apple care cover battery?

    In what instance does Apple Care would cover a battery?
    My late 2008 MBP's battery is at 288 cycles and on full charge, its only got 34% (1950mAh) health according to iStat widget. In normal usage, it lasts about an hour. Is this battery defected? And whats Apple Care's policy on this?

    You would need to contact Apple in order to get an accurate response. If your machine is still under warranty (in your case, you would have to have the extended AppleCare), Apple will often replace a battery with less than 300 cycles. This is, however, not always the case. Reports of how Apple deals with failing batteries vary greatly from person to person. They are generally considered consumable items. Apple does seem to offer preferential treatment for those with AppleCare however.
    I don't believe that Apple actually guarantees that the batteries will last a specific number of cycles.

  • Battery-apple care

    Hi i have had my Macbook 13" since 2008
    i am covered by apple care, it runs out in 2012
    i am wondering if my battery is also covered by apple care
    the only thing wrong with it is that it is at 73% health and at 281 cycles
    it does not seem to las as long as it once did
    so my question is: is my battery covered by my apple care and if so can i get it replaced for free by apple
    Charge Information:
    Charge remaining (mAh): 2773
    Fully charged: Yes
    Charging: No
    Full charge capacity (mAh): 2773
    Health Information:
    Cycle count: 281
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 189
    Voltage (mV): 12574

    Batteries are considered to be consumable parts and are generally not covered by AppleCare. But as Jay suggested, if you can confirm that your battery is failing, you can call Apple and ask.
    You may just need to calibrate your system's power circuitry. Apple recommends doing a complete discharge (to the point where the MB shuts itself down) about once a month. That calibrates the charging circuitry and the battery. See:
    http://www.apple.com/batteries/notebooks.html
    Hope this helps.

Maybe you are looking for