Sync error 1303

I've just got my first iPod, after many years of thinking "hmmm, everyone else has one, they must be good". Have to say at the minute i'm terribly disappointed!
I've imported my music collection (all fully-tagged MP3s), which I store on a network drive. I've also downloaded a few podcasts from iTunes.
When trying to sync with the iPod, I repeatedly get the "unknown error occurred -1303" message, which i've found relates to files being on different volumes (and so presumably linked to the network drives). However the drives definitely remain available, the connection is wired and there are no intermittent faults, and the drive is not spinning down or anything like that.
Sometimes I will get 5 files transferred before it breaks, other times I might get 100 done - seems totally random. It doesn't complain about any broken files, and i'm letting it automatically sync, though i'm not letting iTunes manage my music.
I've seen this error mentioned in the forums before, without any satisfactory response. So i'm hoping that someone might have a bright idea (note that i've just updated to iTunes 7.6, and it made no difference at all). Alternatively, a sensible way to contact Apple (or hear a response from them at least indicating exactly what the error means) about this would be handy - given that 0870 numbers will cost me 20p/minute I don't particularly want to call!
Really think the iPod could be nice, but if I can't sync it reliably then it's useless to me and will have to go back. Really hoping for a solution (or explanation) here so I can keep the thing!
Cheers!
David

Just a quick update...
I saw the new firmware for the iPod today and though "yey they've probably fixed it". No such luck, added another couple of albums today and tried to sync them, and get exactly the same error: 1303.
Absolute rubbish!
David

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