System status _ complete
Dear all,
I've got a question concerning standard status management.
Our client requirement is to have a final 'state' to the service request. In other word, when the service request is set to the user statuts 'Answered', the system status is completed which means that the service request can not be edited anymore. Can it be managed by the standard?
In status management, after creating a status profile for my service request, I have seen that i can add Transaction Control.
I have set my status 'Answered' as -AM03 but I don't see any impact on the service request. Can the standard be configured in that way?
Can a user status can be defined as final that the document can not be modified adterwards?
Thank you,
Regards,
Anaïs
Hi Siraj,
Sorry to come back on that subject. We have a new problem that came across this customizing.
Let me explain : Here is my status profile:
For status FERM, I have set up the customizing previously mentionned :
for all the other status, I do not have this parameter.
Then, if I go to the web_ui, I cannot make modification on my transaction that is "Clôturé", which is what I expect.
But, I cannot create a new transaction anymore, I have the same message when I click on New :
As modifying a transaction that is at another statuts :
Can you tell me why this behavior happens? How can I fix it?
Thanks a lot.
Regards,
Anaïs Jaussaud
Similar Messages
-
Hi,
I am working on CRM Service implementation. Currently my client is using non-sap system for Service orders. Post go-live with SAP, the non-sap system will be shut down. So we need to move all the complete Service, Sales orders to SAP system for past time. and set the system status of complete orders to "complete" so that no one can process them further. I cannot go thru normal new Service/Sales order process as these orders are already complete. Just for history we need them in CRM.
Please advice how can I do that?
thanks in advance,
LSPHi LearnSAP,
You will have to create the contracts in the CRM system and set the status to complete.
<b>Steps to achieve the desired result :</b>
1. Create an IDOC that matches with the fields of the sales order in the non-SAP system.
2. Maintain the ALE IDOC settings required for inbound processing of the IDOC.
3. Write an inbound processing function module to process the IDOC.
4. In the function module you can read the IDOC data and populate the bapi BAPI_BUSPROCESSND_CREATEMULTI with the required data that you want in the contract.
5. While populating the status table in the BAPI put the status as 'complete', you can get the corresponding code for the status from the table TJ30 and TJ30T tables, because the BAPI expects the code.
6. Call BAPI_BUSPROCESSND_SAVE to save the contract.
7. Call BAPI_TRANSACTION_COMMIT to commit the transaction.
<b>Reward points if it helps.</b>
Regards,
Amit Mishra -
URGENT - SET TASK (SYSTEM STATUS) TO COMPLETE - IW22
Hi,
Can anybody suggest a FM and its parameters (necessary) to set the system status of a task in IW22 transaction?
I tried using STATUS_CHANGE_INTERN by calling it in my report with OBJNR and STAT. it didn't gimme any error but the status didn't get reflected in IW22.
All quick inputs in this regard will be highly valuable and appreciated.
Thanks in Advance,
Bharathi.Hi.
After calling FM STATUS_CHANGE_INTERN need run some procedure:
CALL FUNCTION 'STATUS_UPDATE_ON_COMMIT'.
COMMIT WORK.
Good luck. -
Systeme status complete Errors
Hi every one,
I have created transaction, its having errors. even with errors iam able to change the system status to complete.
I want to restrict in such a way that if errors are present, the user should not be able to change the system status to 'completed'.
please help in this gurus
Thanks,
jeffhi jeff,
you can validate the status via BADI implementation.
based on my experience, there is 2 BADI that can be used for this validation :
- ORDER_SAVE -> will validate the changes if user save the transaction
- CRM_ORDER_STATUS -> will valiudate the status changed so the status that not pass the validation will be disabled.
in my opinion, the CRM_ORDER_STATUS give a better solution.
hopes it helps
cheers -
Change System Status of SO item dynamically based on Reason for Rejection
Hi ppl,
Our SAP user has raised a requirement as described below:
In sales order (in creation mode (VA01) or change mode (VA02)), if at the item level, the reason for rejection is mentioned, then the system status for that item should be automatically set to Technically Complete SET (TECO); and if the user removes the reason for rejection for the item, then the system status Technically Complete should be RESET automatically.
We are looking for any user-exit or BADI available which would be allow this dynamic change of system status based on the reason for rejection field. (No manual interaction for setting or resetting the system status).
Technically, the functionality is based on the below fields:
Reason for Rejection: VBAP-ABGRU
System Status: JEST-STAT
Please provide suitable inputs.
Thanks,
Dawood
Edited by: Dawood.S.Ghasletwala on Jun 29, 2009 3:14 PMprogram: SAPMV45A
User exit: USEREXIT_SAVE_DOCUMENT_PREPARE.
loop at xvbap where updkz NE 'D'.
if not xvbap-abgru is initital.
"set your system state here.
else.
"reset your system state here.
endif.
endloop.
hmmm you can as well try if you got all you need to know already in userexit: USEREXIT_CHECK_VBAP.
Edited by: Florian Kemmer on Jun 29, 2009 11:53 AM -
Service tickets - User and system status
Hi guys
This is the scenario, there was a complaint raised by our resolver groups saying that they were unable to open any service tickets logged through to them from our Contact Centre Agents. All this happened in a space of 5 hours only
Under the Header Overview of these service tickets, when I view the changes to this document, i saw that every service ticket that was logged user status shows CLOSED and system status shows COMPLETED
Please advise what could have caused this?
RaviHi Arden
Went through a few of those cases and picked up this
The last system status entered shows TO BE DISTRIBUTED - by the Interaction Agent user
Responsible Group deleted - and new value shows the new responsible group
But the time frame bewteen the old value and new value is what concerns me. Theres a gap of about 45 minutes on average from the time the case is logged "open" till the time the case is "in process" by the resolver
But as per the resolver groups, they could not access these cases once they were logged. So it seems these cases were all "locked" basically and could only be access minutes later
Ravi -
How to reset Work Order System Status -NCMP Not completed
Hi Friends,
Please can anyone guide me how do I reset / revert the NCMP (Not completed) System Status of the Work Order. The System Status comes after I have done the Function of "Do Not Execute".
Thanks in Advance.
AnantHi,
1. You cannot reset it back . For future cases ensure to grey out the option using Transaction Variants SHD0 for IW31/IW32 Tcodes
2.Steps to create transaction variant http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/40d1443e-0184-2c10-c68d-c612f771fe6f?quicklink=index&overridelayout=true
3.You can also explore user exit :IWO10026 User check on setting status 'Do not perform'
regards
pushpa -
How to set a user status (complete) when ever system status is set complete
Experts,
We have configured status profile and few user status (say open, pre-release, complete) and assigned the status profile to the item category(zxxx).
The problem we have is if we have a service order that is created with the item (item category zxxx) -- Say the header status is open and the item status is pre-release. Now end user comes and sets the header status to completed - then the item status is still set pre-release. It is not changing to complete as expected.
Yes, the Item system status is set to completed but not the user status. How do I configure to set a complete user status when the header and item system status are set to completed.
Thank you
Edited by: ram on May 4, 2010 8:51 PMI am not sure if this can be "reverse engineered" in Status profile.
But here is some hint. You can use the BAdI CRM_ORDER_STATUS mehtod AFTER_CHANGE and actually break when the Header status is changed, and set the item status as desired. -
EH4 Completed - System Status does not show any info
Hi All,
I have completed the EHP4 installation on one of our ECC 6.0 system and now when i login to SAP and click on System -- Status
it jus shows me that it is ECC 6.0 ,It does not show me ECC 6.0 EHP4 , do i need to do anything after EHP installation is over?
Regards,
Ershad AhmedHi Marko,
Thanks for the reply . I checked and found that our SAP_APPL is on 604. I had another question during EHP4 application
we had to increase the DB size. Before i started the EHP when i took the DB backup our DB size was 83 GB and now when
i check it is 135 GB, is it possible for us to recliam this space. The only option which i can think of is DB Reorganization but was
not very sure. Any inputs would be of great help.
Regards,
Ershad Ahmed -
Change system status from PDLV to DLV
Hi All
Please help me with this error. Already tick the delivery compeleted in Goods Receipt Tab but then system status won't change from PDLV to DLV. Is there any other way wherein I could change it?
Thank you
JesielleHi Jesielle,
We're facing the same issue with you. The status remains at PDLV even though we had set the "Delivery Completed" indicator. This only happens to Production Orders that having multiple Items.
Please share on how you resolved this issue?
Thanks.
Regards,
Hooi Chia -
How to control the Business Processes of System Status in Proj. Def.?
Dear Experts,
When a Proj. Def. is in "Business Complete" System Status (CLSD), I would like to control no data is allowed to be changed, except undo the CLSD.
In SPRO, I could onlly fine the similar setting in WBS status profile, but could not find system status profile for me to define and set which business processes is/are not allowed.
Is there anyone know how to do so please?
Thanks & regards,
James ChanDear Ivanna,
Really thanks for your swift reply.
In my system, when a Proj. Def. is in "CLSD" status, many of the fields are not grey-off for display only.
Instead, most of the fields are allowed to change.
In CJ20N, when I check on the "Transaction Analysis" of a project's status after "CLSD", I can see the "Create Change Document" is "Allowed".
Is that the cause why most of the fields are allowed to change?
How can I make it as "forbidden"?
Thanks & regards,
James Chan -
How to get user status in place of system status - B2C
Hi,
In our requirement for B2C webshop, we need to replace the user stattus with the system status . In the standard B2C webshop, , we have only OPEN and COMPLETED orders, which related to system status - OPEN and COMPLETED.
I want to get user status in place of system status.
Please help me how to proceed with the things.
Regards
Yaswanth.KDone using Custom RFC and jsp modifications!
-
User exit for Previous and current system status for 5 transactions
Hi Experts
My Objective to capture the Previous and current status of system status for 5 transactions in their user exits .
Description Business Object Transaction
Production Order operations BUS2005 CO02 to edit Production Order
Maintenance Orders BUS2007A IW32 to edit Plant Maintenance Order
INTernal ORDER BUS2075 KO02 to edit Internal Order
WorkBreakdownStruct BUS2054 CJ02 To edit the WBS element
Project System Network BUS2002 CN22 to edit Network
Activities Network
For Both Production order and Project System Network Activities Network ,
i got User exit " EXIT_SAPLCOBT_001 "
But i am not sure whether we can use this or not for our purpose . When i am changing status and then saving , my break point comes to EXIT_SAPLCOBT_001 .
But can we capture JEST or JCDS related data in that user exit or How can we capture both Previous status and Current ( Means New changed status ) . For eg From Released to Technically complete etc.
I want Status changed and its immedtiate previous status.
Do i need to check Exit or BADI before and after Saving .
Thanks
Regards
Gaurav
Edited by: TheGaurav on Sep 8, 2011 10:28 AMHi Himanshu
Many Thanks for the reply .
I also had some other processing needs to be done on the basis of those status. .
So do you have any idea or how to find what all exits or BADIs i can use for all of these 5 transactions , where
i can get data for JCDS ( or JEST ) .
CO02 to edit Production Order
IW32 to edit Plant Maintenance Order
KO02 to edit Internal Order
CJ02 To edit the WBS element
CN22 to edit Network
can we use EXIT_SAPLCOBT_001 for CO02 and CN22 .
Edited by: TheGaurav on Sep 8, 2011 1:21 PM -
PS-Relationship between the system status in wbs elements and activities.
Relationship between the system status in wbs elements and activities.
We have the following requeriment with the system status in PS. We have a project with complete technically status and we want to undo the complete technically status in one activity without changing the complete technically status in the WBS element or the project.
The reason is that after putting the complete technically status, users have to change the values in the P.O. We don´t want "open" all the project and we only need to "open" the activity where the P.O. are in.
Is that possible? How is connected the system status between activities, wbs elements and the project son I can change the status in the below step without changing the higher steps?
Thanks in advance.Hi Bala
Yes, you have put it rather correctly.
We use WBS elements for booking and posting time (client requirement). So what I am looking for is WBS Elements with the system status TERL (Time and Expense Released).
I talked of the deletion flag also, because a WBS element flagged for deletion can't be used. It's one of the criteria to screen the WBS elements.
I hope it's clearer now.
Vinitha. -
WBS Report Showing Change logs - ex: system status
Hi,
I would like to know if there is any report that would show the change log for AVAC for WBS Elements (i.e. change data of system status). I tried running CN60 but it does not give any results.
Thanks!
VivianHi Sarang,
Thanks for your reply.
Would you know if there is any specific report for this instead of having to look up individually?
Also, in order to view the change document for both Project Definition and WBS Element, I understand there is some config that need to be done. Could you confirm if below are complete / correct?
- project profile - tick on change document (OPSA)
- Project Definition and WBS Element status profile (user status profile) - set business transaction to allow "create change document"
Thanks!
Vivian
Maybe you are looking for
-
Can I have my new iCloud email address be the default instead of my Apple ID?
My apple ID is based on an old @mac.com account that no longer works. My new iCloud account has given me a new @me.com account but I can't use it as the default and all email going out from iPhone apps, i.e.: news articles, etc., is being sent from t
-
Sound Check doesn't work for some podcasts?
Apologies for cross-posting, but this didn't get any replies in the Using iTunes section. Podcasts that I subscribe to are recorded at quite different levels. This is pretty annoying when my morning playlist goes from a really quiet one to a really l
-
How do you create THIS "grid" in Oracle Forms
Hi, I am new to Forms. I have to develop a grid very similar to the one shown here. How can you create the grid in the bottom?? I can't see using any of the standard Oracle toolbox items (like multi-record blocks) for this? Any help would be greatly
-
Automatic buyer assignment on Purchase Orders
Is it possible to change the buyer assignment hierarchy? We currently assign a buyer to most categories. Requisitions are then assigned a buyer dependant on category selection. If a requisition is linked to a CPA or BPA, the PO is automatically creat
-
UWC or AMCONSOLE - HTTP 404 File not Found
Hello, I was trying to change to root doc to something else then i set it back to what it was via the Web Admin - Class of Virtual... I select it Tree of view... then under the prefs tab I changed the Doc Root pressed apply and restarted the web serv