T420 Audio Jack

[Edit] Never mind... should have waited just a few minutes more before posting. I solved the problem...
Hi, all!
I recently became a very happy person when I came into ownership of a Thinkpad T420. However, I just last night became a very unhappy person... My foot tangled in my headphone cable as I stood to walk away from the table, yanking the cord out of the computer jack. Now I only get partial or no sound unless I fiddle juuuuuuust right with the cable, but I then lose sound again when I let go.
This sounds like a physical problem to me. I probably damaged the port somehow, possibly even the solder joints on the mobo. I have read through the warrantee, and it claims not to cover accidents. I have googled replacement jacks, but have come up empty handed, though there are lots of options to replace drivers if the need should ever arise...
Does anyone have any suggestions? I can use a soldering iron, if it comes to that, though I have no idea how to even get to the part. I don't want to just start prying on the case.
I just want to have my computer back in top shape again. As mentioned before, I am not a happy camper...
Thanks in advance!
Solved!
Go to Solution.

I did finally try another set of headphones and found that it was the cord that was broken, not the jack. I didn't think to try it at first because of several factors in where I pressed to make the sound change. Once I did, I wasn't sure at first because the original set of headphones, though inexpensive, were set up for a sort of surround sound layering thing. The second set was not, so I was still not hearing the correct layering. But I experimented and found I could still hear all the sounds through that set... with no interruptions... no matter where I press or twist...
Thinkpads are beasts... bulletproof, almost...
Thank you for the guide, though! I will keep this in case of future need.

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View Solution.

Lets start with you helping us by identifying your notebook completely.
HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years. It is difficult to help you if we don't know which specific model you own..
Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.
Method #2:
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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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T420 Audio Jack

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