T61p Crash on shutdown with Win XP Pro

I have a brand new T61p with windows XP Pro that is crashing on shutdown.  After booting up the system apears to be running fine but when you attept a shutdown it comes up with a seriese of errors including explorer.exe and various .DLL errors.
So far Lenovo support has been one of the worst experiences of my life and we paid hundreds for NBD on site support (which is neither NBD or on site apperently).
Does anyone know if there are any known issues with the T61p and any Microsoft updates?
So far I have replicated this problem with:
No software installed asside from factory immage and MS updates
2 diffrent sets of ram - one set tested using a ubunto boot and memtest with 0 errors after 3 passes
2 diffrent hard drives (Lenovo support sent one out - NOT NBD - as their eventual 'solution')
After repeated re-images
I am now down to seeing if I can get the problem to occur without doing updates or installing all 60+ updates one at a time with backups inbetween (yay?!?).
Monday I am out but if Lenovo doesn't have a tech on site Wednsday I think I will be on the phone with amex.

I am having the exact same problem.  Brand new T61p, did all the windows and Levono updates, started getting an dwwin.exe error on shutdown or logoff.  No software or external hardware installed on the machine yet, it is just updates.
The error I get is flashing on the screen too quick to get it exactly but it is like this:
DLL initialization Failuer
Application failed to initialize because windows is shutting down.
I sometimes get another message that an application could not be terminated.  Those applications all seem to be tied to ThinkVantage applications and the SystemTray.
If anybody has any ideas please let me know.  At this point I am assuming one of the Levono patches was bad and I just need to wait for the next one.  I am a new to the Levono products, is waiting for a patch to fix a patch normal?

Similar Messages

  • Why i can't install itunes on my PC with win 7 pro 32 bit ?

    dear apple.
    Could you tell me how to install itunes 10 or 11 on my pc with win 7 pro 32 bit ?
    when i try to installing itunes my PC has appear error so i can't complet install itune on my PC
    Im trying many time but it just send me error and i cant finish installing itunes
    So could you tell me how to fix that ?
    Thanks
    Jonny

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Tried to install iTunes with Win 7 Pro and I get an error 2 message that tells me to uninstall and reinstall iTunes. I get the same failure each time.

    Tried to install iTunes with Win 7 Pro and I get an error 2 message that tells me to uninstall iTunes and reinstall, same error occurs. What's up?

    Hello, rodneywjr. 
    Thank you for visiting Apple Support Communities. 
    Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue. 
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Cheers,
    Jason H. 

  • How can I see CR2 photos in Bridge (using Win 8.1 Pro 64.bit). With Win 7 Pro there is no problem.

    How can I see CR2 photos in Bridge (using Win 8.1 Pro 64.bit). With Win 7 Pro there is no problem.

    There is a Bridge Forum:
    Bridge General Discussion
    You may want to mention the camera type, though.

  • Is CSA V5.1r106 compatible with WIN XP Pro 64 bit?

    Does anyone know if CSA V5.1r106 is compatible with Win XP Pro 64 bit?

    Not at this time. There is more information here:
    http://www.cisco.com/en/US/products/sw/secursw/ps5057/products_qanda_item09186a008049ad72.shtml#qa21
    Tom

  • A problem with Win 7 Pro, Outlook Web Access based on Exchange Server 2003, and two different domains

    Dear Microsoft Support,
    As mentioned in the title,
    I have two domains. One is Domain A at HQ. The other one is Domain A at branch office. A laptop having Win 7 Pro OS is a client of Domain A. The Domain A has Exchange Server 2003. Users of Domain B get connected to Exchange Server for email services. In
    all clients of the Domain B, IP address of the email server added in C:\Windows\System 32\drivers\etc\host file.
    Whereas in the clients of Domain A it was not done, because all the servers including the email server belong to the Domain A.
    Now, a user with Domain A's client (it is a laptop) came to Branch office and wanted to access the Outlook (using Outlook Web Access). since there is no IP address added in the Host file of the laptop, connectivity to email is not possible. When I try to
    add the IP address, I was not able to do so due to Domain A's security reasons.
    So, let me know, is there a way out to add the IP address in the host file of the Domain A's client.
    Thanks in advance.
    Ravi Sekhar Modukuru

    I would suggest adding the mailserver address in Domain B's DNS. Would that be possible?
    I agree. The correct solution in this case (since it appears you already have a two-way Domain Trust in place) is to properly configure DNS in Domain 'B' to be a secondary of Domain 'A' and completely eliminate the need to maintain the HOSTS file.
    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

  • Can anybody Assist, please ? Issue with running Prem Pro 1.5 on 'new' pc with Win XP Pro

    After some years of faithful service my PC died and I am not able to get Premiere Pro 1.5 to work on the new PC. I had several HDD with my video files on and the C: drive died. I have reinstalled the original drives so all my files are recovered and I can see/open them in Premiere BUT I cannot setup to capture anything.
    System is Win XP Pro, Pentium Dual core, 2.7GHz, 2Mb RAM, Capture device is Canopus with DV Storm 2 drivers, Sony DR1000 deck connected by firewire.
    When I go to capture settings there is an IEEE1394 option and DV Capture. If I select Canopus the PD INSTANTLY reboots. I don't know where to start looking for the issue . . . is anybody able to help ?
    Would be much appreciated . . .

    Ian
    Did you replace the whole PC or just the boot drive?
    I may be totally wrong but I had a Storm card years ago and it worked with Premiere up to the old verions 6 or 6.5, Premiere 6.5 is when it  became realtime and hence the Storm card was no longer necessary for anything other than faster mpeg encoding
    I seem to remember that Canopus introduced Lets Edit which then became Edius at this time and they dropped bundling Abobe products so I am surprized that Premiere Pro 1.5 worked with the Storm
    If the Storm cannot be got to work and you do not have a firewire port on the Mobo go to your local PC component supplier and obtain a firewire PCI card with Texas chipset and install it. the card should cost about $20-$30.  The Storms worked a treat but the Mobo had to be right and it did not like certain chipsets on the boards, not only that the installation process was a total pain

  • Staging a T410I with Win 7 pro 32 bit via SCCM

    I have a T410I (2516-73U) that came with Windows 7 64-bit Pro. My goal is to use Microsoft SCCM to load a base OS (Win 7 Pro 32-bit) and then the drivers in its modular approach. Have had success with a Dell model just recently. However, when following the same approach with the T410I it loads the OS and than all but the Intel(R) Graphics HD drivers come through. The error in device manager is "Resource conflict (code 12)". It doesn't allow you to change the I/O resources manually either. Tried via safe mode with no luck as well. It's worth mentioning that I have 4 of these and have replicated this across more than one.
    I then load the Lenovo system update tool. However, it states it is unable to update the drivers. In order to rule out SCCM, I manually took a Windows 7 32 bit install cd and walked through the manual install. Then loaded the NIC driver and then the system update tool. It grabs all the drivers but once again we are back to the "resource conflict (code 12)".
    Lastly, I was shipped the 32-bit recovery cds and reloaded one. After a network card driver update being needed, it loaded. I then proceeded to extract the drivers to load into SCCM and reload them manually (2 different system tests). However, the same results, "Resource conflict (code 12)".
    Any suggestions as to why or if their is a driver load order dependency or a 32bit vs 64bit handling of resources or ? and obviously if anyone had successfully used SCCM against this line?
    Thanks in advanced!

    Doing it this way ''should'' maintain your folder structure as it exists in IE.
    In IE: <br />
    File > Import/Export - Export to HTML file
    ''then in Firefox:'' <br />
    Bookmarks > Organize Bookmarks -> Import & Backup - Import HTML... = From HTML file

  • When will FF be available in a true 64-bit version for use with Win 7 Pro 64-bit?

    Using Win 7 Pro 64-bit, when will FF 64-bit version be available?

    Someday. This is a question asked multiple times but the answer is always the same, there is no real benefit to moving to 64 bit Firefox, and the amount of work required to do something with no benefit makes this a low priority. Eventually it will happen, but just because it uses 64bit doesn't magically make things better.

  • Internal speakers have stopped working (Lenovo W500 with Win 7 Pro)

    Hi
    I have a Lenovo W500 4062-5YG... O/S: Win 7 Pro
    My sound device is a Conexant 20561 SmartAudio HD.
    The problem is, that the internal speakers have stopped working all of a sudden... I think it is a hardware problem since when I hookup external speakers or headphones they produce sound... but I am no expert!
    I have done the following to try and fix it:
    Disable, then enable audio drivers
    Uinstall, then install audio drivers
    Setting the internal speakers as the default speaker source
    Restoring the system to an earlier day (where I knew that the speakers had functioned)
    None of these actions have worked.
    I actually thought I could perform a hardware test on the speakers in the "Lenovo Solution Center"... but it doesn't seem like it:-(
    So...
    How can I know for sure whether it is a hardware or software problem?
    And more importantly - How can I get my internal speakers to work?
    Any help is appreciated.
    Cheers
    Philip

    Hello Philip,
    As mentioned in your post, you have performed all the major troubleshooting steps to resolve the issue. I suggest you to update your BIOS also in order to resolve your issue. You can download and update the BIOS update utility from the below mentioned web link.
    http://support.lenovo.com/en_SG/downloads/default.page?
    Kindly click on Quick path and put your 7 Digit TYPE-Model number(40625YG) in the box and then click on the Find My Product. Please click on BIOS and then download the BIOS update utility according to your Operating System. It might resolve your issue. If it will also not work then it seem to be an issue with hardware. Kindly get in touch with the support centre they will assist you and try to resolve the issue.
    Regards,
    Harish
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • I have a new PC with Win 7 Pro and trying to xfer my libraries from my previous PC also running Win 7 Pro. How do I accomplish that?

    I have a new PC running Win 7 Pro 64 bit.  I want to xfer all of my iTune libraries from previous PC also running
    Win 7 Pro 64 bit to my new PC.  Thus far have been successful in doing so.  Any suggestions on how I should
    accomplish this?

    Yes.
    tomfromlong beech wrote:
    "Remember one one level of subfolders is allowed."  Does this mean that you can have as many subfolders as you want, but they can only be one level deep under the main folder?

  • Acrobat 8 Pro not compatible with Win 7 Pro 64

    When I changed from Win XP Pro to Win 7 Pro I could not transfer Acrobat 8 Pro. Adobe Support just informed me that Acrobat 8 Pro was not designed for Win 7 and that's it. This was pretty frustrating and gave me the opportunity to search the market. I am going to switch to PDF Suite that is coequal to Acrobat but hundreds of times favorable in price!

    Support gave you the correct answer. The new underpinnings of Windows 7 makes it impossible for Acrobat 8 to function properly. It should not surprise you that new OSs require new software. Acrobat 9 is very nice software, you can get an special upgrade price from 8 to 9. Acrobat 10 is likely to be available real soon now. There are many programs available to create pdfs. Office can do so natively. If that is all you need then Acrobat may not be for you. However, for some there is nothing quite like Acrobat.

  • Satellite P845T-107 with Win 8 PRO but after Win 8.1 update it isn't PRO

    Yesterday at Saturn Salzburg bought the notebook.
    It has on the bottom a PRO Windows 8 label.
    Unfortunately, I first initiated the update to 8.1 and then only a backup created on a USB stick.
    Windows has muddled up the the Pro version after Win 8.1 update.
    Can not join domain, as I expect from a PRO version actually.
    How do I get the original Pro version again?
    The label does so, that there must have been a Pro license.
    How do I get the licenses number?
    I'm A bit sour ... how Toshiba is helping me?
    Ekkehard
    +Message was translated by google translator+

    Hi
    Regarding to the Toshiba Satellite P845T-107 specification page, the notebook was preinstalled with Windows 8 64bit.
    [Toshiba Satellite P845T-107 specification page|http://www.toshiba.de/discontinued-products/satellite-p845t-107/]
    It was not Pro version.
    You can also check all the details about this notebook on the Toshiba Unit Details
    http://aps2.toshiba-tro.de/unitdetails/
    I will need to put the serial number to get the information.

  • Crash rendering sequence with titles, Premiere Pro CC

    Just establishing fresh thread for CC from the reply I posted in the Premeire CS6 thread.
    Summary with updates:
    After adding titles from Premeire's bult in titler, on a 1080/24p sequence containing a mix of 4k R3D and 1080 ProRes 422 files, I received the following error when trying to render *some* of the clip previews with those title overlays:
    "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."
    Subsequently, Premeire wouldn't actually shut-down, but switch to a recovery file.
    Disabling the title on the 2nd layer would result in the underlying video rendering without issue.  Trashing media cache files did not remedy the problem.
    Exporting video seems to function, though the render/export times have quadrupled from before adding the simple, text-over-video titles to the project.  A 15 minute sequence containing 70% 4k raw/30% 1080 ProRes422 and with roughly 3 minutes of title overlays is about an 8 hour render vs. 2 hours without the titles.
    System specs 2.53 GHz i5 Macbook Pro, 8GB RAM, OS 10.7.5

    Well, certainly one of my sequences (let's call it "A") always causes a crash.  Sequence B was NOT causing a crash last week.  Today sequence B started crashing (in 7.0).  So I updated to 7.01 and tried again.  Still crashing (always, now).  So I set out to create a new sequence C. 
    To create sequence C, I opened a successfully completed project from last week.  I Saved As... "New Opening Sequences".  Next, I cut away every sequence except for the sequence that holds the intro.  I did a Project > Remove Unused to get rid of all the footage, titles, etc.  Now I had a project that only contained Sequence C and it's linked media.  Nothing is offline.  Everything is in tact.
    Finally, I open the project I need to finish today.  I need to add the bumper to the front of the video.  So I navigate within the Media Browser to find the "New Opening Sequences" project.  I double click.  I get the yellow, dynamic link-like loading bar.  When the project media, bins and sequences appear, I double-click the sequence I want to impor.... KKKKKEHEHHE!!!  Crash.
    I'll restart to get you the exact error message...
    WOW!!!  I just left this window open to go get the exact error message for you.  I went through the same steps above.  It worked this time.  So to answer your question, Sequence C is also hit or miss.  This is the first successful attempt today (about 10 previous tries, restarts, etc).
    Definitely seems like a bug.  Can anyone else reproduce this crash?
    P.S. - Perhaps it's significant, perhaps not:  In all cases, A, B and C, these sequences have Dynamic Linked footage from After Effects (animations).  While they do have some live-action, they are primarily AE animations.  This may help you reproduce the crash.
    I'm also not running anything unusual.  Mainly the OS, a browser, Webroot SecureAnywhere (Anti-virus), Premiere.

  • ITunes 6.0.1.3 installation problem with Win XP Pro

    I am trying to install the newest version of iTunes on my laptop which runs Windows XP Pro. I have installed SP 2 and have all windows updates installed. The iTunes installation process has removed my old version of iTunes and appears to install the new version. I get a grey box on my desktop when it is installing (as if it is going to become the iTunes icon), but the box always disappears at the end of the installation process when the process is in the step of "Publishing product information". After installation completes I have no iTunes and there is no iTunes folder in my Program Files folder! I never get any error message, just no program. I have disabled my anti-virus software and attempted to install again and the same thing happens. Any suggestions?

    Hi iFriend,
    try this, it worked for me:
    1) first of all, uninstall QuickTime and older versions of iTunes from your PC, using the "remove" button in the "install applications" tool that you find in the windows control panel.
    2) reboot the system
    3) turn off the windows firewall application; go into the windows control panel, double click on windows firewall and disable the firewall option
    4) if you have one, disable your Anti-Virus application; i mean its real-time protection.
    5) probably it's not necessary, but for being sure... download and launch the standalone installer of QuickTime (latest version)
    6) download and launch the iTunes + QuickTime installer from this web address
    7) as an option, i suggest you to download and install also iTunes Art Importer. It's a nice application, that allows you to import from the internet directly into iTunes the album ArtWorks of the selected tracks in iTunes. I installed it, and it works very well with iTunes 6.
    8) after all the installations, remember to enable both firewall and anti-virus previously disabled!
    as i said, probably the 5th passage is not necessary, but i did it and it worked!
    if you have any questions or feedbacks, just relpy to this topic. stay iTuned!
    bye, bye,
    Marco

Maybe you are looking for