Tactic 3D Wrath will not output on one speaker

Hi,
I have owned a pair of Sound Blaster Tactic 3D Wrath headphones for about a year now, when very recently I have noticed that they are no longer outputting on one speaker. This is not only an inconvenience, but it ruins the virtual surround sound, which ruins the point of having high end headphones such as these. I only want to RMA them as a last resort, so I wish to know if there is any way to fix the headphones before I decide to RMA them.
Thanks,
newm

Originally Posted by newm
Hi,
I have owned a pair of Sound Blaster Tactic 3D Wrath headphones for about a year now, when very recently I have noticed that they are no longer outputting on one speaker. This is not only an inconvenience, but it ruins the virtual surround sound, which ruins the point of having high end headphones such as these. I only want to RMA them as a last resort, so I wish to know if there is any way to fix the headphones before I decide to RMA them.
Thanks,
newm
Hi newm,
Just to clarify, when you say that they are "no longer outputting on one speaker",
do you mean that either the left or right ear cup is not working any longer?
If so, have you tried your headset with another audio source (EG: MP3 Player, Smart Device)?
Cheers!
Philip-CL

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