Taking me to OS X Utilities

My MacBook Pro with OS X, its taking me to recovery utilities, but it does not mount the single default installed partition. When i do repair disk, it gives " Invalid Content in journal and invalid B-tree node size.
Nor i can anything under Time machine backups, I am fully stuck, how to recover my data.

Have the hard drive checked out at an Apple store or AASP.
https://locate.apple.com
Genius bar does not charge to diagnose.
It could be the flex cable connection, or hard drive bracket, or the hard drive its self.

Similar Messages

  • No on-board audio on 15" MBP - early 2011

    Hi,
    Hardware: Macbook Pro early 2011, Core i7, 8GB RAM, 500GB HDD
    Software: OSX Lion 10.7.2
    Since yesterday my MBP speakers are not showing any audio available. Whenever I click the audio buttons on the keyboard, it shows the audio increase/decrease with a cross on the audio button showing that no onboard-audio is available for the system. I have searched Apple Communities for the possible causes and tried everything, save re-installing the OS / updates, e.g. killing coreaudiod application, reboot, repair permissions, starting in safe mode, deleting BezelServices preference files, connecting / dis-connecting a headphone etc.
    One last thing, when I connect the headphone, the output audio starts working. But as soon as it is disconnected, the on-board audio goes away.
    Could anyone please suggest the possible cause? I also use VMWare Fusion, MS Office for Mac 2011, Skype, Trillian etc, so not sure if one of them could be the cause of this.
    Thanks for the help,
    Mayank

    Hi,
    I again see this issue happening on my machine. It started suddenly after my MBP had a kernel panic (the machine froze and I had to push the power button for a few seconds to switch the machine off and then restart). Since then the sound is not there and the icon in the menu bar is shown "grayed out".
    Per my earlier try, I re-installed the MacOSX10.7.2 Combo update but it did not work. I also tried to reset the PRAM and NVRAM (per suggestion from TheSmokeMonster) and it did nothing apart from taking me to Mac OSX Utilities page from where I just restarted.
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    Message was edited by: mayank205

  • Disk Utilities taking 4 hours in after 10.5.6 update!

    hi
    I need to know why Disk Utilities is taking so long, i find it hard to accept that this is normal!
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    HI Logic,
    Try this... delete this file: com.apple.diskutility.plist /Users/YourName/Library/Preferences
    Drag the .plist file from the Preferences folder to the Trash, empty the Trash and reboot. Launch Disk Utility and see if it repairs permissions in less time.
    If that doesn't do the job... you need to use your restore disk to verify the hard disk for errors:
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    Insert your Mac OS X Install disc in your computer’s optical drive or an optical drive connected to your computer, and then restart your computer. When you hear the startup tone, hold down the C key until you see the progress indicator, which looks like a spinning gear.
    Follow the onscreen instructions until the menu bar appears with the Utilities menu in it, choose Utilities > Disk Utility, click First Aid, and then click the Verify button. If DU reports errors, click Repair. When it's finished, from the Menu Bar, select Utilities/Startup Disk. In the Startup Disk window select MacintoshHD 10.x.x and click Restart.
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    Carolyn
    Message was edited by: Carolyn Samit

  • Help! I downloaded and installed the a security update for safari last night and after it rebooted my system quit recognizing my password and quit working, taking me to a utilities window.

    I let my system download and install the latest security update for Safari  yesterday, 28 Apr 14, and when it rebooted, it wouldn't let me login.  Instead it took me to a utilities windown that allowed me to verify my h/d then told me it couldn't be repaired so I would need to save all of my documents (not sure how since it won't boot up) and reinstall OS X.  Help!

    terrelld,
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  • Storage Other still taking up a lot of space & is it ok to delete apps pre-installed in MBA?

    Hi, I have checked the previous discussions on Storage HD problem in which suggestions to turn off backup, snapshots, even to using OmniDiskSweeper to reduce the space being used by Other but these suggested methods don't seem to work out for me.
    I don't have auto backup turn on for Time Machine. If I don't have Time Machine on, do I still have to perform the Terminal function of "sudo tmutil disablelocal"?
    I have used OmniDiskSweeper which revealed around 26.8GB files that I am pretty sure I need to keep, be it that the biggest size is the iTunes media folder in which converted audios are stored and taking 9.3GB of space.
    Based on my screencap below on my Storage HD, I have basically nothing much in terms of Audio, Movies, Photos, Apps, Backups but almost half of the space is being taken up by Others, just mind puzzled me.
    I know there are still space left and not critical but I just purchased this MBA last Christmas so I would like to be well prepared looking at the rate the Other storage is increasing each time. Any advice would be much appreciated. I am using external HD as Time Machine Backup and I do this backup manually. All my other audio, movies, photos, docs files are stored in another external HD.
    My other question is that is it ok or advisable to delete apps that are pre-installed when we first received the MBA? I noted there are quite a number of apps that may not be of use (especially those under the Utilities folder) but pre-installed. In the event that I have uninstalled/deleted these pre-installed apps is there any way to restore or download them?? Are these apps the ones that are taking up the space under Other or they will just fall under Apps section? I also installed some widgets apps like around 8 of them - not sure how I can gauge the size of these widgets.
    Thanks!

    blinkable wrote:
    I don't have auto backup turn on for Time Machine. If I don't have Time Machine on, do I still have to perform the Terminal function of "sudo tmutil disablelocal"?
    No, as you notice in this screenshot, "backups" is Zero.  This is where local snapshots would be stored.
    My other question is that is it ok or advisable to delete apps that are pre-installed when we first received the MBA? I noted there are quite a number of apps that may not be of use (especially those under the Utilities folder) but pre-installed. In the event that I have uninstalled/deleted these pre-installed apps is there any way to restore or download them?? Are these apps the ones that are taking up the space under Other or they will just fall under Apps section?
    You can delete the Apps.  You can reinstall them at any time by inserting disc 2 (the applications disc that came with your mac).  I don't use GarageBand or iMovie, so I deleted them.  Apps just fall under the "Apps" category.  I qquestioned the Genius Bar as to what is in "other" and they said it is impossible to say exactly what is in that category, it is slightly different for each user.  It does include the operating system among other things.  They told me to thing of it as an "etcetera" category.

  • Taking a long time to load a YouTube video and then it will not play

    Trying to watch youtube videos and connection from news source. It has been taking along time to load and then will not play... Do I have a setting off any ideas? This has not been the case until recently

    Try to restart using your installer disk, by inserting your installer disk and restart while pressing C.
    And after it reboot using installer disk and you select the installer language, got o utilities and repair permission and disk.
    Also try to reset your PRAM and SMC:
    http://docs.info.apple.com/article.html?artnum=303319
    http://docs.info.apple.com/article.html?artnum=2238
    IF the problem still presist, you might have to re-install your OS X.
    Good Luck.

  • Why is it taking so long to back up on my external hard drive?

    I have a WD 1TB 3.0 USB external hard drive & im transfering 200GB of data.
    Why is it taking so long to back up all my data onto my exernal hard drive using time machine?
    I turn it on every day for about 12 hours to backup.
    I think it will take about 4-5 days to complete, is this normal?

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Post the messages timestamped from then until the end of the backup, or the end of the log if that's not clear.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into a message.
    Some personal information, such as the names of your files, may be included — edit that out, too, but don’t remove the context.

  • I just bought a new desktop and will be taking my old one to the apple store tomorrow to have the data transferred. Does the transfer include the transfer of programs or just data?

    I just bought a new desktop and will be taking my old one to the apple store tomorrow to have the data transferred. Does the transfer include the transfer of programs or just data?

    They will simply use Migration Assistant to transfer your Home folder, third-party applications and support files, and system preferences. This is something you could do yourself. You would need a Firewire cable to connect between your old computer and your new one. Migration Assistant is installed in the Utilities folder of your new computer.
    See Transferring files between two computers using FireWire and How to use Migration Assistant to transfer files from another Mac.

  • The other section on my Mac's disc space is taking up all of my space!

    Hello!
    I'm having some major problems with my Mac's other memory (as you can see).
    A few weeks ago, that yellow bar used to be pink (indicating Backups). At that point, I got the "Your startup disk is almost full." message, and after making sure all my files were backed up, I executed the sudo tmutil disablelocal command. After a few minutes, I checked back on my disk space, and it looked exactly as it does now (except that I've turned the local backups back on here to try and fix it). So what I think happened is that the delete was interrupted by something and the backups files are still there, but corrupt, so they are no longer viewed by the system as backup files.
    Yesterday, I took it to the apple store and the genius I talked to told me to just remove some of my big files. For instance, I had a 20 GB Windows VM on the hard drive. So I followed his advice and bought a 1TB drive, on which I put the VM, along with some big programs and files. After those big files were gone, the yellow "other" bar made some progress (backwards, of course). But even moving the absolute biggest file on the machine (according to DiskInventoryX and OmniDiskSweeper) didn't change the majority of the bar. So that makes me think that there are some files that I don't have permission to see or use that are taking up my space. Here is a screenshot of my OmniDiskSweeper scan (that's it, I checked):
    If you do the math (or just look at the title bar of the window) it says that I have 77.2 GB of space used up. Unfortunately, you have to realize that it actually didn't scan everything. The software's being honest: if it can't see a file, it takes up no space (0 bytes). For instance, take my users folder:
    My users folder takes up 27 GB. But the admin, guest, and service accounts combined take up 0 bytes. No way. So one of those 0 byte folders must be the culprit. The question is, which one? Any help would be appreciated. Thanks!
    Mac information:
    MacBook Air, 13 Inch, Mid 2012
    Intel HD Graphics 4000
    2 GHz Intel Core i7 Processor
    8GB 1600 MHz DDR3 Memory
    OS X - 10.9.4 (Build 13E28)

    ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
    Back up all data now.
    If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
    Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
    Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
    sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.
    The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
    I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
    When you're done with the app, quit it and also quit Terminal.

  • How do I get rid of the "other" space that's taking up my disk space?

    So my mac has been constantly giving me notifications about how my hardrive space is almost full. So I went into my storage space to find out what was taking up so much space on my laptop to find that this "other" seems to be taking up the most space. So I was just wondering how I can decrease this or how I can get rid of it?

    For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
    Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
              iPhoto ▹ Empty Trash
    Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
    According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
    When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as  Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
    See this support article for some simple ways to free up storage space.
    You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
    Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
    Proceed further only if the problem isn't solved by the above steps.
    ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
    Back up all data now.
    If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
    Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
    Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
    sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.
    The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
    I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
    When you're done with the app, quit it and also quit Terminal.

  • How do i get rid of "other" on macbook air? its taking up too much room

    How do I get rid of the "other" storage space on my macbook air? it takes up too much on my small 64GB macbook air? I must get rid of it as I have now space to put anything on my computer.

    For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
    Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
    iPhoto ▹ Empty Trash
    Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
    According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
    When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as  Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
    See this support article for some simple ways to free up storage space.
    You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
    Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
    Proceed further only if the problem isn't solved by the above steps.
    ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
    Back up all data now.
    If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
    Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
    Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
    sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
    Launch the built-in Terminal application in any of the following ways:
    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
    I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
    When you're done with the app, quit it and also quit Terminal.

  • My iMac, OS 10.7.5, is abnormally slow on start-up, taking many minutes for my password sign-in window to show up.  I've run Disk Permissions and have verified my hard drive and all is in order.  What do I do to start up my Mac in a normal manner?

    My iMac, OS 10.7.5, is abnormally slow on start-up, taking many minutes for my password sign-in window to show up.  I've run Disk Permissions and have verified my hard drive and all is in order.  What do I do to start up my Mac in a normal manner?

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract.
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • My MacBook Retina has been shutting off multiple times per day. It is beginning to happen more frequently. What can I do to locate the exact issue? My warranty has expired so I would like to get to the bottom of it without taking it in to an apple store.

    It is beginning to shutdown with no warning more frequently. What can I do to locate the exact issue? My warranty has expired so I would like to get to the bottom of it without taking it in to an apple store.
    I am currently learning how to do diagnostics on mac hardware but I am not a native mac user. It is unlikely that this is a software issue. Please, any input will be helpful.

    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
         after the chime press and hold down the OPTION key until the boot manager screen appears.
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