Tcode SCC4 no shows options "New Entries" and "Copy as"

Excuse my bad english initially.
Entering the user sap*
The problem is that when you run the transaction SCC4 and pressed the button "Display -> Change" does not show both the "New Entries" button as the button "Copy as".
The goal is to create a new client but the problem mentioned above can not get it.
Thank you for your cooperation, I expect prompt response.

Dear Mant,
I think this is authorization problem ->
You can try two important things.
1. go to SU01 and create new user with SAP_ALL and SAP_NEW. and after that login through this new user and check.
2. Also check the DDIC and SAP* permissions through SU01 .
3. Go to Authorization tab in your created user and provised complete activity access.
Also check in SM12 , if there is locked entry then delete it for this respective client.
If your problem will not resolve for this reply then paste the error again like any popup message after pressing the display-change button.
Regards
Pranay Agarwal

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