TCP active open: Failed connect()    Error: Connection timed out

Hi,
There is one message which can't be delieved to the recepient with error " TCP active open: Failed connect() Error: Connection timed out" This is the error that we found in the mail.log_current file.
I have no problem sending email to the same address from my hotmail account.
any suggestion ?
Thanks,
Joe

The message can only mean one thing. Your server cannot connect to that host.
It's possible that the remote system is lying to your Messaging Server, and that's gotten it confused. Some firewalls do this by repeating the entire capability string from the server behind them, but can't actually handle all the capabilities.
PIX firewalls do this.
When you connect, they pretend to be able to "startls", but if you try, they hang up. They appear to handle "EHLO", but when you try, they hang up.
You can put debugging on the tcp_local channel, and see the actual conversation, if you like.
master_debug and slave_debug go into the imta.cnf definition line. MM_DEBUG=5 goes at the end of your option.dat file.
then
imsimta cnbuild
imsimta restart
will attempt to send the message. You will want to back the changes out, as you'll get lots of extra log files you really don't need.
Post the log file, and we can see what's happening.

Similar Messages

  • TCP active open: Failed connect()    Error: Connection timed out SMTP

    Hi,
    Messaging server version is,
    ./imsimta version
    Sun Java(tm) System Messaging Server 6.2-6.01 (built Apr 3 2006)
    libimta.so 6.2-6.01 (built 11:20:35, Apr 3 2006)
    SunOS bglbbmr1-a-fixed 5.9 Generic_118558-28 sun4u sparc SUNW,Sun-Fire-V440
    17-Dec-2008 10:47:40.08 1730.8e.741
    tcp_local Q 4 [email protected] rfc822;[email protected] [email protected] /mta/queue/queue/tcp_local/013/ZUg0i1t9I0ZG~.00 <[email protected]>; TCP active open: Failed connect() Error: Connection timed out SMTP/xyz.my-domain.in
    I have been getting this above error on my mail server from last
    4-5 days. I am getting complaints from end users that the users can't
    send any mails using Outlook but I did check with my test user I can
    send mail by using webmail.
    The Failed MX lookup Errors also getting in my logs the error detail given bellow.
    17-Dec-2008 10:47:39.65 1730.91.737
    tcp_local - Y TCP|0.0.0.0||209.85.143.114|25 SMTP/airtelmail.in/aspmx.l.google.com
    17-Dec-2008 10:47:39.92 1754.41.255
    tcp_notify - Y SMTP/infomedia18.in/infomedia18.in
    17-Dec-2008 10:47:39.92 1754.41.256
    tcp_notify Q 7 rfc822;[email protected] [email protected] /mta/queue/queue/tcp_notify/017/ZXg0i1t3U_ZoD.00 <[email protected]>; Failed MX lookup; try again later
    17-Dec-2008 10:47:39.94 1754.41.257
    tcp_notify Q 6 rfc822;[email protected] [email protected] /mta/queue/queue/tcp_notify/010/ZXg0i1t3U_ZoF.00 <0KBZ003MRGU7MQ30@my-domain> Failed MX lookup; try again later
    I tried stopping and starting msg service using stop-msg and start-msg to sort out this above problem but no result. :(
    When I do check the tcp_local queue it has been growing every day as well the tcp_notification queue also.
    /opt/SUNWmsgsr/sbin/imsimta qm su
    Messages
    Channel Queued Size (Kb) Oldest
    tcp_notify 10741 1080610.61 16 Dec, 00:59:24
    tcp_local 8334 733849.31 15 Dec, 00:19:00
    tcp_lmtpcn 0 0.00
    tcp_be 0 0.00
    reprocess 0 0.00
    process 0 0.00
    conversion 0 0.00
    Totals 19075 1814459.92
    This queues are increasing day by day.
    One more thing is that I cant see a service/channel called CONVERSION running on my server when i do use this command.
    ps -aef | grep conversion
    root 6144 6000 0 11:14:28 pts/1 0:00 grep conversion
    When i try to start it using imsimta qm utility, output shows as
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    qm.maint>;
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    qm.maint>; stop conversion
    QM-I-STOPPED, channel stopped
    qm.maint>; start conversion
    QM-I-STARTED, channel started
    qm.maint>;
    I can see that on other servers the conversion channel is running and few msges are in queue. I do have other servers which running the same messaging server. But I am not getting why don't on this server. Where both servers having the same configuration.
    Please, help me to sort out this issue.
    Thanks in advance....
    BSK

    Thanks Mr. Shane,
    The server which is running conversion channel.
    ps -eaf|grep conversion
    mailserv 16824 8472 3 17:08:11 ? 0:48 /opt/SUNWmsgsr/lib/conversion
    mailserv 28728 8472 0 17:17:30 ? 0:00 /opt/SUNWmsgsr/lib/conversion
    root 1057 26387 0 17:18:12 pts/1 0:00 grep conversion
    more /opt/SUNWmsgsr/config/conversions
    in-channel=*; in-type=application; in-subtype=*; in-disposition=*;
    parameter-symbol-0=NAME; parameter-copy-0=*;
    dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
    message-header-file=2; original-header-file=1;
    override-header-file=1; override-option-file=1;
    command="/opt/SUNWmsgsr/private/virusscan.sh"
    in-channel=*; in-type=x-zip-compressed; in-subtype=*; in-disposition=*;
    parameter-symbol-0=NAME; parameter-copy-0=*;
    dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
    message-header-file=2; original-header-file=1;
    override-header-file=1; override-option-file=1;
    command="/opt/SUNWmsgsr/private/virusscan.sh"
    in-channel=*; in-type=image; in-subtype=*; in-disposition=*;
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    dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
    message-header-file=2; original-header-file=1;
    override-header-file=1; override-option-file=1;
    command="/opt/SUNWmsgsr/private/virusscan.sh"
    in-channel=*; in-type=audio; in-subtype=*; in-disposition=*;
    parameter-symbol-0=NAME; parameter-copy-0=*;
    dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
    message-header-file=2; original-header-file=1;
    override-header-file=1; override-option-file=1;
    command="/opt/SUNWmsgsr/private/virusscan.sh"
    in-channel=*; in-type=video; in-subtype=*; in-disposition=*;
    parameter-symbol-0=NAME; parameter-copy-0=*;
    dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
    message-header-file=2; original-header-file=1;
    override-header-file=1; override-option-file=1;
    command="/opt/SUNWmsgsr/private/virusscan.sh"
    Following entry from /opt/SUNWmsgsr/lib/config-templates/imta_tailor
    IMTA_CONVERSION_FILE=<msg.RootPathUNIX>/config/conversions
    The server which doesnt show running conversion channel
    #more /opt/SUNWmsgsr/config/conversions
    !in-channel=*; in-type=*; in-subtype=*; in-disposition=*;
    ! parameter-symbol-0=NAME; parameter-copy-0=*;
    ! dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
    ! message-header-file=2; original-header-file=1;
    ! override-header-file=1; override-option-file=1;
    ! command="/opt/SUNWmsgsr/private/virusscan.sh"
    in-channel=*; in-type=application; in-subtype=*; in-disposition=*;
    parameter-symbol-0=NAME; parameter-copy-0=*;
    dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
    message-header-file=2; original-header-file=1;
    override-header-file=1; override-option-file=1;
    command="/opt/SUNWmsgsr/private/virusscan.sh"
    in-channel=*; in-type=x-zip-compressed; in-subtype=*; in-disposition=*;
    parameter-symbol-0=NAME; parameter-copy-0=*;
    dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
    message-header-file=2; original-header-file=1;
    override-header-file=1; override-option-file=1;
    command="/opt/SUNWmsgsr/private/virusscan.sh"
    in-channel=*; in-type=image; in-subtype=*; in-disposition=*;
    parameter-symbol-0=NAME; parameter-copy-0=*;
    dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
    message-header-file=2; original-header-file=1;
    override-header-file=1; override-option-file=1;
    command="/opt/SUNWmsgsr/private/virusscan.sh"
    in-channel=*; in-type=audio; in-subtype=*; in-disposition=*;
    parameter-symbol-0=NAME; parameter-copy-0=*;
    dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
    message-header-file=2; original-header-file=1;
    override-header-file=1; override-option-file=1;
    command="/opt/SUNWmsgsr/private/virusscan.sh"
    in-channel=*; in-type=video; in-subtype=*; in-disposition=*;
    parameter-symbol-0=NAME; parameter-copy-0=*;
    dparameter-symbol-0=FILENAME; dparameter-copy-0=*;
    message-header-file=2; original-header-file=1;
    override-header-file=1; override-option-file=1;
    command="/opt/SUNWmsgsr/private/virusscan.sh"
    Following entry from /opt/SUNWmsgsr/lib/config-templates/imta_tailor
    IMTA_CONVERSION_FILE=<msg.RootPathUNIX>/config/conversions
    Is this above information u r asking?
    As u wrote erlier, the conversion channel works some times and some times doesn't work.
    Thanks lot...
    BSKADAM

  • SpamAssassin / Amavisd tuning - TCP active open: Failed connect() errors

    I started this post as we were experiencing a problem with occassional delayed mail delivery to our mail store. As I continued writing it, I think that I've resolved it. But I wanted to post this anyway so if I'm doing things right it might help someone else; or, if I'm doing something wrong someone can correct me. :) For reference, we have a quad Sun v440, and process about 500,000 messages a day.
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    example.com represents our local domain. The errors seemed to occur proportionally to the amount of incoming mail we received. That is, we saw more of them under load.
    We are running SpamAssassin, Amavisd/clamav, and:
    Sun Java(tm) System Messaging Server 6.2-5.01 (built Nov 22 2005)
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    SunOS hostname 5.9 Generic_118558-11 sun4u sparc SUNW,Sun-Fire-V440
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    My amavisd max_servers was set at 15. After reading http://www.ijs.si/software/amavisd/amavisd-new-magdeburg-20050519.pdf and making a wild guess, I increased it to 30. The errors were less frequent, but still occurred.
    The output of 'sar -d' showed that my local disk was experiencing upwards of 80% utilization. I moved the amavisd temp directory and the spamassassin bayes db to a san volume, and that sped everything up dramatically. The connect errors went away, clamav avg time per message is at 4 seconds down from 10. I am now receiving errors from spamassassin that say:
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    tcp_intranet smtp mx single_sys subdirs 20 dequeue_removeroute maxjobs 7 pool SMTP_POOL allowswitchchannel saslswitchchannel tcp_auth
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  • TCP active open: Failed connect()

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  • TCP active open: Failed gethostbyname()    ?

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