Tech Help

Hi, my bb sunk in water and it doesn't work any more. I bought it while I was in another country but know I'm in CA,US. How can get this fixed. Is there any maintenance store or I have to send it to the head office in Canada.
Thanks.

The device is probably no longer repairable. It would cost more to fix it than it's worth. How long ago did it happen? Did you try to use it while it was wet? It is possible to have the device come back to life if the battery, sim card, and media card are all removed right away and the device set aside to dry for several days. If you didn't do that then I'm afraid the device is fried.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Similar Messages

Apple tech helped me 60 min ago. Told me to create new account for wife. Wiped out her ipod music--now iTunes wont let me download it in her new account so I can restore her music! Help!!

Today an Apple tech helped me 60 min ago. Although my wife and I have diff apple ID's, our music was mixing and syncin back and forth. The tech told me to create new comp user account for wife which I did. I wiped out everything on her ipod and signed in under her ID. When I tried to put it back I got a message that I couldn't download her purchased music for 90 days because there was another apple ID associated with my computer. Not sure wether that means mine or hers. What I am sure of is that I'm dead if I can't get her music back. Please help. Thanks, Craig

I can understand how that would be frustrating. If you created a brand new Apple ID for her, your Apple ID should not have been affected any more than anyone else's. They are as separate from one another as your Apple ID is from mine.
Since you just bought your MacBook Air, you can certainly contact AppleCare for this, and I encourage you to do so. They will straighten it out.
Until then, if you want to troubleshoot this on your own, sign in to your Apple ID here:
https://appleid.apple.com/
Click the blue "Manage your Apple ID" button. If it says it no longer exists or gives you other hassles, it's probably not worth your effort to pursue. Have Apple fix it.
Contact Apple starting with this link - never Google it: http://www.apple.com/support/
Navigate the pages as follows:
Under "Contact Us" click the blue "Contact Support" link
Click the blue "Get Started" button
Click "More Products & Services"
Click "Apple ID"
Click "iTunes Store, App Store or Mac App Store"
Continue with the appropriate options and choose the contact method most convenient for you.

How do I get tech help for export pdf during Australian business hours?

How do I get tech help for export pdf during Australian business hours?

You can post your issues in this forum or send your questions to DL-exportpdf_feedback.
Jyh-Jiun Liou

Medieval Tech Help: a good example of the movie-maker's art

http://www.youtube.com/watch?v=LRBIVRwvUeE
It's not only hillarious, but a very skillful example of short movie-making.

I see it the other way round, from my perspective from working on both sides. I have a theory that half of the questions asked by users are valid because the manual does not explain adequately, and half the help given by tech help is not understandable or incomplete. Like two minds a mile apart!

My Tech Help, llc question.

I called Apple yesterd and spoke with an Indian gentleman named Charles. I told him my problem and he said my warranty was 3 days out of date for coverage. I bought a 3 month warranty and then he routed me, by phone to another website called, "MY Tech Help". I was on the phone with them for over 4 hours and my problem still isn't solved. My question is: Is "My Tech Help" and affiliate of Apple or have I been scammed?

Apple does not sell three month warranties, and in particular does not extend the warranties of devices that have passed out of their warranty period. I suggest you contact Apple again and try to get the straight info about what you have. Contact Apple using expresslane.apple.com if you are in a country that supports it or call the appropriate phone number on this page.
Just looking at the website you mention - presumably http://www.mytechhelp.com/apple-support.aspx I do not see anything that looks like they are part of Apple or being used by Apple for support. Rather they look like a 3rd party support company.
Best of luck.

Tech help pleeeese.....

Tech help needed on Bios configuration : Does not detect the optical drives (DVD combo nor the DVD/CD RW) and if I change some settings in the Bios only one is detected as RAID unit ?????
hard drive is not SATA so it is pluged in IDE 1 (no slave - jumper in master position) and optical drives in IDE 2 DVD combo as Master and DVD +/- RW as slave on same ribon cable - jumper setting double checked and ok.
I cannot get the Bios to identify IDE1 with Hard Drive and IDE2 with the other drives
no problem with the floppy this one is always shown as for the media card reader.
Can someone tell me wath are the setting to make in the Bios so I get proper identification of my hardware?
MSI 915G COMBO
P4 3.2 HT [775 SKT]
256 MB 533 (Samsung)
Maxtor 160GB 8MB CACHE ATA
LG DVD Drive/Burner
LG DVD/CD RW Combo
mitsumi 7 in 1 media card reader (integrated floppy)
Win XP PRO SP1

I am having exactly the same problem My ATA 133 80GB HDD is in IDE 1 but the Bios says it is in IDE 3 and my CD & CD RW are on a ribbon to IDE 2 and they are not found at all!!! but the floppy is.
The board is a 915P/G Combo
Memory DIMM 512MB DDR400 NAN
INTEL P4 540J 3.2Ghz 800 Mhz FSB 1MB L2 CACHE
Pentium 4 400w PSU
And I have the same problems as the other post
Any help greatly appreciated new to fiddling with the inside of the box!

So far I have found Australians to be the best technical support, although its rare to get them on the phone. If I go to the shop in Australia, an Apple person will solve an issue in 7 mins, that a phone overseas tech help couldn't in 1 and half hour

So far I have found Australians to be the best technical support, although its rare to get them on the phone support line.
If I go to the shop in here, an Apple person will solve an issue in 7 mins, that a phone overseas tech help couldn't in one and half hours. That is the truth.

Obviously you are not a Kiwi. Do you think there is something in the water that accounts for the difference?
Ciao.

Where would I look on desk top computer for back ups from iPad that tech helped me back up to try to fix my iPad? Apple replaced my iPad but I can't find any of my photos. Tech told me they would be on my desk top. Can u help me? Thank, MEC

Where would I look to find my back ups from my iPad onto desk top computer? The tech. Who helped me try to repair my iPad helped me back them off the iPad onto desk top. Apple had to send new replacement iPad. Tech told me the back ups would be on my desk top but I can't find them. I have lost all my photos. Can anyone please tell me where to look? Thanks, Marti48

I think that the tech probably meant that your photos would be in the backup. If he helped you backup your iPad on your computer, then you have to restore from the backup in order to recover your photos.
Did you bring your computer with you when you got this help from the tech backing up your iPad, or did he talk you through this over the phone?
How to backup and restore from a backup
http://support.apple.com/kb/HT1766

Tech Help. Want to Unbridge Actiontec Fios Modem, Reset Does Not Help

I successfully bridged my Actiontec Fios Modem in order to use a third party modem as I was looking for faster speeds. {And did get them with the Wireless N modem]. However, did not realize I would lose remote dvr search functionality. So, all I want to do is get the settings back to how they were previously - no third party modem, no bridge, just good old slow Verizon hardware. I have numerous times went into the Verizon modem settings and restored settings to default. I have also held the reset button on the back of the modem for 30 seconds for a hard reset. This does not work. I still have an orange light indicating no internet connectivity. I did call Tech support, but of course their systems are down and the guy was no help whatsoever to walk me through it manually.So, in the meantime only way for me to connect to internet is to redo bridge settinigs and use third party modem.
Any help would be great.

jenhalt wrote:
I have also held the reset button on the back of the modem for 30 seconds for a hard reset. This does not work. I still have an orange light indicating no internet connectivity.
If you've done a hard reset on the Actiontec router and still have an orange internet light, one of the following is true:
A bad connection bewtween the ONT and the router
A bad ONT
A bad router.
BTW, the Actiontec is a ROUTER, not a modem. FIOS does not use modems.

TS3212 everytime that I try to connect my ipod to itunes, the message says that the program is not installed properly. I have had three I T techs help me re-install itunes only to continue to get this message. my computer sees the ipod, but itunes does no

everytime that I try to connect my ipod to itunes, a message says the the program is not downloaded properly and needs to be re-installed. I had three different I T techs do this and I get the same message each time I try to connect. can anyone help ?

This can sometimes be the result of a faulty/damaaged USB sync cable. Do you have another cable you could test it out with?
B-rock

HT1688 iPhone 4S no WiFi anywhere iOS 5 after Apple Tech help same issue on iOS 6

ISSUE - can not connect to any WiFi hotspot at all
Several weeks ago my daughters iPhone 4S AT&T (on iOS 5) phone number failed to connect to any WiFi hotspot on her college campus including: campus wide WiFi, Starbucks or her Cisco 1500 WiFi in her dorm room. She has an iPhone 4S under warranty (I think now in the range of 30-20 more days).
The iPhone couldn't find any WiFi at all, but her roommates iPhone 4 worked perfectly everywhere on all hotspots.
So I have been paying for massive data overage charges with AT&T because the iPhone 4S is broken.
AT&T and then APPLE tech support first call 4 hours long
She rented a car and drove home 47 miles (94 miles round trip) and spent the afternoon a few Sundays ago and I spent 4 hours on the phone with AT&T and then Apple support.   I was weird I pointed our that her phone was 0.06GB over capacity e.g. a yellow caution alert in iTunes - but the Apple tech on the phone said just back it up and we would reset and restore it.
We did all the usual stuff with AT&T and then they gave up and moved us to Apple (backups, resets, then a full system factory revert, and restore) - it was brutal I hadn't seen my daughter in 2 months and her entire visit was a tech support nightmare.
Despite saying I did not want her to upgrade to iOS 6.X - the apple tech wanted to do a full restore BUT the restore procedure triggered an unwanted iOS 6.X upgrade (and wiped the phone and started a massive download) without my permission - it was a slow painful 1 hour 40 minute download. Worse yet I kept thinking that if she is 0.06GB over capacity and the iOS 6.X is "bigger" than 5.X what was going to happen to her phone ? The apple tech got testy with me when I pointed this out I had to say "you know if a glass of water is overfilled by 0.06 and you want to replace 2 oz with 3 oz (e.g. the iOS upgrade form 5 to 6 ) then obviously it will spill some more - she didn't get it.
So I have a near 2 hour download - scheduled a call call back but was hung up on (Apples IP phone system couldn't here me talk) and had to go back through AT&T's 611 support number support to get an Apple technician since the Apple line said it was closed - her iPhone was in a limbo 1/2 upgraded state waiting for user input in iTunes.
During the restore (I say during not after) that her WiFi did start working while the apple tech was on the line BUT the restore was still gong on in the background - her camera roll took 16+ hours to restore ( yes sixteen hours !!!) - during which time she left the phone tethered to her Mac-book didn't use it and left her Mac-book attached to a power source.
Overall she says that lost some data and her also her music playlists on her phone, and it did connect to WiFi when the rep was on the line and when she first got back to the her college campus.
Comments (not related to the issue at hand):
1. Overall this was a very very time consuming experience - I am a computer guy (not stupid but not super Mac knowledgeable either) but it seems to me that we should be able to attache the iPhone to iTunes and Apple should be able to remote control everything instead of saying click her click there and having Apple technicians say there is a non-existent menu (she was mixed up between Mac OS-X and Windows PC iTunes) here etc. etc.. Seriously why have the end user involved this is 2012 and if the iTunes is on the Internet there is no excuse for not granting access to Apple Tech!
2. As for iOS 6.X (I loaded it my IPhone 4) your maps are crap and useless I hate it thanks for giving me a worthless mapping system - I gout out my old GPS unit and put it back in my car. Seriously give us back Google maps. My other daughter gets pop-ups upgrade to iOS 6 but can not load iOS 6 because it then says not enough space. What a joke !
---------------------------------------ISSUE recurred after 1-2 days can not connect to any WiFi at all
But it only worked for one (1) or two (2) days and then under iOS 6.X the same issue started happening.   Her iPhone 4S failed to connect to any WiFi hotspot on her college campus (LMU) including: campus wide WiFi, Starbucks or her Cisco 1500 WiFi in her dorm room. The exact same thing.
I keep getting hammered on over use cellular charges from AT&T despite she should be cooked due to all the WiFi radiation coursing through her body on campus form both her own Cisco 1500 hotspot and the campus wide network.
---------------------------------------AT&T tech support second call AT&T said the phone was broken Apple should replace
So it only worked for one (1) or two (2) days despite my daughter driving almost 100 miles and being sucked into a a marathon 4 hour tech support nightmare with Apple. The net result the exact same thing started happening again no WiFi capabilities again. So I had her call AT&T at 611 and the AT&T technician talked to her looked at the lengthy case notes from the prior call e.g. the history and said that the iPhone 4S was defective phone no point in wasting another four hours of every one's time. She was told by AT&T to go to the Apple store get the iPhone replaced as it was under warranty.
Problem is that she has no way to get to the Apple store (no car) so I now have a 94 mile round trip to pick her up and go to an Apple store before her one (1) year warranty expires - as such I made this appointment.
I did some more research and this seems to be a pretty big problem for people - Apple is hiding the issue hoping people just go away and they have no concept of cost and time that they force down customers throughts to debug problems.
It even seems like Apple actually hid a known problem from me during my initial four hour tech nightmare that Tim Cook admitted publicly on Sept 24, 2012 (last few links) see below links for further research:
https://discussions.apple.com/thread/4351894?start=0&tstart=0
http://forums.macrumors.com/showthread.php?t=1462046&highlight=no+wifi
http://forums.macrumors.com/showthread.php?t=1456066&highlight=no+wifi
http://forums.appleinsider.com/t/152837/tim-cook-acknowledges-disabled-greyed-ou t-wifi-issue
http://bpmredux.wordpress.com/2012/0...he-little-guy/
http://bpmredux.wordpress.com/2012/09/24/tim-cook-shows-youre-never-to-big-to-re spond-to-the-little-guy/
All in all Apple is really dissapointing me 5 iphones and the newer they get the more bugs 3G worked great no issues, iPhone 4 no major issues, iPhone 4S buggy WiFi - never want to use an iPhone 5 form what I am reading.

No one is going to read your lengthy post.
If the basic troubleshooting steps outlined in the User Guide don't work, then bring your phone in for replacement.

New tech help install new hard drive

Installing a new drive in late 2007 MBP. Read about cloning drives et al. using carbon cloner.
Instructions for cloning to an already formatted external verbatim HD - by dividing an existing partition looks simple enough.
http://help.bombich.com/kb/overview/formatting-your-hard-drive-for-use-with-carb on-copy-cloner
I would do the clone just to see how it works and have a bootable copy of my existing drive...
But what I'd like to do is - Fresh Install - everything, and pull desired data over manually from time machine back up I have on external.
QUESTION - after I install the new "unformatted drive" into computer what happens when I start it up since there is no operating system? Will I just be able to restart and use my Snow Leopard disk - NOT ORIGINAL COMPUTER INSTALLATION DISKS - to format drive and install OS ?
If so, I would do software upgrades, then install applications and updates, then get my data from time machine back up.
Any advice appreciated. Thanks.
David Stamm

You will need to do this:
Drive Preparation
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
7. When formatting is completed quit DU and return to the installer. Complete the OS X installation.
When done you will boot into the newly installed system on the newly installed drive. You can then restore what you want from your backup.

Need tech help to fill in forms on iPad 4

I have an iPAD 4. I RECEIVED A form from a client that needs to be filled out and returned.
I have Adobe reader and Acrobat, I saw on Acrobat that I need to purchase something called Export pdf for iOs etc. which I don't understand. Is this what I need to be able to convert the form and type on it. Or is this something that allows me to make up a form, type on it and then send it out? I need a program that allows me to type on forms or contracts that customers send me.....HELP....I NEED IT LIKE YESTERDAY. THX IN ADVANCE FOR ANY HELP I CAN GET...ASAP

You don't need ExportPDF to fill in a form.
You can download Adobe Reader from the App Store on your iPad. It lets you fill out forms. Then you can email the filled out form by using the Share button. Good luck.

Every time when login for browser it say helper file is not there,it is conformed by microsoft tech help

Browser does not work daily I have to install .Microsoft on line help
dignose that helper file has damaged what to do so that I should get permanent solution
regards
PT VIJAY RATTAN VAIDYA

Hi,
Please see [https://support.mozilla.org/en-US/questions/916668#answer-305338 this.]

Need tech help on partner determination.

Hi Guys,
As per the specific business scenario,we have defined one partner determination procedure but we do have two business process in which partner are getting determined from sold to party but other country we determine from ship to party.
Note -We are using only one document type OR do we have any tech suggestions like via user exit can we manage if yes How????

Hi,
Plz can you make it elaborate
as per your thread i understood,You defined one partenr Procedure ,which you already maintained in OR.

Tech Help

Similar Messages

Maybe you are looking for