Terrible Wireless connection

As of late, i have purchased a new airport, and since then my connection has gotten worse and worse. When i take my computer out of sleep its at 4/4 bars. the second i press my AOL instant messenger or my firefox browser, it decreases to 2 and sometimes 1. I dont understand why my connection is so bad, that when i download something i get maybe 150 kb/s on a good day. I am about 15-20ft away from my airport base station. My moms laptop is probably 5-10 feet away and gets 5 bars all the time and gets 850+ kb/s on the same files.
Here is my computer specs:
Machine Name: iMac G5
Machine Model: PowerMac8,1
CPU Type: PowerPC G5 (3.0)
Number Of CPUs: 1
CPU Speed: 1.8 GHz
L2 Cache (per CPU): 512 KB
Memory: 1.25 GB
Bus Speed: 600 MHz
Boot ROM Version: 5.2.2f2
Please someone, tell me how to boost my connection speed so that it can be almost similar as the direct connection. I play World of Warcraft and would like to continue with a good connection. The way its at now, i get disconnection almost every time i log in.
thanks so much,
Yours Truely

It could be the antenna wire connection to the AirPort Extreme card. Many people find that it takes more pressure than they expect to properly seat the antenna wire into the card. Compare your installation with the photos in KB 108039, Properly attaching the antenna on an AirPort Extreme Card.

Similar Messages

Terribly slow wireless connection.

hi, I have a wireless B router model BEFW11S4 ver. 4. My wireless connection says that it is usually "good" or "very good", but when browsing the web i get painfully slow speeds. When i reset the router and go into the settings and restore my network settings my connection speeds are fast again for about 10-20 minutes before it is painfully slow again. This is terribly frustrating. can anyone please help me, i would appreciate it! thanks, mike

There are many causes for poor wireless connections, and many solutions:
First of all, give your network a unique SSID. Do not use "linksys". If you are using "linksys" you may be trying to connect to your neighbor's router. Also set "SSID Broadcast" to "enabled". This will help your computer find and lock on to your router's signal.
Poor wireless connections are often caused by radio interference from other 2.4 GHz devices. This includes wireless phones, wireless baby monitors, microwave ovens, wireless mice and keyboards, wireless speakers, and your neighbor's wireless network. In rare cases, Bluetooth devices can interfere. Even some 5+ GHz phones also use the 2.4 Ghz band. Unplug these devices, and see if that corrects your problem.
In your router, try a different channel. There are 11 channels in the 2.4 GHz band. Usually channel 1, 6, or 11 works best. Check out your neighbors, and see what channel they are using. Because the channels overlap one another, try to stay at least +5 or -5 channels from your strongest neighbors. For example, if you have a strong neighbor on channel 9, try any channel 1 through 4.
Also, try to locate the router about 4 to 6 feet above the floor, in an open area. Do not locate it behind your monitor or near other computer equipment or speakers. The antenna should be vertical.
Also, in the computer, go to your wireless software, and go to "Preferred Networks" (sometimes called "Profiles" ). There are probably a few networks listed. Delete any network named "linksys". Also delete any network that you do not recognize, or that you no longer use. If your current network is not listed, enter its info (SSID, encryption (if any), and key (if any) ). Then select your current network and make it your default network, and set it to automatic login. You may need to go to "settings" to do this, or you may need to right click on your network and select "Properties" or "settings".
If the above does not fix your problem, download and install the latest driver for your wireless card.
Some users have reported improved wireless performance by switching from WEP to WPA encryption.
If you still have trouble, download and install the latest firmware for your router. After a firmware upgrade, you must reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it.
Hope this helps.

Using External monitor with DVI kills wireless connectivity

I recently purchased a BenQ G2400WD 24" 1920x1200 monitor, for use with my May 2007 GMA 950 2.0Ghz. Macbook.
Upon receiving the monitor, I immediately plugged it in to my Macbook, using the Mini-DV to VGA adaptor I already had, for use with projectors. The monitor was good, but a bit blurry and not too sharp, due to the analog signal. So I ordered a Mini-DVI to DVI adaptor. When it arrived, the improved picture quality was immediately apparent.
However, as time went on, I noticed my wireless connectivity was getting terrible. Extremely slow Safari page load times, and upon going to Terminal and pinging my router, I would often get response times of 21000 milliseconds, or worse! I did a lot of research, on router firmware, on wireless connectivity, etc., but to no prevail. Then, on a whim, while continually pinging my router, I removed the DVI adaptor from my monitor. The ping instantly dropped from tens of full seconds to just a stable 0.4 milliseconds! Using my VGA connection resulted in no worse wireless connectivity than without it, but upon plugging in DVI and stressing the connection a bit (i.e. downloading a large file), the connection went bonkers. The pings also immediately jump from 0.4 milliseconds to a range of 1-4 milliseconds, regardless of any "stressing".
I have done numerous research, including searching both here and on other discussion forums. It appears this problem with DVI connection is fairly common, but with no resolution so far. Any help would be great!
A few important notes:
-Both ends of both my VGA cable and my DVI cable are shielded.
-I have tried numerous channel changes of my router, to no prevail.
-While using DVI, EVERYTHING works well except the wireless. So the monitor isn't too demanding for my computer.
And I hope my thorough post didn't scare you away!

I have this same issue with the dvi and wireless disconnect. I am using a samsung 214T. I am glad to know i am not the only one seeing this, because it is kind of one of those things that is hard to believe. Anyway, I am also curious what kind of routers people have who are experiencing this issue. I am using a wrt54GL with tomato firmware.
Also, In addition to the disconnect, my picture quality on my monitor gradually degrades over time...starting with what looks like snow flecks. After waking from screen saver, sometimes it is full static. Turning off and turning back on the monitor clears the static away.
I can use another samsung 19in monitor with dvi without any problems.

Often lose wireless connection when using HDTV as monitor

I have an unusual wireless networking problem when using my Samsung HDTV in my living room as a monitor for my MacBook (when watching Internet TV shows, for example). Frequently when I switch URLs, networking freezes, even though the connection appears strong, with the Airport symbol at the top of my screen showing all bars. To re-establish the wireless connection, I have to go through the process of re-joining my network through the “Join Other Network" option. The signal holds as long as I don’t try to change it, as in selecting another URL.
I connect to my HDTV via HDMI cable, using a mini-DVI to HDMI adapter from my Macbook’s video-out port. The audio connection is a mini-plug from the Mac’s headphone out jack to stereo RCA plugs associated with the TV’s HDMI port.
The wireless connection is through a Lynksys Wireless-G 2.4 Ghz, 54 Mpbs Broadband router.
I’d appreciate any solutions the Apple user community has to offer.

I'd say this has nothing to do with your display. The problem will likely lie in either your router settings, network settings or a simple signal strength issue. Try first changing the broadcast channel on your router, and make sure all settings are correct for your desired network.

Can't configure Wireless Connection to HP OfficeJet Pro L7780

I recently purchased both my iMac 24" 2.8GHz computer with OS x 10.5.2 and HP OfficeJet Pro L7780. I was able to use the HP setup CDs for my Windows laptops and configured them to use the printer in a wireless configuration.
The iMac is creating the headache (actually I think it's HP causing the headache). When I try to install HP's driver 9.7.1 using their utility, it is unable to detect the L7780 in a wireless configuration. The moment I connect via USB or wired Ethernet, the printer is detected without a problem. My printer is located @ 192.168.1.30, fixed IP address via a NetGear FSW308 switch. My iMac is fixed @ 192.168.1.100 and the gateway is 192.168.1.1
I spent hours on the phone with HP support and am still in the same spot... HP software won't find the printer when it is wireless. I can configure OS x 10.5.2 to use the internal L7700 series driver and put the IP address in the dialog box. The printer prints without issue using the OS printer drivers, but the other features such as scan and fax will not work without the HP software.
I can ping the printer and I can connect to the printer's EWS, but the HP software will not find the software.
Overall config: iMac wireless network connection to switch; Printer also wireless connection to switch.
So far HP is dumbfounded and all they can say is that I should call Apple because the printer software works fine when I connect the Ethernet or USB cables.
HELP!
Thanks,
Roland

Thank you for the thought. Yes, although my SSID is public, I have a WEP 128-bit security key. The printer, the iMac and my Windows laptops all connect to the wireless network without issue, as evidenced by my Windows laptops and iMac (if I use the driver included with OS X 10.5.2).
I can ping the printer from the iMac as well as connect to the printer's web interface, so connectivity exists. It is as if the setup software or the printer are trying to communicate using a port that or service that OS X may be blocking.
My OS X firewall is configured to accept all connections though... so that shouldn't be the issue unless there is a bug in accepting all connections.
Thanks,
Roland

I get wireless connection but my internet does not work on my ipad 2

I get wireless connection but my internet does not work on my ipad 2

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Wireless connection not working after installed newest Lenovo ThinkVantage System Update programs

Hi, everyone!
I've installed some newest programs through Lenovo ThinkVantage System Update and just after that my wireless connection has stopped working. Here are the installed programs:
ThinkPad UltraNav Driver for Windows 32-bit version 15.0.24.0;
ThinkPad Power Management Driver version 1.60;
ThinkPad Modem Adapter version 7.80.8.0;
ThinkPad Hotkey Features Integration Package Setup version 3.11.0001;
Inter Wireless WiFi Link for Window XP version 13.02.0000;
ThinkVantage Access Connections for Windows XP version 5.62;
ThinkPad Power Manager version 1.88;
Lenovo ThinkVantage Toolbox (32-bit) version 6.0.5514.61.
I've got a Lenovo T61 with Windows XP SP3.
Also in Device Manager, there are now the two "Other devices" bellow with a yellow question point and a yellow exclamation point by side:
Bluetooth Hands-free Audio;
Bluetooth LAN Access Server Driver.
Does anyone have any idea what can be done to have these issues solved?
P.S.: when I click Fn+F5 it shows only the Bluetooth Radio.

Hello and welcome,
I've seen something like this on XP machines after updates a couple of times now - my T61, a friend's T400, and his daughter's T61. I guess that makes 3
_Maybe_ your situation is the same.
The fix in all 3 cases was to go to device manager and uninstall the wifi driver. Then scan for hardware changes and let it reinstall the driver. Something about how Access Connections or some other networking mangement thingy was hooking the drivers I guess.
On both of the friend's machines, the wired networking was also b0rked. Same fix there.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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My hp top shot laserjet pro m275 cannot find my wireless connection

Hi there,
my printer cannot find any wireless connection available.
and the blue light on the wifi icon is blinking.
how do I solve this problem so i can print again?

The blue wireless light flashing means you are not connected to your routers SSID. You need to go back and connect to your routers SSID with it's password to get the light on solid.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

After downloading Yosemite, my HP Photosmart D110 printer will no longer work. The wireless connection is fine but says it cannot find my printer when trying to print.

After downloading Yosemite my printer, a HP Photosmart D100 will no longer print. The wireless connection is fine, and a test page printed perfectly directly from my printer. When trying to print from my computer, it says it cannot connect or find the printer. I tried downloading the most updated software from HP website but it doesn't appear to be helping.

Try resetting the printing system.
OS X Mavericks: Reset the printing system
If you have the printers IP address open Terminal (applications/Utilities) and at the prompt type: ping {printerIP}. You will get a reply or failure.
Network Printer Troubleshooting
HP – Wireless Printing Center
HP – Printer Not Found During Wireless Installation

Printing with HP Deskjet 1510 from wireless connected ipad using computer connected to broadband

Hi,
I am trying to figure out easy way to print any content from my ipad connected with wifi through xp computer to HP Desjket 1510,

Hi Ieb_Fabulous,
Welcome to the HP Support Forums. I gather you are trying to hook your Deskjet 1510 printer to your laptop with a wireless connection.
This printer does not support wireless connectivity. I have included the Deskjet 1510 Printer Specifications for your reference.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Deskjet 3050 wireless connection trauma

Hi, my Deskjet 3050 has stopped working over the wireless network and I'm stumped. It was working fine, but has now stopped. My laptop is connected to the home router (BT) and the printer is also connected to the same router (according to the router config page), but I can't connect to print. I've gone back to the beginning and re-installed the printer and all drivers and software, I can print with a USB, I can transfer wireless config details via USB, but I still can't print wirelessly. Help?

Hi PG-PG,
I understand that you are having a problem with getting the printer working on your wireless network. I will try my best to help you resolve this. I suggest power cycling your network.
How to power cycle network
Follow these steps to reset your HP printer, your wireless router, and your computer.
1.Press the Power button on the HP printer to turn it off.
2.Disconnect the power cord from the rear of the HP printer.
3.Disconnect the power cord from the wireless router.
4.Turn off the computer.
5.Wait 30 seconds.
6.Reconnect the power cord to the wireless router.
7.Wait 30 seconds, or until the router is fully on and ready.
8.Turn the computer back on.
9.Wait for the computer to reload.
10.Reconnect the power cord to the rear of the HP printer.
11.Turn the printer back on.
If this does not resolve the issue then I suggest setting a Static IP Address. In this document for Printer Does Not Maintain Wireless Connection has steps for setting that up.
I hope this information helps, please let me know how it goes.
Thank you,
I worked on behalf of HP.

Deskjet 3050 J610a - Unexpected wireless connection problem.

Running:
MacOSX 10.7.4
HP Software: HP_Lion_Ink_SW_v12.13.17
Printer: Deskjet 3050 J610a had been working perfectly through wireless connection from a
MacBook5,1 Intel Core 2 Duo, while I had been using HP Software HP_Installer_DJF4100_v9.7.1, that was *not* meant for this printer, but I could 'ADD" the printer Deskjet 3050 via System Preferences, through HP Socket,
Looking [unwisely] for a more "functional" configuration, I looked up HP support and found that a specific software had been released for computers running "Lion".
So I uninstalled the previous DJF4100 software, restarted the computer, and installed the new software and drivers for Lion as indicated above.
Now the printer Deskjet 3050 J610a shows up in the computer's network under 'Devices" as
"HPJ610a.047DED", Network Type:Computer-to-Computer. It is also detected with "
Security:None", whereas my whole home Wi-Fi network is encrypted with WPA/WPA2 Personal.
I could of course regress to the previous software and configuration, but before doing that I would like to understand why this new software that has been released by HP for Mac computers running Lion is behaving in such a way, why the printer shows as a stand alone device (which it never did before).
As I said, before I regress to the previous configuration, using a software that originally is not the one required by the printer, neither by the computer's operating system, I welcome all information and suggestions.
I need that wireless connection!
Thanks in advance.
This question was solved.
View Solution.

Download and install this: http://support.apple.com/kb/DL907
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Printer 'offline' when actually not on wireless connection laptop

I have an Officejet Pro L7590, connected via a wired connection to my Linksys router.
My laptop runs Windows 7 32-bit Home Premium and is wireless connected to my router.
When I double-click the printer in 'Devices and Printers'. It shows 'printer offline'
When I print a document it goes to the queue, but doesn't printer.
I have already tried the following:
. re-install the printer
. install the printer as local printer, with as port the IP address of the printer
. install the printer as networkprinter
. run the Diagnostic tools provided by HP
But still the same problem.
When I connect my laptop via a wired connection to my router (without changing anything to me printer settings) the printer is 'online' and works fine.
How can I make the printer work when my laptop has a wireless connection?

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

PhotoSmart 310a doesn't print using wireless connection

First... I have to say that if I had known what a HUGE pain in the butt this printer was I would never have bought it. On top of that, the thing apparently doesn't have an option to "hard wire" connect it to my computer... which the guy at the store didn't bother to point out. On top of that HP's customer service is, apparently, non-existent, as attempts to reach by phone are useless.
They can't even seem to get the model number on the machine where you can find it... so the instructions on "how to find your model number" are useless.
That said... here is my problem... which if I can't fix, I'm simply returning this and getting something else.
I have my printer all set up. Wireless is set up. ePrint is set up. Test pages print fine.
I have actually been successful printing with it ONE time.... so I know that it can do it.
It does give me a "low signal" message - however it seems to have no problem printing using the email option, or downloading from the web for the "reports." It scans and my laptop "sees" the scanned image, which is transmitted over the wireless network. If it is truly a low signal problem it seems like it would have issues with other functions regarding the internet.
BUT... when I send something from my laptop (MacBook OSX 10.5.8) to the printer it says...
.. connecting
.. idle
.. priinting (%)
.. then the print job disappears from the queue in the dialog box ... yet nothing actually prints out.
.. it then say's "Printer Ready" - I guess ready for another print job that it won't perform.
.. It does NOT give any kind of error code... say it's "paused" or anything like that. It's as if it THINKS it is printing... but it does not. It makes no sound like it's trying to print either. Paper is loaded in fine and it will print test pages with no problem and doesn't indicate any problems on those other than "low signal"
... When I use the "printer utility" to print a test page - also goes wireless - it prints just fine.
I've tried to use this printer only 4 times now for various jobs... and each time has been an ordeal lasting from 30 minutes to several hours. I've managed to get it to print on one occasion... though I can not remember how I did it.
It has NO problem printing from an email... so I guess I could just always do it that way... but it involves several extra steps to do so and I'm not even sure it would work for every type of print job I need.
It works fine scanning
It works fine photocoping
It works fine printing from ePrint (email)
It just DOES not print via the wireless connection
I don't understand how a company can make something this sophisticated and not have it give you an ERROR CODE when it fails to complete a function... and frankly, I'm fed up with this thing. It's a big, oversized, shiny paperweight and I've wasted way too much of my time trying to figure it out. This is one last ditch effort.
Can anyone help? THANKS so much if you can!
Sue

It is more likely a network problem, so please tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).
In the mean time, you could try this quick trick; resetting the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Oh, and indeed this printer does have a USB port for connection directly to your computer. It does NOT have an Ethernet port for connection directly to your router.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Officejet Pro 8100 Wireless Connectivity Issue

Hi, I've just purchased the HP Officejet Pro 8100 and have not been able to connect via wireless to the home network. I've tried connecting to 3 different routers and no success. Steps I took were as follows.
Steps:
1. Insert Driver CD
2. Install HP Driver Software
3. Follow on screen prompt for wireless connectivity
4. Was prompted to connect USB cord temporarily
5. Prompted to select SSID
6. Prompted to enter WPA Security Key
7. Screen saying your printer failed to join the following Wireless network.
8. Humored myself and read all the troubleshoots. No good.
9. Downloaded and Flashed new firmware to Printer. New Firmware installed. Still did not help.
*One thing to note: On the Failure to connect to Wireless network Error on Step #7 it says something about MAC address filtering and to enable the above MAC address. The funny thing is there is no MAC address supplied above. The field is blank. All that aside, MAC address is disabled in the first place anyway. Just wondering why the printer software doesn't know the printers own MAC address.
Attempted to setup printer on the following routers...
Router #1
Router: e4200
Local IP: 10.0.0.1
Subnet: 255.255.255.0
DHCP Range: 10.0.0.10 to 10.0.0.59
SSID: "Kosmos 2.4" and "Kosmos 5.0" 2.4ghz and 5ghz bands respectively
Channel Width: 20mhz or 40mhz
Wirless Mode: a/b/g/n
Security Mode: WPA or WPA2 Mixed Mode
Router #2
Router: EA4500
Similiar Setup as Router #1
Router #3
Router: 2wire 3801HGV
Local IP: 192.168.1.254
Subnet: 255.255.255.0
DHCP Range: 192.168.1.64 to 192.168.1.253
SSID: "u2" *Eliminated Spaces in SSID
Wirless Mode: b/g
Security Mode: WPA2
If anyone could shed some light that would be great. Otherwise I guess ill be returning it very soon.

Now you know why you were unable to connect.
Absolutely. It should be broadcasting its own SSID.
This link goes to a factory reset document for your printer.
is your printer still in warranty?
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Terrible Wireless connection

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