The address bar and all the command & tool bars disappear from my web page as soon as I log on. The leaves me with no way to enter a web address or navagate.

When I attempt to use Firefox, the address bar and all the command & tool bars disappear from view as soon as I start the program. I can see the scrolling our of view at the top of my screen. This leaves me with no way to enter a web address, navigate or even exit the program.

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).<br />
If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.<br />
You can click the Maximize button at the top right to leave full screen mode or right click empty space on a toolbar and use "Exit Full Screen Mode" or press F11.

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Hi, just updated hubby's iPhone 4 and all of his music has disappeared from the iPhone and from the iTunes library! He does have music still stored on his iPod, but can't get it from the library on his iPod back to phone or itunes. technophobe help pls!

and all of his music has disappeared from the iPhone and from the iTunes library! Luckily he does have music still stored on his iPod, but I can't get it from the library on his iPod back to the phone or to itunes.Please help, but technophobe so put it in simple english please!

Sounds like the music you had on your phone was not the same music on his computer. The iPhone/iPod touch is not designed to be a storage device. When you sync with a computer that doesn't have your music, it deletes your music from your phone.
Was this music you purchased from iTunes? if so, and you are in the US, tap on itunes app, tap updates, tap purchased and tap on the cloud icon to get each song back. If you're not int he us, get iOS5 update later this week and do the same.
But you need to move your itunes library to his computer. Create a user account on his macbook pro for you. From your external drive backup, load your itunes library on it. Then sync as usual! (Don't tell me you don't have a backup for your computer!)

I've activated a new iPhone 6 from the backup of the previous device and all pre-installed iWork apps got lost. How do I get them back? AppStore downloads are offered with a fee.

Hi all!
I've activated a new iPhone 6 (iOS 8.1.3) from the backup of the previous device and all pre-installed iWork apps got lost. How do I get them back? AppStore downloads are offered with a fee. Any advices?
Thanks in advance.
Harald

Hi Ingo,
thanks for your help. Your hint didn't solve my problem but pointed me in the right direction.
When I wanted to activate my new phone from backup I realized, I didn't knew the password. It was noted on a paper at home. So I activated the phone free cause I couldn't await coming home ... a new toy!
Due to GameCenter I have two apple-ids and unfortunately I took the wrong for the activation.
Back home I've reset the phone and activated it from backup. The iWork apps disappeared and now are linked to the other apple-id.
I was able to re-install the apps from AppStore for free. But I don't think I can transfer the apps to the other id.
Thanks a lot
Harald

I just upgraded to Firefox 10 and all my pinned app tabs disappeared. Not sure how to get them back. This did not happened with any previous upgrades.

Was using Firefox 9 before upgrade.
Note that I was using Tab Utilities 1.1.2 which is now disabled because it is not compatible with Firefox 10 (but this utility does not really deal with app tabs anyway).

Please try this: In Firefox, '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information''' > '''Open Containing Folder'''. This opens the [http://kb.mozillazine.org/Profile_folder Firefox Profile Folder]. Copy the '''sessionstore.js''' and '''sessionstore.bak''' files to another place, '''Exit''' Firefox, delete these two files in the profile folder and copy and rename the '''sessionstore.bak''' to '''sessionstore.js''' from the backup to this folder (profile folder). Start Firefox and please also check '''about:sessionrestore'''. Please note that this may not help if the .bak file's size is smaller than the .js.

I ran the program to improve speed and crashing and lost my norton tool bar and vault login

I ran the program to improve speed and crashing and lost my norton tool bar and vault with all my log ins. I am sure it is still here some place but can not find it.

Hi flkeen, Did you try to uninstall that program which you install to improve speed ..see if that works after un install that program....and restore the firefox after uninstalling that program.
see link here for reset firefox https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems?esab=a&s=restore+firefox&r=1&as=s#w_solution-1-reset-firefox-to-its-default-state

Firewall: The invalid rule and all subsequent rules were skipped.

Hi All,
As a web developer, I have had some experience administering Linux, Solaris, Windows, but I am new to OSX.
I have a problem with the firewall I need help with.
Here are the symptoms:
1) Address Groups: Besides any, I have an address group called Admin, it contains my home and work ip address. Other address group is for LAN. When inspecting the properties of a group, the interface tells me 'valid IP address' or 'address range from .. to ..'. This seems OK
2) When editing an Advanced Rule, I can select one of the Address Groups just created for a source/destination. I save the configuration, resulting in a error 'Error while writing settings (cannot apply one or more rules - detail in log)'.
Opening the editor for the rule again, the field with the source/destination now has a small note under it: 'Invalid IP address, range or group). This is my first problem.
3) I have now deleted all Advanced Rules and deselected the ones I cannot delete. Still the error message 'Error while writing settings...'. The log offers no help at all:
May 23 10:17:07 Shaman servermgrd: servermgr_ipfilter:ipfw config:Notice:Disabled firewall
May 23 10:17:07 Shaman servermgrd: servermgr_ipfilter:ipfw config:Info:Finished generating rules in 2 ms
May 23 10:17:07 Shaman servermgrd: servermgr_ipfilter:ipfw config:Notice:Flushed rules
May 23 10:17:07 Shaman servermgrd: servermgr_ipfilter:ipfw config:Error:Failure code returned by ipfw command: 64, message: 'Line 18: recv, xmit, via require interface name or address\n'
May 23 10:17:07 Shaman servermgrd: servermgr_ipfilter:ipfw config:Error:The invalid rule and all subsequent rules were skipped.
May 23 10:17:07 Shaman servermgrd: servermgr_ipfilter:ipfw config:Notice:Enabled firewall
I cannot find out what is wrong from this output.
3) At this point I may as well turn the firewall off, for instance I have given access to http/ssh/ftp to group 'any', but they can in fact reach any port at all.
Thanks in advance for any help or suggestions,
Sander
2GHz PowerPC G5 Mac OS X (10.4.6)

Well, the obvious question is what does line 18 say?
The log clearly states that the rule on that line is the one it's having problems with:
May 23 10:17:07 Shaman servermgrd: servermgr_ipfilter:ipfw config:Error:Failure code returned by ipfw command: 64, message: 'Line 18: recv, xmit, via require interface name or address\n'
Check /etc/ipfilter/ipfw.conf for the configuration file in question.

The display speakers, the camera display, and all three USB outputs in the back are not working?

The speakers, the camera display, and all the USB outputs in the back are not working.
I was typing a paper last night when the electricity went off, and 5min later went back on, and all the display speakers, the camera display, and all the USB outputs in the back are not working.
FYI, it's LED Cinema display.
Solutions? Suggestions?

Hi,
Actually BACK is standard user command so it is not stopping and going to selection screen.
Give some other use command like 'BCK' and try....

When I downloaded the latest version of Firefox, the print was so small I could bvarely read it. what do I need to do to enlarge the print without losing some of my tool bars...?

When I downloaded the latest version of Firefox, the print was so small I could barely read it. what do I need to do to enlarge the print without losing some of my tool bars...?
== When I downloaded the latest version of Firefox, the print was so small I could bvarely read it. what do I need to do to enlarge the print without losing some of my tool bars...?

THIS ISSUE IS RESOLVED FOR ME.
When I opened this pop-up to view the settings (File > Page Setup > "Format & Options": Scale ), the Scale value was 40%. Changing it to 100% corrected the issue I observed.
To my knowledge, I have not been inside this pop-up window before to set the Scale option. Could this value be affected by other actions within Firefox? I noticed this while using v12 which was installed 24Apr2012.I know it worked correctly since that installation, so why did the Scale value change?
UPDATE: I just realized that the Scale option in print preview sets the Scale value in the settings. NOTE TO ALL: This is a sticky setting, not just a setting for a specific output request.

I have a PowerMac G4 running ProTools that no longer boots up. All I get is a file folder on the screen with a flashing question mark in it. Ran the Utility disk and all systems passed. Any ideas?

I have a PowerMac G4 running ProTools that no longer boots up. All I get is a file folder on the screen with a flashing question mark in it. Ran the Utility disk and all systems passed. Any ideas?

You need to use the computer's install disks to repair the hard drive or install a new OS.
(58033)

Cloud backup restored photos and documnets to the wrong folder and all in one folder

I used the cloud backup to backup and restore my photos and documents because I was told to fix my problem I would have to do a hard reset. When I restored the photos and documents they were all restored to the wrong place and all in one folder. Please help. Is there any way to fix this or is their cloud backup program just stupid and I am screwed?

Kallyone,
Let's get to the bottom of this and get your pictures and documents backed up correctly. What phone do you have? Did you restore every all at once? Try removing the files and doing the restore again. Did you do the restore from the phone or desktop app?
JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

HT204406 I did a sync in itunes and now almost all of my songs have disappeared from my itunes library. I'm sure they're in the cloud, but what if I want to play one on my computer? How do I find them?

I did a sync in itunes and now almost all of my songs have disappeared from my itunes library. I'm sure they're in the cloud, but what if I want to play one on my computer? How do I find them?

- Try resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next, restore from backup.

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of the

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of these ids are obsolete and I have no access to those accts. The songs all played on my old computer without prompting me for a password.
Any ideas how I can get around this hassle and get them all to play? We're talking about 800 songs that are being obstinate. The new computer is authorized under my "new" Apple id, which I have used for years.

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

How come although iPads are getting more powerful, the iOS apps from apple are so mediocre and just not that great? We spend all this money for the latest ipad and all we get is these $5 video and music apps from apple. Why create the iOS platform and onl

How come although iPads are getting more powerful, the iOS apps from apple are so mediocre and just not that great? We spend all this money for the latest ipad and all we get is these $5 video and music apps from apple. Why create the iOS platform and only offer so so apps like IMovie and GarageBand ? While other developers are offering much better apps like pinnacle studio for video, Cubasis and Auria for music production, apple has not showed much growth in terms of innovation. While there's nothing wrong with making an app like GarageBand where "anyone " can make a song, how about something for real musicians or an app not so basic as it get for video editing? After spending 0ver $700 on an ipad I'd be willing to spend more than $5 for a better video or audio app.

First, try a system reset although I can't give you any confidence. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

I have Adobe Acrobat 9 Standard on both of my computers. Some time ago, one crashed my computer and I had to reinstall the operating system and all applications. After I had installed once Acrobat 9 Sdt in the computer, I wanted to update the software v

I have Adobe Acrobat 9 Standard on both of my computers.
Some time ago, one crashed my computer and I had to reinstall the operating system and all applications.
After I had installed once Acrobat 9 Sdt in the computer, I wanted to update the software version 9.0.0 update to the same level as it was before the crash and that the other computer has version named 9.5.5.
The system for update from version 9.0.0 does not work at all. "There are no updates" listed in the dialog.
Can you advise how I get my Adobo Acrobat 9 Standard (Version 9.0.0) could be updated to the same level as the computer had before the crash.

ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/

A magnet fell on my macbook "late 2007 series black" and it stopped working. When i start my macbook up it sits on the white screen. i tried inserting the snow leopard disk to do a clean install but the disk ejects and all i see is the pointer.help please

A magnet fell on my macbook "late 2007 series black" and it stopped working. When i start my macbook up it sits on the white screen. i tried inserting the snow leopard disk to do a clean install but the disk ejects and all i see is the pointer. i even bought a new hard drive to do the clean install but the same thing happens. Please Help

Your problem is not Boot Camp, in fact, is your optical drive. Win XP requires indeed sp2, but also the internal drive, does not work from external optical drive.
For other possible tricks, please use the appropriate Boot Camp forum, not here. Mac OS X may be installed from both external and internal optical drive and/or internal/external partition of a disk, any disk. Windows is not so generous.

The address bar and all the command & tool bars disappear from my web page as soon as I log on. The leaves me with no way to enter a web address or navagate.

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