The firmware problem that never dies (Zen Tou

I've followed EVERY fix (except reloading my OS), nothing works. My zen sits in recovery mode without firmware, its incapable of reloading firmware or being recognized by my computer. I give up on fixing this cursed piece of technology, Creative support has been utterly uselss, and forum solutions are not much of a solution for me.
My question is, has anyone sent it back for repairs? I want to know how much those repairs are going to cost me. I can't believe Creative even has the nerve to charge me for their own faulty software, *insert explati'ves that creative won't let me post*

Try this solution. Make sure you have WMP0 installed in the PC first.
) Connect the player to the PC
2) Goto Control Panel->System-> Click on the the 'Hardware' Tab-> Device Manager
3) Click on the 'Windows Portable Devices' and select the 'Zen Touch'
4) Right click the mouse and 'uninstall' the device
5) Reconnect the Zen Touch the PC again for the PC to detect
6) Reflash your P4S Firmware again
This might work.

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