The itunes store wont let me download anything i click the buy button and it asks for my password but it wont download
when i went to itunes on my computer it would start downloading the apps i purchased on my phone but would get stuck a processing file, then when i went to purchase a movie i would click the buy button and it would ask my password but then would not purchase or download. So i decided to buy the movie from my phone and then try to download on my computer from the purchased section but still wont download on my computer and it doesnt give me a reason why
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information.
Similar Messages
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Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.
Where are you physically located?
What country's Store are you using?
The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
Has the ID(s) worked before for purchases for this country's store? -
My internet provider changed, so my username changed. I need to be able to reset my appleid NOT my password. I can't find a way to do this. Here is a scenario. I want to go into the app store to update apps, so a box pops up asking for my password, but shows my appleid as the old name. I have reset the appleid on my mac and itunes at home and works there, but when I try to go into things on the ipad, it automatically comes up with a window asking for my password, but for my old id name. I went to the manage your id section, but it won't let me in because it wants the password to the old name. So I think I need to reregister the ipad with my new userid. Icloud, Itunes, app store, everything like that won't let me in because they still show the user id as the old name.
On the iPad - go to Settings>iTunes and App Stores>Apple ID. Tap on your old ID and sign out. Then sign in with your changed/new ID.
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I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??
I haven't kept records of the songs I have paid for, and a number of songs have recently been displaying this message, making me search my computer for them. Most I have been able to find, but this one immediately "disappeared" the moment I attempted to play it after downloading...... how do I either get it back or get my money back???How did you do this move? Unless you know what you are doing you have to move the whole, complete iTunes folder.
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381 -
I purchased the TV FRIENDS in HD on iTunes (the iTunes store stated with every HD purchase you get the SD version as well) and want to download on my I Pod Classic and get error message the I POD can not play this video. How do I download?
I see there's no answer.
This issue has ****** me off for a long time, and I am fed the **** up with it.
I DO NOT WANT TO DOWNLOAD the Movies and TV shows to every *^&%^$%# Apple device, ONLY the MUSIC!!!
COme on Apple!!! FIx this!!! -
I tried to do the download of a magazine pays when clicked buy my ipad shows a text saying that I have to communicate with the support of the itunes store. I do not know what I have to do and how.
Help meHi gmoll5,
Welcome to the Support Communities!
If you have updated to iTunes 11, click on View > Show Sidebar
Then, select your playlist and choose File > Print
You will have the option to print a jewel case like you did before
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649http://support.apple.com/kb/HT5649
iTunes 11 for Windows: Create your own CDs and DVDs
http://support.apple.com/kb/PH12348
iTunes can print a playlist formatted for use as a jewel case insert; choose Command-P and select “CD jewel case insert.”
Cheers,
- Judy -
Hello together, I've a problem with some songs in my playlists on my new ipod touch. The error message says that the replay of the song isn't possible because the song isn't available or through DRM is restricted. All the songs are buyed in the iTunes Store. Give it a solution to activate the songs on my ipod touch ?
Do the non-syncing songs play in iTunes?
Were the syncing and non-syncing songs purchased with the same account?
Can you directly download the the songs to the iPod? See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
The iTunes store now requires a 'new' agree to accept the Apples revised "T&C's"; but, there is NO 'agree' button to accept the revised text.
If you are seeing the Ts & Cs link in the Downloads tab in the iTunes app then that just means that you don't have any outstanding/queued downloaded (they are there for info only) - your film should have downloaded into the Videos app (iTunes on the iPad is just the iTunes store)
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I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!
Bucktr09:
I'm having the exact same problem. I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen. I can get my library content but the store is a no go. Is there any one out there with a solution? -
How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store
See thes previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
hi my itunes crashes everytime i try to excess the itunes store,it seems to work fine until that point,ive uninstalled and reinstalled itunes and also tried it with my fire wall off but all to no avail. i am using a new computer which isnt authorized yet if that makes any difference. any help would be greatly appreciated
Windows 8 or Windows RT? iTunes won't run on Windows RT. It should run on Windows 8. Use the appropriate installer from an account with administrator privileges.
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
tt2 -
When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this out?
Hello,
Brother please follow these steps
1) SignOut from Your apple itunes account
2) Again Sign In Your iTunes Account
And you can turn off your wifi/internet from your iphone and again turn it on
Kind Regards
AmirKhalid (AKQ) -
I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?
You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I can't connect to the itunes store from my Windows Vista PC. I have run diagnostics and itunes have verified my internet connection as positive, but not the secure link to the itunes store. This comes up as failed. Any suggestions?
everytime I try to open the store it endlessly says "accessing iTunes store" but it never opens.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
when trying to download it pops up with a window saying with current user i may not be able to do everything and is asking for administrater password or continue with current user? when i click current user it does nothing and i dont know the password
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)Not from your end. Click here and ask the iTunes Store staff for assistance.
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