The JPEG attachemnet in email from InfoView in BOE X3.1 is too small

We are running BOE X3.1 sp2 in a Windows environment.
A person logs into InfoView and runs a Crystal report. The person then chooses to send it by email.
The email is sent but the JPEG attachment is too small and blurry. 
Is there a setting to increase the size and/or decrease compression on the attachment?
- bruce

Depending if you want or not to include fraction of a second use:
with t as (
           select  current_timestamp at time zone 'gmt' - to_timestamp_tz('01/01/1970 00:00:00 GMT','MM-DD-YYYY HH24:MI:SS TZR') interval_diff,
                   cast(current_timestamp at time zone 'gmt' as date) - to_date('01/01/1970 00:00:00', 'MM-DD-YYYY HH24:MI:SS') num_diff
             from  dual
select  cast(
                extract(day from interval_diff) * 24 + extract(hour from interval_diff)
               ) * 60 + extract(minute from interval_diff)
              ) * 60 + extract(second from interval_diff)
             ) * 1000000
             AS varchar(32)
            ) as "ts",
        cast(num_diff * 24 * 60 * 60 * 1000000 AS varchar(32)) as "dt"
  from t
ts                   dt
1336237158093000     1336237158000000
SQL>  SY.

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