The movie I rented has frozen midway through, the screen is black and won't play. What di I do?

Can someone tell me how to fix.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

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When I go to view a video I downloaded from iTunes the screen goes black and won't play. Tried turning it off multiple times. Still downs not work

Worst part is I am on a plane and now have time to kill as I can't watch my movie right now

Quit the video app and try again.
Go to the home screen first by tapping the home button. Quit the app by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on the video app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the app. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Launch the video app again and see what happens.
If that doesn't work - go to the home screen again and swipe to the right to bring up the search feature. Type the name of the movie in the search field at the top. If the movie shows up in the search - tap on the icon and hopefully it will start playing. Let it play for a couple of minutes and tap done. go back to the video app and see if the movie appears there. If so you should be able to play it from there.
If that doesn't work, try resetting the iPad and launch the video app again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

HT1657 The movie I rented has somehow corrupted on my ipadnand won't play, all I can do is delete it but says I'll have to pay again if i download it again, what should I do.

The movie I rented has somehow corrupted on my ipadnand won't play, all I can do is delete it but says I'll have to pay again if i download it again, what should I do.

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I rented a movie from itunes(The Untouchables), and it won't play. It lets me click on it but then is just black and won't play. I saw that I was billed for it. What should I do?

I rented a movie from itunes(The Untouchables), and it won't play. It lets me click on it but then is just black and won't play. I saw that I was billed for it. What should I do?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

My nano skips through songs on any playlist and won't play them! HELPPP!!!!

My iPod Nano (first generatio) won't play the songs i want it to play, it just skips through the playlist until it finds a song it wants to play, and i have tried over and over again to play some specific songs, and it doen't work!!! WHAT IS WRONG WITH IT! and it's always the same ones, and there's alot of them!!!
Also, my brother just bought a new second generation nano, and this was the first time I plugged my iPod in the computer since my brother installed his iPod in. I don't know if this is relevant or not, but i don't knwo what to do... Is it a virus or what?!?! And if it is, how do i fix it!?!?!?
And if anyone can help me, please explain it thoroughly, becaus ei'm not exactly a computer wiz....
Please help me! I love my iPod and I dont' know what to do!!!!!!!!!!!!
-nano problems
Nano - first generation Windows XP
Nano - first generation Windows XP
Nano - first generation Windows XP

I had the same problem for about 2 weeks and just fixed it tonight! YEAH!! I followed the 5R's and the first 4 did nothing. So, I wasn't very hopeful for the 5th, but I made a back up of my library just in case, downloaded the latest version of iTunes and RESTORED my iPod back to the factory settings and it works beautifully now. No skipping on any songs at all. And, mine didn't matter if they my songs or iTunes songs, it did it to any song that it didn't like. Good luck!
PC Windows XP

I have the 2nd generation ipod touch and my screen went black and wont do anything what could be wrong?

i realy want it to be fixed its my life

Have you try to:
> Charge your iPod?
> Plug it to your computer?
> Hold the Power button to turn on?
If so and none work, you may need to replace your battery.
iPod Owners
Your one-year warranty includes replacement coverage for a defective battery. You can extend your coverage to two years from the date of your iPod purchase with the AppleCare Protection Pan for iPod. During the plan’s coverage period, Apple will replace the battery if it drops below 50% of its original capacity. If it is out of warranty, Apple offers a battery replacement for $49 (iPod shuffle), $59 (iPod nano and classic), $79 (iPod touch) plus $6.95 shipping, subject to local tax. Apple disposes of your battery in an environmentally friendly manner.
Source: http://www.apple.com/batteries/replacements.html
NOTE: If you do get the battery replaced yourself, becareful when removing the screen because there is a special cable connecting to the iPod itself and the screen and its very fragile. If that break, then you also need to replace the screen as well.
Message was edited by: keeferaf

My iPhone 4 is on but the screen is black and won't connect to iTunes. What do I do?

My iPhone 4 is in very good condition. But this morning i was on my phone and it froze. So i just put it down and waited for it to go back to normal. A few minutes later the screen went completely black. I though it just turned off so i pressed the home button but nothing happened. It was at about 80% battery so i knew it didn't die, but i tried plugging it in to see what would happen. My phone made the sound that it usually makes when I plug it into a charger but still the screen was blank. I tired to plug my phone into my mac to restart it in iTunes but it never connected. It only connected to iPhoto. I've tried holding down the lock and home button until the apple logo came on the screen but it never did. I don't know what to do. I know I should take it into the apple store but I want to try to get it to work at home instead of having to go all the way out there. Please if anyone has any suggestions that would be great!

If you have attempted the reset, which is holding the home button and sleep/wake button, was it still connected to the computer? Have you tried to do that when not connected. You stated it never came on, how long did you hold the buttons together? If you cannot get it to connect to iTunes then you would not be able to restore the device. You can see if you can put the device into Recovery Mode by following the instructions in this support document. If that does not work, then you are correct, make an appointment at the Apple Store. If you can't update or restore your iOS device

HT1430 My 4th Gen iPod touch will not turn, doesnt charge, and i can't reset in computer because it says it is protected by a passcode, but i cant enter pass code because the screen stays black and won't even light up... What do I do

My 4th gen iPod Touch has had a blank screen for about 3-4 weeks now, it will not turn on, sync, or charge. iTunes recognizes its plugged up, but i cant reset it because it says its passcode protected, but i cant enter passcode due to screen not lighting up or working. How do i fix this?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My macbook pro screen went black and won't display back to the normal screen. When I turn it on I can hear the computer starting up and the keyboard light turn on but the screen stays black. What can I do? Help please!

Please help! I can't get my screen to turn back on. It just stays black when I turn it on. Is there anything I can do to reboot it or am I just out of luck
Thanks!

Did you buy the Applecare extended warranty? If not then you will need to pay for whatever repairs need to be done.
You will need to take the system to an Apple store Genius Bar for a check up.

My iphone 5 screen went black and the only thing that works is siri!

I was in the middle of opening up pintrest when my phone screen went black and won't turn back on. The only thing that works is siri... My lock button also doesn't work so I can't manually restart my phone. When I try to restore my phone i have to turn off find my phone but i cant because the screen is black.. Please please please help! I'm a poor college student who cannot afford a new phone

Well, you can't perform a reset then. What happens when you plug the phone into a power source? If nothing, then you'll have to make an appointment at any Apple store. The genius bar will offer you an out of warranty replacement. Cost is US $269.

I am trying to download a movie onto my brand new ipod that has nothing on it. it is a 8gb ipod and the movie is 3.4 gb. halfway through it tells me there is no more space to download the movie. how do i fix this?

i am trying to download a movie onto my brand new ipod that has nothing on it. it is a 8gb ipod and the movie is 3.4 gb. halfway through it tells me there is no more space to download the movie. how do i fix this?

Go to the Store tab in iTunes and click on the Check For Available Downloads.

The movie I rented on iTunes has stopped right in the middle of the movie because it hasn't finished loaded. How do I get it to start playing again before the rental expires?

The movie I rented on iTunes has stopped right in the middle of the movie because it hasn't finished loaded. How do I get it to start playing again before the rental expires?

Hello zooeyme,
I'd suggest reporting the issue to the folks in our iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

HT4095 I have a downloaded movie that has frozen 90% of the way thru watching it. When I try to launch it I just get a black iPad screen. Any way to remedy this?

I have a downloaded movie that has frozen 90% of the way thru watching it. When I try to launch it I just get a black iPad screen. Any way to remedy this?

This is a Microsoft problem. Contact them for assistance: http://support.microsoft.com/kb/295539
mitch86 wrote:
... However, for work, I still have to use Microsoft.
Are you certain about that? There are many alternatives to Office today. Consider
LibreOffice (donation-supported)
NeoOffice ($10 but older version is free)
OpenOffice (completely free)
In addition to the above I also recommend Apple's Pages ($19.99). All of these options allow you to open, edit, and save Word-formatted documents and spreadsheets. I use OpenOffice and Pages and have been completely Microsoft - free for over a year now. Life is better without Microsoft.

HT200109 Why do all my other Apple devices not care if the movie I rented from iTunes if it was downloaded directly to that device or not, but the stupid Apple TV won't allow you to play rented movies unless you rented it directly from the Apple TV?

Why do all my other Apple devices not care if the movie I rented from iTunes if it was downloaded directly to that device or not, but the stupid Apple TV won't allow you to play rented movies unless you rented it directly from the Apple TV?
Great, so now I have to airplay it by linking my computer to my Apple TV and then the movie has to buffer! So, all that time I spent downloading the HD video has to technically "download" again by buffering. The more I use Apple TV, the more I feel like this item was not created by Apple. I don't even use it for what I originally purchased it for. If I would have known that anytime I wanted to sync a movie from my computer to Apple TV by using airplay that it would have to buffer the movie, I would have never ever ever ever ever purchased this waste of time device. So the video has to technically play all the way through one time first so Apple TV can "remember" the movie to play it back in real time afterwards.
Am I missing something here? Am I doing something wrong that can be fixing my problem? I should have known that the Apple TV had so many things backwards when simple things like when you are using the remote and you reach the bottom of your list, in order to cycle back to the top of your list you have then press the directional buton back the other way rather than most modern day devices that will automatically cycle you back to the top or to the other side when you reached the bottom or end but keep on pressing the button. That **** annoys me when I am doing a search for a movie and have to type the name in manually and have to cycle back and forth to the letters. It makes me feel like I am using a rotary phone or something!

I was told by someone to try and purchase something directly from my Apple TV and that will help authorize my Apple TV. So I picked something that was free and it downloaded.
Then I went back to the Movie that would not work and it played just fine.
So it seemed to work. I will have to try it on other movies and TV shows later.

My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

The movie I rented has frozen midway through, the screen is black and won't play. What di I do?

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