The problem with Verizon
It doesn't take a genius to figure out that the problem with Verizon is their IT strategy and their lack of communications. None of their systems can talk to each other.
That's why when a FIOS tech comes to your house and doesn't know what your order was supposed to be, its because the system that generated the order originally, isnt the same system that the tech looks at before he/she goes to your house.
On top of that, the customer was lied to from the very beginning by a door-to-door outsourced salesperson that doesn't know what specials the company is having and just makes anything up to make the sale. They're paid their commission, then they end up getting fired or quit in less than a month or so. The poor Verizon FIOS tech that visits the customer ends up bearing the brunt of the customer's frustration because the customer was told that they wouldn't have to pay for any of the extras that they want and that they can cancel at any time when the FiOs tech knows that they can't make that deal.
To add to this problem, whenever there is a problem with your order, the tech has to call into a phone number where they are put on hold in the same manner that customers are and made to wait (sometimes hours) for the customer service or dispatch rep to figure out that the order was put in the order. Then they try to figure out why the tech was at the customer's house for so long...hmmm, I wonder.
Then, when the customer finally gets the service and tries to pay their bill, the bill has numerous excessive charges for which the they weren't aware. They call the customer service line and get put on hold 5 times and have to re-explain their situation every time a new person picks up. The customer service rep agrees to remove the charge from the bill. Two months later when the charge is still appearing on their bill, they have to continue to call again until they get so frustrated that they cancel their service....and the cycle repeats when a new special is offered and the customer agrees to give them a second chance. I wonder how much this is costing the company???
Why do I know all this? My boyfriend is a Verizon FiOs. tech. And I am a Verizon customer. I've been trying to pay my bill online for 2 months and the website keeps telling me that "They are experiencing a problem and I should try back later." Should a multi-BILLION dollar company take more than a few minutes or hours to correct this problem? TWO MONTHS!!!???
Seriously, these Verizon IT executives should be embarassed. They are to blame for not only the technical issues that the technicians experience every day on the job, but also the customer service problems because their ERP system doesn't talk to their CRM or Order management system. It doesn't take a genius to figure out that they need a web-based, real-time solution to fix this problem.
FlyerQ has it exactly right. What is sad is that it's not like it is huge cost to upgrade port capacity. With the cost per meg that they charge for FiOS there is plenty of margin there for them to be good internet citizens. The reason I'm sure they are against doing so is that would provide less opportunity to extort money from the content providers.
Unfortunately it is not surprising that Verizon is acting in this way considering they are the company that sued to get the legal authority to damage the internet (killing net neutrality).
The one point I'd disagree with FlyerQ on is being infuriated with Netflix. Verizon is advertising upgrading to 50 or 75Mbps connections. If their customers all want to stream Netflix at once that should not be a problem. We're talking about ~3Mbps for an outstanding experience or utilization of about 1/17th of what they advertise. Making sure they have enough port capacity to handle that is part of what we are paying for. But they choose to harm their customers in the hope that they can also collect from providers.
Similar Messages
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What is the problem with verizon
what is verizons problem? one month u are late a day u are shut off, this is the only company i know who does this and guess what the last for me. this is the worse cell phone company out there............ service sucks. bills are ridiculous and the policies are not to any customers advantage.
I've had problems with my Verizon bill since the very first bill I received. My kid's phones were incorrectly set up on my plan by a Verizon rep which resulted in no data plans being added to their phones which resulted in my first bill being over $1800. soon as I was aware of the problem I contacted Verizon who advised me it wasn't there problems. As Verizon has done nothing but make excuses and shut our phones off every single month even though we have been paying double payments every month. For the past 12 months we have been paying $700 a month for these stupid phones...and for the past 12 months Verizon has refused to work with us or assist us with resolving the issue they created by setting up our phones wrong. The reps don't care, refuse to discuss or work with their customers...it has been a nightmare. I can say without a shadow of a doubt that the single worst mistake I have ever made was switching my phone service to Verizon....
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Am I the only person having problems with Verizon's refurbished Androids?
The best way for me to share my issue, is to submit a copy of a letter I have written to Verizon.
I have been a loyal Verizon customer for many years now. I have enjoyed good service until my most recent phone purchase approximately 18 months ago. I purchased an HTC Android, which did not work properly. It was immediately replaced with a refurbished phone from the manufacturer, which also did not work properly. That phone was replaced with another refurbished phone form the manufacturer that did not work properly, but after being given NO OPTIONS, I learned that I would have to live with a partially functional phone. For approximately a year I learned to live with the fact that my date/time stamp would disappear, that sometimes my phone ringer would not work, that I would never get an alert sound when a text message arrived. The worst part of this phone is that periodically it would dump/erase all my text messages. Since Verizon could not solve the problem and since Verizon blamed the manufacturer, I had no options, had no choices. Part of being with Verizon and my crappy phone was forced upon me with a 2 year contract. I would only have to be miserable for one more year. Then one day my phone erased some very important text messages. At this point, I had already spent hours and hours and hours with your tech support, and I decided I needed to try and force a solution. While talking with one of your tech people, I learned that the last phone I had been sent was sent to me with Beta software. The software was so outdated that the phone was not updating itself. In fact we could not update the phone manually. So, the tech person put me into yet another HTC. That HTC did have up to date software, but I was still having problems texting, date disappearing and other glitchy things. So, then the next tech person put me into a Motorola. Leary of droids, I asked for an Iphone but was refused. The tech person told me that I could use my HTC charger for the Motorola, and that he would not be sending me a Motorola charger for the phone. I understood.
So, I’ve been very patient throughout this. I figured I just had a few more months to get through this misery, wait for my contract to expire, get the Iphone. Well, I had not idea that the WORST WAS YET TO COME! So, the Motorola doesn’t charge. I tried charging that phone for 3 days, and nothing. So, back on the phone with your tech support. By the way, whomever reads this letter, I hope that someday you have to go through the tedious phone trees that I had to, only to get to Tech Level 1 which pre-screens, then you have to explain your story ALL OVER AGAIN to level 2 tech support. Of course, I now realize that Verizon thinks that I have hours and hours of time, that it is more important for me to burn 2-3 hours of my time to save Verizon 10 minutes of their time. I now realize just what a low opinion the company has of its “clients.” I actually can’t refer to myself as a client anymore; I think I am one of Verizon’s chumps.
So, back on the phone, more misery, more trips to the post office. This tech person could not believe that the new Motorola was not charging, and when I asked her if I could just get an Iphone, she said, “If you are returning a functional phone with the idea that you will get an Iphone, we will charge your for the returned phone. They will test the phone when it arrives, and if there isn’t anything wrong with it, we will charge you.” WOW. So, not only have I not had a phone that works properly, but I have wasted hours of my valuable time on the phone and running to the post office returning phones, but now I am being threatened by your employee who was implying that I am a liar. BUT WAIT, IT GETS WORSE! So, she sends me another Motorola, and this phone wouldn’t take a charge either. DO YOU THINK SHE SHOULD HAVE SENT ME A MOTOROLA CHARGER INSTEAD OF MAKING ME USE MY HTC CHARGER?! How much money did you save here, $3 for a charger? So the new phone doesn’t charge, and of course now I am back on the phone tree with your tech support. BUT WAIT, IT GETS WORSE! CAN YOU BELIEVE THAT THE WORST IS YET TO COME?
So now I’m very angry. At some point, after a company FAILS you over and over, at some point you have to take matters into your own hands. I figured I am at that point. I ask again for a Iphone, and they say No. At this point I figure I may have to file a small claims against Verizon or pay off my contract, something dramatic, something that will solve the problem. I am now writing down employee names etc. This all went down last Friday, August 24th. I talked with Deshanee. Deshanee determines that the problem is the charger, but I explain to her that I have been reassured by two other tech people that my HTC charger is fine. I told her I was leaving town and needed this resolved. She said that I needed to go to a corporate Verizon store, and there she would arrange for a manager to give me a charger and charge the phone. Really! So during rush hour traffic on a Friday, I get to run to a Verizon store and test something that might not work!!!!! Whomever reads this letter (if it every gets read), I hope that someday you have to go through this hell, frantic, running around, not knowing if I will have this resolved before my trip, and the HUMILIATION of having to do a tremendous amount of footwork, wasted time, wasted hours. You people must really despise your client/chumps to put us through this misery and HELL! I told her that that was unacceptable that I wanted to talk to a supervisor. If I go to a Verizon store during rush hour traffic on a Friday, going on my SIXTH REPLACEMENT PHONE ISSUE, I wanted to know the problem was going to be resolved. I am not a lab rat to be sent around town for an experiment. I asked her to get a supervisor and have him authorize me an Iphone. Deshannee reluctantly consulted with a man by the name of Chad (she refused to give me his last name), and he said, “No.” He did not have any other solution for me other than to run to the Verizon store and test out a new charger. I had visions of me sitting in a Verizon store for 2 hours waiting to see if a phone would charge. At this point I am HATING VERIZON. You have no idea the depth of my anger and resentment towards your company. I wanted to personally talk to Chad, and since it looked like I would have no other choice than to follow my orders from Verizon, I started my way to the Verizon store. By the way, there is a Sprint store within two blocks of that corporate, Verizon store.
So Chad is not available but Denshanee connects me with a very nice supervisor by the name of Mary. Both Denshanne and Mary were courteous and professional, and I do not blame them for anything. I BLAME VERIZON for not giving them any customer service tools to work with. After all I have been through, figure out a way to resolve the problem once and for all. I had to come up with the idea terminating my contract, paying the $200 penalty, Verizon crediting me back the $200, and then I would BUY the ****** IPHONE! I suggested this to Mary, and she said that only the Customer Loyalty Dept could authorize that. So, after being on hold for quite a while, she came back to me to tell me that the Customer Loyalty Department would not authorize it. I was left on my own. Since the Corporate Verizon store would not give me a charger for my phone, I had to buy one. They sold me a Verizon, Universal Wall Charger. More to come on this later. Turns out EVEN THIS ISN’T RIGHT! They should have sold me a Motorola charger. It has taken me weeks to figure out why I can’t transfer data!!!! So, I have spent hours on the phone with Verizon tech support to try and figure out why this ****** phone won’t transfer data. Verizon tech support was NO HELP. THEY DON’T KNOW. So, I had to call Motorola tech support to find out that Verizon’s Universal Wall Chargers are not used for data transfer. If you people were actually trying to drive me crazy, intentionally, I would be afraid for my life. If this is your level of competence when you are trying?
I went on my trip and of course, when I arrived in Europe, my phone did not work. I had to get on your tech support again, and it took 2 hours to trouble shoot the problem. Even though I had called several times to ensure my phone was international ready, to make sure I had a calling plan and a data plan, no one bothered to fill my requests. I believe I should record every phone call to Verizon, document everything. So, even after I got on a data plan, I received alerts that I was mounting over $1,000 in data roaming charges. I had to call Verizon several times from Europe to remedy this. You people just love making things hard. I hate Verizon.
So, my new Motorola does not transfer data to my computer, for a reason I am not sure of, but Motorola claims I have the wrong USB cord. I requested a car charger and was denied that today by your tech support person, Vondra. She said that Verizon only warrants phones, and that we have to buy the chargers and such. Yeah, of course Verizon doesn’t; that would cost you $3? So, I called the Verizon corporate store on La Cienega, the store that refused to give me a charger, that made me buy one (one of your tech people did credit me back for that BTW). I spoke with the manager, Vanessa. She said that they don’t carry Motorola chargers. They sell the phones, but not the chargers. I explained to her about the data transfer problem I was having, and she suggested I buy a memory card reader. GREAT. So, Verizon’s solution is to abandon the idea of having the proper equipment, piece meal a solution and yes, make me pay for it!
So, another item, which your tech support cannot solve, is that the phone does not work while it is being charged. So, I called tech support again, asked to speak with a Supervisor. I was put on hold for a long time, and the tech support person came back and told me that there were no supervisors available and that one would have to call me back. I asked her the name of the supervisor that is supposed to call me back, and she said, “Alvin.”
So, a day has gone by and no call from Alvin. I doubt he will call. Your company is obviously going through some rough times. I am sure that within a few months, Verizon’s incompetence and failings will start to be reflected in your ratings
I have visited the Sprint store, and I am familiarizing myself with what they have to offer. Early next year my contract expires, and most likely I will leave Verizon. I should take you to small claims court! Most of all, I so much regret all the people I referred to you, dozens. I talked up your network, I told everyone how happy I was with the service. I was your advocate. No longer, and I am not putting the same effort into letting people know how horrific Verizon has been with me during these last 18 months. I am counting the months until my contract expires. I will limp along with this broken phone until my contract expires, just has I have done with all the other defective phones Verizon has provided me with. For a year my HTC phone ran on the first generation software, and I managed to just use it as phone, nothing much more, and that’s what I’ll have to do with this ****** piece of crap.I believe you, Ihave been a subscriber for over 8 years and over that period of time I have has some phones fail. This I can accept and understand, however the policy of Verizon of only sending out recertified phones is a joke. I have had over 10 replacement phones sent out to me an none have actually lasted more that 1 month. Last year this went on and on, I was able to fix this by upgrading to the samsung stratosphere. My son's Pantech phone failed and was replaced several times and to resolve this, I ended up purchasing a replacement from Amazon.
My worked fine at first, then the internet started to get really buggy and hard almost impossible to connect. I was very hesitant to have them send a replacement because of my experience with the replacement phones, however I had to concede because I could not connect to the Internet. I was assured that the replacement would undergo a 100++ point check. It arrived and I was happy with it, however a week later, it stopped charging. I spoke with a supervisor and the options he had for me was 1. keep going thru the warranty replacement process, 2 they will send me a downgraded phone (a 3G, unlike the 4G that I bought) or 3. they will buy it back for ... wait for it...$68. Another supervisor told me then they will have to keep sending out phones, every week if needed.
As expected the replacement phone failed again, and out of frustration I called again and they connected me to a manager immediately (my account is flagged because I filed a complaint with the BBB. And for once I got a helpful person, he told me they could not ship a new phone, but a different brand, the Motorola Droid 4, I said I want to keep the Stratosphere because of the car dock and desk dock, he said they would give me new docks as well. This seemed like a good deal, so I accepted. The Droid arrived and I was setting it up, transferred the sim, the 32 GB SD card, contacts and all. I noticed that the sim was not registering, it showed no data, I tried to remove it and it BURNED my hand, needless to say it fried my SD card with all the data, photos, etc....
When I was using a basic phone, this was not a big problem, just move your contacts and you are done. With smart phones this is a lot harder, you have to load all the apps and settings again. My stand is that I am paying $200++ a month for decent service... not even perfect, just decent. I get defective phones and Verizon is not willing to rectify this. I spoke with someone from the executive office of verizon and basically her answer was to keep replacing the phones until one works,, buy an new one at full retail price or get it from a third party like Amazon or Ebay....or...get this since I am 5 months away from my upgrade date, they will LET me do an early upgrade to any non apple product, but PAY an early upgrade penalty.
Right now I think that I will use one of my phones, BUT I will aside from the complaint with the BBB, I am filing a complaint with the FTC. I wrote this on the forums a few weeks ago, but of course no one from Verizon will have the B@ll$ to answer this.
Message was edited by: alexander ruiz -
Problems with Verizon Wireless BlackBerry Tour BlackBerry OS 4.7.1.61 update:
Problems with Verizon Wireless BlackBerry Tour BlackBerry OS 4.7.1.61 update - I was anxious to download the update to see if it addressed the sticky trackball problems and the low volume issue when using a blue tooth device. However, in the process of updating my BB Tour yesterday, the install stopped on the 8th out 12 updates. After a couple of 'retrys', the BB error message on the desktop came up which instructed me to: i) disconnect the device, ii) restart the computer. iii) restart the loading process and, iV) restore my data by loading the loader back-up file using Restore. Unfortunately my Tour was left without any software and the Desktop manager couldn't recognize it. The error message on the Tour was 503. Called Verizon Wireless tech and bottom line, the only fix is a new Tour, which they're sending me. Anyone else having issues with the update? Also, does it address the trackball and blue tooth issues?
I had issues with the trackball and had to have my Tour replaced. I was told this model does not have a removable trackball so the entire phone has to be replaced. My current one is working OK but does stick a bit. Seems to get worse over time. My wife's tour is newer and so far she is not experiencing the problem. Have not experienced a problem with the Blue Tooth volume.
I have another issue with this upgrade that I am wondering if anyone else has seen. My wife has the Tour as well. She was prompted to do the upgrade and went through it. It appeared to work except it blew out her Contact Alerts. When we put them back in we can no longer get the sound to play when she receives an SMS message in her holster. Vibration works but doesn't do any good when it is in her purse. Phones calls, calendar alerts, alarms all work in holster. As soon as we delete the contact alert the default SMS alert will play in the holster. If she takes her phone out of the holster the Contact alert will play. My phone is still running 4.7.1.40 and this function works fine. I am thinking about trying to put her's back to my version if possible but not sure the best way to go about this -
Hey Apple when are you going to fix the problems with IOS 8.3??
Hey Apple when are you going to fix the problems with IOS 8.3??
Message is working weird.
I don't have internet service when I'm away from my WiFi, because my phone won't use LTE now.
Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
If there's a fix coming when will we see it?
(I'm using iPhone6 plus)
I've tried everything else to fix the problems I'm having. Soft restart. Hard restart. Used your chat line. Called Verizon. Reset network settings.... Help!!!!!
I've posted on the Apple Communities about all this and I've sent in a couple of bug reports.
I live up in the mountains and MUST be able to access my Verizon LTE for information if there is a fire! I'm in California!I have a Verizon iPhone 6 and am having none of those problems.
SueMac wrote:
Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
Didn't they already have you do that? If you haven't, yes, you should restore your phone as new and test.
I live up in the mountains and MUST be able to access my Verizon LTE for information if there is a fire! I'm in California!
If you are in a situation where you may need emergency information, organizations such as the Red Cross recommend things like this:
http://www.amazon.com/Epica-Emergency-Digital-Flashlight-Certified/dp/B00CZDT30S /ref=sr_1_1?ie=UTF8&qid=1429463666&sr=8-… -
Has Apple fixed the problem with 4G cellular connection?
Has Apple fixed the problem with 4G cellular connection on the iPad 3?
Cellular connection problem was for US connection in Houston, Texas. Have an iPad 2 which functions perfectely on Wi-Fi or 3G. Bought an iPad 3 strictly to get the increased speed from the 4G LTE connection. Purchased on with the AT &T cellular. Wi-Fi functions fine, but 4G LTE connection is terrible when it connects at all. Went to AT&T and they said no problems with service in my area, but never get over 2 bars and most times, Web pages load very slow or will hang and not load at all. Went to the Apple store and they said it was AT&T network problem and went to AT&T and they said no problems with their service. Went to the Apple communities forum here and discovered that many people were having the same problems with the 4G LTE cellular connection on their iPad 3's. Didn't seem to matter if it was AT&T or Verizon. So I decided that I would just return the unit and wait for Apple to fix the problem. Hence my question.
Appreciate very much your time in responding to my question. -
I have a huge problem with Verizon. I took my adult son to a local Verizon store and bought him a phone. When the phone was activated and an account set up, the clerk used MY personal information with my SON'S address for the service! My son defaulted on the payments and because the bills were being mailed to my son's home, I was unaware of the unpaid bills... Until I received a notice from a collection agency at MY home address. I immediately paid the outrageous bill and have been attempting ever since to delete the damage done to my credit! This has been a total nightmare as I am trying to apply for a mortgage.
I have called and called Verizon but continue to be shuffled around. I just need someone to hear me out and help me clear up this mess!! It can easily be proven that I've never lived at the address the bills/emails were being sent. I know the negative reporting to my credit can be deleted. It is the goodwill thing to do. I have faith that Verizon has employees that can help resolve my situation! PLEASE HELP.
Michael K.Who was responsible for the bill? Who's account was it on? Was the son made an account manager? Why did the son not inform you of the issues as it was his responsibility? If you allowed him on your account, then he is your responsibility. Just like co-signing for a car for someone...they come after you as well.
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The Problems With Logic (as I see them) - PART TWO!
Hello again,
It seems to be a tradition now that as I compose on a track, I keep a text editor open so that I can jot down all the annoyances and problems that I encounter during my creative process... Anyone who missed the previous edition of this topic, please visit PART ONE, here:
http://discussions.apple.com/message.jspa?messageID=3605456#3605456
That said, here I give you "The Problems With Logic Part II":
1. Logic should clear the playback buffer everytime you play. Quite often you start playing and there is trailing reverb/note events from various audio instruments and plug-ins.
2. The sample edtor "save selection as" has no memory of where you previously were in the file browser.
3. If you double click on a wave form, the sample editor opens up with the wave form you double clicked on... Great.. But now, if you go and double click on another wave form somewhere, it just takes you back to the sample editor with the same previous wave form selected (not great). This is incredibly annoying if you are attempting to save out certain edits-- Quite often you will end up saving 5 or 6 of the same exact waveform, thinking you were saving each individual one. GRR!
4. Key commands.. if you try to assign a key command to something that is already used by another feature, you are presented with a window warning you that it already exists.. If you click cancel, then you can no longer enter any keys in the key field.. You are forced to close the key commands preferences window and start over.
5. Key command window: You should be able to search by command.. For example, if I want to find out what "o" is assigned to, I should be able to search by O-- Further, you should be able to sort the key commands by clicking the column titles "key", "command" -- or "midi"... After all, we can sort by name, date, size, etc in the finder by clicking on these column titles.
6. Tempo Tap feature-- I am quite confused by this. There should be a simple way to tap and define a tempo. When ever i try to do this, the tempo is only temporarily changed until I stop playing, and most of the time I get error alerts about trying to sync audio and midi (mind you, when there are absolutely no parts in the entire arrange window). The manual states that with "tempo recording" checked on the tempo interpreter window, that the taps will record tempo changes, but this does not work. I tried doing this, tapping the key command I defined to tempo tap (ctrl-shift-t), and I was tapping at various speeds-- many taps fast.. and Logic recorded tempos of 99-101bpm.. I was tapping atleast around 175-180bpm. I then tried tapping slowing, and Logic recorded tempos of 99-101 again... so this feature obviously is full of bugs.
7. When loading songs, as soon as various plugins such as Kontakt, exs24 begin loading samples, it brings logic to the front. If you're working in the background in other applications while waiting for your songs to load, you are rudely interrupted from what you're doing (such as, selecting from a menu, typing a document, etc) only to be forced to watch a status bar fill up.. and then all key presses at that point become error beeps.
8. Logic's sample memory easily becomes messed up and crazy. Quite often when using AU instruments such as BFD, Culture, and even Synthogy's Ivory. I will switch to that particular track to play on my keyboard, and each sample will be full of horrible pops and clicks-- the kind that destroy speakers. Other times, in a sample of a string for instance, all of a sudden after one second will be a pop and then the sample will be playing at a completely different pitch... I have to remove the AU instrument and reload it at this point.. This happens quite often. Logic should offer a 'buffer reset' so that you can just flash plugins but they reload whatever preset they were set to.
9. Volume faders resolution are lame! There is no reason why you shouldnt be able to access +1.0, +1.1, +1.2, +1.3, +1.4, +1.5, +1.6, +1.7, +1.8, +1.9... Further the display is only so wide and you can't even read the decimal values for numbers -10 and lower. They just appear as 10.
10. When a movie is open, and you are viewing the video output via FIREWIRE, there is a mini-floating window which contains the smpte, position, and movie start information-- However you cannot modify any of these values. You have to switch video output back to "WINDOW" to change the start position of the movie. This is obviously a bug.
11. Changing the movie's start time is very user unfriendly. There should be a simple way to specify to start at a moment of time relative to SMPTE-- So you can just say "+9:15" for example, and it would take you in 9 minutes and 15 seconds, rather than how it is now where you have to think backwards from SMPTE code and subtract.
12. You cannot view video as a window AND output to firewire. There is no reason why you shouldn't be able to do this. For example, if I wanted to output my video to a monitor in a vocal booth-- I can do this.. but I can't see what the vocalist is seeing on my own screen! This is just nonsense. You should be able to output to the screen (desktop mode or floating window) as well as an external firewire device.
13. Saving a song with a movie open should mean that when you load that song, the movie should be up and exactly as it was prior to saving. As it is now you have to select "open movie again".
14. There is still definitely a bug in track automation-- this was really bad back in version 4, but there is still something not quite right here where starting playback will not always guarantee that the automation data is being read.. And in my experiences it results in volumes being incorrect until you stop and play again, and in some cases it will not work at all unless you plot some automation points. This is an intermittent issue-- but quite often activated by placing an audio region from the audio window on a track (SEE VIDEO).
WATCH VIDEO OF THIS BUG:
http://collinatorstudios.com/www/logicbugs/logicautomationbug.mov
15. In the arrange window, sometimes when zoomed in tightly, all parts on a track are selected, and you think that only the part that you are looking at is selected.. you move this part, and now all of your parts are off. Logic should have some kind of visual aid to let you know when ever you are moving multiple selections... Something like, the parts you are moving will highlight a dfferent color or something... This is a similar problem I have with the loop area of the screen.. You can accidentally turn it on when in the matrix window, and have no idea unless you look down at the transport, but with me for example, my transport is at the very bottom of the screen and I am not looking there most of the time.
16. Automation data, when two points are semi-close to each other, suddenly the value of the data is no longer shown.. I can understand that when you are zoomed out, and there is simply no space for this to visually appear, that's appropriate. But as it is now, it doesn't display this information when there is plenty of space for it to be visible.
17. Logic should let you set audio track inputs to the various outputs (1-2, 3-4, etc) and buses.
18. clicking on a track selects ALL parts. This is so so so annoying. How many times have I been editing voice over, and selecting a track, thinking I am shrinking the length of a part, and to find that ALL parts have been shrunk.. SO ANNOYING!!!! This needs to not happen, and there should be a simple way to right-click a track and it will have an option "select all regions"... also, when you click on a track and all parts are selected, if you horizontally zoom, logic zooms into the beginning of the track, rather than the song locator. I don't know what the LOGIC behind this is, but it's not very helpful, it actually is very frustrating.. Zooming should always move towards the song locator position.
19. EXS 24 should have a "reverse/backwards" button so that samples played are backwards.
20. Logic should offer a way to globally increase or decrease a specific automation type (especially volume) globally for all tracks... So if you have detailed crescendos that start at -3.8 and end at +1.6, you can add 3db to this and it will now be at 0.8 and end at 4.6.
21. If you have multiple tracks of the same track (such as three Audio track #1's)-- say you are recording guitar parts, and just copying the track and muting the previous track as a method of maintaining multiple takes for later auditioning. If you draw automation volume data on this track (it appears on all 3 tracks), and then if you delete the audio from one of the muted tracks and tell logic to KEEP it, suddenly all automation data is gone. GRR!!!
22. Several times I have opened Kontakt, and attempted to load an instrument while outputting a movie via firewire video to my monitor. As soon as I try to load the instrument, the firewire video output on my monitor goes crazy, and then comes back on.. Logic then crashes. This has happened 3 times randomly...
23. UNDO does not work on every function. for example, if you change an output to bus 1 instead of 1-2, you cannot undo this. Undo should undo whatever the last command was, no matter what it was. This is what the word LOGICal is supposed to represent.
24. Floating windows (as in plugin windows) should close with apple-w!!!
25. *BUG* If you are in a part that is say 10 measures long, zoom in horizontally 100% in the matrix window-- You then isolate one specific quarter note pitch in the middle of this measure, and have cycle turned on, looping over this one quarter note, if you are not looking at this note event/loop region when you hit play, the display will jump to the beginning of the part and never show you this note event as it loops. However if you have the note event on screen when you hit play, then it will behave properly. This makes it extremely difficult and frustrating to perform detailed hyper-draw work. (SEE VIDEO)
WATCH VIDEO OF THIS BUG:
http://collinatorstudios.com/www/logicbugs/logicloopbug.mov
26. *BUG* Host Automation is not accurate. I assigned Kontakt's tune knob to C#000, and If I place a dip, the knob begins to move way before the automation data is even present.... So basically what I was trying to do, can't even be accomplished because Logic screws everything up by pitching the instrument too early... Such a shame.. By the way, I previously mentioned the importance of being able to display part data in the arrange window as matrix data (horizontal lines) rather than score data. Someone argued what good this would do-- Well this is a perfect example, if I am attempting to affect a particular section of a note with automation, I can't possible visually see where this is because the length is not described by the current score representation. Having a horizontal representation would solve this problem... (SEE VIDEO)
WATCH VIDEO OF THIS BUG:
http://collinatorstudios.com/www/logicbugs/logicctrlchngbug.mov
27. There should be a way to convert stereo samples to mono in the sample editor.
28. When you view "as text" in the environmentt, you cannot drag an object to the arrange window-- Such as to create a bus track.. Now mind you I don't know why you can't just select "BUS" when editing a track in the arrange window in the first place, however there is no reason why 'view as text' should behave differently than when it's viewed as icons.
29. When you drag a bus from the environment to the arrange window, it replaces whatever track was there. It should ADD a track instead of replace-- atleast there should be a preference for how this behaves.
30. Occasionally when dragging a bus from the environment, there is some visual garbage in the track automation (see screenshot).
31. There should be a way to LOAD and SAVE selections in the arrange window. Quite often when editing audio from a countless number of parts/regions, it becomes painful when you have to select and move 100s of audio files. There should be a way that you can just select a ton of regions and save that selection, and reload it at anytime. There are a few 'select' tools/options under the edit window, however they are song specific-- not track specific. So they are completely usesless for what I need.
32. Logic should offer a feature to collect sysex data from midi devices so that patch names show up and can be selected via program change.
33. When no track or part is selected, and you vertically zoom in, Logic should zoom into the center most track.. It behaves very oddly and zooms in more towards the top. This becomes extremely annoying when dealing with a sequence involving 100 tracks, and a part is selected but you scroll far below where the part is.. When you begin to zoom in, it takes you towards the selected part, yet it's not displayed on the screen and you have no reference for what you are even looking at. The rule should be this: If the part is on the screen, zooming vertically will bring you to it. If it's off the screen, you will zoom into the center track of whatever is currently on the screen.
34. I mentioned this in a thread earlier... http://discussions.apple.com/thread.jspa?threadID=752485&tstart=0
There is a bug when using the transform tool involving the 'position' variable. In my example, I was attempting to reverse the time placement of three chords, that occured in a part somewhere in the middle of my song. By selecting the measure start and end of this part, Logic was unable to select or operate with the transform tool (and I tried a variety of transform options). If I moved this part to the beginning of the song, then the transform tool would suddenly work. After some research, I found online someone had said "Position Time position of the event, referenced to the start of the MIDI Region (not of the song)."--- But if I still doubt this is true, because I then placed the part on a new track with no other data, and placed it in the middle of the sequence and in the transform tool under position I selected '1 1 1 1' to '5 5 5 5' as well i tried setting the position to 'all', and none of this worked. This obviously is a bug... If it's not then it's a very serious design flaw. The position should relate to measure numbers of a song, and nothing else.
WATCH VIDEO OF THIS BUG:
http://collinatorstudios.com/video/transform.mov
That is all for now...
For those who firmly agree with me and all of the points that I have brought up now and in the past, I encourage you to contact Peggie Louie, (the Logic HR department contact) at (408) 996-1010 and suggest that she hire me as a consultant to help eliminate Logic's many annoyances. I have tried to pursue this heavily in the past, but sadly I was completely ignored by her on all levels. Maybe you all can help make a difference?
Fighting the good fight,
Patrick J. Collins
http://collinatorstudios.com11. Changing the movie's start time is very user
unfriendly. There should be a simple way to specify
to start at a moment of time relative to SMPTE-- So
you can just say "+9:15" for example, and it would
take you in 9 minutes and 15 seconds, rather than how
it is now where you have to think backwards from
SMPTE code and subtract.
For this one I'd suggest getting SMPTE calculator. Entering timecode numbers and having to add and subtract is not so difficult, and AFAIC part of a composer's gig. But what I would add, instead, is that it would be fantastic if Logic provided a timecode calculator (edit: even if it was in the form of a custom Logic widget).
13. Saving a song with a movie open should mean that
when you load that song, the movie should be up and
exactly as it was prior to saving. As it is now you
have to select "open movie again".
This doesn't always happen. I've struggled with this for a long time, and I don't know why sometimes the movie will load and not other times. I would also add here that Logic should show the file pathname to the movie. Somewhere...
18. clicking on a track selects ALL parts. This is
so so so annoying.
You can prevent this from happening if you have cycle turned on and set to a set of locators that "contain" the parts you might want to select en masse. I always work with cycle=on so this is not a problem.
21. If you have multiple tracks of the same track
(such as three Audio track #1's)-- say you are
recording guitar parts, and just copying the track
and muting the previous track as a method of
maintaining multiple takes for later auditioning. If
you draw automation volume data on this track (it
appears on all 3 tracks), and then if you delete the
audio from one of the muted tracks and tell logic to
KEEP it, suddenly all automation data is gone.
GRR!!!
Never had that happen. In my experience, telling Logic to keep the data always works.
23. UNDO does not work on every function. for
example, if you change an output to bus 1 instead of
1-2, you cannot undo this. Undo should undo whatever
the last command was, no matter what it was. This is
what the word LOGICal is supposed to represent.
Undo in Logic is highly problematic for other reasons. Here, I think there should be a specific Environment Undo, just like there's a separate undo for audio edits.
29. When you drag a bus from the environment to the
arrange window, it replaces whatever track was there.
It should ADD a track instead of replace-- atleast
there should be a preference for how this behaves.
Right. This is a matter of personal preference. But still there are other ways to get an object assigned to a track. The "thru tool", for instance. No dragging required.
32. Logic should offer a feature to collect sysex
data from midi devices so that patch names show up
and can be selected via program change.
My guess: considering how much sheer time it takes to write this kind of software, let alone debug it with every conceivable device, it's not likely this is going to happen.
That is all for now...
For those who firmly agree with me and all of the
points that I have brought up now and in the past, I
encourage you to contact Peggie Louie, (the Logic HR
department contact) at (408) 996-1010 and suggest
that she hire me as a consultant to help eliminate
Logic's many annoyances. I have tried to pursue this
heavily in the past, but sadly I was completely
ignored by her on all levels. Maybe you all can help
make a difference?
Wait in line buddy!
(LOL)
I must say, I'm very impressed with your list and attention to detail. And I feel your pain, trust me. But many of the things you've listed are feature requests and not bugs. And some of the behaviors you've described I have yet to run across. So this is typical with Logic, that it can be operated in so many diverse ways that no two people run it in the same way, nor would two people conceive the program's capabilities in the same way. But I digress...
I also think there's a certain amount of Logic convention that I don't think you've adopted yet, hence your wish for behaviors that don't yet exist.
I don't disagree with most of your feature requests, and I'm (quite unfortunately) able to say that I'm familiar with most of these bugs and about 9 dozen more. But again, it's important to distinguish between bug, feature request, time to RTFM, and errant behavior that's experienced by a very limited number of users.
There's no doubt that this program has its problems. In particular, your #1 re the playback buffer. And I'm glad you've brought many of the bugs into the light for people to read. Good work. -
The problems with Logic (as I see them)
Hello Everyone,
Please keep in mind that I am writing this with the intention of expressing my frustrations, and what I feel would make Logic a better program. I realize not everyone will agree with the importance of what I say, but I am a firm believer of HAVING THE OPTIONS. Let the users choose what works for them and how they can best accomplish the tasks that they need to with their individual workflow.
That being said, here is my list of Logic's faults and why I often call Logic "Illogic".
General:
* Logic should have a feature to automatically save your song every X number of minutes. Final Cut Pro does this, why doesn't Logic? It should prompt you "Logic can automatically save your project if you save it" (assuming the current file is 'autoload') to remind users that they should create a project name and save their work.
* There should be a preference option for all windows to open as 'float'. Once upon a time holding option while double clicking parts would open them as a float (though having to hold down option every time in my opinion is an inconvenience, because I personally ALWAYS want my windows open as a float), however.. now in 7.2 that does not seem to work anymore. So, theoretically after you set your prefence to 'always float', then the when you hold option or control and click on a particular window, it will bring that window to the foreground...
* The loop region at the top of the screen is larger than the time-line ruler tab. This is the #1 annoying thing about logic. so many times, I click on an area of the ruler tab to start playing at a specific section.. and somehow I ACCIDENTALLY click on the loop area... If I could ask for ANYTHING it would be that there is an option to disable LOOPING turning on and off from clicking up there. My 2nd request would be that the ruler tab be re-sizeable so that it can be larger than the loop area. This is especially the case for the matrix window where it default opens up to a sizing where the actual time line is so tiny, and the loop region is HUGE.... Every time I open a matrix window I have to resize this and again the loop area is 2x as big as the timeline area, so I end up wasting screen space just to avoid the annoying loop feature being trued on. My suggestion is, require that the loop button on the transport be the only way to turn on the loop feature (other than key commands), and only when it's turned on can loop points to be set. Why is the loop area so big anyway?!?!
* Logic should offer a TALK BACK MIC button which will utilize the built-in apple microphone or iSight microphone and allow that to be sent to the audio interface. This would be an extremely useful feature for studio recording setups.
* Starting logic takes approximately 5 minutes for me. It says "scanning exs24 instruments" for the majority of the time, and I admit my sample library is huge. however, my sample library has not changed in over a year. Why does logic have to continuously scan it??? Can it not make a reference of how many files, compare and if its larger-- then scan???
Song Loading:
* When audio files are not found during loading a song, it asks you the first time what you want to do "search", "manual", and "skip"... if you click "skip", and then it finds another missing file, it no longer presents you with the "SKIP" option.. but forces you to either search or skip all.. Let's say you have a project that used 5 audio files that are all missing because you had them on a different hard drive, but have copied the data somewhere else. The first two files it asks for you don't need.. but you know where the 3rd file is.. So your plan is to skip the first two files and then click manually for the 3rd.. but oh.. YOU CAN'T DO THAT! You have to find your first 2 files if you want to even have the option to locate your 3rd file... Unless you are planning to locate the files within the audio window-- but still, Logic should not be so unfriendly.
Further, If you choose "manual", and what you're looking for isn't where you thought it was-- You realize you actually want to search for it.. So you click cancel and guess what.. It assumes you want to skip it, and so you either have to reload your project again, or deal with this in the audio window. Bottom line is this window should always have "Search", "Manual", "Skip", and "Skip All".
* When you open another project, Logic DUMPS all of the audio instrument data in memory. This is one of the worst things about logic. If you are working between multiple files-- such as when scoring a film, and you are using different files for different cues, then this becomes a complete nightmare and a waste of your time. Logic should be assessing "What instruments are in common between these two projects"... And utilizing all audio instruments to the best of the machine's memory capacity. There is no reason for Logic to behave like this.. I've had to revert back to previous versions of the same song because some data was different, and I am just trying to visually compare various settings one from the other.. Just clicking from one project's window to the other requires me to have to wait 3-4 minutes while Logic loads all these audio instruments (WHICH ARE IDENTICAL IN BOTH PROJECTS BY THE WAY!!!).. This is just incredibly dumb, and creatively stifling.
* BUG * -- Mind you, if you have two projects open, and you close one.. Logic begins loading all the audio instruments of the remaining project.. If you close that project as it's loading audio instruments, Logic will crash.
Matrix Stuff:
* BUG * If you have a part with lots of notes, and you begin to make a selection and scroll horizontally through all the content until then entire part is covered in the selection... After you release the mouse button and make this selection, quite often many random notes are unselected. This can be demonstrated by watching the following quicktime move:
http://www.collinatorstudios.com/video/logicbug.mov
* When you select a single note in the matrix window, it sounds.. This is a GREAT feature... However, when you make a selection of multiple of notes, they all sound at the same time.. This is just plain dumb. It once blew up my speakers... There is NO reason why a multiple selection would need to sound.. It's just dumb.. bad for your speakers, bad for your ears. The rule should be, if selection box = yes, then sound = no... else, sound = yes.
* When viewing the matrix window while recording, all note events disappear until after recording stops. This is highly annoying (and illogical) as it causes confusion if you are relying on watching the note events in that part to know where you are supposed to come in.
* The grid cannot be set to divisions other than 2 or 3. Musicians use 5 and 7!!! And also, can logic please offer an option to display the grid as NOTE symbols... It is much more musician friendly to see a 16th note with a 3 over it than "24". 24 means nothing to me as a musician.
* Quantizing should allow custom input for tuplets.. So that users can quantize odd figures such as 13:4 for example.
* If you move the song locator to a specific time location in the arrange window, and then double click a part to open it in the matrix window, the window is not opened to the locator's position. Thus causing annoyance and confusion as far as what the user is even looking at.
* During horizontal scrolling of the window, the locator temporarily disappears, making it difficult to find where the locator is-- which usually is a marker for us to know what we are trying to find-- ESPECIALLY WHEN YOU OPEN A WINDOW AND IT'S NOT EVEN DISPLAYING THE SONG LOCATOR'S POSITION!!!
* If you have two parts on the same arrange track, adjacent to each other and you enter the matrix window of the first part.. (assuming the link/chain icon is lit) When you scroll to the end of the note data, logic automatically takes you to the next part... The problem with this as it is, is that it does not take you to the FIRST note event of the text part, but rather continues to align the song locater with where ever it previously was (so you end up viewing somewhere further down in the next part).. To clarify, say you have a part what begins at MM-7 and ends at MM-14, the 2nd part begins at MM-15 and ends at MM-22.. If you begin scrolling the song locator past measure 15, then suddenly you see measure 22. When you really should be seeing measure 15. This is confusing and weird.
* Every time you enter the matrix window of a part, the chain/link button is on. For me, this is incredibly annoying. There should be a way to set this so that the button's default is OFF...
* When you move the mouse around the matrix window, whatever pitch corresponds to the vertical location of the mouse--- that particular key of the piano keyboard on the left side of the window should highlight so you could clearly see what note you are hovering over.. Logic tries to help with this by offering things like contrast options for C D E, but this clearly would be much more helpful.
* With the velocity tool you can (MOST OFTEN ON ACCIDENT) double click on empty space in the window and cause all note events in all parts to appear on the screen-- Yet once you do this, you can't double click on a particular part's note to only display that part again. You have to switch to the arrow tool to do this. This is inconsistent and ILLOGICAL...
ON A SIDE NOTE: PLEASE ENABLE A FUNCTION TO DISABLE THIS "ALL NOTES OF ALL PARTS APPEAR" when double clicking on empty space feature! I want NOTHING to happen when I double click within the matrix window... Make it a button within the window or just an option in the drop down menu only. * BY THE WAY * When you DO double click the background of the matrix window and multiple parts appear.. If you move notes of one part to match it up with other, it is incredibly slow. there is a 1-2 second pause each time you move a note move.. My g5 fan goes on each time I do this.. I'm sorry, there shouldn't be anything too CPU intensive to accomplish this simple task!!! I am only viewing 2 parts at the same time and it's slowing down my cpu...
* Occasionally when I adjust note lengths, I accidentally double click on an actual note.. This opens the event list editor, and there is an intermittent bug where this note sounds-- and for some reason when the event list opens, the note sounds on top of itself a million times, so the result is a super loud flanged note which again, almost blows up my speakers and hurts my ears... PERSONALLY, I would like an option that DISABLES the note event list from opening by double clicking. Preferences currently has "double clicking a midi region opens: <selectable>"--- why not also have "double clicking a NOTE in matrix window does: <selectable>"-- and please allow "DO NOTHING" to be one of the options.
* Why does the finger tool only change the end position of the note event??? Should this not be replaced with the bracket tool which appears automatically when using the arrow tool on closely zoomed in notes? This finger tool seems like an outdated old logic feature which has been replaced and improved upon. What would be nice is to have this bracket tool where we can be assured we are altering note start and end positions without moving things.
* In the hyper-draw >> note velocity section--- This is highly annoying to work with... It's far from user friendly. first of all, to move a note's velocity position, you have to click on the "ball".. if you click on the line, it does nothing.. Because the ball is so small to begin with, quite often the user is going to miss the ball and somehow begin to "START LINE"-- Which is weird because it's activated by holding the mouse button down briefly. There really should be a "line tool" for this, because "START LINE" is too easily accidentally activated-- this is frustrating for the user. Most important though, these 'velocity markings' should be adjustable by clicking on the line as well-- not just the ball.. there should be a 2-3% area around each ball/line which logic will recognize as part of the ball/line so that it can easily be moved. I also feel that there should be some specific features for this section, such as a way to select multiple note velocities and apply a random pattern to them, or apply a logarithmic curve to the line tool. Yes, you can accomplish this stuff somewhat with the transform tool-- but this way would be more user friendly, and allow a lot more creative flow.
Event list/Tempo list:
* When one event is selected, by moving down X number, holding shift+clicking SHOULD select all events between those two points. However, the shift key for some reason acts as the OPTION key does in the finder-- (meaning it will only add one additional selection at a time).. This is highly inconsistent with the actual behavior of a Mac... Open a finder window and hold shift and click on items that are not vertically next to each other and a group is selected... Now do it in logic, and it causes GREAT frustration and annoyance. What happens if you have a million note events that you want to erase? You have to go page by page and click with shift on each one?? Or drag a selection and wait for logic to scroll you to where you want to go?????????? No thanks.
Arrange stuff:
* "REGIONAL CONTENT" (meaning the visual representation of note events) does not accurately depict the event data as note lengths cannot be visually identified. Everything shows up as a generic quarter note... My #1 suggestion is that regional content should be customizable so that you can view it in a miniature matrix data style. The biggest problem for me is that I cannot see where my notes end-- I can only see where they start, this makes it very difficult to identify what I am looking at.
* Track automation data should only be inputable by the pencil tool. I cannot mention how many times automation data has accidentally altered when using the arrow tool. The pencil tool should allow you to raise and lower the lines reflecting automation data... What is the point using the pencil tool for automation if it's only function is to create "points" yet you can also create points with the arrow tool..??? Pencil tool should act as the arrow tool does in the sense that it raises or lowers automation data.
* Recording preferences do not offer the option to automatically merge new part with existing part when a region is NOT selected. How annoying is it to have to select a part every time you want to record something just so it will be included in that original part!
* Ruler at the top of the screen should also give an option for tuplets. 5, 7, etc.
* When in record mode, if you click on the ruler to another time position, all audio instruments cut out and it takes approximately 3-4 seconds before tracks begin playing audio. This becomes very annoying if you are trying to do a pick up and want to just start 1 measure before hand.
* There should be a way to EASILY (without having to cable two tracks together in the environment) temporarily link multiple tracks together so that automation data will be duplicated. So theoretically you can link 3-4 tracks together, and by adding automation data to one, you are adding it to all 4.
* If a part is soloed, and you hit record. The part stops being soloed and you can no longer hear it. This makes it impossible to record a pick up on a soloed track unless it's locked, but it shouldn't need to be locked.
* When you are zoomed in tightly, and you are trying to align notes within two parts on different tracks (meaning using the PSEUDO NOTATION DATA that appears in the part to align), there needs to be a VERTICAL line that snaps to the note closest to the mouse cursor. When trying to do this in parts that are a far vertical distance apart, it becomes VERY difficult to eye this alignment. Logic does this with automation data.. but for some reason they left it out for actual part alignment...
* There should be a way to force the downbeat of a measure to occur at any given moment... What I mean by this, is composing for film is an absolute PAIN in Logic. Scenes, last for odd amounts of time, and Logic's reference manual claims that you can solve this by using various tempo tricks, however it is ineffective for the most part. What Logic needs is the ability where you can click on a drop down menu item within the arrange window and FORCE that where ever the song locator is, the rest of the measure is eliminated and a new measure downbeat occurs right there. This will allow you to always have new scenes on the downbeat of a measure without having to mess with your tempo and meter.
Hyper Edit Window:
* I can't even begin to comment on this... The hyper edit window is one of the worst things I have ever seen in a music/audio program. It is a horrible interface, you can't get it to do anything correctly without messing everything up. This thing needs a complete overhaul... I mean, just try to create a simple crescendo with note velocity and it will take you all night.. Try to add pitch bend data, and it adds note velocity data as well.. It's a total nightmare, and I would love to hear someone's practical application of this window.
Score Window:
* The method that the song position locator moves along with the notation is very strange. It is not at all how a person's eyes function when reading music. A much more logical approach to this would be for a transparent colored block of some type to highlight an entire measure, and each note head will glow as it sounds. The current way is so strange, it speeds up and slows down-- makes absolutely no sense, and it is more disruptive than anything.
* When the Hyper Draw > note velocity area is exposed, if you use the velocity tool to increase/decrease a particular note's volume, the data in the hyper draw window does not update in real-time as you use the velocity tool. This behavior is inconsistent with the matrix > hyper draw's note velocity section-- where as in that area, the velocity ball/lines do update in realtime.
EXS24:
* when you are in many levels of subdirectories and you are auditioning instruments, it becomes very time consuming and annoying to have to continually trace through all the subdirectory paths. There should be a feature directly under the load instrument window that takes you to the subdirectory of the current instrument.
* Seems when SONG SETTING > MIDI > "chase" is turned on... When starting sequences using audio instruments, (I am using a harp sample within the exs24), there is a latency hiccup upon starting, which is very disruptive when trying to listen to a short isolated moment in a composition. And I do want to chase note events in general-- but this present situation makes it difficult for me to work. I would suggest that you can specify tracks to exclude chasing.. Or fix the latency hiccup issue.
Thank you.
-Patrick
http://collinatorstudios.comthis is excellent patrick. can you number your points so that the thread can be discussed?
1. yes
2. ok
3. great idea
4. even better idea. you could set something up with aggreagate device i suppose but it would be better to have the feature to hand.
5. you need to look into your project manager prefs. scan the paths and the links to the audio files will be saved meaning they will load up in a fraction of the time.
6. yes this is nuts. you can skip all and sort it out with PM but then you shouldn't have to.
7. this exists already. perhaps it ought to be a default but you need to set your esx prefs to 'keep common samples in memeory when switching songs'. then it will do just as you wish it to. you can also use the au lab in the devlopers kit which will allow you to load in au units etc seperately from logic, which logic can then access. this is a good way of getting around the 4 GB memory limit with logic too.
8. ok, don't know about this bug.
9. yep happens here too.
10. doesn't worry me this one. you can turn off midi out.
11. yes this is silly.
12. well, i think this is something we can get used to. i am a musician and i am used to seeing '24'.
13. you can already set up groove templates to allow for quantizing irrational tuplets. i do it all the time. i would like to see step input for irrational tuplets though.
14. yes this is silly. the button for the KC 'content catch' is getting very worn out.
15. ok.
16. not sure i understand this one.
17. yes this drives me nuts too. i have to lock screensets to get this to stay off.
18. you can use KCs for 'go into/out of sequence' - but yeah.
19. ok
20. there are a couple of features that use old technology that cause hangs and poor performance. score is a good example of that. maybe the matrix is too. the score is being updated we assume with newer technology maybe the matrix will too.
21. there are probably better ways of adjusting velocity than using matrix or hperdraw velocity. have you tried holding control-option and click dragging a note in score?
22. as i pointed out in 20, this is an old feature. you could change things to be consistent with modern macs and annoy long term users such as myself, or leave them and let them be inconsistent to confuse newbies. i think depending on what it is we oldies could upgrade our work habits.
23. this one doesn't worry me so much.
24. good point (no pun intended).
25. well, i find the opposite - that merging new parts to objects i have accidentally selected to be annoying. perhaps more detailed prefs?
26. yep.
27. this will be down to your audio settings. you can improve this lag but it will be dependant on the capabilities of your system.
28. i don't know why this feature doesn't work in logic. it is supposed to have ti already and i just don't understand why it doesn't. maybe it will be fixed in the next upgrade.
29. agreed.
30. ok - i have other work flows for this but it would be nice.
31. i don't agree that logic is a pain to score with to film, i do it nearly everyday. but you are discribing an interesting feature which might be worth discussing more. i think you might find yourself getting alarming and unmiscal results doing this that will end up having to be sorted out the conventional way. but its a good idea.
32. oh yes.
33. yeah - this could be improved.
34. ok, well i wouldn't go about it this way, but yeah there is generally sticky spots with regards to updating of information al around logic.
25. very very good idea.
26. there are lots of problems with the chase function. very annoying. i certainly agree with this.
in general, some of these could well be done as their own threads. some of the missing functionality may exist. if you can confirm a bug then you are on stronger ground when you submit feedback. but this list is full of fantastic ideas. -
Hi, I got the problem with Firefox 27.0.1. I can not run Selenium on Firefox after login a website for automation testing. The browser is not responding. However when I close Nunit, the page is back to be normal. The title is returned to the name of website without "not responding". I sure this problem did not happen on Firefox version 26. I just got this problem when firefox upgrading automatically to version 27. Please help me fix this problem because it is very important for my work. If you need more information pls send your concerns via my email address.
Thanks so muchHi, the work around suggested above should put you in working mode in the meantime. However to help investigate the issue it is possible to analyze what is not loading or taking a long time by analyzing the network traffic or http headers of the Nunit web page.
*[https://addons.mozilla.org/en-us/firefox/addon/live-http-headers/]
*Web developer Tools > Web console
If you post the results with out the user data, we are happy to help. -
The problem with ALAssetsLibrary and Location Services
I have developed a photo app for the iPhone, released a couple of days ago, that's doing rather good in the App Store, but would probably do a lot better if it weren't for the negative reviews saying that they can't understand why the app wants access to Location Services to be able to select photos from the photo gallery.
The app lets users select photos from their gallery, which they then can style and edit in different ways. To do this I use the ALAssetsLibrary class. So far so good. The problem with the ALAssetsLibrary class is that if I wish to use it to access photos on the device, the user must give the app access to Location Services, as well. Why, you ask? Well, because photos in the gallery might possibly include information on when and where the photo was taken. If the user doesn't give the app access to Location Services, the app won't be able to access the photos at all.
In my app I'm not interested in the location services data at all - I just want the user to be able to select photos. But as far as I know there is just no way to read photos without Location Services enabled. As a developer I can sort of buy this limitation - because I understand why it exists - but apparently my users can not. And as a user myself I have to agree with them. Why on earth do they/I have to allow the app to access Location services for me to be able to select photos? It doesn't make sense!
At the moment I'm getting a lot of negative reviews saying "I downloaded and deleted. The app wants access to Location Services when I try to select a photo. This seems fishy. Don't download it". I agree. It DOES seem fishy, but I couldn't care less about their location data, and although I try to inform the user about this in the app, a lot of people doesn't seem to care, or understand why this is the way it is.
So, what's the point of this rant? Well, to start with, wouldn't it be better if iOS asked something like "This app needs access to your photos" instead of "This app needs access to your location", when using the ALAssetsLibrary?
Also, instead of using the ALAssetsLibrary I could have used the UIImagePickerController - if only it had supported landscape orientation. Why, why, WHY doesn't it? My app is landscape only, and therefore I had to build my own image picker functionality, instead of using the default one. Portrait only is a very stupid limitation, if you ask me.
Finally, is there SOME way at all to access the photos on the device without requiring Location Services as well?
Thank you for listening,
Andreas Lindahl
RodskaggUnfortunately, there is no way to directly access the photo library without prompting the user for Location Services permission. I just posted an article on my blog about this very issue (and referenced your post): http://blog.mikeswanson.com/post/18269837647/location-services. I hope that this situation can be improved in a future release of iOS.
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I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add APN. Now when i switch to safari its showing you are not subscribed for cellular data. But I am able to use data on other phone.
Will you please help me in this regard?
Another issue, since i bought my new iphone there is dust inside back main camera.
Your advises are highly appreciated.Hey Shaiju isac,
I'd take a look at the following article, it'll guide you though steps to you troubleshoot cellular data issues on your iPhone:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
David -
The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.
The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.
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I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?
I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple. -
When I first tried itunes with my new hard drive there was the problem with the registry keys but something also flagged up about needing a signed driver. Is this anything to do with why Itunes and my computer no longer recognises when my ipod is linked up? Whatever i try under 'devices' my ipod is never available to sync up. If anyone can help I would be most grateful.
Thanks for your reply. Unfortunately this has not worked. I didn't have quicktime to begin with so I don't know if that makes a difference? After following the instructions, I get the "registry keys missing" problem appear again (which I've subsequently fixed again) and then when I connected the ipod I got the following message - 'Device driver software was not successfully installed'.
I've tried windows update but this doesn't do anything as '...the service is not running'.
Any suggestions?
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