The protection agent was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)

DPM 2012 R2 running on Server 2012 R2. The dpm server is running inside a VM and attempting to back up a hyper-v host, though the host is not the one running the DPM VM. Server names have been changed to protect the innocent. I have set this up on 2 different
servers and tried protecting 2 different hyper-v hosts with the same results. Any help would be appreciated. Thanks
Here is a link to the DPM log since it won't fit in the post.

Similar Messages

The protection agent on was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)

I am having problems backing up data with DPM 2012. I keep getting this meesage. The protection agent on dpmServer was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)
I can't understand what my error logs are trying to tell me please help.
NORMAL Begin new execution batch at task:(True)-a2c49c70-696b-423d-8aaf-7898c1feb403
042C 28E0
10/07 22:47:42.979
16 ActiveJob.cs(851)
NORMAL Dispatching task for execution:True-a2c49c70-696b-423d-8aaf-7898c1feb403
042C 2AAC
10/07 22:47:42.979
16 ActiveJob.cs(581)
NORMAL Begin ExecuteTask:JobID=eab9800f-4eb7-46b2-83bc-c2ff2c6adb0d, ItemID=a2c49c70-696b-423d-8aaf-7898c1feb403
042C 2AAC
10/07 22:47:42.990
27 DatasourceServerTypeLock.cs(395)
NORMAL Server e9a3e229-5f73-4223-845f-e2038860e74b is not already registed to Acquire a lock, Registering the server now for the task a2c49c70-696b-423d-8aaf-7898c1feb403, IsDatasoureServerTypeLockNeeded = False
042C 2AAC
10/07 22:47:42.991
01 DPMTaskController.cs(70)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL (job=eab9800f-4eb7-46b2-83bc-c2ff2c6adb0d, taskId=a2c49c70-696b-423d-8aaf-7898c1feb403) DPMTaskControllerHelper : ExecuteTask - CheckTaskStatus returned ReadyToExecute
042C 2AAC
10/07 22:47:42.993
01 TaskExecutor.cs(692)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Setting up Fsm: verb[3d859d8c-d0bb-4142-8696-c0d215203e0d]
042C 2AAC
10/07 22:47:43.009
27 CommonLoop.cs(343)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL DatamovePollingCmdTimeoutInMin = 30
042C 2AAC
10/07 22:47:43.009
27 CommonLoop.cs(343)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL DatamovePollingCmdTimeoutInMin = 30
042C 2AAC
10/07 22:47:43.021
01 TaskExecutor.cs(487)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL ExecuteTask(job=eab9800f-4eb7-46b2-83bc-c2ff2c6adb0d) - Starting task instance
042C 092C
10/07 22:47:43.023
02 EventManager.cs(98)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Publishing event from TaskInstance.cs(406): TaskStart, [TaskID=a2c49c70-696b-423d-8aaf-7898c1feb403]
042C 092C
10/07 22:47:43.115
01 TaskInstance.cs(442)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Task: Initial transition enqueued, startState='Backup.StartState'
042C 1A54
10/07 22:47:43.116
27 BackupMachine.cs(1919)
A2C49C70-696B-423D-8AAF-7898C1FEB403
ACTIVITY BackupMachine : Starting machine execution
042C 2FC8
10/07 22:47:43.135
27 FindPrincipalServerBlock.cs(245)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Found Principal server for DatasourceId = a87a4dea-2e19-4456-ae3b-e5ce01c10351 Server= fs.org
042C 2AAC
10/07 22:47:43.146
27 DatasourceServerTypeLock.cs(395)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Server e9a3e229-5f73-4223-845f-e2038860e74b is not already registed to Acquire a lock, Registering the server now for the task a2c49c70-696b-423d-8aaf-7898c1feb403, IsDatasoureServerTypeLockNeeded = False
042C 2AAC
10/07 22:47:43.147
27 OperationTypeLock.cs(582)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL In LockServer() of ReplicationOperationTypeLock, returning lockStatus = AcquiredLock
042C 2AAC
10/07 22:47:43.156
27 OperationTypeLock.cs(628)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL UnlockServer() of ReplicationOperationTypeLock, returning
042C 2AAC
10/07 22:47:43.159
27 OperationTypeLock.cs(224)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Setting detailed error for operation lock failure to = PrmReplicaAgentDirtyShutdownDetected
042C 2AAC
10/07 22:47:43.160
27 OperationTypeLock.cs(487)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL In Lock() of ReplicationOperationTypeLock, returning lockStatus = DoNotWaitToAcquireLock
042C 2AAC
10/07 22:47:43.162
27 CheckConcurrencyBlock.cs(151)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Check concurrency block - Failure (abortedOnConflictingServerOperation=True)
042C 1F90
10/07 22:47:43.165
27 FsmBlock.cs(130)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING Backup.CheckConcurrency.PT : <-- Exited FSM block with FAILURE (errorCode = ReplicaInvalidWithReason)
042C 1F90
10/07 22:47:43.419
27 BackupMachine.cs(2156)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING BackupMachine : FAILURE - BACKUP, errorCode=ReplicaInvalidWithReason
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING Task Diagnostic Information - <?xml version="1.0" encoding="utf-16"?>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <TaskExecutionContext>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <PrmWriterId>00000000-0000-0000-0000-000000000000</PrmWriterId>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <PrmDatasourceId>a87a4dea-2e19-4456-ae3b-e5ce01c10351</PrmDatasourceId>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <PrmActiveNodeName>skafs.srvs.org</PrmActiveNodeName>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <PrmLogicalReplicaId>342784c2-f783-487d-be78-154a5a17193f</PrmLogicalReplicaId>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <PrmDatasetId>0cbb5339-0af5-4e70-9882-ed118a191890</PrmDatasetId>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <PrmPhysicalReplicaId>f440f18e-9436-4fed-9e7c-96cc1a9ebec1</PrmPhysicalReplicaId>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <PrmReplicaValidity>Invalid</PrmReplicaValidity>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <PrmReplicaStatus>Idle</PrmReplicaStatus>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <PrmOwnerLockId>00000000-0000-0000-0000-000000000000</PrmOwnerLockId>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <TEVerb>DeltaReplicate</TEVerb>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <TEErrorState>Backup.CheckConcurrencyPending</TEErrorState>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <TEErrorDetails><?xml version="1.0" encoding="utf-16"?>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <q1:ErrorInfo ErrorCode="1073774947" DetailedCode="0" DetailedSource="0" ExceptionDetails="" xmlns:q1="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd">
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <q1:Parameter Name="datasourceid" Value="a87a4dea-2e19-4456-ae3b-e5ce01c10351" />
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <q1:Parameter Name="dpmerrorcode" Value="30187" />
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <q1:Parameter Name="protectedgroup" Value="fs" />
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <q1:Parameter Name="datasourcename" Value="P:\" />
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <q1:Parameter Name="servername" Value="fs.org" />
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING <q1:Parameter Name="replicaid" Value="342784c2-f783-487d-be78-154a5a17193f" />
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING </q1:ErrorInfo></TEErrorDetails>
042C 1F90
10/07 22:47:43.422
01 TaskInstance.cs(798)
A2C49C70-696B-423D-8AAF-7898C1FEB403
WARNING </TaskExecutionContext>
042C 1F90
10/07 22:47:43.423
02 EventManager.cs(98)
A2C49C70-696B-423D-8AAF-7898C1FEB403
NORMAL Publishing event from TaskInstance.cs(823): TaskStop, [TaskID=a2c49c70-696b-423d-8aaf-7898c1feb403]
042C 1F90
10/07 22:47:43.446
01 TaskExecutor.cs(843)
A2C49C70-696B-423D-8AAF-7898C1FEB403
FATAL Task stopped (state=Failed, error=ReplicaInvalidWithReason; 0; None), search "Task Diagnostic Information" for details.
042C 1F90
10/07 22:47:43.457
16 ActiveJob.cs(745)
WARNING Fail: Task 'a2c49c70-696b-423d-8aaf-7898c1feb403' failed with error during execution.
042C 1F90
10/07 22:47:43.457
16 Task.cs(235)
NORMAL Changing task state from 'GenerateWorkplan' -> 'Failed' (a2c49c70-696b-423d-8aaf-7898c1feb403)

Same problem on our two file-server: "The protection agent on was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)"
Problem started about 04 October 2013.
DPM Server and agents: 4.1.3417
There is event in fileservers application log:
Log Name:      Application
Source:        Application Error
Date:          09.10.2013 17:15:17
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      host1.ourlocaldomain.local
Description:
Faulting application name: DPMRA.exe, version: 4.1.3417.0, time stamp: 0x52011087
Faulting module name: FileWriterHelperPlugin.DLL, version: 4.1.3313.0, time stamp: 0x50ad994d
Exception code: 0xc0000005
Fault offset: 0x000000000002ba9f
Faulting process id: 0xe7c
Faulting application start time: 0x01cec4d870046a62
Faulting application path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe
Faulting module path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\FileWriterHelperPlugin.DLL
Report Id: b1b1f6ed-30cb-11e3-acc1-00155d079701
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-09T10:15:17.000000000Z" />
    <EventRecordID>109798</EventRecordID>
    <Channel>Application</Channel>
    <Computer>host1.ourlocaldomain.local</Computer>
    <Security />
</System>
<EventData>
    <Data>DPMRA.exe</Data>
    <Data>4.1.3417.0</Data>
    <Data>52011087</Data>
    <Data>FileWriterHelperPlugin.DLL</Data>
    <Data>4.1.3313.0</Data>
    <Data>50ad994d</Data>
    <Data>c0000005</Data>
    <Data>000000000002ba9f</Data>
    <Data>e7c</Data>
    <Data>01cec4d870046a62</Data>
    <Data>C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe</Data>
    <Data>C:\Program Files\Microsoft Data Protection Manager\DPM\bin\FileWriterHelperPlugin.DLL</Data>
    <Data>b1b1f6ed-30cb-11e3-acc1-00155d079701</Data>
</EventData>
</Event>
Log Name:      Application
Source:        Application Error
Date:          09.10.2013 17:15:22
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      host2.ourlocaldomain.local
Description:
Faulting application name: DPMRA.exe, version: 4.1.3417.0, time stamp: 0x52011087
Faulting module name: FileWriterHelperPlugin.DLL, version: 4.1.3313.0, time stamp: 0x50ad994d
Exception code: 0xc0000005
Fault offset: 0x000000000002ba9f
Faulting process id: 0x71c
Faulting application start time: 0x01cec4d870669e98
Faulting application path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe
Faulting module path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\FileWriterHelperPlugin.DLL
Report Id: b4680c67-30cb-11e3-ba10-001dd8b71c0e
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-09T10:15:22.000000000Z" />
    <EventRecordID>54725</EventRecordID>
    <Channel>Application</Channel>
    <Computer>host2.ourlocaldomain.local</Computer>
    <Security />
</System>
<EventData>
    <Data>DPMRA.exe</Data>
    <Data>4.1.3417.0</Data>
    <Data>52011087</Data>
    <Data>FileWriterHelperPlugin.DLL</Data>
    <Data>4.1.3313.0</Data>
    <Data>50ad994d</Data>
    <Data>c0000005</Data>
    <Data>000000000002ba9f</Data>
    <Data>71c</Data>
    <Data>01cec4d870669e98</Data>
    <Data>C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe</Data>
    <Data>C:\Program Files\Microsoft Data Protection Manager\DPM\bin\FileWriterHelperPlugin.DLL</Data>
    <Data>b4680c67-30cb-11e3-ba10-001dd8b71c0e</Data>
</EventData>
</Event>

DPM failed to communicate with the protection agent on DPM 2010 SERVER because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)

Hi everyone,
Backup jobs for protected members are intermittently failing with the following error on the DPM server:
DPM failed to communicate with the protection agent on <DPM 2010 SERVER> because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)
Why does the DPM server failing to see it's own DPM agent cause the backup job for another server to fail? One day a backup will work fine, the next it may fail; and the next back to normal again...
The following error is recorded in the Service Control Manager event log on the DPM server just prior to the above error:
A timeout was reached (30000 milliseconds) while waiting for the DPMRA service to connect.
Thank you.
With regards,
Rob

Hello,
I have read these entire postings and see that my problems match most of the above problems.
I believe we have tried all of the ideas in this blog and lots of other ideas from other forums and internet searches.
We have about 80 small databases protected and set at 15 minute incremental and most will work but some fail. When they fail the most common, but not only error, is something like "DPM
failed to communicate with the protection agent on <DPM 2010 SERVER> because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)". The alert is inactivated in the DPM Console, and the backups resume as normal."
Since later jobs are successful I thought all was well. All was well until I went to restore from incremental backups. We worked for two days (day and night work) to restore
from a corrupted virtual disk on our SQL Server 2008 R2. I suspect DPM had something to do with the corrupted virtual disk. All I know is that we never had this problem until installing DPM. Here is what we encountered when we went to restore
from the protection points:
* Restore jobs take a minimum of 15 minutes for jobs that are 45 MB or 2 GB.
* If you pick a backup from the list of recovery points that is not valid the job runs for 15 minutes and then "Failed".
* You cannot rerun the job because SQL Server 2008 has the table being recovered as <tablename> (recovering) and a retry will not work. Of course time is wasted while waiting
to see if it worked.
* Eventually you realize that even after dropping the table in the (recovering) mode in SQL that the restore point must be bad or possibly one of this failed recovery points.
* So begins the quest to start restoring recovery points one by one and 15 minutes by 15 minutes until you find one that actually restores to a SQL Instance.
* If you have 80 of these to do and you average trying three recovery points and each takes 15 minutes, not to mention the time to drop the table in SQL, well that time adds up to 3,600
minutes of trial and error. 60 hours of trial and error, wow not much of a savings using DPM over a SQL backup plan.
* And then you have to explain to your customers that their databases were restored but you do not know at what point the DB was restored.
All in all it seems like DPM concept is great but like many backups the backup plan looks good on paper but actually restoring a backup is quite a different matter.
I don't know if anyone has ever solved the problems presented in this forum but if they have then I wish they would post and if no one has solved the problem then shame on DPM.
Good luck everyone, but I for one have spent about two months on trying to protect and restore consistently. I have never had one day of consistent and reliable restore points. I
am going back to sql management plans for my backups. I have never, in 10 years had a sql generated backup fail me. Never.
gbl

DPM failing SQL backups due to error: "the SQL Server instance refused a connection to the protection agent. (ID 30172 Details: Internal error code: 0x80990F85)

I ran across this error starting on 6/4/2011 and have been unable to find the root of the problem. In our environment, we have a DPM 2010 server dedicated to backing up all our SQL envrionment (about 45 SQL Servers total). All of the SQL
environment is backing up fine except for a SQL Cluster Application. This particular SQL Instances is part of a 6 node failover cluster with 6 SQL Instances distributed amongst them. The other 5 SQL instances in the cluster are backing
up fine; only one instance is failing. The DPM Alerts section shows this error when attempting to do a SQL backup of one of the databases on this SQL instance:
Affected area: KEN-PROD-VDB001\POSREPL1\master
Occurred since: 6/11/2011 11:00:56 PM
Description: Recovery point creation jobs for SQL Server 2008 database KEN-PROD-VDB001\POSREPL1\master on SQL Server (POSREPL1) - Store Settings.ken-prod-cl004.aarons.aaronrents.com have been failing. The number of failed recovery point creation jobs =
4.
If the datasource protected is SharePoint, then click on the Error Details to view the list of databases for which recovery point creation failed. (ID 3114)
The DPM job failed for SQL Server 2008 database KEN-PROD-VDB001\POSREPL1\master on SQL Server (POSREPL1) - Store Settings.ken-prod-cl004.aarons.aaronrents.com because the SQL Server instance refused a connection to the protection agent. (ID 30172 Details:
Internal error code: 0x80990F85)
More information
Recommended action: This can happen if the SQL Server process is overloaded, or running short of memory. Please ensure that you are able to successfully run transactions against the SQL database in question and then retry the failed job.
Create a recovery point...
Resolution: To dismiss the alert, click below
Inactivate alert
I have checked the cluster node this particular SQL instance is running on using Perfmon and the machine is nowhere near capacity on CPU, memory, network, or Disk I/O.  I have failed this SQL Application to another node in the cluster and
receive the same error (this other node has another clustered SQL application on it that is actively running as well as backing up fine). The only thing that I am aware of that has changed is that we installed SP2 for SQL 2008 about 2 weeks prior
to when the failures started to occur. However, we updated all six clustered SQL Instances at the same time and only this one is having this issue so I don't believe that caused the problem. We are running SQL 2008 SP2 (version 10.0.4000.0)
on all clustered instances along with DPM 2010 (version 3.0.7696.0) on this particular DPM server that has the issue.
One last thing, I have also noticed errors in the event log pertaining to the same SQL backups that are failing (but the time stamps are not concurrent with each backup attempt):
Log Name:      Application
Source:        MSDPM
Date:          6/13/2011 1:09:12 AM
Event ID:      4223
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      KEN-PROD-BS002.aarons.aaronrents.com
Description:
The description for Event ID 4223 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
DPM writer was unable to snapshot the replica of KEN-PROD-VDB001\POSREPL1\model. This may be due to:
1) No valid recovery points present on the replica.
2) Failure of the last express full backup job for the datasource.
3) Failure while deleting the invalid incremental recovery points on the replica.
Problem Details:
<DpmWriterEvent><__System><ID>30</ID><Seq>1833</Seq><TimeCreated>6/13/2011 5:09:12 AM</TimeCreated><Source>f:\dpmv3_rtm\private\product\tapebackup\dpswriter\vssfunctionality.cpp</Source><Line>815</Line><HasError>True</HasError></__System><DetailedCode>-2147212300</DetailedCode></DpmWriterEvent>
the message resource is present but the message is not found in the string/message table
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="MSDPM" />
    <EventID Qualifiers="0">4223</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-06-13T05:09:12.000000000Z" />
    <EventRecordID>68785</EventRecordID>
    <Channel>Application</Channel>
    <Computer>KEN-PROD-BS002.aarons.aaronrents.com</Computer>
    <Security />
</System>
<EventData>
    <Data>DPM writer was unable to snapshot the replica of KEN-PROD-VDB001\POSREPL1\model. This may be due to:
1) No valid recovery points present on the replica.
2) Failure of the last express full backup job for the datasource.
3) Failure while deleting the invalid incremental recovery points on the replica.
Problem Details:
<DpmWriterEvent><__System><ID>30</ID><Seq>1833</Seq><TimeCreated>6/13/2011 5:09:12 AM</TimeCreated><Source>f:\dpmv3_rtm\private\product\tapebackup\dpswriter\vssfunctionality.cpp</Source><Line>815</Line><HasError>True</HasError></__System><DetailedCode>-2147212300</DetailedCode></DpmWriterEvent>
</Data>
    <Binary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inary>
</EventData>
</Event>
Any help would be greatly appreciated!

Don't know if this helps or not, but I also noticed another peculiar issue that is derived from this problem. If I go to "Modify protection group", then expand the cluster, then expand all six nodes in the cluster, five of them show "All SQL Servers"
and allow me to expand the SQL Instance and show all databases; the one that is having a problem backing up, when I expand the node, doesn't even show that SQL exists on the node, when in fact, it does.
I would also like to add that the databases on this node that will not backup are running fine. They run hundreds of transactions daily so we know SQL itself is OK. Even though it is a busy SQL Server, there is plenty of available resources as
the SQL buffer and memory counters show the node is not under durress.

DPM 2012 R2 cannot browse the contents of the virtual machine, Error 958, Details: Internal error code 0x80990F4E

Hi,
We have a Microsoft System Center 2012 R2 Data Protection Manager Version 4.2.1235.0 as a Guest system on a Hyper-V node. The Hyper-V role is on a Windows Server 2012 R2
I receive this error message:
DPM cannot browse the contents of the virtual machine on the protected computer [computername]. Item level recovery is not supported in the following scenarios.
1. The VHD contains a dynamic disk inside the guest OS.2. The VHD has no volume.
3. HyperV role is not installed on DPM server.
4. Automatic mounting of volumes is disabled on the DPM server.
1) Try enabling automatic mounting of volumes using mountvol on the DPM server to perform item level recovery
2) Otherwise perform a full restore of the virtual machine.
ID: 958
Details: Internal error code: 0x80990F4E
One of our protected Hyper-V guest systems backup suddenly refuses to browse the content of the VHD file. The system has 2 VHDs. One for the operating system and one for the data. The OS VHD has no problem with content browsing only the data VHDX started
this error after the installation of september update. I already checked the status that was suggested (1. the vhd contains a dynamic disk... etc. ) and everything is well configured. I have no free space to make a full recovery cause it's 6TB of data.
The updates that were installed are:
DPM Server
KB2977629
KB2966828
KB2988948
KB2993651
KB890830
KB2977765
KB2894856
Protected Guest system
KB2972213
KB2977629
KB2894852
KB2973114
KB2993651
KB2988948
KB890830
KB2977765
KB2894856
Any advice? Thank you in advance for any help.
Andras

Hi,
Does the protected VM have Windows dedup enabled on the volume that cannot be mounted ?
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

I have the following error The file "iTunes library.itl" cannot be read because it was created by a newer version of iTunes

Can anyone help me with this problem. I tried updating the latest itunes and it caused an error MSVCR80.dll missing. I then tried fixing it after reading other people had the same problem and a solution was given about uninstaling itunes and the order in which to do that. I did that but now get the error "the files "itunes library.itl" cannot be read because it was created with a newer version of itunes. I see a solution has been given about this but I cannot find what is suggested to enable me to follow instructions. Can anyone please go through step by step (letting me know where I can find what is needed) to enable me to be able tio log into itues again. Thanks

Hi pussygalore,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
You may want to make sure that in the last step (reinstalling iTunes) that you are installing the latest/newest available version, and not attempting a reinstall from an older file.
Regards,
- Brenden

After upgrading recently I got this message: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." The music/video files are still on my MacBook Pro. Is it because I'm still on 10.5.8? How do I fix this?

For your reference I’m using a MacBook Pro running 10.5.8. Several weeks ago on a Monday I received an upgrade for iTunes. When Tuesday arrived I attempted to log in so that I could download the latest freebie song(s). I was met w/this message: “The file ‘iTunes Library.itl’ cannot be read because it was created by a newer version of iTunes.”
The music/video files are still on my Mac (I’ve verified that via Searchlight), but I’m unable to open the program. Since I know that 10.5.8 is rapidly becoming prehistoric, could it be that the newest iTunes isn’t compatible w/this particular OS? I’d like to switch up, but understand that the newest OS won’t work on a Mac of this vintage (6 years old). In addition, my Adobe products (all CS2) won’t work w/anything newer than 10.5.8, so I’m reluctant to go to a newer OS (I just can’t afford the Adobe upgrade $$$ @ this point).
Is there any way to get a download of an “old” iTunes version? If there were, I’d simply refuse any future upgrades until my personal economy allows me to stop working as if it were 2006. Please advise, somebody!

I don't know how you received an upgrade for iTunes. You make it sound like it was sent to you. At most your computer will tell you of a new version and you tell it to download it and install it. However, a computer will not do this for a version which is incompatible. iTunes 10.7 came out a few weeks ago but your computer would not notify you and even if it did, 10.7 would refuse to install on your computer. So this part isn't making a lot of sense.
Two ways to get the 'newer version' message. One is to open your library on a computer running a newer version, and then try to open it with an older version. Usually happens when the library is on an external and used with multiple computers. The second way is if you have multiple versions of itunes installed on your computer.
The newest (and likely the last) iTunes for OSX 10.5.8 is iTunes 10.6.3 which has been out for quite a while.
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575

TS4123 I have used iTunes for awhile and now on my laptop when I try to open iTunes I get the following message. "The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Any help or suggestions?

I am unable to open my iTunes on my Toshiba laptop. I keep getting an error message of "The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. I don't have the problem on my iPhone though.
Any help or suggestions will be greatly appreciated.
Thank you

Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2

TS3212 I just installed iTunes (from the apple site) on to my new laptop. When I click on the icon to open I get a pop up that says "The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes". Now what do I do and ho

I just installed iTunes on my new laptop. When I click on the desktop icon I receive a pop up that says "The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes". I have no idea what this means or what to do about it. I can't even find a file on my computer like the one referred to in the pop up. I am currently considering keeping my old laptop if it is the only way for me to continue to access iTunes. What should I do to fix this?

What version of iTunes are you using? An .itl file is something that Windows uses, or very old versions of iTunes on Mac. The library file on Macs is now .xml and has been since late iTunes 4.
Is iTunes running ok without any problems after you OK that message? If it is, then you may be able to ignore it if you can't account for why you're getting it. But make sure you take backups in case something happens in the future.

TS1424 I can't open iTunes. Get error message "the file iTunes library.itl cannot be opened because it was created by a newer version of iTunes"

I cannot open itunes. Getting error message: "the file iTunes library.itl cannot be read because it was created by a newer version of iTunes"
What do I need to do so I dont lose all my loaded music, etc.?
Thanks

If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
Not sure if the following site/link will tell the method...
•Apple - Support - iTunes - install & update:
http://www.apple.com/support/itunes/install/
•Troubleshooting iTunes installation on Mac OS X:
http://support.apple.com/kb/HT2311
Good luck & happy computing!
ps: i see you resolved this issue. it's magic!

TS1717 My itunes won't open and I get message that says "The file iTunes library.itl cannot be read because it was created by a newer version of itunes." I am unsure what this means, but I have uninstalled and reinstalled the itunes, and it still will not

I receive the message: The file "iTunes library.itl"cannot be read because it was created by a newer version of itunes. I do not know exactly what this means. I have Windows 7 on my computer and was able access itunes until just recently. I have tried uninstalling and reinstalling itunes multiple times and that does not work. Sometimes I can get in when immediately after installing, but then if I close it, i cannot get back in. Now, i can't get in at all.

That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

TS1717 My Itunes won't open and I am getting message "the file "iTunes Library .itl" cannot be ready because it was created by a newer version of iTunes". Any suggestions?

My iTunes won't open and I am getting message "the file iTunes library .itl"cannot be read because it was created by a newer version of iTunes. Anyone have a suggestion?

I don't know why this error occurs, unless you have attempted to downgrade iTunes.
This method should get you up and running again.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

My iTunes won't open on my laptop. Error message says The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Help Please!

My iTunes won't open on my laptop. Error message says The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Help Please!

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I keep getting this message when I launch itunes: The file "itunes Library.itl" cannot be read because it was created by a newer version of itunes

Itunes was working fine until i plugged in my 6th gen shuffle. itunes wouldn't read the pod and it kept showing an error message telling me i needed to uninstall and reinstall itunes. So i did. Now, itunes won't open up. i keep getting the same message, " The file "itunes library.itl" cannot be read because it was created by a newer version of itunes. HELP!!!

Problem solved by doing the following:
Open PC/Mac and search for iTunes Library.
From the list, select the most recent version of iTunes Library. Save this to a folder.
Delete iTunes from your computer.
Install latest version of iTunes.
When I opened the new version of iTunes, everything was there as before.
I didn't need to import the saved version of iTunes Library. Maybe this happens automatically?????

I cannot open iTunes. I get a message that says "The file iTunes library.itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?" I downloaded it and it and I continue to get the same message. How

I cannot open iTunes. I get a message that says "The file iTunes library.itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
I downloaded it and it and I continue to get the same message.
How do I fix this? Thanks, Dee

Upgrade iTunes to the latest version. It should be 10.5.3.

The protection agent was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)

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