The screen is frozen! Help!
I plugged my ipod into my computer, and it didn't come up on itunes. So I unplugged it, and when I did, the screen froze on my ipod. The backlight has been on the whole time. It is in hold, but the lock is not showing up on the screen. On the battery, it shows the lightning bolt, but my ipod is not plugged into anything. The buttons are all frozen, I really need help! Please answer.
You should try all of the 5 R's because often these 5 steps will fix many basic problems. Read th elink below.
http://docs.info.apple.com/article.html?artnum=303940
http://www.apple.com/support/ipod/five_rs/
GFF
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http://support.apple.com/kb/HT1808
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That is a RAM issue, do you have any spare ram you can swap to confirm? Possible causes:
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Hi there hhcd92!
I have an article here for you that can help guide you through troubleshooting this situation:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
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What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
Hi, my iphone is lock and the screen is frozen. I can't unlock my phone and can't connect to itune, because my iphone is lock.
Hi gnlreid,
If your iPhone isn't responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden -
My ipod wont restore and screen is frozen help heLP HELP!!!!!!!!please love
okaii..so letss see.. i gott this ipodd on sunday July 2.. so far my computer didnt recognize it.. then the screen was frozen on do not disconnect.. than it was stuck in chinese(thanks to my stupid friend) but thats fixedd after a million pachillion hourrs of calling and searching .. wen my itunes finally recognized it it said updating songs but i have 477 so it took a whilllleeee .. finally wen it finished both my itunes nd ipod said okaii to disconnect nd i did but NOW THE SCREEN IS STUCK ON USE ITUNES TO RESTORE but wen i plug in the ipod nothing happens..nd i tried to restore it but it says IPOD IS NOT COMBATIBLE WITH PROGRAM nd wen i try to reinstall my ipod that just didnt work which was my problem in the first place..ahahah so yea i lykk realllly neeed helpp .. nd no im not naturally blondee ahahah jkjkjkjkj..so PLEASE HELP ME LOVES ND ILL LOVE U FOREVERRRRR*buh bii noww..nicc<3*
To say the least, your post is very difficult to understand. It would also be helpful to know whether you are using Windows XP or Mac OS. Let us know...
MV -
I downloaded a update on my iPhone 5 and it's like the screen has frozen any ideas
I Downloaded a update on my iphone 5 and now the screen is frozen any suggestions on how to fix
Good Afternoon rossiebud,
If your iPhone is not responding after your update, try the steps in the article below. If restarting or resetting your iPhone doesn't get you back on track, then you can reinstall the iOS by selecting Update while in recovery mode.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-is/HT201412
Hope that helps ...
- Judy -
How can I reboot my Touch when the screen is frozen and I cannot use the "slide to power off" feature?
Next try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
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Try resetting the SMC
Intel-based Macs: Resetting the System Management Controller (SMC) -
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If you can help me facetime me at [email protected] or msg me.It would help to know whether it ever did work, or is this a new iPad for you? If new, you need to connect it to a Mac/PC that's running iTunes in order to register and initialize it. If it used to work, try doing a reset.
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OMG!! Thank you, Thank you, Thank you! I did what you suggested and it worked! I know nothing about this stuff. You made my day!
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iOS: Unable to update or restore
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Really?
Is there no other option? No magic key combo that brings up a secret menu?
My imac just froze during a software update install and I too do not know what to do.
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