The screen of my iphone froze, I cant restart the iphone, what am I supposed to do?
The screen of my iphone froze, I cant restart the iphone, what am I supposed to do?
Welcome to the Apple Community.
HDCP is copy protection built into iTunes video content, the Apple TV requires all devices to be HDCP compatible before it will send HDCP content to them. In simplistic terms the Apple TV asks the TV if the signal it will send can be recorded, if it gets the right answer it will send the signal, if it doesn't receive a reply it won't.
Your problem may be one of unsupported equipment or may simply be an error. You could start by checking if your TV is HDCP compliant. If it is the problem might be cabling or another device (such as a receiver) between the Apple TV and TV, it may also just be a glitch which might be resolved by a simple restart.
Similar Messages
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my iphone has stopped working it had 80% of charging but the screen got black and now i cant switch it on, what should i do?
help me ASAP pleaseHello sameen shah,
The following article would be a great place to start for information that can help get your iPhone working again.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
Randomly while scrolling, the screen just goes beserk and gets stuck with random colored lines. And, the only way to get rid of this is to restart my entire computer. My laptop is about 3 years old now. Is this a sign of age or what? What can I do to run my laptop smoothly without turning it off and on every time it goes crazy?
Try resetting PRAM and SMC.
Reset PRAM. http://support.apple.com/kb/PH4405 x
Reset SMC. http://support.apple.com/kb/HT3964
Choose the appropriate method.
"Resetting SMC on portables with a battery you should not remove on your own". -
Hi! I need help, today I connected my mac Book Air to a tv for a presentation and as soon as I conected it the image on my screen went bigger. And I cant find the way to put it back as it was before. The Images are too big! heelp
Morning DeeHutton,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Best of luck,
Mario -
My iPhone 4 is on but the screen is black and won't connect to iTunes. What do I do?
My iPhone 4 is in very good condition. But this morning i was on my phone and it froze. So i just put it down and waited for it to go back to normal. A few minutes later the screen went completely black. I though it just turned off so i pressed the home button but nothing happened. It was at about 80% battery so i knew it didn't die, but i tried plugging it in to see what would happen. My phone made the sound that it usually makes when I plug it into a charger but still the screen was blank. I tired to plug my phone into my mac to restart it in iTunes but it never connected. It only connected to iPhoto. I've tried holding down the lock and home button until the apple logo came on the screen but it never did. I don't know what to do. I know I should take it into the apple store but I want to try to get it to work at home instead of having to go all the way out there. Please if anyone has any suggestions that would be great!
If you have attempted the reset, which is holding the home button and sleep/wake button, was it still connected to the computer? Have you tried to do that when not connected. You stated it never came on, how long did you hold the buttons together? If you cannot get it to connect to iTunes then you would not be able to restore the device. You can see if you can put the device into Recovery Mode by following the instructions in this support document. If that does not work, then you are correct, make an appointment at the Apple Store. If you can't update or restore your iOS device
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I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well. However, itunes can not do anything with the phone because the phone is locked and I can not unlock the phone because the screen is black.
>CURVEBALL!!!<
The screen does work though! Through trial and error along side a little troubleshooting, I was able to figure out that the screen will cut on after the phone dies completely. The phone has to die completely with no battery power left. Then if I plug the phone into a charge and wait a while for it to charge, the phone will turn on like nothing was ever even wrong with it. I charge the phone up to like 30% and turn it off then bam the phone turns on but the screen is solid black again.
I am currently in the process of waiting for the phone to die and when I turn the phone back on I am going to completely remove the auto-lock and lock code off of the phone for the time being.
Any other suggestions? Please help!Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement. -
my iphone 4 is not responding the screen is just showing a usb lead and the itunes symbol. when i plug it into my desktop mac and try to sync it to itunes ,itunes is telling me the phone is in a restore mode. How do i get it to respond without restoring the phone to new ? there is no option to restore with backup as i have not backed up any of the data on the phone any help would be greatly appreciated thanks
http://support.apple.com/kb/HT1808
You can't not restore if you have reached this point -
I have an iPhone 6 with IOS 8.1.3. When I go to the landscape view in Safari, the bookmark page appears and takes up one half of the screen. How can I get rid of the bookmark page so I can use the whole screen to what I am browsing?
OOPS! Too quick on the trigger to ask that question without trying anything. Sorry. Solved it by touching the bookmark icon.
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I just updated my Iphone 4 to the IOS 6 update and now i cant connect my iphone to Itunes because apparently my itunes is out of date? and then when i try and update itunes it says i need a new OS completely is there anything i can do???
Are you running Leopard on your Mac, Laurie?
If so, try instead updating to iTunes 10.6.3.25. (That supports earlier models of iPhones running iOS 6, even though it can't run the new iPhone 5s.)
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3 -
I've tried restoring it and resetting it to factory settings but nothing is working. Can an iPhone get so smashed that the screen stops working completely? If I got the screen fixed would it be fixed? ahhh
ChristianAnthony3 wrote:
Can an iPhone get so smashed that the screen stops working completely?
Sure it can. The screen is a sensitive part of the phone. Whatever caused the glass to break may have caused other more extensive damage to the internla components.
ChristianAnthony3 wrote:
If I got the screen fixed would it be fixed? ahhh
No way to answer that. Its impossible to know if only the screen is damaged or if something else suffered damage when the screen broke.
Judging by the constant beeping, I would think its developed a short or some other failure somewhere from the accident. -
After I hv upgraded os 6 on my iPhone 4, iPhone hung up at least one per day. After u press "End" 2 times at fast speed ( i used to do this in the old os without problem) or when u slide to unlock - the screen suddenly enlarge . I need to reset the phone whenever this happen. Pls help
I Have fumbled all day to this resolved, I'll run the battery down and see what happens afterwards. This is not good !
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i plugged in my iphone 5S and locked the screen 20 minutes later I tried to open the phone it will not turn on i treid reset and that wont work I have a black screen,
I tried just holding down the power key...NOTHINGDo a reset, hold down the home/sleep button together until you see the apple logo and then release.
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My itunes shows my iphone but it has an apple logo and a lock on the other side of the screen but i can't sync or restore my iphone.
what do i do?Did you enable your Menu and Sidebar?
Ctrl+S to view Sidebar
Ctrl+B to view Menu Bar -
I bought a iphone 4 on online . But the guy forgot the his apple id pasword and i cant restore the iphone cuz i need the password is their any way i can restore the iphone . ??
iOS 7 has an antitheft feature. A stolen phone can NEVER be used again, except by the original owner or with the authorization of the original owner. If you bought a stolen phone that was your mistake; get your money back. While it's possible that the seller "forgot" their password, that is an easily corrected problem. In most countries knowingly possessing stolen property is a crime. Even if you don't know it is stolen, it can be taken from you and returned to the rightful owner.
If it really wasn't stolen, and it was an honest mistake on the part of the seller, the seller can easily correct the mistake and authorize your activation of the phone. -
Hi, cant update IO6. After downloading the update and processing it through Itunes on my mac.... and I have a factory unlocked Iphone 4S. Cant update the software. Waring message is say this devise is not eligible for build. Please help.
Download iTunes using the tab at the top of this page. Then run the update with iTunes closed.
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