The selected signed file could not be authenticated. The file might have been tampered with or an error might have occured during download. Please verify the MD5 hash value against the Cisco Systems web site

I am trying to load any 9.0.3 firmware on my UCM 5.0.4.2000-1 server. Every newer firmware I load throws the following error. I have verified the MD5 is correct and also downloaded the file several times with the same result. I can load the same firmware file on another UCM server and it loads fine. Any ideas?
Thanks in advance!
Error Message:
The selected signed file could not be authenticated. The file might have been tampered with or an error might have occured during download. Please verify the MD5 hash value against the Cisco Systems web site: 9b:b6:31:09:18:15:e7:c0:97:9f:e6:fe:9a:19:94:99
Firmware File: cmterm-7970_7971-sccp.9-0-3.cop.sgn
UCM version: 5.0.4.2000-1

Thanks for your reply. We have a lab environment where I maintain UCM 5.0, 5.1, 6.0, 6.1, 7.0, 7.1 and 8.0 servers each running the latest released firmware for our QA testing team. I have downloaded and installed the latest device packages but find that if I try to install any firmware newer then 8.3.1 on either 5.0.4 or 6.0 i start getting MD5 hash authentication errors. It looks like 9.0.3 firmware should work on UCM 5.0 and 6.0 so I am lost as to why I can't seem to update any firmware for any model phone if it is newer then version 8.3.1 on either 5.0 or 6.0. while 5.1 and 6.1 work without issues. Maybe it is just a bug. I mostly wanted to see if anyone else has experienced this or if it is just me.

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I changed the password because I could not remember it for my Xoom and now I cannot get any emails on my Sprint HTC. Please assist

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Do you use anything such as Windows Media Player, whcih may have done something to the files?
The message is blunt - the file cannot be found - it is no longer where iTunes thought it was.
Try looking in the folders where you would expect the music to be located. Look at the example below. In the first shot, you can see the correct path to the file. In the second shot, when iTunes can no longer find the file, because I have renamed it, the path changes slightly, but the original path is buried in there anyway.
Basically, the path is:
iTunes\iTunes Music\<Artist name>\<Album name>\<song name> or
iTunes\iTunes Music\Compilations\<Album name>\<song name>
Then you will have to work out what went wrong and correct it yourself.

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The selected portable player (ipod) could not be found. I have set my new ipod to manually manage music and videos which is required. Don't know what to do at my wits end. Went to local apple store but they couldn't help me because third party is involved please help before I hurt someone lol
I have downloaded all available update ie media player, overdrive media, itunes

Hi boonstra,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Cheers,
- Judy

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There is normally an inner box (white cardboard) and if you pull it out the serial number should be found. It will commence 1057-

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Can't get my Apple TV to connect to the Bluetooth on my sofa but it connects fine with iPhone iPad mini etc

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The "view and organize photos" mode seems to work just fine, but when I attempt to open the "edit and enhance photos" mode, I get an error box with this message: "Could not load the FastCore Routines module because the file could not be found", and then it shuts down after I click ok. I have installed the 5.0.2 patch and have uninstalled and reinstalled the program, to no avail. I had no firewall running when installing the program, nor do I own the program "Clean Sweep". What can I do?
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CANNOT LOAD FASTCORE ROUTINES, MMX CORE ROUTINES,
           MULTIPROCESSOR SUPPORT NOT FOUND
          SUCCESSFULLY REPAIRED - STEP BY STEP
I made the repair for Elements 5 on an XP version Operating System PC by doing this:
I went to....
Start / All Programs / Accessories / Windows Explorer
and selected.....
My Computer / C:
which is my drive with its operating system where Photoshop is installed.
I then clicked....
Documents and Settings
Then - in each - of the three icons I found.....
All Users, Default User, and Owner
I went into....
Application Data / Adobe / Photoshop Elements
In that last file I removed ALL the contents.... IN EACH !
After rebooting, my Photoshop Elements 5 started to work.
I think with research and all I invested five hours. May this save you 4 1/2.
I was paranoid and put the contents of each file into a new file I identified
clearly in case it I have to replace one of the parts out in the future.
I hope this is of help to some future reader.
Other comments here seem to indicate that this solution has
worked in version 4 and up and fixed early versions of Vista.
This appears to be a common problem after a drive repair or partitioning.
Why they can't just tell us this is a mystery to me.
-- Bon Courage! --
                                  Ken

On some of my files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?" Then when I click "Locate", I get nothing.

I'm really dumbfounded on this one and it's driving me bonkers!!!! On some of my music files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
This began to happen when Chuck made playlists2burn on2CD-and then he would delete the playlist; sending all the song files into oblivion. Certain songs have a ! right next to the file name, and as I stated before, i get that error message:
"The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
So I click on "Locate". No help. I get a menu with folders that say "catroot" and other folders which names I cannot remember, but I scroll PAST the file folders, & it's just a bunch of ".DLL" files.....I don't understand what any of the names of the folders mean...it's frustr8ing-coz this is my 2nd iTouch, my 1st one got stolen & I can't afford2buy my music back at this time & i NEVER before had a single problem with losing song file locations.
              Is there anyone out there who has been through this frustrating game of chasing your tail?....<that's how I feel>
If so I would be ever so gr8ful if maybe someone with the knowledge would be so kind as 2 tell me how/where 2 retrieve these songs & how to put everything back where it belongs, I would be 4ever gr8ful !!!
I can't afford 2 replace the songs just like I'm unable 2 buy back my old music from my stolen iTouch....man that was an awesome collection-someday I'll be able 2 afford 2 do that & I would like 2 have all the new music that I paid 4 but cannot find when I got my new iTouch....that would just be wonderful.
             I hope someone sees this post that can help me retrieve these files....losing $100.00 of iTunes is a REAL BUMMER!!!!!!
                                                  ThanQ SO very much!
                                                                         [email protected] or [email protected] or [email protected] .
                                                                                           You can also find me on Facebook, my given name is Tiffinie Trimmer, &
                                                                                            that's my Facebook "handle". ThanQ 4 taking the time 2 read all of this!
                                                                                            hope 2 get a reply someday....I'll B checking all my emails & my Facebook, as well
                                                                                            as marking this page in my FAVORITES so I can find it fast! Take Care!!!

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

The TV show could not be used because the original file could not be found

"The TV show “Blah-blah ep.23” could not be used because the original file could not be found. Would you like to locate it?"
I know this problem is listed (and unanswered) from quite a few users in the forums for song files, but I haven’t found any that mention TV shows. To add to the heap, and help emphasize to iTunes that this is a major bug in need of fixing, here is my version of this problem.
I have a variety of season passes to TV shows that normally download on almost a daily basis (The Daily Show with Jon Stewart, for example). About once every four or five downloads iTunes decides to silently delete a file. No warning given, no chance to stop it, just gone. ITunes downloads the file (clearly seen in the process in the Downloads part of the Store menu) and then lists the file under its correct menu in the TV Shows Library section (with the correct amount of MB listed for the file). I usually watch the episode right after I download it (with no problems), but of course I have left episodes unwatched when I shut iTunes down.
On the next startup of iTunes, I go in to watch an old episode again or click on an unwatched episode, but it isn’t there anymore and the old “would you like to locate it?” message pops up. After being through this at least a dozen times in the last year, I know there is no point in looking for the file because it’s gone. The only choice is to go into iTunes support and ask them to reset the download, which they’ve always done without question, and then I have to download the file all over again. This is a huge hassle and all the more frustrating because it happens so irregularly.
I’ve tried to find answers in these discussion forums, but have been unable to see any reasonable solution and wish to add to the voices of annoyed paying customers in the hope something will be done. If anyone is interested, the bizarre and time consuming workaround I’ve had to employ is:
1. As soon as any of my TV shows are downloaded, I stop whatever I’m doing to go grab the file out of iTunes’ folder and move it to a location where iTunes can’t get its grubby little silent deleting hands on it.
2. On the next shutdown-startup cycle, I can then go back and move the file back into its correct location in the iTunes TV Shows subfolders and I’ll never have a problem again with THAT particular file being deleted.
Of course, the problem with this solution is that it’s painfully annoying to have to do it every time. I get lazy, iTunes seems to get its evil deleting ways under control and downloads all seem to work again. That is, until they don’t and the issue mysteriously returns with files being picked off anew and I have to return to these forums in the hope of finally finding out why this is happening. After more than a year and two or three iTunes version updates, it’s the problem that just won’t die.
Anyone?

Yes, only TV shows. I've never had a random silent delete of a song file. I also considered that Windows might be blocking the file to save space, but with no limitations set in the control panel that isn't the problem either. In fact, I've only had this problem with season pass downloads. It's never happened with a single download of a video or TV episode.
Tonight, when I downloaded my Daily Show episode, I really kept tabs on what the heck iTunes is up to during the process. As many know, iTunes creates a folder called Downloads during the download process. Inside that folder, a video file gets downloaded as “download.m4v” along with another Qtime info file. When the download is complete, iTunes is supposed to use the info file to identify and tag the download.m4v file and then move it over into its correct artist subfolder with the correct file name.
The problem, I discovered tonight in watching this process, is that iTunes (for mysterious reasons) does not do the relabel/move step with some of the downloads and leaves the files in situ as download.m4v in the download file. Additionally, in the iTunes software you can click on the file (correctly labeled and appearing, as I said in the first post, under the correct TV show banner) and watch it one time. However, after shutting down and restarting (and this is where the evil happens) iTunes will delete all files in the Download subfolder as part of a cleanup process. I suppose because it assumes that those files were correctly relabeled and copied into the corresponding TV show folders. So, there is the reason for the loss of downloaded video files (in my case).
There appears to be no way of knowing, from within iTunes, when the file has been correctly copied over to its corresponding folder and when it hasn’t and remains in the Bermuda Download Folder of Death. Again, I have to go into that folder each time (before shutting iTunes down) to make sure the move took place. If it didn’t, then I have to make a copy of the download file and place it outside that folder.
Finally, since this only happens occasionally, I’m wondering if it doesn’t have something to do with the way the info file is being tagged and labeled prior to being made available to download. However, if that were the case then the problem would be happening to lots of users and I would have expected a lot more complaints in the forums.
By the way, I’m not big on fidgeting with any of iTunes folders or settings. It hasn’t been the case where the downloads were fine, I made some goofy change to the folder structure and then it doesn’t work. I haven’t fiddled with the settings for months, but all of the sudden this issue starts to appear and can just as easily disappear in the following week’s downloads.
Still seeking answers or advice.
Cheers.

I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?

I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?

Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.

"itunes could not copy song to the ipod because the file could not be converted."

Hello. I'm using iTunes 10.6 and trying to sync an iPod Classic 120GB with Mac OS X 10.6.8. I keep getting the error "itunes could not copy 3 songs to the ipod because the file could not be converted." All three songs are AAC, 256kbps. I didn't have this problem with these songs a couple days ago until I decided to convert all 256kbps songs to 128kbps to fit on my 120Gb iPod. iTunes, nor my iPod haven't updated during this time. Any suggestions?
-Chad

This problem does seem pretty random, affecting just a small number of tracks. Apparently it is due to some file corruption or something... Anyway, this thread https://discussions.apple.com/thread/2654317?start=15&tstart=0 has a couple of solutions spelled out. Basically the same thing that a-monk-at-large suggested above. (Delete and redownload the offending tracks.)

Error: "the song...could not be used because the original file not found"?

Has anyone seen and resolved the issue from this error: "The song...could not be used because the original file could not be found"?
Thank you for your help

Yes, with no luck ... But I'm not exactly a computer tech. I searched with spotlight with no results.

" song name could not be used because the original file could not..."

Help!
"The song <blah blah blah> could not be used because the original file could not be found. Would you like to locate it?"
I tried "locating" it but nothing seemed to work. How do I get the song back to where I can play it again and get it on my iPod?
Thanks

Somewhere along the line, you changed the target where your songs are located in your hard drive hence the ITunes library can't find it. It still thinks they are where they were initially.
Find which folder you put the songs and then do an import to Itunes library

"File could not be found"

Hi! I have been trying to figure out what's going on here. Some files (not all files or all file types) are not opening properly. I get the following message:
"Could not complete your request because the file could not be found."
This is happening more often with more files. I don't think that the files are corrupt, as I can re-create the files and I still get the same error message. Also, it is happening inconsitantly in terms of location, file type, and file names. I tried deleting the prefernces for Photoshop to no avail. The files are on the harddrive that Photoshop is on, so it is not a virtual harddrive which has lost connection.
Any suggestions?
Thanks in advance.

It probably seems really clear to you what you're doing, but keep in mind none of us are sitting with you watching what you're doing...
Please list the steps you are taking, so that rather than assuming you're starting Photoshop and doing File - Open, or maybe right-clicking the image in Bridge and opening in Photoshop, or maybe double clicking the image in Explorer, or whatever, we can know where you're seeing problems.
Please list the exact steps you're taking.
Please list the exact error message you're seeing. Ideally grab the screen showing the error just when it happens and post it here as a JPEG.
-Noel

The selected signed file could not be authenticated. The file might have been tampered with or an error might have occured during download. Please verify the MD5 hash value against the Cisco Systems web site

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