The update and other problems PLEASE HELP!!!

The ovi store on my phone asked me to download the newer version which I did, is there an update for ovistore on the computer because I haven't heard about it if there is one and it may solve the problems I have been having with it:
1. I don't receive the messages when trying to get an app
2. It wont let me down load apps when I connect my phone to the computer
(also on the nokia website it told me to click the download and install button to get an app when plugged into the computer but I can't find it..Any ideas where it is???)
please help i've had this problem since I first set up my account and its really bugging me now!!!!!!

(Apologies for barging in Steve.)
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80071A91, or some other number? (If they're another number, what number are you getting?)

Similar Messages

I tried updating my iPod touch 4th gen and now the screen is bright blue or flashing white and black lines.ive tried the whole home and power button thing but it only brings up the apple icons then goes back to the blue or other screen.please help?

I tried updating my iPod touch 4th gen and now the screen is bright blue or flashing white and black lines.ive tried the whole home and power button thing but it only brings up the apple icons then goes back to the blue or other screen.please help?

This has worked for some others.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My macbook crashed about two weeks ago and I had icloud already set up. How do I go about retrieving the music and images? Please, help me. I had over 10gb of music on that computer and the only place it was backup was icloud. Thanks.

My macbook crashed about two weeks ago and I had icloud already set up. How do I go about retrieving the music and images? Please, help me. I had over 10gb of music on that computer and the only place it was backup was icloud. Thanks.

I hate to say this, but unless you are paying the 25 bucks you cannot back up your library to the cloud.
All you can do is back up the items you "purchased" from Apple.
iTunes Match
For $24.99/year you’ll get access to all your iTunesmusic including tunes you ripped from CDs or “borrowed” from anonymous friends. It scans your library to see if the song exists in iTunes’ 18 million song catalog and if it does it’ll stream it to you at 256 kbps. If your song is not in iTunes then it’ll be uploaded to iCloud at whatever rate it is on your device where it can be streamed for your listening pleasure. I cannot find any information on how to restore a library, however
Best of luck

Movies and Audio Problem - PLEASE HELP!!!!!

Hi,
If I am working on the music for a movie file i sometimes open a new project with no global tracks, so as i can focus on the music, when i then choose to open the movie and see what the music sounds like with the movie all is fine..... until i stop the movie. If the movie is not playing or doesnt have the volume slider raised high (on the movie window), no sound is heard when i press a key on my midi keyboard. This means i can only come up with ideas when the movie is playing. If i close the movie and/or the global tracks, the problem remains the same. I have to close logic an reopen it in order for me to hear any sounds (audio tracks and midi). Any advice or help would be great as this is really frustrating me. Thanks, Ben

I use Logic Plug ins and Korg/Steinberg plug ins. I have a multi instrument set up in my environment for an external Korg Trinity Keyboard. It is no longer connected as it was too difficult to control program changes etc and recording in audio takes too long for me. This many be the problem??? Maybe i could remove the multi and see if this helps. I am thinking of re-connecting the Korg to my computer but am not sure if it will cause more problems. Any advice? Thanks... Ben

I just got my a new iphone 4 from O2. i plugged in my phone to my computer(windows 7). itunes doesnt open automatically. when i opened the itunes,its still not detecting my phone. on the phone it only shows the cable and itunes logo. please help

I just got my a new iphone 4 from O2. i plugged in my phone to my computer(windows 7). itunes doesnt open automatically. when i opened the itunes,its still not detecting my phone. on the phone it only shows the cable and itunes logo. please help

Did you try to remove all Apple related software and reinstall iTunes again? Removing iTunes, QuickTime, and other software components for Windows Vista and 7

[Other 865 Series] 865PE Neo3-F (SATA and PATA problems),please help,thx

Hi
I have MSI 865PE Neo3-F mainboard and I have a few little problems with Neo.
My first:
I have HDD Maxtor DiamondMax10 300GB,16MB cache,SATA.When I was installing Windows,(widows setup) it shows that HDD has only 131GB.BIOS shows 251GB.what does it mean?Not supported HDD or only 130GB for one partition?
My second:
I want to connect also P-ATA HDD,but BIOS don´t see him.
What would be IDE settings in BIOS and also jumper settings on PATA HDD and DVD when I want use:
SATA as Primary Master (system disk)
PATA as Secondary Master
DVD-ATA IDE as Secondary Slave
My last:
What I should installing when I want to use all advantages of SATA HDD and what would be BIOS settings?
PLEASE HELP IT IS URGENTLY,CAUSE I HAVE TO WORK TO MY SCHOOL
ANY HELP WOULD BE APPRECIATED.
Thank you

At the first thank you for your reply.
Yes it works.
Sorry I didn´t post my OS.My OS is XP (with SP2,now).
Configuration:
P4 Prescott 540J 3.2GHz,FSB800MHz,HT (enabled)
MSI 865PE Neo3-F
2x APACER 512MB DDR400 (Dual channel,slot 1 and 3)
ASUS FX5700 256MB
Maxtor DiamondMax10 300GB,16MB cache,7200rpm
DVD-RW Plextor 716AK
After installing Service Pack 2 windows shows that HDD has 300GB,but I created two partitions before (C:\ [30GB] and D:\ [100GB] in windows setup) and now (after install SP2 E:\ [170GB]) one partition in Windows.Problem how do I put together last two partitions (D:\ and E:\) to one partition?
so if I right understand after this settings in BIOS:
Native Mode
ATA Configuration - PATA only (or SATA-only)
SATA Keep enabled - yes
PATA Keep enabled - yes
PATA channel selection - both
and what about another two options in this menu?what are the settings?(somtehing about 1st channel and so on)
connections looks like that:
on IDE ATA100 cable from IDE1 will be connect HDD ATA100 as Master and DVD as slave?
on SATA cable from SATA1 will be connect HDD SATA?
How system knows which one from two Masters HDD is System disk?from Boot menu?
Is some page on the web where can I find closer explain of IDE (SATA) settings for MB MSI?
Sorry for questions,but I am working at the first time with SATA disk

Transparent spry menu that has a background color on sub menus and a few other problems(Please Help)

Hi im a noob at dream weaver and i've been trying to create a menu and i have been having problems with this menu bar i don't know what to upload and i have made a topic about this before but i only got one reply and so i am trying to make my menu bar transparent and then the sub menu's colored with the color code #1A1A1A and the menu bars that have been color background are only the sub sub menu bars if you know what i mean and also my other problem is the spacing i have between each option is really uneven is there a way to make them evenly sperated apart from each other rather than just the size of a "box" that the text is in. Here is my SpryMenuBarHorizontal.css code
@charset "UTF-8";
/* SpryMenuBarHorizontal.css - version 0.6 - Spry Pre-Release 1.6.1 */
/* Copyright (c) 2006. Adobe Systems Incorporated. All rights reserved. */
LAYOUT INFORMATION: describes box model, positioning, z-order
/* The outermost container of the Menu Bar, an auto width box with no margin or padding */
ul.MenuBarHorizontal
          margin: 0 auto;
          padding: 0;
          list-style-type: none;
          font-size: small;
          cursor: default;
          width: 100em;
/* Set the active Menu Bar with this class, currently setting z-index to accomodate IE rendering bug: http://therealcrisp.xs4all.nl/meuk/IE-zindexbug.html */
ul.MenuBarActive
          z-index: 1000;
/* Menu item containers, position children relative to this container and are a fixed width */
ul.MenuBarHorizontal li
          margin: 0;
          padding: 0;
          list-style-type: none;
          font-size: 18px;
          position: relative;
          text-align: left;
          cursor: pointer;
          width: 10.8em;
          float: left;
          visibility: visible;
/* Submenus should appear below their parent (top: 0) with a higher z-index, but they are initially off the left side of the screen (-1000em) */
ul.MenuBarHorizontal ul
          margin: 0;
          padding: 0;
          list-style-type: none;
          font-size: 100%;
          z-index: 1020;
          cursor: default;
          width: 8.2em;
          position: absolute;
          left: -1000em;
/* Submenu that is showing with class designation MenuBarSubmenuVisible, we set left to auto so it comes onto the screen below its parent menu item */
ul.MenuBarHorizontal ul.MenuBarSubmenuVisible
          left: auto;
/* Menu item containers are same fixed width as parent */
ul.MenuBarHorizontal ul li
          width: 15em;
/* Submenus should appear slightly overlapping to the right (95%) and up (-5%) */
ul.MenuBarHorizontal ul ul
          position: absolute;
          margin: -5% 0 0 95%;
/* Submenu that is showing with class designation MenuBarSubmenuVisible, we set left to 0 so it comes onto the screen */
ul.MenuBarHorizontal ul.MenuBarSubmenuVisible ul.MenuBarSubmenuVisible
          left: auto;
          top: 0;
DESIGN INFORMATION: describes color scheme, borders, fonts
ul.MenuBarHorizontal ul
          border: 0px solid #1A1A1A;
/* Menu items are a light gray block with padding and no text decoration */
ul.MenuBarHorizontal a
          display: block;
          cursor: pointer;
          background-color: transparent;
          padding: 9px;
          color: #FFF;
          text-decoration: #1A1A1A;
/* Menu items that have mouse over or focus have a blue background and white text */
ul.MenuBarHorizontal a:hover, ul.MenuBarHorizontal a:focus
          font-weight: bold;
          font-family: "Trebuchet MS", Arial, Helvetica, sans-serif;
          font-size: 18px;
/* Menu items that are open with submenus are set to MenuBarItemHover with a blue background and white text */
ul.MenuBarHorizontal a.MenuBarItemHover, ul.MenuBarHorizontal a.MenuBarItemSubmenuHover, ul.MenuBarHorizontal a.MenuBarSubmenuVisible
          background-color: #0048ff;
          color: #EEE;
SUBMENU INDICATION: styles if there is a submenu under a given menu item
/* Menu items that have a submenu have the class designation MenuBarItemSubmenu and are set to use a background image positioned on the far left (95%) and centered vertically (50%) */
ul.MenuBarHorizontal a.MenuBarItemSubmenu
                      background-color: #1A1A1A
          background-repeat: no-repeat;
          background-position: 95% 50%;
/* Menu items that have a submenu have the class designation MenuBarItemSubmenu and are set to use a background image positioned on the far left (95%) and centered vertically (50%) */
ul.MenuBarHorizontal ul a.MenuBarItemSubmenu
          background-color:#1A1A1A;
          background-repeat: no-repeat;
          background-position: 95% 50%;
/* Menu items that are open with submenus have the class designation MenuBarItemSubmenuHover and are set to use a "hover" background image positioned on the far left (95%) and centered vertically (50%) */
ul.MenuBarHorizontal a.MenuBarItemSubmenuHover
          background-color:#1A1A1A
          background-repeat: no-repeat;
          background-position: 95% 50%;
/* Menu items that are open with submenus have the class designation MenuBarItemSubmenuHover and are set to use a "hover" background image positioned on the far left (95%) and centered vertically (50%) */
ul.MenuBarHorizontal ul a.MenuBarItemSubmenuHover
          background-color: #1A1A1A
          background-repeat: no-repeat;
          background-position: 85% 50%;
BROWSER HACKS: the hacks below should not be changed unless you are an expert
/* HACK FOR IE: to make sure the sub menus show above form controls, we underlay each submenu with an iframe */
ul.MenuBarHorizontal iframe
          position: absolute;
          z-index: 1010;
          filter:alpha(opacity:0.1);
/* HACK FOR IE: to stabilize appearance of menu items; the slash in float is to keep IE 5.0 from parsing */
@media screen, projection
          ul.MenuBarHorizontal li.MenuBarItemIE
                    display: inline;
                    f\loat: left;
                    background-color: #1A1A1A;

See if this post helps :
http://forums.adobe.com/message/1997762#1997762
and this one:
http://forums.adobe.com/message/1898539#1898539
Nadia
Adobe® Community Expert : Dreamweaver
http://www.perrelink.com.au
Unique CSS Templates | Tutorials | SEO Articles
http://www.DreamweaverResources.com
http://twitter.com/nadiap

Iphone 4s and iPhoto problem - please help me!!

Hi there
I have searched the discussion boards for an answer to my problem, but cant find one yet.
I have a brand new imac with Mavericks installed and up to date. My iphoto is the latest one according to the app store and I have ios7.0.3 on my iphone 4s.
I have about 300 photos on the iphone and i connected to the imac with a usb cable and it appeared as though all the photos were imported in the usual way, so i agreed to delete them off the iphone when prompted to do so.
However, the events for the appropriate dates have been created, but they are grey and all claim to have 0 photos in them.
When I look at last import, it says that the last import was the import I did a few days ago and appears to ignore the one I have just done.
Please can anyon help me find where my photos are in a simple way. I am getting very cross and frustrated. I have used macs for 7 years with no problems until this.
I would also add that my iphoto is very slow and regularly stops responding so that I have to force quit.
Help appreciated!
Thanks a lot
Nick

Thanks to LarryHN and Old Toad, my problems are nearly over, I hope.
I did the repair and, thankfully, my missing photos are back.
However, I now have about 100 photos which are on my iPhone 4s camera roll and when I plug the phone in, it says that it has already imported them, but I can't find them in iPhoto!
I can see the pictures on the mac when the phone is plugged in and I look on the iphone, but I cant see where they are.
Do you think that having photostream has complicated matters at all?
Also, why does the photo stream on my phone (and ipad) show more photos than the photostream folder fir Nov 2013 in iphoto? Is there a delay in appearing in iphoto?
Finally, about 3 out of 5 times, iphoto becomes really slow and stops responding, requiring a force quit. Any ideas why this is and how to fix it?
THis is a great forum, thanks to everyone for help so far.
Nick

TIGER/POWERBOOK 12" G4 - erase and install problems. please help..

Hello,
I have a powerbook g4 (the last of the powerbook 12"/ 80gb/1.5ghz to be released) with tiger installed.
I have had a a crash x 2 when doing software updates. So I managed to get it going, to then back up to an external drive - to do an erase and install.
Once I went to do the erase and install it failed, so I tried again and it seems to have done the erase. now my actual HD isn't visible as the select detination to install?
So, I can't actually even attempt to install with no destination.
any help would be most appreciated.
thankyou

suzannah-a:
Unfortunately, it seems as if your HDD has failed. Try booting from the install disk, the go to the Utilities menu and launch Disk Utility. If the HDD shows up in the sidebar, you should reformat it. (Directions below). If it does not show up, you need to replace the HDD. Post back for a list of available HDDs and vendors, step by step directions and additional tips.
If your HDD shows up follow these directions to reformat and erase:
Formatting, Partitioning Erasing a Hard Disk Drive
Warning! This procedure will destroy all data on your Hard Disk Drive. Be sure you have an up-to-date, tested backup of at least your Users folder and any third party applications you do not want to re-install before attempting this procedure.
Boot from the install CD holding down the "C" key.
Select language
• Go to the Utilities menu (Tiger) Installer menu (Panther & earlier) and launch Disk Utility.
• Select your HDD (manufacturer ID) in left side bar.
• Select Partition tab in main panel. (You are about to create a single partition volume.)
• Click on Options button
• Select Apple Partition Map (PPC Macs) or GUID Partition Table (Intel Macs)
• Click OK
• Select number of partition in pull-down menu above Volume diagram.
(Note 1: One partition is normally preferable for an internal HDD.)
• Type in name in Name field (usually Macintosh HD)
• Select Volume Format as Mac OS Extended (Journaled)
• Click Partition button at bottom of panel.
• Select Erase tab
• Select the sub-volume (indented) under Manufacturer ID (usually Macintosh HD).
• Check to be sure your Volume Name and Volume Format are correct.
• Click Erase button
• Quit Disk Utility.
If you are able to do the reformat and erase, you can then proceed to restore from your backup, or to install the OS from disk.
Please do post back with an update on how it goes, and with further questions or comments, if any.
cornelius

How can i bypass my icloud account i forgot the password and email? please help me

Please help me I forgot the first account that I used to my ipod touch 5th gen. After I reset it they are finding the first account that I used but I forget it both email and password because I'm using other account what I am going to do now to activate my ipod pleade some one help me

Yo need to recover the account and password
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
However, if you are the original purchaser of the iPod and you purchased it directly from Apple they may be able to help
Contact iTunes
Contact iTunes

I downloaded the new version of firefox, now my flash player wont work, the html text box is gone and so is the back and forward buttons. please help??

I downloaded the new version of firefox, now I cant watch any movies, the html text box is totally gone, and so is the back and forward website buttons, please help? can i just have the old version back?

Not sure whether for instance you initially had a Yahoo optimised version of Firefox, and have now overwritten it with an official Mozilla version. Although the Mozilla version should NOT add unwanted features, but the Yahoo version may well do.
If you merely need to find the Yahoo emails page quickly just add it as a bookmark or as a bookmark on the Bookmarks toolbar and make sure that is visible.
Clicking the star icon on the location bar whilst looking at your emails will bookmark the page.
* [[How to use bookmarks to save and organize your favorite websites]]
* [[Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window]]
I do not use Yahoo myself,and am not sure what add-ons are available. You could search yourself using
* FirefoxButton -> add-ons
** see [[Find and install add-ons to add features to Firefox]]
** examples [https://addons.mozilla.org/en-us/firefox/addon/yahoo-toolbar/ yahoo toolbar] & [https://addons.mozilla.org/en-us/firefox/addon/yahoo-mail-notifier/ mail notifier]
* also look at Yahoo's own information such as http://help.yahoo.com/tutorials/toolbar/cl3/c3_ff_toolbar1.html

Curve 8330 Voice dialing and sound problems, Please help!

I got this black berry curve 8330 from a friend on the weekend to replace my broken Pearl. He said it worked fine but it sometimes had a voice dialing problem. After wiping all the personal data and activating the phone the voice dialing went nuts. Every 6 to 9 sec the voice dialing would activate with no sound. meaning you don't hear the lady voice say, "say a command". After reading many forums posts I download memmax and removed all VAD files. But I will still left with no sound. I went and did a test on the hardware and the speaker and microphone both worked fine. Puzzled I tried playing a ringtone, , it plays maybe the first second of the file and then the sounds goes away but I am able to get it back by press the Speaker/$ key. I then tried making a phone call and the phone was working just fine. About an hour later I tired calling someone and the issue had raisin again. This time I was unable to get the sound back. (I tried resetting many times with no success.) I could still play media files, but was unable to get sound making or receiving calls (this includes the other party not being able to hear me as well.) I tired changing profiles with no success. I then did some more reading and tried updating the OS. Once that was done and voice dialing had been reinstalled and started acting up again. SO I removed it and basically everything happened all over again. So right now I have a phone that I can’t make calls on but I can still text and use the internet. Does anyone know a solution to this problem? Should I try wiping the OS and reinstall or is this phone toast?

The msi nforce package 2.29 fixes the NVMCP.SYS error and turns it into a very rare system freeze. 8o
Very rare!
been waiting almost 9 months for this fix so i could pull the damm soundblaster out! :O

Replacing the HDD and installing leopard (PLEASE HELP)!!!

hi there,
i currently have a macbook that has just gone out of warranty. i bought a new HDD from WD, installed tiger (using the original discs that come with the mac) and then installed leopard. it seemed to be working fine (apart from a few keyboard buttons playing up), until less than 2 weeks of doing this, the hard drive crashed out on me. i was absolutely gutted! mainly due to the fact a lot of the files i copied over and new ones had gone. i put in the original HDD (which i left as it was) and it worked as normal. i have now received a new HDD from WD and am about to install it along with 2 x 1GB RAM sticks.
i have no problems installing the HDD again or the RAM. the only concerns are, when selecting the new HDD when previously installing it, i lost out on about 30GB of memory (10GB after formatting, 15GB after installing tiger & 5GB after installing leopard). that's about a quarter of my HDD gone. i would have installed leopard clean but i wanted ilife '06 that came with tiger.
is there a way to install leopard clean and then install just ilife '06 by itself from the installation discs, so i can save some space on the new HDD?
if anyone can help i would be so grateful, thanks, ravi.

Install Leopard by itself. Do not install Tiger. When you do your Leopard install watch the lower left corner of the install screen and when you see custom click it. That way you can choose not to include all the printer drivers and language files. That will knock off a few gig.
Once Leopard is running insert your 1st install disk. Once it opens choose the install bundled software choice. Once it is open you can do a custom install and put just what you want back on your MacBook. That way you don't get all the extras.

G580 Very slow, and mouse problems, please help

I purchased a brand new G580 approx 2 weeks ago.
It has 4GB of memory compared to my old lenovo which had 2GB. This new one runs at half the speed of my old one and has nothing on it (i.e pictures, music, vids etc)
If i open a programme to do something and then open another, it cannot cope with it and will take forever to do anything on the 2nd programme when it eventually opens.
also the mouse wanders! I dont have to be touching it or doing anything near it, it just wanders across the screen which is getting very annoying.
Please could somebody help me?

Hi kiri_tc,
Welcome to Lenovo Community Forums!
I’m sorry to hear that your G580 Laptop is not performing as expected and the cursor is moving erratic, re-installing the Touchpad driver should resolve this issue and let me know the OS (Operating System) that is installed in the computer and the country where the computer was purchased, also the Type of G580 for providing the steps to resolve performance issue and exact touchpad driver link. Below is the link to locate the model number and Type of the computer which is mentioned on the sticker at the base of the Laptop.
How to find the Serial Number (S/N) and Type of your computer
Hope to hear back soon
Best Regards
Shiva Kumar
Did someone help you today? Press the star on the left to thank them with a Kudo!
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Stalled Scrolling and Other Problems- NEED HELP ASAP! HAS NOT BEEN ANSWERED/SOLVED, STILL NEED HELP.

Hello,
Ever since I downloaded Firefox 25, I have had an issue with scrolling. If there was some way to record this, I would, but at this time I cannot, so a description will have to do. If someone knows a way to record what is happening, I will gladly do it to make what I am saying easier to visualize.
On some sites I visit, scrolling will be what can only be described as "choppy"- I will attempt to scroll down, but there will be a small delay before the page responds and scrolls down. Thus, the scrolling does not go smoothly. This mostly happens on sites (tumblr pages especially) with non-scrolling backgrounds (ie backgrounds that do not scroll with the page) on them.
First off, I do not think this is a problem with any extensions, my computer, or the sites themselves. When I open the same pages in Chrome, the issue does not occur and the issue does not occur in all pages.
I have tried clearing the cookies and cache, resetting my browser, disabling hardware acceleration, checking the plugins (problem still happened even when all plugins were disabled), updating my graphics card, and disabling website colors. The first few produced no lasting result/fix, and while disabling website colors did fix the issue, it made the rest of the site/other sites (ones that were working fine) difficult/impossible to use.
One interesting fact of note is this: If I downgrade to Firefox 24, the issue not only disappears, but stays away, and does not occur.
Another fact of note: I have written a previous thread on this issue, but ended up not getting an answer to a second question I had. In the first thread, I was given this possible solution, referring to a bookmarklet I could use/try: https://support.mozilla.org/en-US/questions/976244#answer-496960
So my questions here are these:
1) What is going on in Firefox 25 that makes scrolling choppy in that version, but not in version 24 or any other browser except version 25?
2) How exactly do I use that bookmarklet I linked to? Where do I need to place it? How do I get to where I need to place it? How would it work? Is there a way to/Can someone make it into a Greasemonkey (I have Greasemonkey) userscript, if it does work?
Also, is there a way to "bump" my thread without actually commenting on it?

Bumping this. Are my questions showing up for anyone else? Because usually I get fairly prompt answers, but have gotten nothing on my last couple of threads.
I'm sorry if I'm coming off as demanding, but I would like to have this answered, and it's frustrating to not have things at least replied to.

The update and other problems PLEASE HELP!!!

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