The videos from my ipod does not transfer to itunes in my macbook pro they dont work it says The document "REGGAETON GRAN MIX 5.avi" could not be opened. The movie is not in a format that QuickTime Player understands.

the videos from my ipod does not transfer to itunes in my macbook pro they dont work it says The document “REGGAETON GRAN MIX 5.avi” could not be opened. The movie is not in a format that QuickTime Player understands.what shoul I do?

You need to convert the .avi file - http://www.snowfoxsoft.com/tutorial/how-to-convert-avi-to-itunes.html
MJ

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I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, Mark

Unfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

HT3775 unable to get quicktime movies to play on my imac. This is the error message I always get. "The document "4-20130701090400-5.mp4" could not be opened. The movie is not in a format that QuickTime Player understands.You may need to install additional

Unable to get Quick time movies to play on my imac. This is the error message I allways get.
"The document “4-20130701090400-7.mp4” could not be opened. The movie is not in a format that QuickTime Player understands.You may need to install additional software to open this type of file."

Download and install VLC Player. It plays more formats and is free and highly regarded.
http://vlc-media-player.en.softonic.com/mac
Cheers
Pete

I TRY TO PLAY A VIDEO AND A MESSAGE THAT SAYS THE MOVIE IS NOT IN A FORMAT THAT QUICKTIME PLAYER UNDERSTANDS

I TRY TO PLAY A VIDEO AND A MESSAGE THAT SAYS THE MOVIE IS NOT IN A FORMAT THAT QUICKTIME PLAYER UNDERSTANDS. WHAT DO I DO?

ER82 wrote:
I TRY TO PLAY A VIDEO AND A MESSAGE THAT SAYS THE MOVIE IS NOT IN A FORMAT THAT QUICKTIME PLAYER UNDERSTANDS. WHAT DO I DO?
Tell use what format the video is that you are trying to play. Or post the url of the video site for others to test out for you.
Please do not type in CAPS. It is very hard to read & is considered shouting in cyber space & not appropiate here. We can all hear ya! No need to SHOUT! Thank you.

HT3775 The document "IMG_7525-1.MOV" could not be opened. The movie is not in a format that QuickTime Player understands. what can I do to see my videos?

The document “IMG_7525-1.MOV” could not be opened. The movie is not in a format that QuickTime Player understands. What can I do to see this videos if they are on a MOV format?

You should be able to play it using the free VLC:
http://www.videolan.org/vlc/download-macosx.html

HT204382 MAC PRO10.6.8 just downloaded file sent 5/2010 "BoogieWoogie" (4-wmv) I could play it then, but now it says I cannot open because its not in a format that Quicktime Player understands that I have to install addit'l software to open this type of

MAC PRO10.6.8 just downloaded file sent 5/2010 "BoogieWoogie" (1-wmv) I could play it then, but now it says I cannot open because its not in a format that Quicktime Player understands that I have to install addit'l software to open this type of file??? WHAT software and WHERE do I find it to download?
calico6

Free VLC player for the Mac, check out the Icecast Radio Directory also
http://www.videolan.org/vlc/download-macosx.html
And if it's copy protected then
http://www.telestream.net/flip4mac/
If anyone is running 10.8. or later, then they might have to right or control click on the installer or app to "Open" to bypass Gatekeeper controls at least once, then it learns it's a ok to be trusted program.

I did a screen recording and im not allowed to watch my video. All it says is,The document __ could not be opened. The movie is not in a format that QuickTime Player understands. When I click to the button that says learn more it doesn't show me what todo

I need help because when i want to see my video it directs me to apple but does not show me what i need to download in order to view my screen recording. My macbook is up to date.

What format is the video in?

I receive this error message when on a webpage and wanting to view apps in iTunes The movie "id361309726" can't be opened because the file is not in a format that QuickTime Player understands

Can anyone help me with this problem? Thank you.

I have had this problems for years. I do not understand why Quicktime is the defaut when itunes should be. This is the webpage I was viewing: http://itunes.apple.com/us/app/pages/id361309726?mt=8&ls=1&v0=www-naus-ipad-apps tore-apple-pages

The document "bl_or101-2.ram" could not be opened. The movie is not in a format that QuickTime Player understands.

you may need to install additional software to open this type of file

.ram files are Real Audia Metafile files. See here for more info http://www.fileinfo.com/extension/ram

I have a video that I created for my daughter's first birthday. The hard drive on my computer crashed and I lost the video file. The only place I have it is on my iPod Classic. How can I transfer the video from my iPod to my new hard drive?

I have a video that I created for my daughter's first birthday. The hard drive on my computer crashed and I lost the video file. The only place I have it is on my iPod Classic. How can I transfer the video from my iPod to my new hard drive?

You are in luck, Refer to this recent post by tt2, on recovering media using 3rd Party Software.
He has made a comprehensive list, browse through them and decide which suits your requirements.
Have a nice day!

TS1930 Hi All, I'm using iTunes 10.6.3.25 and i don't see the option of "Enable disk use" here so can someone kindly help me in copying the videos from my iPod Touch to my PC, Thank you.

Hi All, I'm using iTunes 10.6.3.25 and i don't see the option of "Enable disk use" here so can someone kindly help me in copying the videos from my iPod Touch to my PC, Thank you.

There is no enable disk use option for iOS Devices. See this article for instructions on copying videos and photos from your iOS device to your PC.
iOS: Importing personal photos and videos from iOS devices to your computer
B-rock

My old computer crashed how do i get the music from my ipod to sinc with my itunes library?

My old computer crashed how do i get the music from my ipod to sinc with my itunes library?

You should be able to copy iTunes purchases to your computer's iTunes via File > Transfer Purchases. For music that you've bought from other sources or copied from your own CDs then have you not got a backup of them on, for example, an external drive that you can copy onto the computer ? If not then you will need to find a third-party program to copy them off - this post mentions some that were around a couple of years ago, whether they still exist and work I don't know.

How can I add the content from a iPod Nano to a new iTunes account

how can I add the content from a iPod Nano to a new iTunes account

On the computer in iTunes log into her Apple ID and then see if recent purchases are shown by clicking on her name in iTunes, entering her password and then selecting the option. If there is nothing there then she bought that music with a different Apple ID.
You can use TouchCopy to move all the songs on the iPod to the computer. Then try to play one of the purchase songs and it should show the account used to purchase it and ask for the password.

How can I get the songs from my iPod on to my new iTunes library?!! Help!!

So I've looked on all the support pages but I've got a feeling there is nothing that can be done with this, hopefully someone can help!
We moved to the US and while our computer was being sent over it got water damaged so I lost all of my itunes library. And I didnt back it up properly. So I want to know if there is anyway to transfer all the songs from my ipod onto our new itunes library, or if i can somehow get my ipod songs on to disc and then import them?? I really don't want to lose all my songs, so if anyone can help I'd be very grateful!!

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
The transfer of content from sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPod Music Liberator Mac & Windows
Floola Mac & Windows
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

TS3297 Is it possible for itunes on my MacBook Pro to play songs off my networked WD external hard drive and sync to my iPhone? I prefer to not keep all my music on my laptop and I don't want to pay $25 a year to access my songs if I don't have to.

Is it possible for itunes on my MacBook Pro to play songs off my networked Western Drive external hard drive so I can sync to my Mac to my iPhone? I do not want to keep any music on my laptop and I don't want to pay $25 to itunes match a year to access my songs if I don't have to.

Hi turingtest2,
Thank you for replying. I've been looking at your posts about setting up iTunes using an external drive. A bit of background info. My old computer broke down, so I got a new one from work. I've always kept my music files on my external drive (I have around 170GB of music). I didn't follow the suggestions in the "migrate iTunes library" post because my old computer died on me. However, I've looked at your posts about lay out of the iTunes folders. Before connecting to iTunes on the new computer, I had reorganized my iTunes folder on my E: external drive, and created an iTunes folder which contains an iTunes Media subfolder. The music files are in a Music folder, which is in the iTunes Media folder. I've also put the following files in my iTunes folder: iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, iTunes Music Library.xml, as well as sentinel. I then followed the advice you gave bmw99 on 2 Nov 2013 at 9.58 (sorry, can't copy the exact answer).
Just to clarify: I'd like to keep all my music media on the E: external hard drive (the computer hard drive is too small), and I'm aware i might never have my playlists back, and that all the songs in my library might be ticked. However, I don't want my library to be duplicated.
I'm at work at the moment, but will be back home in about 10 hours, so I can be more specific about folders / files names.
I'm glad you picked up my message and greatly appreciate your help.
Patrice

The videos from my ipod does not transfer to itunes in my macbook pro they dont work it says The document "REGGAETON GRAN MIX 5.avi" could not be opened. The movie is not in a format that QuickTime Player understands.

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