HT3775 The document "IMG_7525-1.MOV" could not be opened. The movie is not in a format that QuickTime Player understands. what can I do to see my videos?
The document “IMG_7525-1.MOV” could not be opened. The movie is not in a format that QuickTime Player understands. What can I do to see this videos if they are on a MOV format?
You should be able to play it using the free VLC:
http://www.videolan.org/vlc/download-macosx.html
Similar Messages
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the videos from my ipod does not transfer to itunes in my macbook pro they dont work it says The document “REGGAETON GRAN MIX 5.avi” could not be opened. The movie is not in a format that QuickTime Player understands.what shoul I do?
You need to convert the .avi file - http://www.snowfoxsoft.com/tutorial/how-to-convert-avi-to-itunes.html
MJ -
Unable to get Quick time movies to play on my imac. This is the error message I allways get.
"The document “4-20130701090400-7.mp4” could not be opened. The movie is not in a format that QuickTime Player understands.You may need to install additional software to open this type of file."Download and install VLC Player. It plays more formats and is free and highly regarded.
http://vlc-media-player.en.softonic.com/mac
Cheers
Pete -
I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, MarkUnfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems. -
I TRY TO PLAY A VIDEO AND A MESSAGE THAT SAYS THE MOVIE IS NOT IN A FORMAT THAT QUICKTIME PLAYER UNDERSTANDS. WHAT DO I DO?
ER82 wrote:
I TRY TO PLAY A VIDEO AND A MESSAGE THAT SAYS THE MOVIE IS NOT IN A FORMAT THAT QUICKTIME PLAYER UNDERSTANDS. WHAT DO I DO?
Tell use what format the video is that you are trying to play. Or post the url of the video site for others to test out for you.
Please do not type in CAPS. It is very hard to read & is considered shouting in cyber space & not appropiate here. We can all hear ya! No need to SHOUT! Thank you. -
MAC PRO10.6.8 just downloaded file sent 5/2010 "BoogieWoogie" (1-wmv) I could play it then, but now it says I cannot open because its not in a format that Quicktime Player understands that I have to install addit'l software to open this type of file??? WHAT software and WHERE do I find it to download?
calico6Free VLC player for the Mac, check out the Icecast Radio Directory also
http://www.videolan.org/vlc/download-macosx.html
And if it's copy protected then
http://www.telestream.net/flip4mac/
If anyone is running 10.8. or later, then they might have to right or control click on the installer or app to "Open" to bypass Gatekeeper controls at least once, then it learns it's a ok to be trusted program. -
I need help because when i want to see my video it directs me to apple but does not show me what i need to download in order to view my screen recording. My macbook is up to date.
What format is the video in?
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you may need to install additional software to open this type of file
.ram files are Real Audia Metafile files. See here for more info http://www.fileinfo.com/extension/ram
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Can anyone help me with this problem? Thank you.
I have had this problems for years. I do not understand why Quicktime is the defaut when itunes should be. This is the webpage I was viewing: http://itunes.apple.com/us/app/pages/id361309726?mt=8&ls=1&v0=www-naus-ipad-apps tore-apple-pages
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Help with .mov files that QuickTime Player says it can't read
Help. I have .mov files (on an external hard drive) I can see that they are there, but every time I try to open any of them with QuickTime Player I get the error message "could not be opened. The movie is not in a format that QuickTime Player understands."
Help....suggestions...ideas????Same boat, hope someone has some ideas on this.
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I am trying to download the update IOS 5 version for mi ipad 2 and at the end when it finishes downloading it shows an error "connection has been interrupted and that the task could not be completed", my internet service is fine, what can it be?
The 2nd generation can not be upgraded beyond 4.2.1.
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http://support.apple.com/kb/TS3694#error3194
This might help. Good luck, I really hope this all works out. :-) -
Some of my edits of contacts in the iCloud contacts will not save. Instead, I get the message that "Your changes to this contact could not be saved because of a server error". Other, similar, edits are saving and synching to other Apple devices.
Thanks for helpJeffeighmy - I had this same problem last week. I think it is an iCould issue. It resolved itself. Just frustrating. I had reinstalled iCloud Control Panel and it would not let me save contacts or calendars. Then it just happened after a couple of days of trying. My contacts on my iphone are now duplicated, not in Outlook. Then when I delete one on the iphone it deletes it up through icloud and my pc so I loose that contact. Go figure.
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Not In A Format that Quick Time understands
The tv station I work for has just gone HD with photographers shooting the Sony EX 3s. I saved a story in the .mov format and brought it home to do some editing. However, it won't open on the desk top or in Final Cut Express and gives me the above error message. Will an updated version of Quick Time solve this issue, or do I need to go surfing the internet trying to find the correct Codec? Or do I have to purchase Final Cut PRO???
Thanks, TimHi(Bonjour)!
It seems that your material is encoded to XDCAM, a format supported by FCP, not FCE.
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