HT204382 MAC PRO10.6.8 just downloaded file sent 5/2010 "BoogieWoogie" (4-wmv) I could play it then, but now it says I cannot open because its not in a format that Quicktime Player understands that I have to install addit'l software to open this type of
MAC PRO10.6.8 just downloaded file sent 5/2010 "BoogieWoogie" (1-wmv) I could play it then, but now it says I cannot open because its not in a format that Quicktime Player understands that I have to install addit'l software to open this type of file??? WHAT software and WHERE do I find it to download?
calico6
Free VLC player for the Mac, check out the Icecast Radio Directory also
http://www.videolan.org/vlc/download-macosx.html
And if it's copy protected then
http://www.telestream.net/flip4mac/
If anyone is running 10.8. or later, then they might have to right or control click on the installer or app to "Open" to bypass Gatekeeper controls at least once, then it learns it's a ok to be trusted program.
Similar Messages
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Unable to get Quick time movies to play on my imac. This is the error message I allways get.
"The document “4-20130701090400-7.mp4” could not be opened. The movie is not in a format that QuickTime Player understands.You may need to install additional software to open this type of file."Download and install VLC Player. It plays more formats and is free and highly regarded.
http://vlc-media-player.en.softonic.com/mac
Cheers
Pete -
I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, MarkUnfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems. -
the videos from my ipod does not transfer to itunes in my macbook pro they dont work it says The document “REGGAETON GRAN MIX 5.avi” could not be opened. The movie is not in a format that QuickTime Player understands.what shoul I do?
You need to convert the .avi file - http://www.snowfoxsoft.com/tutorial/how-to-convert-avi-to-itunes.html
MJ -
The document “IMG_7525-1.MOV” could not be opened. The movie is not in a format that QuickTime Player understands. What can I do to see this videos if they are on a MOV format?
You should be able to play it using the free VLC:
http://www.videolan.org/vlc/download-macosx.html -
I TRY TO PLAY A VIDEO AND A MESSAGE THAT SAYS THE MOVIE IS NOT IN A FORMAT THAT QUICKTIME PLAYER UNDERSTANDS. WHAT DO I DO?
ER82 wrote:
I TRY TO PLAY A VIDEO AND A MESSAGE THAT SAYS THE MOVIE IS NOT IN A FORMAT THAT QUICKTIME PLAYER UNDERSTANDS. WHAT DO I DO?
Tell use what format the video is that you are trying to play. Or post the url of the video site for others to test out for you.
Please do not type in CAPS. It is very hard to read & is considered shouting in cyber space & not appropiate here. We can all hear ya! No need to SHOUT! Thank you. -
you may need to install additional software to open this type of file
.ram files are Real Audia Metafile files. See here for more info http://www.fileinfo.com/extension/ram
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Can anyone help me with this problem? Thank you.
I have had this problems for years. I do not understand why Quicktime is the defaut when itunes should be. This is the webpage I was viewing: http://itunes.apple.com/us/app/pages/id361309726?mt=8&ls=1&v0=www-naus-ipad-apps tore-apple-pages
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I need help because when i want to see my video it directs me to apple but does not show me what i need to download in order to view my screen recording. My macbook is up to date.
What format is the video in?
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So i have an older Macbook that ran Leopard and i was told via Apple that in order to upgrade fully to Yosemite i would first have to purchase Snow Leopard, then i'd be able to update to Yosemite for free. I got the Snow Leopard disc (it was scratched which REALLY ****** me off, since i paid $20, but it seemed to work installing the new OS so whatever), and it's now at version 10.6.3 - i tried to run software updates and it says it's successful, but that i need to restart my computer. Every time i try, the screen just freezes with the desktop image and never restarts. And now i can't update to Yosemite because i need to have 10.6.8! I am very frustrated and not sure where to go from here. Can anyone help?
Don't panic. You can download and install Mac OS X 10.6.8 Update Combo v1.1. Then you can access the App Store in order to download Yosemite.
Meanwhile you need to reinstall Snow Leopard properly:
Clean Install of Snow Leopard
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. After you finish Setup Assistant will complete the installation after which
you will be running a fresh install of OS X.
Download and install Mac OS X 10.6.8 Update Combo v1.1. -
trying to unlock sons disabled ipad mini cant use find iphone not 3g and wont connect internet when disabled syncs to itunes whenusing never synced method
asks if i want to update and restore download starts and then message syas network connection timed out. any ideas on another method i can update after unlocked and restore all his stuff from icloudTry disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
Help with .mov files that QuickTime Player says it can't read
Help. I have .mov files (on an external hard drive) I can see that they are there, but every time I try to open any of them with QuickTime Player I get the error message "could not be opened. The movie is not in a format that QuickTime Player understands."
Help....suggestions...ideas????Same boat, hope someone has some ideas on this.
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help, the last apple ID used to download in my ipad2 is stuck, I can't download anything because its not asking for my apple ID and password, how do I change it back to mine?
Again, this only affects you if someone *redownloaded* content with a different ID. In my case, I emailed iTunes Store support, explained the situation, and they reset the counter. I recommend you try the same
If you read discussion boards, this is a significant change from a year ago, when Apple told people in the same situation to go f&$# themselves. Clearly it's dawning on them that this is a stupid policy, and my guess is if people keep complaining they'll change it to something more reasonable. Remember, it wasn't that long ago you couldn't re-download content at all.
Apple can't really afford to play hardball on this. Sure, the hardcore fanboys will always say "Thank you sir, may I have another" whatever Apple throws at them, but the rest of us will just switch to Amazon, which has none of these restrictions. -
I'm trying to use quicktime on my macbook pro but I receive the message below when I make an attemp to use it. Any suggestions?
Media formats supported by QuickTime Player
QuickTime Player natively supports the following media formats and codec components. You can also extend QuickTime to support additional codecs and components.
Below are the media formats and codecs that QuickTime Player can play back in Mac OS X v10.6.x or later:More alternatives to Quicktime. VLC is recommended a lot.
Video Player - Divx
Video Player – Flip4Mac
Video Player - VLC -
I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing Firefox but when I try to do that it says that I need to close firefox - but of course it is not open. I have waited a long time but nothing has happened so I am getting desperate Thanks -- Jerry
Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
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