They don't hear me

When I use my Iphone 4 I can hear the other person perfectly but they don't hear me. Sometimes they hear me 4 or 5 seconds and then they don't hear me.
I am using the last version of Itunes and IOS and I have reinstalled the original configuration, but the problem is not solved. Any help? Thank you.

Reset: press the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings. See p. 34 of the manual... http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

Similar Messages

When I phone with my iphone 4 they don't hear me but I can hear them. What to do about that?

When I phone with my iphone 4 they don't hear me but I can hear them. What to do about that?

Try disconnecting the headphones and then adjusting the volume, does it say headphones?
If it does, there might be something in the headphone jack, maybe lint, dirt, or something else in there.
You can try getting it out by connecting the headphones 5-10x or spraying compressed air into the jack.
If it doesn't say headphones or there isn't anything in there, try restarting or restoring the iPhone.

When I call to other they don´t hear me. But I can hear them. This is a brand new iPhone 4. Any one else with this problem?

Any one that can help me with this problem?
I have tried to switch sim card with another iPhone - my simcard works perfect on the other iPhone.
Re installed the software
Tested voice memos - seems OK
Homebutton - then loudness + /-
HELP-

same problem started today. very frustrated that i have a 400 paperweight. i can hear them but they cant hear me either... trying to restore phone now.... ANGRY!!! if you have a fix someone pass it along.

Problem : I hear them ; They Don't hear me During phone calls

Hi ,
I've got my iphone 4 and it's about 2 weeks old
I updated it to V 4.1
now i'm having this problem ..
during a phone call .. i can hear the callers clearly but they cannot hear me
my microphone is working cause i checked it with the video recorder & voice command
it's only not working with the "phone program" ..
tried using headphones still no success .
I've read alot of threads .. a month old .. but without any solution
I tried Restoring which fixed the problem at first , then it came back again !
any help ?

I have the same issue so what is the solution....?

I got viber and tango but they don't hear me

Even when playing such as talking dog not responding

Hi,
This is a member of the Viber R&D Team!
@Dora 2000- Unfortunately, we didn't understand your question.
Please rephrase and\or elaborate, and we will be happy to assist you.
Thanks in advance.
Viber Team

The calls i make go through, but i don't hear it ringing or the other person when they answer. how do i fix this?

The calls I make go through, but I don't hear it ringing or the other person when they answer. I can't hear anything when I make the phone call. How do I fix this?

I have had similar issues. Have you gotten any resolution?

Gmail chat, google voice when they hear you, you don't hear them.

a) gmail chat, google voice
In gmail chat, google voice what might you ask your friend to try by way of getting thier gmail chat, google voice to work if you can be heard by them clearly on their iMac desktop Apple computer but you don't hear them on your iMac desktop Apple computer?... given that everything works okay like you can heari the ringing tone to connect, volume is set okay, speakers are working okay for other things but when connected you don't hear them when they hear you.
b) What settings?
Or what gmail chat, google voice settings and Apple settings might be double checked at both ends?...

HI,
In iChat > Preferences > Video section > Bandwidth Limit set the speed at both end as 500kbps.
This can help if one end has a much faster internet connection than the other.
It can also help where ISPs try to work against Peer-to-Peer file sharing.
Video and Audio Only chats are Peer-to-Peer and suffer when ISP slow down the connection to combat this.
It is more common in Cable connections than DSL ones due to low contention rates.
9:08 pm Friday; October 11, 2013
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I have never dropped my iPhone and when I try to take a video on my phone there is no sound and if I send it to someone they can't hear it either I don't know what the problem Is but will apple replace that? Or will it cost some money to fix it?

I have never dropped my iPhone before and when I take a video and or send it to a friend they can't hear it and either can I. I was wondering if apple would replace it by sending me a new iPhone or if it would cost money to fix?

You can message them in the chat click on this link http://store.apple.com/us/search/chat-support then click on Chat Now next to the blue bubble

Can you hear other people, but they can't hear you? Here's how I fixed it.

If you're having the same problem I did where you could hear other people on a call, but they couldn't hear you and your microphone worked fine for everything else then you are in the same boat I was.
After a week of trying to fix it, a friend and myself have our phones working correctly again and my phone has been working fine for the past 3 days now.
To fix the problem, we re-downloaded the 4.2.1 file outside of iTunes and did a restore on the phone. (We both restored from a backup and it still worked). You can find the specific file download links on the 4th post on this page: http://forums.macrumors.com/showthread.php?t=1052794&page=5 or through apple's support downloads page. Once downloaded, double click the file to open it (iTunes should open) and plug your phone in then do a restore. We both did ours from a backup and it still worked fine, the thing that has to be reinstalled is the update, which is what the restore will do.
It took my friend three tries of downloading until his worked, but for me it worked on the first try.
Good luck to anyone who also had this problem!

Good news! I believe I have fixed my phone!!
A friend of mine was having the same problem that I was having where you could hear other people but they couldn't hear you.
We fixed the problem by redownloading the 4.2.1 update. 4th post down on this page: http://forums.macrumors.com/showthread.php?t=1052794&page=5 is a list of links to the update files. I downloaded the one for my phone and did a restore (from a backup) after downloading the file and double clicking it so iTunes opens. Since I've done this my phone has been working perfectly again!
It might take you a few tries, it took my friend 3 tries until his worked right and it worked for me on the first try. I'm guessing something was screwing up during the download.

SUPPORT IS VERY VERY VERY BAD!!!!! THEY DON"T KNOW HOW TO SUPPORT CUSTOMER

Hi all
Today I had a live chat with the support of HP and did not get my answer.
The supporter has closed the chat without answering my question. And its only one of the supporters chat dialog.
See below the chat dialog
[Wednesday, April 20, 2011 3:13 AM] -- Automatically generated message:
Your support request has been submitted and is in queue. Please wait momentarily while the system connects you with the next available support specialist. [Wednesday, April 20, 2011 3:13 AM] -- Automatically generated message:
You are now chatting with support specialist Ron B. [Wednesday, April 20, 2011 3:13 AM] -- Ron B says:
Welcome to HP Total Care. My name is Ron . Please give me a few moments while I review your problem description details.
NOTE: For security reasons, PLEASE DO NOT send credit card information via chat.  [Wednesday, April 20, 2011 3:14 AM] -- Ron B says:
Hello Armando, how are you doing today?
[Wednesday, April 20, 2011 3:14 AM] -- Armando Arm says:
thanks fine. and you? [Wednesday, April 20, 2011 3:14 AM] -- Ron B says:
Glad to hear that you are fine! [Wednesday, April 20, 2011 3:15 AM] -- Ron B says:
Thank you for asking. I’m doing fine. [Wednesday, April 20, 2011 3:15 AM] -- Ron B says:
Could you please elaborate the issue ? [Wednesday, April 20, 2011 3:16 AM] -- Armando Arm says:
ok when I playing online games my Laptop freezes with sound beep and I have to manually shut down then power on again.  [Wednesday, April 20, 2011 3:17 AM] -- Ron B says:
Is this happens only with the online games ? [Wednesday, April 20, 2011 3:18 AM] -- Armando Arm says:
yes ... multi player online game... not offline...  [Wednesday, April 20, 2011 3:18 AM] -- Ron B says:
Do not worry, Armando. I will try my best to provide you with the required assistance and help you to resolve the issue.  [Wednesday, April 20, 2011 3:18 AM] -- Ron B says:
May I know since when are you facing this issue ? [Wednesday, April 20, 2011 3:19 AM] -- Armando Arm says:
thank you very much [Wednesday, April 20, 2011 3:19 AM] -- Ron B says:
You are most welcome. [Wednesday, April 20, 2011 3:19 AM] -- Armando Arm says:
2 month ago when I first played online game [Wednesday, April 20, 2011 3:19 AM] -- Ron B says:
Could you please provide me the serial number and the product number of your PC?
This will help me to check the system specifications.  [Wednesday, April 20, 2011 3:20 AM] -- Armando Arm says:
S/N: CNF0258NHD .. Product Number: VX197AV [Wednesday, April 20, 2011 3:21 AM] -- Ron B says:
Thank you for the information. [Wednesday, April 20, 2011 3:21 AM] -- Ron B says:
Perform the below steps in your PC : [Wednesday, April 20, 2011 3:21 AM] -- Ron B says:
Click start >> here in start search box type %temp% and hit enter on the keyboard. [Wednesday, April 20, 2011 3:21 AM] -- Ron B says:
Thsi will open temp window. [Wednesday, April 20, 2011 3:22 AM] -- Armando Arm says:
opened [Wednesday, April 20, 2011 3:23 AM] -- Ron B says:
Here select all the files and folders and delete them. [Wednesday, April 20, 2011 3:23 AM] -- Ron B says:
Some of the files may not delete skip those files and delete remainig files. [Wednesday, April 20, 2011 3:23 AM] -- Armando Arm says:
FXSAPIDebugLogFile can't delete it ? [Wednesday, April 20, 2011 3:24 AM] -- Armando Arm says:
ok [Wednesday, April 20, 2011 3:24 AM] -- Armando Arm says:
deleted [Wednesday, April 20, 2011 3:24 AM] -- Armando Arm says:
ooo one more thing sorry [Wednesday, April 20, 2011 3:24 AM] -- Ron B says:
Fine. [Wednesday, April 20, 2011 3:25 AM] -- Armando Arm says:
correcting after playing short time its freeze not in first lunch. [Wednesday, April 20, 2011 3:25 AM] -- Ron B says:
Now, open the internet explorer and try to play online games. [Wednesday, April 20, 2011 3:25 AM] -- Armando Arm says:
its freezing after 10 - 30 min playing. [Wednesday, April 20, 2011 3:25 AM] -- Armando Arm says:
everytime. [Wednesday, April 20, 2011 3:26 AM] -- Armando Arm says:
now its ok u know everything [Wednesday, April 20, 2011 3:26 AM] -- Ron B says:
Thank you very much. [Wednesday, April 20, 2011 3:27 AM] -- Armando Arm says:
I'm not using browser to play . its a stand alone application. [Wednesday, April 20, 2011 3:27 AM] -- Ron B says:
Have you installed the game in your PC ? [Wednesday, April 20, 2011 3:28 AM] -- Armando Arm says:
yes. [Wednesday, April 20, 2011 3:28 AM] -- Armando Arm says:
the games. [Wednesday, April 20, 2011 3:28 AM] -- Armando Arm says:
lots of games. [Wednesday, April 20, 2011 3:29 AM] -- Armando Arm says:
and every one freezing in online mode after playing 10 or more min. [Wednesday, April 20, 2011 3:29 AM] -- Ron B says:
Fine. [Wednesday, April 20, 2011 3:29 AM] -- Ron B says:
Check if you are able to play the games with out any issues now. [Wednesday, April 20, 2011 3:30 AM] -- Armando Arm says:
ooo.. I deleted temp files lots of time. same problem. [Wednesday, April 20, 2011 3:30 AM] -- Ron B says:
Are you able to play the game before with out any issues ? [Wednesday, April 20, 2011 3:31 AM] -- Armando Arm says:
and I'm using wifi internet for online game modes  [Wednesday, April 20, 2011 3:31 AM] -- Armando Arm says:
no. only online games are freezing. offline mode are very good [Wednesday, April 20, 2011 3:32 AM] -- Armando Arm says:
not freezing [Wednesday, April 20, 2011 3:32 AM] -- Ron B says:
That,s great! [Wednesday, April 20, 2011 3:32 AM] -- Ron B says:
In this case, let us reset the internet explorer settings. [Wednesday, April 20, 2011 3:33 AM] -- Ron B says:
Perform the below steps in your PC ; [Wednesday, April 20, 2011 3:33 AM] -- Ron B says:
Open internet explorer. [Wednesday, April 20, 2011 3:34 AM] -- Armando Arm says:
I'm not using internet explorer for playing games. its an application .. the game is lunching from exe file.  [Wednesday, April 20, 2011 3:35 AM] -- Ron B says:
Let me know the application that you are using to play games . [Wednesday, April 20, 2011 3:35 AM] -- Armando Arm says:
multiplayer mode. for example. you know the game Assassins Creed Brother hood ?  [Wednesday, April 20, 2011 3:36 AM] -- Armando Arm says:
or All Point Bulletin, or Battlefield bad Company 2 [Wednesday, April 20, 2011 3:36 AM] -- Armando Arm says:
etc [Wednesday, April 20, 2011 3:36 AM] -- Ron B says:
Have you installed this games in your PC ? [Wednesday, April 20, 2011 3:37 AM] -- Armando Arm says:
you just asked. yes of course. C:\Program files\.... [Wednesday, April 20, 2011 3:37 AM] -- Ron B says:
Fine. [Wednesday, April 20, 2011 3:37 AM] -- Ron B says:
Please try to play those game right now and check for the issue. [Wednesday, April 20, 2011 3:39 AM] -- Armando Arm says:
and if its freeze again I will have to shut down .. so our conversation will end. and I have to connect again and explain everything again. so I can't. because I know that its not fixed.  [Wednesday, April 20, 2011 3:40 AM] -- Armando Arm says:
I need to fix this problem.. my laptop is in warranty..  [Wednesday, April 20, 2011 3:40 AM] -- Ron B says:
In case, if issue still persists please download and install the graphics card drivers in your PC ? [Wednesday, April 20, 2011 3:40 AM] -- Ron B says:
/pub/softpa q/sp52001-52500/sp52307 [Wednesday, April 20, 2011 3:40 AM] -- Armando Arm says:
its up to date from HP.com! [Wednesday, April 20, 2011 3:41 AM] -- Ron B says:
Also make sure the power adaptor is connected while playing games mostly. [Wednesday, April 20, 2011 3:41 AM] -- Ron B says:
Yes. [Wednesday, April 20, 2011 3:42 AM] -- Armando Arm says:
its always connected.. I think the problem is in Wireless card  [Wednesday, April 20, 2011 3:42 AM] -- Armando Arm says:
the video driver is up to date [Wednesday, April 20, 2011 3:43 AM] -- Armando Arm says:
all drivers is up to date. [Wednesday, April 20, 2011 3:43 AM] -- Armando Arm says:
sorry are up to date [Wednesday, April 20, 2011 3:43 AM] -- Ron B says:
As the games are installed in your PC , these are not online games. [Wednesday, April 20, 2011 3:44 AM] -- Armando Arm says:
I'm playing this games in online multiplayer mode they also have single player mode, but I'm playing in multiplayer ONLINE mode.. so its online game. [Wednesday, April 20, 2011 3:45 AM] -- Armando Arm says:
I'm using internet connection to connect the games server!  [Wednesday, April 20, 2011 3:45 AM] -- Armando Arm says:
to play online [Wednesday, April 20, 2011 3:45 AM] -- Ron B says:
In this case, you have to reset the internet explorer. [Wednesday, April 20, 2011 3:46 AM] -- Ron B says:
I request you to perform the below steps : [Wednesday, April 20, 2011 3:46 AM] -- Ron B says:
Open internet explorer.
Clcik on tools and then clcik on internet options.  [Wednesday, April 20, 2011 3:46 AM] -- Ron B says:
Here clcik on advanced tab, [Wednesday, April 20, 2011 3:46 AM] -- Armando Arm says:
why reset IE if I'm not using IE?  [Wednesday, April 20, 2011 3:46 AM] -- Ron B says:
And then clcik on reset button at bottom. [Wednesday, April 20, 2011 3:46 AM] -- Ron B says:
And clcik ok. [Wednesday, April 20, 2011 3:47 AM] -- Ron B says:
As this is online games, you have to reset the internet explorer settings. [Wednesday, April 20, 2011 3:47 AM] -- Armando Arm says:
so as I understand you never played online multiplayer games? I don't have IE its unistalled.. [Wednesday, April 20, 2011 3:48 AM] -- Armando Arm says:
its lunching from the game exe.. game Main menu/Multipalyer select server and play the game.  [Wednesday, April 20, 2011 3:49 AM] -- Armando Arm says:
and my PC freezing after 10 min everytime. how to resolve this problem? [Wednesday, April 20, 2011 3:50 AM] -- Ron B says:
Armando, all the online games are related to internet explorer.  [Wednesday, April 20, 2011 3:50 AM] -- Ron B says:
I request you to reset the internet explorer. [Wednesday, April 20, 2011 3:51 AM] -- Armando Arm says:
ok let mi install it and do what you said.  [Wednesday, April 20, 2011 3:51 AM] -- Armando Arm says:
sorry me* [Wednesday, April 20, 2011 3:52 AM] -- Ron B says:
Thank you. [Wednesday, April 20, 2011 3:52 AM] -- Armando Arm says:
ok I installed and reseted and restarted IE [Wednesday, April 20, 2011 3:53 AM] -- Ron B says:
Also I will provide you the flash player. [Wednesday, April 20, 2011 3:54 AM] -- Ron B says:
Dowmnload and install flash player :
[Wednesday, April 20, 2011 3:54 AM] -- Ron B says:
www.filehippo.com/download/file/986e86fbb4e7b7a0bcf7b5da27c1cca4b9149c314daf8a3e72a69b792545acf8/ [Wednesday, April 20, 2011 3:54 AM] -- Ron B says:
The above mentioned URL will take you to a non-HP Web site. HP does not control and is not responsible for information outside of the HP Web site.
[Wednesday, April 20, 2011 3:55 AM] -- Armando Arm says:
Ron. I'm not using flash player ,.,.. not playing flash games from the IE!!! its build in game multiplayer mode .. and my laptop freeze after 10 min how to resolve?? [Wednesday, April 20, 2011 3:56 AM] -- Armando Arm says:
C:\Program Files (x86)\Ubisoft\Assassin's Creed Brotherhood\ACBSP.exe using this application ... no IE no Flash Player ! [Wednesday, April 20, 2011 3:56 AM] -- Armando Arm says:
please search in google your youtube and see how its working.....! its not using IE or Flash Player [Wednesday, April 20, 2011 3:56 AM] -- Armando Arm says:
sorry your=or* [Wednesday, April 20, 2011 3:57 AM] -- Ron B says:
May I know since when are you facing this issue ? [Wednesday, April 20, 2011 3:58 AM] -- Armando Arm says:
2 month ago. [Wednesday, April 20, 2011 3:58 AM] -- Ron B says:
Well is this game is preinstalled in your PC ? [Wednesday, April 20, 2011 3:59 AM] -- Armando Arm says:
what do u mean by Preinstalled? I brought the GAME DVD and installed it. [Wednesday, April 20, 2011 4:00 AM] -- Ron B says:
In this case, uninstall the game from your PC and reinstall it again from the DVD. [Wednesday, April 20, 2011 4:00 AM] -- Armando Arm says:
did it 10 time or more. [Wednesday, April 20, 2011 4:01 AM] -- Armando Arm says:
single player mode not freezing .. multiplayer mode freezing  [Wednesday, April 20, 2011 4:01 AM] -- Armando Arm says:
you know what I mean? by single player or multi player? [Wednesday, April 20, 2011 4:01 AM] -- Ron B says:
I understand your concern. [Wednesday, April 20, 2011 4:02 AM] -- Armando Arm says:
thanks.. and how to solve the problem? [Wednesday, April 20, 2011 4:02 AM] -- Ron B says:
This is the games which is installed by your self in your PC. [Wednesday, April 20, 2011 4:02 AM] -- Ron B says:
Thsi is not preinstalled game from HP. [Wednesday, April 20, 2011 4:02 AM] -- Ron B says:
I request you to uninstall and reinstall the games in your PC. [Wednesday, April 20, 2011 4:02 AM] -- Armando Arm says:
and whats the diff? [Wednesday, April 20, 2011 4:03 AM] -- Armando Arm says:
did it 10 time. 1 hour ago did it again!!! [Wednesday, April 20, 2011 4:03 AM] -- Armando Arm says:
my friend is using HP laptop with lower specification and no problem [Wednesday, April 20, 2011 4:04 AM] -- Ron B says:
This issue involves a device/software that is not an HP preinstalled product; We have limited technical support information on this product. For further assistance please contact the manufacturer of the device/product.  [Wednesday, April 20, 2011 4:05 AM] -- Ron B says:
Make a note of the chat activity ID:10649208. [Wednesday, April 20, 2011 4:05 AM] -- Ron B says:
Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at:
www.hp.com/support/chat
Chat support is available 24 hrs a day, 7 days a week.
Please take the time to register your HP product and the products Care Pack at:
Registration: http://www.register.hp.com
Care Pack registration: http://www.hp.com/go/hpcarepack/register
For information on keeping your HP and Compaq products up and running, please visit our Web site at:
http://www.hp.com/go/totalcare [Wednesday, April 20, 2011 4:05 AM] -- Ron B says:
Bye. [Wednesday, April 20, 2011 4:06 AM] -- Armando Arm says:
no no no.. I got problem with my HP laptop. [Wednesday, April 20, 2011 4:06 AM] -- Automatically generated message:
The support specialist has closed your support request.
WTH is this? !!!!!!!!!!!!!!!!!!!!!!!

FNALLY HERE IS THE PERFECT SUPPORTER !!!!! they need guys like this one!!!!!!!! and thanks to him AGAIN!
please read chat dialog below
[Wednesday, April 20, 2011 4:23 AM] -- Automatically generated message:
Your support request has been submitted and is in queue. Please wait momentarily while the system connects you with the next available support specialist.
[Wednesday, April 20, 2011 4:23 AM] -- Automatically generated message:
You are now chatting with support specialist Adriel Y.
[Wednesday, April 20, 2011 4:24 AM] -- Adriel Y says:
Welcome to hp total care for desktops. My name is Adriel. Please give me a few moments while i review your problem description details.
Note: for security reasons, please do not send credit card information via chat.
[Wednesday, April 20, 2011 4:24 AM] -- Adriel Y says:
Hi Amando.
[Wednesday, April 20, 2011 4:24 AM] -- Adriel Y says:
How are you doing today?
[Wednesday, April 20, 2011 4:24 AM] -- Armando Arm says:
hello bad
[Wednesday, April 20, 2011 4:26 AM] -- Adriel Y says:
I'm sorry to know that.
[Wednesday, April 20, 2011 4:26 AM] -- Adriel Y says:
I understand that, your PC is freezing. Right?
[Wednesday, April 20, 2011 4:26 AM] -- Armando Arm says:
yes
[Wednesday, April 20, 2011 4:27 AM] -- Adriel Y says:
Okay. Lets work together to isolate the issue.
[Wednesday, April 20, 2011 4:27 AM] -- Adriel Y says:
Since when are you experiencing this issue
[Wednesday, April 20, 2011 4:27 AM] -- Armando Arm says:
ok
[Wednesday, April 20, 2011 4:30 AM] -- Adriel Y says:
Please provide me a detailed description of what all happened earlier & What troubleshooting steps have performed?
[Wednesday, April 20, 2011 4:31 AM] -- Armando Arm says:
when I first time installed the games brought from known brands in game development such as EA games, Ubisoft and tried to play them in multiplayer online mode. My laptop freezed in after 10 min playing everytime
[Wednesday, April 20, 2011 4:31 AM] -- Armando Arm says:
but playing single player mode (offline) nothing happens no freeze all good
[Wednesday, April 20, 2011 4:33 AM] -- Adriel Y says:
Okay.
[Wednesday, April 20, 2011 4:33 AM] -- Armando Arm says:
I'm using Wifi internet connection.
[Wednesday, April 20, 2011 4:36 AM] -- Adriel Y says:
Are you playing online games?
[Wednesday, April 20, 2011 4:36 AM] -- Armando Arm says:
online but not using any browser .
[Wednesday, April 20, 2011 4:37 AM] -- Adriel Y says:
Okay.
[Wednesday, April 20, 2011 4:37 AM] -- Adriel Y says:
Please provide your Notebook’s Serial number & Model number to check product specifications.
[Wednesday, April 20, 2011 4:37 AM] -- Adriel Y says:
Check the side or back panel of the computer case. Model number & serial number will be mentioned on grey sticker(Not the Microsoft’s sticker).
[Wednesday, April 20, 2011 4:38 AM] -- Armando Arm says:
s/n: CNF0258NHD... Product: VX197AV
[Wednesday, April 20, 2011 4:38 AM] -- Armando Arm says:
Okey?
[Wednesday, April 20, 2011 4:38 AM] -- Armando Arm says:
sorry Okay?
[Wednesday, April 20, 2011 4:39 AM] -- Adriel Y says:
Thank you for the information.
[Wednesday, April 20, 2011 4:39 AM] -- Adriel Y says:
Give me 5 minutes to go through PC specifications.
[Wednesday, April 20, 2011 4:39 AM] -- Armando Arm says:
your welcome
[Wednesday, April 20, 2011 4:39 AM] -- Armando Arm says:
Okay
[Wednesday, April 20, 2011 4:45 AM] -- Adriel Y says:
Thank you for being online.
[Wednesday, April 20, 2011 4:45 AM] -- Adriel Y says:
As per your HP Envy 17t-1000 CTO Notebook PC specifications, reason for the issue is graphics memory.
[Wednesday, April 20, 2011 4:45 AM] -- Armando Arm says:
your welcome
[Wednesday, April 20, 2011 4:46 AM] -- Armando Arm says:
how can we resolve it?
[Wednesday, April 20, 2011 4:47 AM] -- Adriel Y says:
I mean, graphics memory is less in all the Notebooks and that's why, you are able to play in offline mode and when trying to play in online mode, PC requires more graphics and as the PC can't provide more graphics, your PC is freezing.
[Wednesday, April 20, 2011 4:47 AM] -- Adriel Y says:
However, lets try resetting IE. This may not resolve the issue but makes sure that, there is no issue with Internet connectivity.
[Wednesday, April 20, 2011 4:48 AM] -- Armando Arm says:
I doubt on my wireless card because 2 days ago I updated to the last version one more game started to freeze after that.
[Wednesday, April 20, 2011 4:49 AM] -- Adriel Y says:
Okay.
[Wednesday, April 20, 2011 4:49 AM] -- Armando Arm says:
in multiplayer online mode . not using IE
[Wednesday, April 20, 2011 4:49 AM] -- Adriel Y says:
May I know, how exactly you are connecting in multiplayer online mode?
[Wednesday, April 20, 2011 4:51 AM] -- Armando Arm says:
entering from the game main menu / Multiplayer Online mode connecting to there server and playing the game 10 or 20 min and after that its freezing and I have to shut down manually
[Wednesday, April 20, 2011 4:52 AM] -- Adriel Y says:
Thank you for your information.
[Wednesday, April 20, 2011 4:52 AM] -- Armando Arm says:
do you know Ubisoft company?
[Wednesday, April 20, 2011 4:52 AM] -- Adriel Y says:
No, Armando.
[Wednesday, April 20, 2011 4:52 AM] -- Adriel Y says:
To isolate the issue, you can try connecting the notebook to any other wireless network or connect through wired internet connection.
[Wednesday, April 20, 2011 4:54 AM] -- Armando Arm says:
is it possible that the problem is in WIFI card? or driver version?
[Wednesday, April 20, 2011 4:54 AM] -- Adriel Y says:
If the game working fine in wired internet connection, issue is with wireless device. If issue persists with both wired and wireless networks, issue will be graphics.
[Wednesday, April 20, 2011 4:55 AM] -- Adriel Y says:
Normally, Wifi and driver version may affect the Network connectivity.
[Wednesday, April 20, 2011 4:56 AM] -- Adriel Y says:
If the issue with graphics, you can contact nearest HP service center to upgrade the graphics of Notebook.
[Wednesday, April 20, 2011 4:56 AM] -- Adriel Y says:
Make a note of Activity id: 10650273
Is there any other desktop related issue that I can assist?
[Wednesday, April 20, 2011 4:57 AM] -- Armando Arm says:
ok thank you very much. you are the only one supporter that understood me correctly. its 5 supporters I chatted with they don't know anything.. how they working in that company ! I already posted in forum about them.... THANK YOU VERY MUCH AGAIN!!!!
[Wednesday, April 20, 2011 4:59 AM] -- Adriel Y says:
You are most welcome, Armando.
[Wednesday, April 20, 2011 4:59 AM] -- Adriel Y says:
Thank you for your appreciations.
[Wednesday, April 20, 2011 4:59 AM] -- Armando Arm says:
thank you bye
[Wednesday, April 20, 2011 4:59 AM] -- Armando Arm says:
thank you for help
[Wednesday, April 20, 2011 4:59 AM] -- Adriel Y says:
I'll escalate your concerns to our technical team and please don't worry on this PC issue.
[Wednesday, April 20, 2011 4:59 AM] -- Adriel Y says:
Isolate the issue with connectivity and makes sure whether issue with connectivity or graphics.
[Wednesday, April 20, 2011 5:00 AM] -- Adriel Y says:
Thank you for your patience all through.
[Wednesday, April 20, 2011 5:00 AM] -- Adriel Y says:
I wish, your issue resolves & you'll succeed in troubleshooting.
[Wednesday, April 20, 2011 5:00 AM] -- Armando Arm says:
ok thank you too and have a nice day
[Wednesday, April 20, 2011 5:00 AM] -- Adriel Y says:
You are valuable at HP. We look forward to provide consistent service.
If you’ve any future queries, please don’t hesitate to contact. We’re glad to assist you.
Thank you so much.
[Wednesday, April 20, 2011 5:01 AM] -- Adriel Y says:
You too have a great day.
[Wednesday, April 20, 2011 5:01 AM] -- Adriel Y says:
Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at:
www.hp.com/support/chat
Chat support is available 24 hrs a day, 7 days a week.
Please take the time to register your HP product and the products Care Pack at:
Registration: www.register.hp.com
Care Pack registration:www.hp.com/go/hpcarepack/register
For information on keeping your HP and Compaq products up and running, please visit our Web site at:
www.hp.com/go/totalcare
[Wednesday, April 20, 2011 5:02 AM] -- Automatically generated message:
The support specialist has closed your support request.
THIS IS THE RIGHT SUPPORT THAT HAVE TO ALL SUPPORTERS LEARN!!!!!!!!!!!!

My earphones mic and volume buttons don't work ever since the iOS 8.1 update! Please help me. One discussion person says they bought a new pair and THEY don't work either. What do I do? I'm about to have a breakdown!

I rely heavily on my earphones because well... I'm lazy but they don't work. They work on my friend's iPhone who hasn't updated yet but I've updayed and the mic and volume buttons don't work. Please make a correct update!

Nope, still same problem. I did an install, didn't work. Then I completely removed my IDT driver, restarted, installed the driver, restarted, same problem.
When I troubleshoot my audio it always asks me which one to troubleshoot. It only works if I do one of the "Speakers / HP - IDT" but I don't know why it has so many devices listed with the same name.
Also, after I troubleshoot and I can hear audio, if I go to "Manage audio devices" it still shows that no audio device is installed, which is why the webinars won't work.

Hi. I use Adobe Acrobat XI pro to make a PDF ebook embedded with audio. It works really well on my computer-I can read the book and hear the auto play mp3. The problem is, when I send it to my customers, they have difficulty hearing the audio. A few of th

Hi. I use Adobe Acrobat XI pro to make a PDF ebook embedded with audio. It works really well on my computer-I can read the book and hear the auto play mp3. The problem is, when I send it to my customers, they have difficulty hearing the audio. A few of them say they have Flash player on their PC and somehow they still can't hear, some say their Google Chrome browser tells them they've already got one flash player while they try to download one. For me, I had to download two versions of Flash player to be able to access to the audio. I don't know what the problem is, is it because it's the latest version of Adobe Acrobat XI pro that people with older version of Adobe reader or flash player can't open it properly? Or is it something else? How can I make sure every customer with different system can access to my books? Hope to hear from you ASAP! Thank you very much.

And how are the customers accessing the PDFs?
What devices are they using?
What program or apps with versions are they using?
I this age of other then PDF eBooks formats and reader program and apss for computers and mobile devices for these formats I would look at creating the books in one or more of the eBook formats.
Google Chrome and FireFox both have their own version of a PDF reader plug-in and they are well known to be less capable than Adobe Reader. It is possible to configure these products to use Adobe Reader.

When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic, I use the voice recorder all the time and I have no problems w FaceTime. My headphones and Bluetooth do the same thing as far as not being able to be hea

When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic bc face time or voice recorder are not affected. I can't even use my headphones or Bluetooth to get around the problem. This has stumped 2 geniuses, they just try to swap it out for $150.

I am having the same issue with my iPhone 4. I can hear everyone but they can't hear me. Visited Apple Store and they said speakers were out, both bottom mic and top one for speaker phone. Said they were busted. Reloaded all software and didn't work. Got in parking lot and worked for 1 call. Now it's out again. Wanted $150 for new phone, haven't done it yet. don't know what to do.

Skype to landlines - They can't hear me

I use Skype to make calls to landline or mobile phones quite a bit. I have tried calling several landlines this afternoon. I can hear them perfectly. However, they can't hear me. They say that I'm breaking up and only get bits and pieces of what I'm saying.
I don't think it's a microphone problem as I can call the Skype test number and I can hear the message I leave perfectly. Tried several times. This happens when I call from the US to Australia and for domestic US calls.
I'm running Skype 6.18.0.106 under Windows 8.1 Anyone else having problems calling landlines on Skype?
Thanks

I got the same problem. Skype to landline, they can not hear me. I can hear them perfect.
Skype 2 skype calles work good. The problem is from my Android phone and woith the laptop so it can not be caused by my computer.
I also have a SkypeIn number and when people call me i get the same problem.
Drives me crazy, i just got a new yearly subscription for skypein and unlimited calling but i cant use it. And no way to contact skype because the chat never works.

I can hear people on call but sometimes they can't hear me, it maybe fine for afew mins but then sound drops again? Anyone have this problem and find a solution? Thanks.

I have an Iphone 4 13.5 GB, iOS 7.1.2. Currently when I make a call or someone calls me, I can hear people on call perfectly but sometimes they can't hear me. It maybe fine for afew mins but then sound drops again? Anyone have this problem and find a solution? Thanks.

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

They don't hear me

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