This is a complain!!!!!!

i have 2 year contract with verizon when i got my iphone4s, last year, my contact ended, i asked if i can finally unlock my phone, since i travel sometimes, need a phone i can go anywhere with. one of the worker probably is the manager (because she dressed different), told me that she unlocked my phone, it is ready to go. ROWLAND HEIGHTS COLIMA STORE, CA
here i am, outside of U.S., i bought a prepaid sim card with hundreds dollars in there. and the stupid phone does not work!! keep showing needs to have same career, which basically means non of other career works except verizon. what is this?? so i called verizon use long distance, first customer service lady hang up my phone while i was looking for my billing password, is this normal? second customer service can not do anything to unlock my phone BECAUSE MY PHONE IS OUTSIDE OF U.S.!!!!!!!! ARE YOU SERIOUS!!!!!!! why would you tell me my phone is unlock and can use in other country at first place.
now i am stuck here with no phone to use for months, unless i buy another one, really?? why would i want to have two phones!!!!!
i alway tell my friends how i like verizon, now this just sounds stupid..
>>Edited to remove profanity<<
Message was edited by: Verizon Moderator

Use the chat function on verizon website, or use skype to call 800-922-0204.
Are you still a verizon customer? Verizon will unlock it only if you are a customer (+ a few more requirements).
One advice: DO NOT EVER TRUST ANY CUSTOMER SERVICE REP, VERIZON OR NOT. These are some of the lowest paid jobs that seem to attract class-less, integrity-less "low-life"s who simply don't care to be honest with the people they deal with - work or outside of work. Always verify.

Similar Messages

MacBook Pro crash 3 internal HDD - this is a complain

Well, I bought my MacBook Pro on june 2010. And in january the internal hard disk crashed, so I took it to the genius bar and they replace it with no cost, and very fast, very happy with it.
Then 4 months later, the computer started working slow. So I took it again to the apple store, wich isn't close...actually 45 min by car from my home. At the genius bar, they test it and the hard drive again was wrong. They offer change it, and I asked If it would better do something else, so they changed the cables to the motherboard, as well.
Yesterday I took it from the apple store, and today IT HAS CRASHED AGAIN!! suddendly the computer doesn´t detect the HDD. So in the apple store offer me to change again the HDD. They say there is no reason to replace the whole machine.
Now I don't have computer neither my working tool, as I'm sound engenier working with protools. It is repairing again, hopefully will be fixed before tuesday 3rd that i'm going to work to argentina (i live in spain). But if not I have to go expecting fix it in argentina, when i have to be working.The best part is all the time wasted, going and waiting in the store, installing and configuring the software and copying files. And if you add to that, that I'm getting back a machine that has faild 3 times now, of course i'll be very confy.
This is really not what i paid for.
PD: By the way this is the only way I found to make a complain.

Having a similar problem: I have a MacBook Pro I bought in July 2009; everything's been great. About two weeks ago I upgraded to Mac OS 10.6 (Snow Leopard). Last Monday my hard disk crashed - the machine was asleep in my briefcase, when I took it out and opened it up, it came back on, but you could hear the hard disk trying to read and obviously not working. I powered it off and restarted, got the folder-with-a question-mark icon - couldn't find the hard disk. Took it in to the Apple Store, they replaced the drive ($225). It happened again last night: I was using my computer, went to watch a movie on TV, when I came back to the computer after, same hard disk sound. I let it grind for 15-20 minutes, no response; powered down, restarted, and no hard disk again.
I have an appointment at the Genius Bar this afternoon; we'll see what they say (better not charge me for another drive!). I'm suspicious of OS 10.6 - it's the only thing I've changed on my system in the past several months, not new software, no new hardware.
Anyone else having this problem?

Is this a joke, complain by Email ?

After calling customer services and getting wonderful call centre staff trying to guess what I'm saying and then me trying to guess their replies, I have written three letters of complaint to customer services in Tyne and Wear. I have had three replies full of platitudes and sorrow at my dissatisfaction but no meaningful answers. These letters and replies took about 6 weeks. So in todays electronic communication I asked in order to speed things up could I have an email address. The answer was " no if we gave out email addresses lots more customers would complain". It seems if EE make it harder to make a complaint so less of their customers will bother. So a company which specializes in electronic communications cannot handle compaints made though this communication method for fear of being overrun. I need to go and buy some more stamps.

: Really, what's this then?
Online
You can send us an email using our Complaints Form
Write
Mobile customer or small business home
broadband customers
Customer Services
EE
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom

Opera Mobile/Mini is the best mobile Browser-no question.It runs on Galaxy Y Why can't firefox do this instead of complaining of the phone's RAM?

Firefox for desktop is the best-I agree and I love it above any another browser. but to keep this rep in place Mozilla will have to make it's mobile browsers compatible with every gadget with an average performance like Opera has done.
Firefox for android sucks-''FOR NOW''

The Galaxy Y was the cheapest of the Galaxy line up when it came out as it is basically a budget smartphone and has a older ARMv6 (as ARMv7 is required) and only 290MB of Ram when 512+ is recommended.
Mozilla is looking to try and do experimental ARMv6 builds again like the experimental example linked above however the ARMv6 builds can be slower, larger and unstable due to ARMv6 not supporting what ARMv7 can.
https://groups.google.com/forum/#!topic/mozilla.dev.platforms.mobile/EcmL9mTAsM8/discussion

Family Sharing results in "Redownload Unavailable with This Apple ID"

I recently converted from having my Apple ID on all of our 5 devices, to setting up separate accounts. I just got a new iPhone 6 for my wife tonight. I didn't restore form backup, because she wanted to start fresh, and not have every App on the phone. So when I started downloading Apps, I got and in setting it up, I started downloading Apps and after installing 10 Apps, I got the following error message:
Redownload Unavailable with This Apple ID
This redownload is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
Anyone else having this issue?
Come on Apple. Seriously?

For what its worth i've been having this issue too and have followed all the advice i could find, none of which worked. However the only apps we were having trouble with were those make in the update list (and the app's info page on the App Store) as "Non shareable". If the Family Sharing lead has "purchased" (and the "" are there as there are free apps in the list *cough* Twitter, Dropbox, Kindle *cough*) any non shareable apps then they need to mark them as hidden (tap and swipe the app to the left in the list of apps in the purchased section of the App Store app and then tap hide. Now, the non family lead who wants to buy/download the previously downloaded app needs to go back to the purchased section, select the Family Sharing leads name to show their app list (this seems to be important to refresh the information) then search for the app in the App Store, then instead of the cloud with download arrow there should be the "Free" or "Price of app" box, which they can tap to install and provide password/tap the touch ID scanner/ however you authenticate your purchases in that App Store. This worked for me and was the only thing that worked and seems to be the obvious answer in hindsight - however the distinction between whats shareable and whats not is very strange - there's free apps, that are and aren't, apps that login to web services that aren and aren't, apps that have in app purchases that are and aren't and paid apps that are and aren't its confusing so if you get this error, check the status and try this. Then complain to the app developer. I'm thinking of raising a bug report with some of the apps i've found as its confusing and there seems to be no reason for it.
Good luck!
Michael

I was having trouble getting to ITunes. asked several people for a fix. well i found one, Try this it worked for me. Try this.

Try this, several people complained of the same problem, they reset winsock..Start --> Programs --> Accessories (Right Click on Command Prompt) --> Run as Administrator then type in: Netsh winsock reset
Hit enter, restart PC, open iTunes, go to Store

With option #1 -- I modified and rebuilt the 3rd-party JARs and referenced them in NetBeans. When I choose clean and build, the Ant processes results in an error: "jarsigner returns 1". So it doesn't seem to run at all.As long as you rebuilt the jars correctly without the original signature, I think it should work.
An example of unsigning a jar using ant is here:
http://frank.zinepal.com/unsign-a-jar-with-ant
Do you think the multiple-JNLP idea would work if NetBeans didn't apply "my" signature to the 3rd-party JARs? Aside from manually copying the original JARs into the \dist directory, is there a better way to tell NetBeans to leave the 3rd-party JAR alone (ie, don't sign it again)?I think it's supposed to work (it's the mixed code signing situation I referred to in my prior post).
For example, from your description it sounds like the default NetBeans build doesn't really support this style of deployment, so you would have to create a custom build which does what you need and is not triggered by NetBeans - which is doable, but annoying - it's sounds like you tried this, but were unable to get it to work as expected. For NetBeans specific help, you are better posting to a NetBeans forum (though you might be just the second person who has tried to do this with a JavaFX app).
Also need to check the end user experience is acceptable too, because I think the dialog and warning handling for the mixed code situation is different.
Look at the deployment guide section "Using <fx:resources> for Extension Descriptors" - I think it documents how to do what you want if you use a custom build file rather than letting NetBeans do the work:
http://docs.oracle.com/javafx/2/deployment/javafx_ant_task_reference002.htm#CIABGCEE
Hmm, a lot of running around to deploy an app which can open a file . . .

How to stop this wretched programme messing my desktop

I followed the instructions to what I thought was to upgrade
adobe reader. In addition, I also got this Acrobat.Com thing. I
didn't ask for it. I'm sure its a fine programme...BUT the folder
always opens up onto my desktop when I start the computer, thus
wrecking my carefully constructed artistic masterpiece of a
desktop, which you might find amusing but is important to me...
I've now spent a long time trying to get some sort of support to
get it fixed... another hour was spent trying to log on to this
forum. I was forced to surrender my postal address, which I really
don't want to do. It would be appreciated if you would remove this
from your records. The nickname "fed up" was already taken, "very
fed up" also taken (ADOBE..NOTE THIS). My OS is Windows XP. PLEASE
tell me how this problem can be fixed... and please don't fob me
off like I notice you have already done to others who have used
this forum to complain about this problem.

Hello,
I am sorry to hear that you are having trouble with the
Acrobat.com Air application.
If you don't want to use it, you can simply get rid of it by
going to Control Panel -> Add/Remove Software and uninstalling
the Acrobat.com entry. This will neither remove Reader 9 nor will
it prevent you from using Acrobat.com through your web browser.
As for your personal information, you do, of course, have the
right to have that removed. Have a look at our private policy
through the link at the bottom. As stated there, you can simply
mail [email protected] and ask for your personal data to be
removed.
This will, however, also delete your forum account, meaning
you won't be able to post in the forums any more.
I hope this answers your questions.
Kind regards,
Phil

BT infinity - broken again! DON'T buy this RUBBISH...

Well it took 20 days to close the last fault, which turned out to be a "network issue", that fault was closed 12 days ago. Now the BB speed has dropped to nothing again (250Kbs). To be honest I have been monitoring the speed when it was working, and although I am spitting distance of the local exchange, I am still only getting DL speed that are comparative with SKY.
Sent an email this time to complain, lets see if BT respond in 24 hours, but beats waiting for somebody on customer services for one hour, who has barely a grip on English, and has no idea of how to resolve customer problems.
I had SKY before, and for 2 years did not have to reset the modem at anytime, speed was constant.

Hi Paul
Are you having problems using wireless? If so there are some basic things you could check to help the HH3 cope with possible neighbours wireless signals... or even local interference from Microwave ovens and Christmas lighs... well not those just yet!!!!!
From this Post "and some more info HERE about making sure your HH3 is transmitting on a clear or least congested channel."
If your getting the slow speed whilst wired ie connected directly into your HomeHub 3...
Then maybe you have a problem with some of your hardware.
The first thing to ask/make sure is regarding the white Openreach Modem... is it positioned vertically, maybe wall mounted as the cooling vents work more efficiently that way.
Lots of people have had problems when that modem is laying flat especially if the HH3 is positioned on top of the modem. Basically it causes the Modem to overheat and disrupts it's ability to modulate and de-modulate your broadband signals and causing lots of error corrections. These are automatically corrected in micro seconds but nevertheless with so many corrections going on then packets of your data must inevitably get slowed and hence you start getting internet pages not loaded... try again then they load this time as there wasn't so many errors to be corrected thus not slowing things down as much for that data burst.....
Ohhh you get the meaning.... I think you might need another modem, not wanting to jump to conclusion!!!!
Hope you'll let someone help.
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

Macbook Pro 2012 overheats with 16GB RAM. Is this normal?

Hi guys,
I installed 16GB RAM on MBP 2012 13" running I5 for peace of mind, as I think I might need all of it when using say autocad and other 3d visualization programs in bootcamp. Also I am an architect/designer who likes having a tone of stuff open at the same time between browser and emails and music and work. That's just the way I am.
But there is one thing I truly dislike and that's a hot laptop on your lap when in bed, say. It also just makes the whole karma horrible I reckon.
Anyway, after trying 8GB thanks to a mix up at the store where they gave me two 4GB sticks instead of the 28GB I had ordered I noticed the same improvements for basic use I have now with the full 16GB package. But now I feel that the laptop is overheating using Mavericks which wasn't happenng before. The system shows the full 16GB in operation so I don't think there is a malfunction there. But I want to ask of this behaviour is considered normal or i on the other hand I should be going to the shop where I got this from to complain?
This is the RAM I bought:
http://www.ec.kingston.com/ecom/configurator_new/partsinfo.asp?root=&LinkBack=&k tcpartno=KTA-MB1600/8G&id=2
**** it's hot!!
Thanks,
MF

The amount of RAM will not be responsible for heat, the application(s) and the amount of resources it(they) require(s) from the CPU/GPU will create the heat. This is the 'official' Apple policy on how a MBP should be used:
http://www.apple.com/support/macbook/care/
Note this particular paragraph:
If you install istat menus:
http://bjango.com/mac/istatmenus/
and open Activity Monitor to ALL PROCESSES and CPU to display values from high to low and post images of both when the MBP gets hot, we may be able to determine if it is normal or not.
Ciao.

Error while creating a deployable proxy for a URL in NWDS

Hi ,
There is a requirement for calling a webservice in the .NET platform from JAVA using NWDS. The webservice of the server is pinged using the URL of the webservice. when the URL is passed in the WS navigator of CRD ( that is Development Server) , the response is retreived successfully . The version of NWDS is 7.0.23.
we are facing problem when we are trying to create a Deployable proxy in NWDS by using the following steps :
1) Create a Development Component
2) Select the Deployable Proxy
3) Create the Client Proxy Defintion of the created DC
At step 3 , when we giving the url or WSDL link like "http:// www3.authoring.syngenta/newswebservice.asmx?WSDL" (this is just for example) , it is showing as "Invalid wsdl or wsdl not found " . so that we are not able to procees further.
When we are trying to create proxy the for the WSDL link like " http:// www.authoring.syngenta/newswebservice.asmx?WSDL" , we are able to create successfully.
can anyone suggest why we are able to create the proxy for the URL "http:// www.authoring.syngenta/newswebservice.asmx?WSDL" and not for the other URL.
Any pointers or suggestions are very helpful.
Thanks and Regards,
Sreedevi

Late response I know, but I have solved a similar problem recently and thought I would share.
Firstly, the problem is not with the namespace. The "Namespace ..." part is just stating the namespace the "Incorrect Value" has. So this error is complaining about the value "Unknown" - which isn't very helpful.
It appears the SAP SE80 importer does not like elements like the following because it can't understand <s:element ref="s:schema" />. It appears this is a common thing to be included in .NET generated WSDLs.
<s:element minOccurs="0" maxOccurs="1" name="GetCursDynamicResult">      <s:complexType>          <s:sequence>               <s:element ref="s:schema" />               <s:any />          </s:sequence>     </s:complexType></s:element>
SAP will also not like this example as it does not support mixed content (see: http://www.w3schools.com/schema/schema_complex_mixed.asp)
<s:element minOccurs="0" maxOccurs="1" name="SaldoXMLResult">
     <s:complexType mixed="true">
          <s:sequence>
               <s:any />
          </s:sequence>
     </s:complexType>
</s:element>
You can "Fix" the problem in both cases by removing the offending text in a local copy of the WSDL file so remove line 4 in the first example and change line 2 in the second to <s:complexType> the proxy can then be generated. No idea if the resulting service will be fully operational though!

Iphone 6 plus echo?

Have an iPhone 6 plus. Everyone has been complaining about hearing themselves echo while speaking to me on the other end of the call. Anything I can do to fix this?
They complain about it regardless of whether or not I'm using my bluetooth. Anything I can do to fix this?

Hey dlcj21,
Thanks for the question. If I understand correctly, you sound unclear on a call. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

My personal gripes with the N8

Hi guys. I've owned my N8 for around 2 months now, and having used it extensively, I just wanted to share my own gripes with this device.
The N8 is Nokia's flagship device. The device that was supposed to rejuvenate Nokia's ever declining stance in the smartphone arena. Delayed multiple times until released just a few short months ago. Like most of you guys here, I couldn't wait to get my hands on this smartphone and the constant delays were killing me. I've always been really fond of Nokia and Symbian, ever since owning an N-Gage many years ago. Nokia have always been ahead of the times, and knew that phones were far more capable than just making calls. I've owned many smartphones from most all manufacturers but always seem to find my way back to Symbian.
So with the ongoing delay of the N8, I was thinking to myself because they're taking so long to iron out all of the problems, it's going to be amazing! And so I thought when I first opened the box. But as time has gone by, like all of the Symbian devices I've owned, I've just found more and more about this device to complain about than to actually enjoy.
First let me start with the marketing campaign for this device. It was nice to see the N8 being heavily marketed. It was on almost every billboard I could see, every bus stop I could see, and in most every magazine and newspaper. But then I saw the TV adverts once the device was released..... they sucked. They had barely any emphasis on what the phone could actually do in everyday use, or even how to do it. It had a general emphasis on what people could do with their smartphones. It was a mediocre attempt and they sure didn't draw my attention to the N8. It was as if Nokia was saying "Hey, we've released this new smartphone called the N8.... now look what you can do with phones these days". Anyway, on to the phone itself....
The Hardware
I have hardly any complaints about the hardware. The phone looks fantastic and feels great in the hand. The screen is crisp, vivid and looks outstanding (one of the best I've seen on a mobile device). The gorilla glass really does live up to its name. The device is solidly built, as usual Nokia style. Buttons are well placed (with the exception of the menu button, which I would have preferred to be in the centre. It's not so great pressing the menu button left-handed with your thumb). The addition of HDMI and USB OTG make for a powerful and feature-rich device. I can't say any more about the camera than what's already been said. It's the best, and it lives up to the hype. My only other minor niggle apart from the menu button is the non-replaceable battery, but it's not really much of an issue considering the build style of the device. I suppose it makes more sense having it the way it is. The only major problem I can think of is its underpowered processor, which means further software optimisation, which means more time is wasted. If applications are developed for other platforms that have better processors, that means developers have to spend more time optimising their software for less powered hardware, which ultimately means shoddy ports. A prime example being Asphalt 5.
The Symbian^3 OS
Now this is where it starts to become fun. After reading and watching many reviews, I had a brief idea of what to expect. The OS didn't look perfect, but it looked like a big improvement from S60 v5, and already being fond of Nokia and Symbian, I decided to take the plunge and give this device the chance I thought it deserved.
Inconsistent UI
The user interface is extremely inconsistent. The clock, connectivity and notifications jump from the top of the screen to the bottom on screen rotation, and the clock doesn't appear at all on the homescreen except via a widget. Furthermore, there are 3 buttons on the homescreen at the bottom, but 2 in the menus. There are 3 when you rotate the screen. It looks a mess.
The notification bar at the top of the screen is fairly slim on the homescreen, but increases in size in the menus and applications. Why can't it stay the same size throughout?
Screen real-estate - When in the calendar, in text messages, in most applications.... most of the screen real estate is consumed by the large notification bar at the top, and 2 layers of buttons at the bottom, altogether consuming about 1/3 of the screen's real estate.
Kinetic scrolling - When browsing the Ovi store, the kinetic scrolling is as smooth as butter. As is the photo album, it scrolls through like a dream. Absolutely nothing to complain about in that respect. But in other places such as contacts, text messages, the web browser and Social Networking client, KS can be very choppy. Why is this? Why can't they use the same KS algorithm throughout the device? Is there a lack of communication at Symbian/Nokia?
Text messages consist of a tone, and an on-screen notification which is non-obtrusive and is very well done. Mail notifications consist of a tone, and that's it. No on-screen notification. Why couldn't this be integrated the same way as text messages?
The ability to click the camera button to view a search bar in the file manager was a great idea. Why couldn't this have been implemented throughout the OS?
Integrated applications such as the Ovi Store and Social Networks client have their own themes which change the colour of the menu buttons. Why? Why not leave them the same colour as the theme you have chosen? It means that the application has to consume more time and resources changing the theme.
Most menus will draw up from the bottom of the screen to display options, but then you have menus like the Ovi store which display in the centre.
When scrolling though album arts in the Music Player, why is there a full screen button which shows menu buttons that don't even get in the way? It's not necessary. Furthermore, why are the menu buttons not in big boxes like everywhere else in the OS?
The homescreen you have chosen is the active one. The others seem to stay in some sort of freeze-state until you scroll to them, which means widgets don't update until you select the home screen they're on. This is stupid.
The menu buttons at the bottom change in size depending on screen orientation. They're a little slimmer in landscape mode.
There are probably many more inconsistencies to be found, but all-in-all, they make the OS feel unprofessional, user-unfriendly, and generally a frustrating experience having to jump all around the screen to access the same thing dependent upon where you are in the phone.
Unresponsiveness
As already mentioned, the Ovi Store's KS is very smooth, but then you have the top and menu buttons which can become unresponsive and can take multiple presses for them to respond. This seems to be a recurring theme throughout the entire device.
Screen rotation can be a pain. It just feels as though there is some sort of struggle to rotate the screen. It's not fluid, and there's a minor delay.
Typing on the keypad can be also be a pain. Using regular text entry, there's no auto-correction, no space between keys, and just no improvement from its predecessor. It looks aged and can be a struggle to use with even fairly small fingers. Not forgetting the fact that text entry consumes the entire screen.
Sometimes, when just locking and unlocking the device, it feels as though there's some delay. Sometimes I'll have to do it multiple times for it to respond.
There's absolutely no excuse for this unresponsiveness. It existed in S60 v5, and still exists to this day. The N8 was delayed long enough for all of this to have been straightened out. A massive let down.
Bugs and crashing
A few days ago I was playing around with my N8. I went to lock the device, but the screen refused to turn itself off. I restarted my phone multiple times but to no avail. After about 15 minutes it decided I was frustrated enough and turned itself off.
The web browser still does the same as it has always done on Symbian. It just randomly closes. I don't want to go too much into the browser since there is an update due, but this is now, and this is what we have now. But this also seems to be a recurring theme throughout the device. There are many applications that will just randomly close.
My N8 has automatically restarted itself a few times since I've owned it. Sometimes it feels like it's running slow, and a restart usually cures it. However that just leads me to believe there's some sort of memory leak, or poor memory management in the Symbian OS.
Again, absolutely unacceptable, for the same reasons I've mentioned. Except these problems are more frustrating when taking into consideration how much time Nokia have had to straighten all of this out, and the seriousness of these flaws.
Lack of interest
The Ovi store simply sucks. There are no two ways about it. Developer support is abysmal. There are a few good games on there, of which most are pooly ported. It feels as if the Ovi Store has stagnated, for example, I've seen just 2 Web TV applications added since I've owned the phone. Everytime I visit the Ovi Store it feels as if I see nothing new, just rehashes of the same old applications found on S60 v5.
Symbian doesn't have that "Ooooooh" factor. I previously owned a Palm Pre, and the UI just blew my mind. It's outstanding. Symbian just doesn't have that.
When I show my friends my phone, they like it, but nothing about it makes them want to run to the store and buy one. There's nothing about the user experience that's unique, or done well enough for people to feel they could spend long periods of time using.
Nokia apparently had 400,000 new developers jump on board over the past year. Then where on earth are they?
Conclusion
People might think that I'm just nitpicking, but having paid outright for this device, with the ongoing delays, and with the ever increasing and bettering competition, I feel that I have the right to complain.
I acknowledge that no device is perfect, but if even half of the problems I've listed didn't exist, I'd accept the device for what it is. I know that improvements are on their way, but why should we wait any longer? We waited long enough for the phone to be released, let alone wait longer for it to be of the same standard that competing smartphones were at 12 months ago. Symbian itself is many years old. Nokia should be masters at it, yet every time a new phone is released, the OS feels extremely immature.
Nokia's development roadmap might as well not exist. They are extremely unreliable with release dates. Their development takes far too long. They're falling further and further behind.
Most of the time, I find myself just constantly checking the device updates, in hope of something. I'm sure many of you guys do that too. That's a bad sign. It just shows that what's already in place is not adequate. We want more. We deserve more. We should have had more when the device was released.
The emphasis of this phone seems to be solely on the camera, USB OTG, Bluetooth 3.0 and HDMI. If I wanted a feature phone I wouldn't have paid half of what I paid for this phone. A smartphone needs to add more to the table than solely features. If the UX was improved, I'd be happy to sacrifice any of the mentioned features. The UI is something I use every day - USB OTG is something I've used once.
My personal opinion and credibility of Nokia is forever declining. The market seems to feel that way too. Time is ticking. The competition is becoming more dominant, making it harder to break into an already over-saturated market. The market seems to be shifting to tablets. Nokia can't even get their phone OS right, let alone think about releasing a tablet. Another potential market that Nokia will struggle to enter if they so desire.
If the next update doesn't iron out most of these problems, I'm going to be getting rid of my N8. I wouldn't recommend this device to the average consumer. There are better alternatives out there.

crazyfan wrote:
People might think that I'm just nitpicking, but having paid outright for this device, with the ongoing delays, and with the ever increasing and bettering competition, I feel that I have the right to complain.
Actually, I'm sorry to say that what I've highlighted in bold there is exactly the words that occurred to me when I was reading your entire section entitled "Inconsistant UI" - absolutely none of what you raise in there is a bug. It is natural that the screen usage varies according the the activity currently being undertaken and screen orientation. Most people who have criticised the home screen are upset that it isn't as customisable as they'd like - you are the only person I've suggesting it should be much more strictly regimented.
I've used S^3 in N8 and C7 models, and I haven't noticed the issues that you describe with scrolling and rotating.
The Ovi Store UI being different is not an issue with the phone, it is something that is increasingly common in many Nokias - Nokia seem to have divided their development of devices and services into two separate organisations, which is why the separate services (Ovi Store apps for all phones are created by the Ovi people, not the same ones who design the phone UI); so where they really ought to be issuing the direction to stay in line is in the Ovi department. As for this app changing the theme, it doesn't - it simply has (for better or for worse) its own UI distinct fromp the phones, just as any software written for a PC may have its own look-and-feel distinct from the PC's OS.
crazyfan wrote:
Typing on the keypad can be also be a pain. Using regular text entry, there's no auto-correction, no space between keys, and just no improvement from its predecessor. It looks aged and can be a struggle to use with even fairly small fingers. Not forgetting the fact that text entry consumes the entire screen.
I'm no fan of virtual qwerty (or in my usual case azerty) keyboards on touch-screen phones because I have never yet found any that I really like to use.
One issue that I do have here is that the availability of accented characters varies according to the phone language, which isn't very helpful to those of us who have cause to write in several languages. I much prefer to type on portrait mode on the traditional phone keypad, because you always have access to all accented and special characters. I have even been able to type messages using the portrait keypad quicker than I can using a normal physical keypad, which impressed me a lot.
I've been using N8 and C7 models through work, I have just got my own N8 which I bought whilst travelling because it is still quite hard to find (and therefore more expensive than it needs to be) in my own country - consequently I don't even have one of my two primary languages in the phone, but whist I can't access some necessary characters at all through the landscape qwerty I can get absolutely everything in the portrait keypad. Definitely room for some improvement there.
crazyfan wrote:
Lack of interest
The Ovi store simply sucks. There are no two ways about it. Developer support is abysmal. There are a few good games on there, of which most are pooly ported. It feels as if the Ovi Store has stagnated, for example, I've seen just 2 Web TV applications added since I've owned the phone. Everytime I visit the Ovi Store it feels as if I see nothing new, just rehashes of the same old applications found on S60 v5.
This is a consequence of the fact that Nokia is in the midst of a change in OS support, S60 will (I imagine) not be much longer for this world as S^3 is phased in, and Maemo development stalled when Nokia got into bed with Intel to develop MeeGo (which would otherwise have been Maemo 6) which still hasn't made it to the market. These delays getting the new operating system established is affecting app development because the developers are caught in a catch-22 whereby there is no point developing extensively for the 'almost obsolete' S60 and Maemo 5, but there isn't likewise much to gain in developing for S^3 or MeeGo because one is only just launched and one not even here yet. None of this is a fault of the N8, and unlike certain fruit-flavoured devices we would mention, with the N8 at least you have the choice to shop for apps elsewhere.

How do I get a real person to handle my complaint???

I currently have 4 lines with VerizonOn Saturday June 7, 2014, I placed an order through the Verizon website to upgrade the 5559 and 5551 lines under the Verizon Edge promotion. Both phones I ordered were the Droid MAXX 16 GB Black.
On Tuesday June 10, 2014, FedEx delivered the phones to my husband’s office. The phones were ordered separately and subsequently were shipped in separate boxes. The phone for the 5551 line was order number (removed). It was shipped in a 9x6x4 inch box with a preprinted FedEx label and arrived undamaged and in working condition. The phone for the 5559 line was order number (removed). It was shipped in a 12x12x10 inch box with a hand-written FedEx address label.
The box was barely taped together on the bottom and had a one corner that was crushed in and another corner that was torn down the side. Upon opening this package, it was discovered the contents of this order were severely damaged. Photos of damage are below.
View of box contents upon opening.
Order paperwork crumpled and torn. Verizon Edge return bag ripped.
Front cover of paperwork folder that was torn in half.
Black outer band of phone packaging ripped apart and found lying loose inside box.
Bottom portion of phone packaging containing charger. Packaging is crushed on one corner and along one side. Packaging was separate from lid lying in box and no longer held phone when package was opened.
Top of box lid for phone and charger found lying in packaging separate from the rest of the box. Lid corners ripped and side of box crushed.
Bottom corner of my brand new $500 phone delivered shattered. Phone was lying in the box separated from the retail packaging with cracked screen.
I called on Tuesday June 10, 2014 at 3:37 pm central to advise customer service that the package arrived damaged. At this time, I had not yet been home to personally observe the damage. I was advised to call back once I determined which line the phone was assigned to and an escalation ticket would be generated. I was further advised that the escalation ticket would take up to 24 hours to be resolved and following that a new phone would be shipped overnight or that arrangements could possibly be made for me to pick up a replacement in store. I was also advised that there would be no need for me to contact FedEx (Call Time 14:30 minutes)
I called back in at 5:59 pm central once I arrived home to provide which line the phone was supposed to be assigned to. After explaining the situation again, the representative went to start the escalation ticket but was having difficulty. She put me on hold to contact technical support, and the call dropped shortly thereafter. Representative did not call me back. (Call Time 14:00 minutes)
After waiting for a call back, I called customer service again at 6:23 pm central and was connected to a different representative. After explaining the situation again, he stated he would handle the escalation ticket. An escalation ticket number 167881 was finally created. The representative explained to me that it could take 24-48 hours (twice as long as previously advised) for the escalation ticket to be resolved, but once it was resolved, someone with Verizon would contact me and advise how to proceed but that a new phone should be shipped to me at that point. (Call Time 25:00 minutes)
On June 12, 2014 at 2:51 pm central, I called customer service to check on the status of the escalation ticket and to see when I could expect my new phone to be shipped. After explaining the situation again, the representative told me that management must have my ticket on their desk to call and that she couldn’t advise me of the status. She stated there should be a return label in my Verizon account to print to ship the damaged phone back before my new phone would be shipped. I advised that I had seen a return label in my account while looking for something else earlier in the day but that I was afraid it was for shipping the phone for the Edge trade-in. The representative said she would have to check the tracking number and see which phone the label was supposed to be for. While on hold, the call disconnected and no one called me back. (Call Time 31:00 minutes)
I decided to wait to call back until after the 48 hour mark for the escalation ticket in case someone with management whose desk it was supposedly on would happen to call me. When they didn’t call within the time window give, I attempted to call back. At 8:00 pm central, I called, held for over 9 minutes, and had the call drop. I called back at 8:10, spent 2 minutes navigating the menu again, and had call drop. I called back again at 8:12, spent approximately 10 minutes on hold, and was finally connected to a person so I could once again explain my situation. While explaining the situation to her, my call once again dropped, but this representative at least called me back. The call repeatedly dropped (5 additional times) but the representative did continue to keep calling me back (except for final time) while I attempted to explain the situation. She originally advised that I would need to file a claim against my phone insurance which I stated I did not feel was the case since it arrived damaged. She then proceeded to tell me she could see where the representative earlier in the day was working to fill out an order to have my new phone shipped overnight to me when the call with that representative dropped. She then advised me that I would have to first ship the broken phone back before my other phone would even be shipped. I advised her I didn’t have a problem returning the broken phone, but that I was tired of waiting for a replacement phone that I was originally told I would already have. She then consulted with her support team and advised she would place an order to overnight me a new phone. After working on the order for the better part of the hour phone call, she stated she was unable to finish the process since it was ordered on the Edge program. While trying to obtain clarification as to why nothing I was being told by representatives matched actual actions and procedures, I was never able to get a straight answer other than she wasn’t responsible for the incorrect information and what she was telling me now was correct. When the call dropped the last time at 9:13 pm central, I received an automated text message apologizing for the dropped call and stating the representative would call me back shortly, but never received another call.
Today is Friday June 13, 2014. I am utilizing the return label found underneath the order number on the My Verizon website. The label provided to me was for United State Postal Service 1st Class Package. I will be calling again this evening to complain about the fact the label I was provided was for a non-priority service, and I again was left waiting even longer than expected after being led to believe throughout my conversations I would be sending it back through an expedited shipping manner as well.
I am completely dissatisfied with my Verizon experience. Now I am left having to decide whether or not to return the phone for the 5551 line, revert to my old phone on the line, and cancel my 3 available lines in November or be obligated to an additional 2 years of a service before I will even know if this issue is satisfactorily resolved. It is a sad reflection on your company that customers are of such low priority that no one is responsible enough to return phone calls in the time frame given or even held accountable for the information and/or misinformation they provide. I can guarantee I will NOT recommend anyone to Verizon or the Verizon Edge program.
I am also enclosing copies of all the tracking paperwork from FedEx that would indicate Verizon damaged my phone prior to shipping and knowingly shipped it anyway! Unfortunately, I am the one who pays monetarily, with my time (almost 3 hours that I can account for), and my headaches while your company continues to give me the run around.
Personal info removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

@shellk159
I am deeply sorry to hear about your experience with upgrading your device and for the service you received since this issue began! I want you to know that we do value your time as well as your business and would love the opportunity to restore your confidence in our service.
I would like to further investigate this issue and check the status of your ticket. Please accept my "Follow" request, "Follow" me back and send me a Direct Message so that I can further assist. Thank you for being a part of Verizon Wireless!
AnthonyTa_VZW
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How to use Airport Extreme to create a second wireless network with different IP addresses behind an existing modem/router?

Hi,
I have an existing modem/router from my ISP that does DHCP and NAT with base IP 192.168.1.1 distributed in the wireless network. I use this wireless network for our private devices. I could turn off the DHCP server in this first router, but there isn't a separate setting to turn off NAT.
I want to connect my Airport Extreme (4th gen) to this existing router to create a separate wireless network for visiting guests, where IP addresses of 10.0.0.0 etc. are used. So I do not want to use the Airport Extreme in bridge mode, as I would like to keep the devices on the first network 'invisible' for those on the second network. (P.S. when connected in bridge mode, the Airport works well and can distribute a network with a different name from the first. It's just that I would feel more comfortable about our privacy if the Airport were to distribute a different IP range. False security, maybe?)
I've tried doing this by 'Sharing a public IP address' in Airport Utility's Internet tab, leaving TCP/IP's setting to 'via DHCP', setting DHCP addresses to start with 10.0.0.2 up to 200 with all else blank, and not using a standard host nor NAT-PMP in the NAT tab.
When I do this the Airport complains of a 'double NAT issue'. Internet connectivity seems to be OK, but when switching between the two networks on my Mac I get complaints about my IP address being in use by another device intermittently.
Can anyone help in how to get the 'double NAT issue' resolved?
Thanks!

So if someone is connected to the modem/router network they will be able to see the HD I will have put in to the AirPort Extreme?
As I said above.....since the modem/router and AirPort are bridged, devices on the modem/router wireless will be able to "see" devices on the AirPort wireless, and vice versa.....
If they can see the HD connected to the AirPort Extreme, will they be able to access it
Yes, unless you plan to password protect the drive connected to the AirPort Extreme.
or will they still need the password needed to get onto the AirPort Extreme network?
The modem/router and AirPort Extreme are bridged. They are on the same network. All devices are on the same network when the modem/router and AirPort are bridged. Not sure how else that I can say this.
Also, because it is bridged, I shouldn't have any problems accessing the HD I will have connected to the AirPort Extreme from an external location?
Accessing devices from a remote location is never easy....and a topic for a different post/discussion. If you have a "static" Internet IP address from your provider, and have all the details on how to forward ports on your modem/router, you are off to a good start.
Apparently there is some addressing issues because devices can be seen as "Double IP" because the modem/router would have allocated IP's as well as the AirPort allocating IP's thus making connections slower until resolved
When you "bridge", all IP addresses are issued by one device. There will be no conflicts on the network, since they are bridged.
Once again, in very simple terms, you have two doors (access points) that open into the same room (network). One "door" is the modem/router and the other "door" is the AirPort Extreme. They are on the same network....("room") because they are bridged.

How do i export multiple full resolution movie files at the same time in final cut pro 6?

I've been using Final Cut Pro since version 3 came out, know the program well, have even had jobs consisting of just operating the program. I'm currently running version 6 because that's the latest one that works on my computer. Back in verison 3, there used to be an option under Export to export a "Final Cut Pro" movie, which was really a Quicktime movie but appeared with a FCP icon and defaulted to opening in FCP, but the important thing about it is that it was a full resolution copy of the movie with no compression. Now, that option seems to have been changed to "export Quicktime movie." In my opinion that change is kind of stupid since it is so much less specific and is even less of an implication that one is exporting a full resolution file. But in fact you are.
One also has the option of using Compressor to export a version of a movie, and therein there are so many different options that if you are not confused by it I think there's something wrong with you. Moreover, it would appear that there is no equivalent of exporting a full resolution version of a file in Compressor. Fair enough: a full-resolution file involves no compression so is not appropriate for "Compressor." BUT, suppose you want to export multiple uncompressed, full-resolution movies at once. When you use Compressor, you are able to create batch lists and export many things at the same time, for instance, lists that will take many hours to complete so you can go to bed and get the results the next day. But as far as I can tell there is no way to do this at full resolution without compression. Instead you have to sit at the computer waiting for each one to finish and after each one, manually go to the next and select "export Quicktime movie." Even if there is a way to do this I would complain that such an obviously desireable thing is so unaccessable. In fact, the only reason I've typed out my question at such length is because I'm stuck here waiting for each one of my movies to export.
Anyway, all my complaints aside, anyone know how to do this?

what you're missing to export multiple files is the batch export command available in the file menu or by control clicking on the items in the browser. You can export multiple sequences/clips at full resolution with this.
This has been available in fcp for a long long time.
Wow, you are right. Now that you mention it, I can't believe I never noticed that. Thanks.
Only if you have the 'Self-Contained' box checked. Otherwise you'll end up with a reference movie.
Correct. That box is typically checked by default. There are other default settings you could change that would not result in a full-quality version, but what I meant was hitting that option from the pull-down menu, then changing nothing and hitting ok.

This is a complain!!!!!!

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