This solution could not be downloaded

In the action center, i see an error of "windows -shut down unexpectedly" and it says theres a solution avaliable. when i hit "view solution" so i could download it and solve my issue, i get this
<center>
This solution could not be downloaded
Most likely causes:
Your computer was unable to download the solution at this time. Check to make sure your computer is connected to the Internet, and then try to download the solution again later.
</center>
obviously i have a stable and working internet connection and i shut down using the on-screen option. i have tried a clean boot, safe mode, disabling firewall and disabling antivirus. ive reset my computer a few times and restored a few times also. the problem
im experiencing is that my computer boots twice and sometimes between boots, i get bsod with error of "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (IaStorA.sys)".
im running windows 8 64 bit on a toshiba satellite E45t-A4200 with 4th gen Intel-i5 2.3GHz Turbo, 10GB ram and 1 TB HDD
Neither best buy, microsoft nor toshiba want to help and i cant think of anything else i could do myself... im asking the community, you guys, for any and all help you could possibly give to me. thank you

Still appears to be iAstorA.sys.
Do you have an SSD?
Do you have a Hybrid drive in the raid?
Please run a System File Check {SFC}
All instructions are in our Wiki article below...
Should you have any questions please ask us.
System file check (SFC) Scan and Repair System Files
BTW Your backup software is a known cause of BSOD'S
Related to EUBKMON.sys Disk Backup Driver from CHENGDU YIWO Tech Development Co., Ltd
Advice offered in good faith. It is your decision to implement same.

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Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
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http://support.apple.com/kb/ht1725
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