Tidal Email Adapter error monitoring folder 'INBOX':Illegal whitespace in address

I am experiencing an issue with a tidal email adapter and email events are not being triggered.
TIDAL Enterprise Scheduler: version 5.3.1.316
Java version: 1.6.0_27
Java Virtual Machine version: 20.2-b06
Adapter Host: version 5.3.1.299
Java version: 1.6.0_27
Java Virtual Machine version: 20.2-b06
Issue started shortly after our environment did a unexpected failover a couple of days ago. The servers have been rebooted but the issue still appears
I have disabled the email adapter and recreated a new one, issue is still there. Any suggestions on resolving this would be appreciated. The email mailbox is working and recieving messages, and I am able to connect using a pop3 client to the mailbox no problem.
Any suggestions would be appreciated.
Here is the Tidal Master email adapter log messages:
02/29 13:45:12:759[MD-8]: (mem=5062504/16515072) Connection 7: Error monitoring folder 'INBOX':Illegal whitespace in address
02/29 13:45:12:759[MD-8]: (mem=5059960/16515072) javax.mail.internet.AddressException: Illegal whitespace in address in string ``Mail Delivery Subsystem''
at javax.mail.internet.InternetAddress.checkAddress(InternetAddress.java:900)
at javax.mail.internet.InternetAddress.parse(InternetAddress.java:793)
at javax.mail.internet.InternetAddress.parseHeader(InternetAddress.java:554)
at javax.mail.internet.MimeMessage.getAddressHeader(MimeMessage.java:658)
at javax.mail.internet.MimeMessage.getFrom(MimeMessage.java:321)
at com.tidalsoft.service.logic.EmailInterface.b(Unknown Source)
at com.tidalsoft.service.logic.EmailInterface.a(Unknown Source)
at com.tidalsoft.service.logic.EmailInterface.a(Unknown Source)
at bd.p(Unknown Source)
at bd.l(Unknown Source)
at com.tidalsoft.service.logic.ConnectionMessageHandler.onPoll(Unknown Source)
at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at bt.a(Unknown Source)
at ba.b(Unknown Source)
at ba.a(Unknown Source)
at com.tidalsoft.framework.message.BaseMessageHandlerImpl.onMessage(Unknown Source)
at com.tidalsoft.framework.data.DataWrapper.onMessage(Unknown Source)
at ad.run(Unknown Source)
02/29 13:45:12:759[MD-8]: (mem=5062504/16515072) Connection 7: Error monitoring folder 'INBOX':Illegal whitespace in address
02/29 13:45:12:759[MD-8]: (mem=5059960/16515072) javax.mail.internet.AddressException: Illegal whitespace in address in string ``Mail Delivery Subsystem''
at javax.mail.internet.InternetAddress.checkAddress(InternetAddress.java:900)
at javax.mail.internet.InternetAddress.parse(InternetAddress.java:793)
at javax.mail.internet.InternetAddress.parseHeader(InternetAddress.java:554)
at javax.mail.internet.MimeMessage.getAddressHeader(MimeMessage.java:658)
at javax.mail.internet.MimeMessage.getFrom(MimeMessage.java:321)
at com.tidalsoft.service.logic.EmailInterface.b(Unknown Source)
at com.tidalsoft.service.logic.EmailInterface.a(Unknown Source)
at com.tidalsoft.service.logic.EmailInterface.a(Unknown Source)
at bd.p(Unknown Source)
at bd.l(Unknown Source)
at com.tidalsoft.service.logic.ConnectionMessageHandler.onPoll(Unknown Source)
at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at bt.a(Unknown Source)
at ba.b(Unknown Source)
at ba.a(Unknown Source)
at com.tidalsoft.framework.message.BaseMessageHandlerImpl.onMessage(Unknown Source)
at com.tidalsoft.framework.data.DataWrapper.onMessage(Unknown Source)
at ad.run(Unknown Source)
Thanks,
Pete

We found the problem, there was an message in the inbox that is being monitored by the email event. The message was an undeliverable and the sender was = Mail Delivery Subsystem
We had received previous undeliverables from this company and the sender was = Mail Delivery Subsystem <[email protected]>
The email monitoring was impacted by those previous message but as soon as it only reflected Mail Delivery Subsystem and no email domanin name it failed.
Once we removed the messages from the inbox the email events triggered as expected. I now need to build a rule to remove these message from the mailbox.
Thanks,
Pete

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That address is not a normal internet address. Certainly "USS" is not a
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Unable to start listener service.
Running Oracle Database 11gr2 on Windows 7.
I just installed Oracle with the "install software only" option.
Already set up the instance, the database, the dictionary views, etc.
Created tsnames.ora, sqlnet.ora and listener.ora as shown below.
Before installing Oracle I followed the instruction on Oracle
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Services currently in "Started" Status:
OracleServiceorcl
Oracle orcl VSS Writer Service
OracleMTSRecoveryService
OracleOraDb11g_home1ClrAgent
OracleServiceorcl
Below is a summary of the error message and some information
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===============================================================================
c:\Users\Public\myscripts>lsnrctl start
LSNRCTL for 32-bit Windows: Version 11.2.0.1.0 - Production on 18-SEP-2012 13:48
Copyright (c) 1991, 2010, Oracle. All rights reserved.
Starting tnslsnr: please wait...
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TNS-00530: Protocol adapter error
c:\Users\Public\myscripts> lsnrctl status
LSNRCTL for 32-bit Windows: Version 11.2.0.1.0 - Production on 18-SEP-2012 16:17:16
Copyright (c) 1991, 2010, Oracle. All rights reserved.
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=gabylan)(PORT=1521)))
TNS-12541: TNS:no listener
TNS-12560: TNS:protocol adapter error
TNS-00511: No listener
32-bit Windows Error: 61: Unknown error
================================================================================
My "hosts" File: (c:\windows\system32\drivers\etc\hosts)
# localhost name resolution is handled within DNS itself.
#     127.0.0.1 localhost
#     ::1 localhost
192.168.5.5          gabylan          gabylan
=================================================================================
c:\Users\Public\myscripts>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : gabylan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Loopback Adapter
Physical Address. . . . . . . . . : 02-00-4C-4F-4F-50
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b8f5:bbb0:cf8b:c735%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.5.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 335675468
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-B7-78-52-00-25-22-51-68-AB
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-25-22-51-68-AB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::7538:173c:c202:4985%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, September 18, 2012 11:37:37 AM
Lease Expires . . . . . . . . . . : Wednesday, September 19, 2012 1:45:01 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234890530
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-B7-78-52-00-25-22-51-68-AB
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
=================================================================================
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# c:\app\oracle\product\11.2.0\dbhome_1\NETWORK\ADMIN\sqlnet.ora
# This file is actually generated by netca. But if customers choose to
# install "Software Only", this file wont exist and without the native
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# OTHER OPTION FOR AUTHENTICATION IS: SQLNET.AUTHENTICATION_SERVICES= (NTS)
SQLNET.AUTHENTICATION_SERVICES= (NONE)
NAMES.DIRECTORY_PATH= (TNSNAMES, HOSTNAME, EZCONNECT)
ADR_BASE = c:\app\oracle\
====================================================================================
# tnsnames.ora Network Configuration File:
# c:\app\oracle\product\11.2.0\dbhome_1\NETWORK\ADMIN\tnsnames.ora
orcl =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = gabylan)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = orcl)
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(DESCRIPTION_LIST =
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SID_LIST_LISTENER =
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Pinging gabylan [192.168.5.5] with 32 bytes of data:
Reply from 192.168.5.5: bytes=32 time<1ms TTL=128
Reply from 192.168.5.5: bytes=32 time<1ms TTL=128
Reply from 192.168.5.5: bytes=32 time<1ms TTL=128
Reply from 192.168.5.5: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.5.5:
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Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
=================================================================================
Some related environment variables on my system:
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FP_NO_HOST_CHECK=NO
HOMEPATH=\Users\oracle
LOGONSERVER=\\GABYLAN
ORACLE_HOME=c:\app\oracle\product\11.2.0\dbhome_1
ORACLE_HOSTNAME=gabylan
ORACLE_SID=orcl
ORACLE_UNQNAME=orcl
SQLPATH=c:\users\public\myscripts
USERDOMAIN=GABYLAN
USERNAME=oracle
USERPROFILE=C:\Users\oracle
==================================================================================
Summary from V$INSTANCE VIEW:
INSTANCE
NAME    HOSTNAME STARTUP_T STATUS DATABASE_STATUS ACTIVE_ST
orcl GABYLAN STARTED      ACTIVE NORMAL
=================================================================================
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http://help.sap.com/saphelp_nw04/helpdata/en/3f/81023cfa699508e10000000a11402f/frameset.htm
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http://help.sap.com/saphelp_nw04/helpdata/en/3f/567ddea69d3d4c93a6aedabd08899e/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/3f/81023cfa699508e10000000a11402f/frameset.htm
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Regards,
abhy
PS: AWARD POINTS FOR HELPFUL ANSWERS.

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Copyright (c) 1991, 2009, Oracle. All rights reserved.
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[oracle@yam01 log]$
/u01/app/oracle/product/11.2.0/log
/u01/app/oracle/product/11.2.0/log/diag/clients --> here under diag folder client folder was missing.
drwxrwxr-x 3 oracle oinstall 4096 Sep 30 12:59 /u01/app/oracle/product/11.2.0/log/diag/
*[oracle@yam01 log]$ cd /u01/app/oracle/product/11.2.0/log/diag/clients*
-bash: cd: /u01/app/oracle/product/11.2.0/log/diag/clients: No such file or directory
*[oracle@yam01 log]*
[oracle@yam01 diag]$ mkdir clients
[oracle@yam01 diag]$ ls -ltr
total 12
drwxr-x--- 3 oracle oinstall 4096 Sep 30 12:59 rdbms
-rw-r----- 1 oracle oinstall 15 Oct 2 07:43 adrci_dir.mif
drwxr-xr-x 2 oracle oinstall 4096 Oct 2 08:27 clients
[oracle@yam01 diag]$
and added *"SUBSCRIBE_FOR_NODE_DOWN_EVENT_lsn_yscc12=OFF"*
and then when started all the listener it started successfully.+_
[oracle@yam01 ~]$ lsnrctl status lsn_yscc12
LSNRCTL for Linux: Version 11.2.0.1.0 - Production on 02-OCT-2012 08:40:19
Copyright (c) 1991, 2009, Oracle. All rights reserved.
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=100.100.50.199)(PORT=1603)))
STATUS of the LISTENER
Alias lsn_yscc12
Version TNSLSNR for Linux: Version 11.2.0.1.0 - Production
Start Date 02-OCT-2012 08:28:09
Uptime 0 days 0 hr. 12 min. 9 sec
Trace Level admin
Security ON: Local OS Authentication
SNMP OFF
Listener Parameter File /u01/app/oracle/product/11.2.0/network/admin/listener.ora
Listener Log File /u01/app/oracle/diag/tnslsnr/yam01/lsn_yscc12/alert/log.xml
Listener Trace File /u01/app/oracle/diag/tnslsnr/yam01/lsn_yscc12/trace/ora_10095_3086223040.trc
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=100.100.50.199)(PORT=1603)))
Services Summary...
Service "YSCC12.YAMAMACEMENT.COM" has 1 instance(s).
Instance "yscc12", status UNKNOWN, has 1 handler(s) for this service...
The command completed successfully
[oracle@yam01 ~]$
Thanks all for Reading this post
hope if you came across this issues this may work for you.
Best Regards
Kaleem.

Welcome to OTN
Thank you For you sharing :)

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