Time capsule wifi not working

My time capsule wifi is not working.  I believe the issue happened around a couple upgrades ago. 
I've searched the internet the found that others have downgraded airport utility and time capsule firmware.
Airport Utility - 5.6.1
Time Capsule - 7.5.2
OS x yosemite
I'm able to see the time capsule and backup but I can't see the wifi SID.

That is gen3 and getting well past the 3year reliable period.
I think you are simply due for replacement.
You can update the firmware to 7.6.4 although on these old units I recommend no greater than 7.6.1
And I doubt it will fix anything. There is no reason 7.5.2 should not work.
I am unsure how you are getting 5.6 utility to work in Yosemite.. but try using the native airport utility.. which is 6.3
Please open the airport utility and set fixed names for wireless and the base station that are short, no spaces and pure alphanumeric.
Then lock the wireless channel but put no wireless password onto the TC .. if it still won't work, sorry it is dead on the wireless side and it is time to replace.

Similar Messages

  • IPhone + Time Capsule wifi not working

    My iPhone 3G works perfectly on public wifi, but when I try to connect to my Time Capsule, it connects, but when I go to Safari, it say's that it is not connected to the internet.
    My TC's wifi works perfectly with my MacBook, but not with my iPhone.
    Both the TC's, and iPhone's firmware is the latest version.
    Please do not post ******** responses like reset the TC or go to forget this network or reset network settings. THIS DOES NOT WORK!
    I have read somewhere, however, that the IP address shown on the iPhone should not be 169.xxx.xxx.xx ... it is. I've tried changing it using the static ip, but that doesn't work.
    Please tell me step by step very clearly how to make this work. I don't mind reconfiguring the whole network if I have to. Thank you.

    Hello Reno,
    It's a little difficult to help you without more detail on your existing network configuration.
    It's strange that your Macbook works but your iPhone doesn't. I suspect the problem may be down to how the TC is configured into your network but can't be sure with the information you posted.
    My set up works fine and it may help you to understand what I did. My set up is exactly as depicted on page 36 of this manual: http://manuals.info.apple.com/en/DesigningAirPort_Networks10.5-Windows.pdf.
    I have a DSL modem/wireless router provided by my ISP. It acts as the DHCP and DNS servers for my network. I connected my TC to this other router via Ethernet cable and configured the TC as a simple bridge. In this setup the TC is just there to provide a fast wireless network for my Apple devices that support it. I connect all other boxes to the b/g wireless network coming from the ISP router.
    All I did was follow the manual configuration instructions in the document above and it worked.
    I hope that is of some help to you.
    Regards
    Ian

  • My Time Capsule does not work with existing WiFi

    Following a question solved on March 24 by LaPastenague, but gone bad again.
    Apple AirPort Time Capsule
    I felt the need for a physical backup of my data, as I would not completely trust the different clouds. I use, and have used Dropbox for 4-5 years and are very satisfied with that, but I am still not sure if or when a political lunatic will shut off the internet.
    I purchased the Apple AP Time Capsule 2T, because all my other stuff are Apple, and that it's wireless. My old backup is Maxtor 300 GB.
    Since we stay 2-3 weeks on two locations, one in Norway and one in Sweden (two different countries) we must use Mobile Broadband 4G, cables or fibre connections are useless for us, and we don't have it up to the houses. I have one mini router for each country, we bring with us iPhones, iPads, iMac, Apple TV, APExpress. When we pass the boarder I change the mini router, and the system continues working perfect on the WiFi, except the APExpress that needs to be reconfigured,  but then it works.
    The APTC was difficult to make working as it would not accept to be in an existing network, but with good help from the Apple Community, LaPastenague, with forcing the TC connect to the APE with Ethernet cable in bridge mode, ref "My Time Capsule does not work with existing WiFi" from March 24, the problem was solved and all gadgets worked together in a perfect harmony, until we changed location.
    Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
    I have a slight feeling that the two WiFi bands are making the trouble as during the configuration of the TC sometime the last figure 6 and 7 pops up, and that has something two do with the two different 2,4 and 5 GHZ bands
    So, I am curious if you have any idea ?
    I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?

    I can deal with the last question first and easily.
    I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?
    Open the airport utility .. go to the disk tab and select erase.
    When you select erase you will get mulitiple options.
    Quick removes the file table but does not delete the files,, it takes 2min or less.
    A Zero out data is the secure way,, by writing 0 ie low level drive format.
    It can take several hours..
    7 pass will take a week.. not recommended..
    35 pass erase is ridiculous.. it would take a month.. put an ax through the TC. It is quick and better.
    Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
    The fact that it did work and has now failed might point to faulty unit.
    The only way to tell is reset it properly to factory and start over.
    Universal Factory Reset.. any model TC or AE.
    Unplug your TC/AE from power or turn off at the power point.
    Hold in reset. and power the TC/AE back on..  all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
    Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
    Note..
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
    No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
    Generally having multiple wireless AP should not cause problems.. but it is better to set channels manually.. so it doesn't go beserk rotating channels.
    Remember to keep all names short, no spaces and pure alphanumeric.
    Sadly though the Apple routers have no logging now and no SNMP and almost nothing to help diagnose a problem, so if it continues .. take it back to apple.. they have given you no other method of fixing it.

  • My time capsule wifi stops working several times per day

    In the last several weeks, my time capsule wifi will suddenly stop working. Both the guest and main networks  go down. I unplug the time capsule and plug it back in and then it works again for a while. My internet is ADSL. The signal comes in through a Actiontec Modem and then by ethernet to the time capsule which broadcasts the wifi.

    Not sure what you mean by "suddenly stop working".
    Does this mean the power indictor light on the Time Capsule goes off and then comes back on when you restart the Time Capsule?
    Or, does this mean that the power indicator light stays on, but devices cannot connect to the wireless network?
    If you are using an Actiontec modem/router and trying to run both "main" and "guest" networks on the Time Capsule, that is creating an error known as Double NAT.  Sometimes you can get away with this on a simple home network, but the better option would be to run the Time Capsule correctly in the "Off (Bridge Mode" setting.
    Unfortunately, the "guest" network will not operate correctly when the Time Capsule is in Bridge Mode.
    If your Actiontec device really is a modem/router or gateway....as we suspect.....the Double NAT error can cause loss of one or both networks, Can you post back with the model number of the Actiontec "modem" that you have so we can check out the possibility that you have an incorrect setup?

  • HT3728 since Oct 25 my time capsule is not working properly. I enter the time machine to check my backups and the only thing I see is balck screen on every single day since I put it to work on my house. Any ideas on what's going on?

    I am having problems with my time capsule.
    It's not backing up... if I enter the time machine, all I see is a black page, any day I look, since the day I bought it.
    Was not like this before Oct 25...
    Any ideas on what's going on and what should I do to make it work again?

    Check the USB cable first to make sure that it is operating correctly on another connection.
    You may need to use a powered USB hub with the drive since the USB port on the Time Capsule is not a high powered port like you have on your Mac.
    You may need to use the powered hub even if the hard drive has its own external power supply.

  • Time Capsule backup not working anymore after upgrade to Snow Leopard

    Hi,
    after I upgraded to Snow Leopard I started the backup process with the time capsule. Within several days I tried this about 5 times and the iMac crashed or froze after some time doing the backup - but it never completed.
    I then deleted the whole content of the time capsule and started a fresh backup. Now I receive a message after some gigabyte that there was a problem and I should try it again. Again the backup has not finished so far. I tried to reduce the amount of files to backup by excluding folders - no chance. Since the upgrade to snow I was not able to complete one single backup.
    Any ideas or similar experience?

    I have had a similar problem. I have the latest 1TB Time Capsule and backup worked fine in Leopard. I am backing up over my home wireless network. The backup starts, but at some point it freezes with the spinning pizza wheel if I click on anything. Everything freezes with no possibility of force quitting any application.
    I tried trashing the plist for Time Machine, but that didn't work. Tonight I'm going to try a backup with the computer connected to the Time Capsule by Ethernet.
    I can access my existing Time Machine backups on the Time Capsule.
    This is a frustrating situation. But for this, SL works great, but this problem is a critical one.

  • Time Capsule does not work and i can not not mount it anymore, even after follow all apples instructions at FAQs

    My Time Capsule suddenly stopped working, and i can not even mount it anymore. When i ask for a backup, the time machine keeps looking for a disk with no success.
    I tried all the FAQs suggestions:
    1) I change the name of the disk using Airport Utility;
    2) I updated it using Airport Utility.
    Now i can not even try to erase the disk because after to update it, the disk in not listed anymore.
    Now i can just read a "internal disk needs repair" message. that wasn't there before, having in mind that the first response was "there is no space at the disk for a backup".
    What can i do?

    The TC has a fault..
    Power it down and let it cool off overnight. Power it on again the next morning and check if it works.. no luck factory reset.. do all the tests quickly as you have 10-20min before the Temp rises to kill it again.
    No luck it is dead.. give us the actual model number.. A1xxx from the base.
    How old is it?? Beyond 3years they do become dodgy.

  • Time capsule wifi stops working with MacBooks, but nothing else

    I have a newer model time capsule.  Lately, the wifi stops working intermittently on my macbook pro and the wife's macbook air.  While this is happening, our iphones and other peripherals have functional wifi.  This resolves if I reboot the time capsule.  Even more weird is that the 'guest network' on the time capsule will work fine while the main wifi network remains non-functional.
    Fairly annoyed, please help

    It isn't strange at all.. it is a feature of Lion.. totally unstable useless networking.. particularly wireless.
    I would be very surprised if you came back and told me you were on Snow still.
    If Lion was installed by upgrade, worse and worse.. clean install seems to reduce if not remove the issues.
    So ring Apple .. keep annoyed at their new vista class OS. Did you turn that off and on again??
    I can suggest a few things..
    Short wireless and network names.. no spaces.. pure alphanumeric. Different name for 5ghz to stop band swapping.
    Lock wireless to on a/n -b/g
    Lock wireless channels.
    Use wpa2 personal security only.. with 8-12 character passkey.. pure alphanumeric.
    Set dhcp to very short lease time.. 30min.. might help Lion to remember the name of the TC.. otherwise it suffers from early onset dementia and alzheimer's.

  • Time Capsule wifi stopped working but drive access is ok and 2nd bridged time capsule is working

    After six months of successful setup, the wifi on my new 3TB Time Capsule stopped working. At first I would just power everything down and then power it up and it would come back but it had to be reset multiple times per day. Now it is not working at all. I find this very weird because even though the wifi is not working and I can't access the internet, I still have access to the hard drive through finder on my MAC and through the Network on a PC. Also the 2nd (much older) time capsule I have in bridged mode is working just fine for both the drive and the wifi.

    I think you should take the TC back to apple for testing.
    It does make it confusing if you have multiple wireless AP's .. you should turn off everything but the TC that is giving you problems.. then when the wifi drops out, test with ipad or iphone for instance.. if it is gone .. then take the TC to apple for replacement.

  • Time Capsule Wifi not letting me connect to internet

    I originally set up my Time Capsule and it had been working with my iPhone, iPad and a Windows based PC, which my secretary uses to connect to various clerk's websites that aren't compatible with Macs.  Several days ago the PC and mobile devices would show that they are connected to the wifi but would not access the internet.  I tried by switching from bridge mode (not sure how it got set on that anyways).  Then it says I cannot do that.  I am not connected to a modem but I'm directly wired into the ethernet port in my office building.
    Anyone else have this problem and get it fixed?

    The original setup allowed all your computers and devices to be exposed to everyone in the building.
    I jumped to conclusions in my first post.. so let me now ask more closely.. do you own the modem and network in the building or is it shared with other tenants??
    If you have direct access to the modem.. please plug a computer directly into the modem.. you can use the ethernet outlet in your office.. plug the pc directly into it.. do you have issues still accessing the websites you need?? If so the issue is the main modem and nothing to do with your TC.
    If the computer works fine.. and all the websites are now accessible then you need to figure out a solution.. the easiest by far..
    1. replace the TC for a more standard router. PC can have big issues with the TC due to web port openings which do not work since PC use UPNP and Mac's use NAT-PMP.
    You will have to tell me if the building and main modem is yours.. if it is then the router should be bridged.. if not you should have double NAT. And seriously consider buying your own network access if security is at all important. The TC can be bridged to the replacement router.. (a cheap simple WDR3600 TP-Link .. about $80 would do). The TC can still provide access to your Apple devices.
    2. If you want the TC to work with PC. I recommend the following.
    Downgrade the firmware to 7.6.1 .. the latest firmware has issues.
    Downgrade from the Mac. Simply hold the option key when you click version and older versions will show up.
    Change all the names after a factory reset to names the PC deals with.. short, no spaces and pure alphanumeric.
    Work out if you are safe using bridge .. if not accept that double NAT is required.
    The default settings of the TC are fine.. 10.0.1.1 will work with your modem which is set to 192.168.0.x
    If things don't work.. give me more details of the age of the TC and things like what the main modem is and type of network etc.
    It can be hugely difficult to answer this stuff over a forum. Especially when things were working fine one day and fail the next.. just figuring out which part of the neetwork is problematic. Our usual rule is substitute.. ie remove the TC and test direct.. if the problems go away you are wasting your time figuring it out without getting a replacement.
    Consider seriously getting a Technician in to look at it. You can probably claim any costs on tax anyway. It is often better for a business to simply use a competent network computer tech to do these jobs.. than wasting your own time. (just a suggestion.. think of it as your washing machine.. do you strip it down and repair it when it goes bad or call a tech).

  • Restore from Time Capsule slow not working properly help!

    I bought my time capsule about two weeks ago. I have backups from most of those days on my time capsule. Since then I had to clear my hard drive and re-install my operating system. I did not think this was a big issue since i had the backups on my time capsule. However, whenever I try to do anything with a restore it is EXTREMELY SLOW. I only once got it to where it said it would restore, and I had and estimated time of over 15 days. That is just not even reasonable. I have tried restoring from several sources: restore from backup (after booting from disk), migration assistant, time machine. They all are very very slow and I only have about 100gb that was backed up. Does anyone have any tips on how to get this working. I have spend over 6 hours on tech support. I am connect via ethernet cable and I just do not understand why this is so slow.

    I bought my time capsule about two weeks ago. I have backups from most of those days on my time capsule. Since then I had to clear my hard drive and re-install my operating system. I did not think this was a big issue since i had the backups on my time capsule. However, whenever I try to do anything with a restore it is EXTREMELY SLOW. I only once got it to where it said it would restore, and I had and estimated time of over 15 days. That is just not even reasonable. I have tried restoring from several sources: restore from backup (after booting from disk), migration assistant, time machine. They all are very very slow and I only have about 100gb that was backed up. Does anyone have any tips on how to get this working. I have spend over 6 hours on tech support. I am connect via ethernet cable and I just do not understand why this is so slow.

  • Time capsule is not working!!!! help me!!!

    Ok my time capsule is showing an amber light and will not connect to internet i've had it for 6 months and it was working now it will not.
    ok so I know my internet is working because i have a hard line on one computer and that one is connected. I've been told to open airport utilities and the network then to switch IP address,subnet mask, Router and DNS server. So I switched utilities info with network info and it did not work(has worked in the past). I really don't know what to do Im not very tech smart so please help me!! school starts soon and i need my network up.
    oh and I've talked to my internet providers they are unhelpful, they say the internet is working so its not their problem..and i understand that but a little help would be nice...oh and I have talked to a friend who works for apple and she could not help so please help!!...lol thanks

    Under Internet Connection in the Airport Utility, what have you got for Configure IPv4?
    Have you tried Renew DHCP Lease?

  • My Time Capsule / WiFi stop working.

    My Time capsule stop working and I looked for the support page on Apple's website and to be sure about the model of my Time Capsule I wrote down the serial number of it on the technical support page to make sure that my TC is the 1st generation and as many of you have said already, I'm very lucky to have it working for so long despite the issues of the equipment but I also could read on the Apple's website tech page that " The AppleCare Protection Plan for your computer covers Time Capsule." . Is it true ? Because I do have the Apple Care for my iMac.

    Where can I buy and have the specifications of the parts to replace the dead ones ? I saw a guy who change the power supply to an external MagSafe of MacBooks ... lol
    Thanks.
    Ebay HK will ship anywhere in the world. That is still the best way at the moment. Unless you want to start changing capacitors.. if you have not done soldering of fairly fine boards.. don't!! Get a solution made up.
    Or contact a repairer in your country or nearby.
    The cost of repairs starts to go too high to be economic though.
    You need a set of capacitors if you want to diy. There are plenty of sellers on ebay. You must get the exact right type. Size and performance are vital.
    I gave a whole bunch of methods to fix the TC.. including Magsafe power supplies on my website. The easiest though is a 12v to 5v module and 12v supply.
    See https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair
    And there is a list of repairers.
    https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repairers
    If you want the very cheapest method to at least get the TC running as an airport extreme.. you only need a 5v 2A power supply.. but that is real 2A.. not peak.. continuous, so it is usually better to find 3A. You can then cut off the existing supply board plug and just wire it to the supply. Put the hard disk in a usb holder and connect via usb or buy an esata box and run the cable out..
    Good luck with it.

  • HP 4600 connected to time capsule is NOT working after SL

    As a background, I connect my HP Laserjet 4600 to my Time Capsule using ethernet. From my macbook connected via Airport to the Time Capsule created network, I was able to print.
    However, once I upgraded to SL, despite adding the correct printer in the print dialogue, it does not work anymore. From the print queue it says "Network host XXX is busy,...." XXX is the hostname of the printer.
    Please HELP!
    Thanks to all in advance.

    Have a Look at this Discussion...
    https://discussions.apple.com/message/15428508#15428508

  • ATT hooked up new u-verse router, now time capsule does not work and airport utility does not see it ?

    ATT hooked up the new U-verse router replacing the older 2wire router. Old 2wire router worked fine with Airport +Time Capsule. Now only the amber light flashes. When I try to reconnect with Time Machine it does not find the Time Capsule nor does the airport utility find the Time Capsule. Any help?

    Okay, the 3801HGV also doesn't bridge - but there is a workaround. Info on the workaround comes from 'SomeJoe7777' at this link:
    http://forums.att.com/t5/Residential-Gateway/U-verse-for-BUSINESS-2Wire-3600HGV- bridge-mode-or-another-AT-amp/td-p/2707013
    As for connecting to your TC: the 3801HGV uses a default IP address of 192.168.1.254. It passes out IP addresses to your networked devices, and all of those IP addresses will be 192.168.1.something. The TC uses a default IP address of 10.0.1.1. As your primary router, if the TC's defaults weren't changed, the TC would be handing out addresses to your networked devices that are 10.0.1.something.
    If your computer has an IP address of 192.168.1.something, it won't be able to see the TC if the TC's address is 10.0.1.1 (or anything else that's not 192.168.1.something). Hopefully that makes sense!
    Go into System Preferences on your Mac, and click the Network icon. Click on Ethernet on the left side, and you'll be able to see what IP address your Mac has been given. My guess is that it has a 192.168.1.something address from the 3801HGV.
    If I'm right about the 192.168.1.x address, and that your TC is running with 10.0.1.x addresses, then that's why your Mac can't see your TC. In this case, you need to change the Mac's Ethernet setup to manually set your Mac to a 10.0.1.x address for the TC to see. To do this, go to System Preferences, then Network, then click Ethernet on the left side.
    Set the Configure IPv4 dropdown to 'Manually', and it will open up some places for you to fill in information:
    IP Address: 10.0.1.15 (or a similar number that won't conflict with your TC's address, but starts with 10.0.1)
    Subnet Mask: put in 255.255.255.0
    Router: 10.0.1.1 (I'm assuming here that your TC was running with the default IP address; if it was something different, then set Router to whatever IP address your TC was using.)
    Then, click the Apply button to make your changes active.
    Now, since your Mac's IP address will be in the right "subnet" for your TC, they should be able to see each other. (It's kind of like having to live on the same block as someone to be able to talk with them. In general, if your computers don't have similar addresses, they can't talk to each other. Of course that's simplified greatly, but you probably get the idea...)
    Once you've got the IP addresses matched up, you should be able to see your TC. At that point, you can update the TC to work with the 3801HGV. I recommend setting it to bridge mode, but if you can follow SomeJoe7777's advice, go for it!

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