Timeline, canvas not available

Hi there, does anybody know why I suddenly cant access Canvas and timeline in my project ? They are grey in the Window menu

I remember when tom answered this question for me... its frustrating when you don't know why FCE is acting the way it is.
Think of it like this you're timeline and canvas are essentially the same thing as far as the app is concerned if you move around in you're canvas you move around in you're timeline.
You can kinda think about the view and browser being a duo in a little different way. They are where you preview you're media either by file name or by clip preview.
If the browser doesn't tell the timeline that it has a space available for you to put you're media, neither the timeline or canvas will appear.
Open you're project hit Command + N and name the sequence it makes. then double click on that sequence and everything should appear.
after that happy cutting

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Analyze and fix not available in project timeline, fcpx

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Hmm...looks like my shots didn't come through. Let me try again using Insert Image.

Encore CS5: The software that's used to decode the media is not available on this system...

Hi guys, I am needing assistance with this matter. I have read up on similar threads (mostly commented on my Bill Hunt), but I fear I may be missing something. Can anyboy please assist me?
Here's the background:
OS: Windows 7 64-bit.
Video footage format: AVCHD 1440 X 1080 (1.333) 25fps, 48KHz
Photoshop Images: 1440 X 1080 (1.333)
I have been running CS4 Master collection for the past year and a half, with minimal hassles in encore (except for the early patch that needed to be downloaded and applied for some or other transcoding error in Encore CS4).
Right, so we bought the CS5 Master collection upgrade, and all applications are running great, except Encore. The moment I have completed editing my hour-long video in Premiere Pro CS5, I "send to Encore" via Dynamic Link. (This is the way I have been operating countless times in CS4. However now, in Encore CS5, the programme opens with all the regular project settings and saving dialogues, but the the moment it looks as though Encore is going get going, it stalls and doesnt respond, forcing me to close and try again.
So I tried the other way around. I restarted Encore, created a new project, in a new project folder, encore opens, and I chose to Import as "new timeline" selecting the Premiere project of choice. This time around, i don't get a crash out of Encore, instead I get the following message:
"The software that's used to decode the media is not available on this system.
Installing the correct decoders for the files you are working with may help to correct the problem."
So I googled the matter, and came up with Bill's response to the same problem (expect the date that it was posted was back in 2009). I am would desperately like to know if there is a solution, a patch, a workaround of some sorts that can help me get back to my usual workflow. I am pretty screwed without encore at this present moment, and the work is piling up. Can anybody help?
Many Thanks,
Matt

I am having the same problem however I end up having hardware error "Sense code 52102"
My video capture is similar to yours except I am using HD (Canon HNV model Legria HV40)
The process takes a long time and I have breaks in my recording to DVD and with no sound - once it completed after 40 hours.
I have wasted over 20 DVD's trying different things.
OS: Windows 7 64-bit.
Video footage format: HD 1440 X 1080 (1.333) 25fps, 48KHz
Photoshop Images: 1440 X 1080 (1.333)
I have not tried what you did buy opening up Encore and importing to new timeline , let me do that and see if I get the same message.

Adobe encore the software that's used to decode the media is not available on this system. installing the correct decoders for the file you are working with may help correct the problem

Hi,
I got this message after importing about ten or so H.264 files that I encoded from Adobe media encoder. "adobe encore the software that's used to decode the media is not available on this system. installing the correct decoders for the file you are working with may help correct the problem."
The files we're shot with HD cameras. Edited in Premiere Pro CS3. I installed the update 3.0.1 with still the same error.
I also tried a brand new project and after about ten or so files being imported into a timeline, the system crash. I tried this twice....
    Thanks in Advance

Hi Hunt,
       Here is the skinny. A window base PC. footage shot with HD sony HD cameras, Project imported to Premiere CS3. Once completed sent file to Adobe media encoder and render them as H.264 widescreen high Quality. Imported them to Adobe Encore CS3. After about ten files or so. I got the error message. Did all the basic trouble shoot like restarting the computer, got latest patch. Even build a new test project with the same problem.
    Something else I read in the forums, is the encore will transcoded the project to Mpeg 2 anyway, after looking at my project I realized those few files were indeed untranscoded. So it will be a double compression and I dont want that. So, my new question is, what is H.264 good for ?????????? I was research that Mpeg 2 is a faster render but H.264 is a slower render but better quality.....
   what do you think ????
   Peter

Some filters are not available

All my filters are not available but they used to be. ?

Probably in the wrong bit mode. Look at the tab above your canvas and see what number is in that tab. If it is anything other than 8 bit odds are some filters are not available.

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Need help with signing on to Netflix from Apple TV. message says not available try back later. Has been 24 hours plus.

I am having the same problem however I end up having hardware error "Sense code 52102"
My video capture is similar to yours except I am using HD (Canon HNV model Legria HV40)
The process takes a long time and I have breaks in my recording to DVD and with no sound - once it completed after 40 hours.
I have wasted over 20 DVD's trying different things.
OS: Windows 7 64-bit.
Video footage format: HD 1440 X 1080 (1.333) 25fps, 48KHz
Photoshop Images: 1440 X 1080 (1.333)
I have not tried what you did buy opening up Encore and importing to new timeline , let me do that and see if I get the same message.

Send to Color is not available in FCP

Hi,
Last year I installed final cut studio 2, and have FCP 6.0 and Color 1.0 installed on the same computer. When I go to the Send command on FCP, the option to send to Color is not available.
I'd like to mess around with Color, but can't get any clips on it..
Anyone had this problem or knows how to fix it ?
Thanks !

Do you mean...
COLOR is not there at all in the "Send To.." pulldown tab... or
it is greyed out?
Can't help much in the first instance because its not in my experience base... might be a prefs or install issue. If its not offered, but is named, then its a case of selecting the open sequence.
It is also possible to open COLOR separately, name a project, SAVE it, and have it become active. You should be able to navigate to a media directory in the SETUP/Shots dialogue, and import clips from there. Be sure to set the project fps rate before importing any media... that is a project deal breaker from the getgo. There are very few after-the-fact "sequence setting" options. After adding media, it is not possible to change the frame rate of the timeline. It was the first thing to check off in Final Touch before proceeding with anything else.
Kind of like setting frame dominance and interlace in SHAKE. Immediately.
jPo
Message was edited by: JP Owens

Software used to decode the media not available on this system

"The software that's used to decode the media is not available on this system…" I get this error message when I try to import an H.264 video file (about 3.7 GB in size) into Encore CS6 to make a Blu-Ray. I've read the message threads about this problem but they don't seem to apply to my case. I'm using a recent Mac Pro Tower running OS 10.8.5. I made the H.264 file using Compressor 4 and a Matrox MX02 box using the Matrox encode setting for high-quality Blu-Ray. I've used this workflow a number of times before and never had any trouble importing the resulting files into Encore. I've tried starting a new Encore project and also re-doing the encoding of the H.264 file, without success. I've also experimented with importing other, recently made H.264 files into a new Encore project and these, as before, present no problems. I'm baffled!

I solved the problem and thought it might be helpful if I described the solution. The error message gave no indication of the nature of the problem, which was caused by a single clip in the Avid Media Composer timeline. This clip was an import from Photoshop, resized in Avid Media Composer. In height, the pixel dimensions of the Photoshop file were a bit more than 1080. I have no idea how this dimension survived rendering in Media Composer or H.264 encoding in Compressor using the Matrox MX02 box. But it evidently did. When I resized the image in Photoshop before importing it into Media Composer, then re-encoded the video as H.264, it imported normally as an asset into Encore.

Flash CS5.5 Library Assets "Preview not available"

Library assets essentially vanishing into thin air. You either get blank white or "Preview not available" when you click on them. And then when you click to Edit them, you get a memory error.
Still no fix for this guys? 2 years and a version upgrade later...unbelievable. Adobe is a lost cause...

The number of frames in each scene doesn't look like a problem.
I would suggest you to Keep one scene and split your elements in Movie Clips instead of creating different scenes.
Your explanation suggests that your scenes run continuously and there is no interaction by the user. So you can easily use 6 movie Clips in the timeline instead of Six Scenes.
Let me know if this solution resolves your issue.

Our Redemption service is not available

After purchasing Adobe Photoshop Elements 12 and Premiere Elements 12 together from BestBuy, I am unable to retrieve my serial number. I have tried entering the redemption code that came in the box several times and not once has it given me a number of any kind, much less a serial number. The latest error message says, "Our redemption service is not available." After paying good money for this program and being on a strict timeline for work, not being able to use the software is very frustrating. After looking at Adobe's support section of their website, I have it nearly memorized; except the place where you can get actual help, for there are no chat rooms listed nor numbers given.
If there is anyone that can give me some help, it would be nice to only be two days late on my deadline for work instead of a week or more. Who knew that after paying so much money for software, you would have to hire a hacker to be able to use what you bought?

Best Buy has told others that BB’s computers have sent the messages to Adobe’s servers, but that because of a backlog of people purchasing the physical software, Adobe was unable to process the numbers in a timely manner. It is no secret that Adobe users are none too happy with the corporate decision to keep the software in the Cloud and move to a subscription paradigm. It might be that users are purchasing all the copies they can before being forced into the Cloud. On the other hand, this may be a carefully crafted excuse by Best Buy to cover a blunder of their own. Leave it to corporate America to never accept blame for anything and to shift responsibility to someone else. Meanwhile, the customer has to pay in lost time and failed deadlines.
Sarah

Quicktime export not available for Windows 8?

Hello,
I have imported .mov footage from my Canon 60D into a Premiere project and edited it on the timeline. It plays fine in Premiere. I would like to export it in the same format. I go File -> Export -> Media and in the format dropdown "Quicktime" or "MOV" are not available.
I tried installing Quicktime from the Apple site, it didn't affect the export setting in Premiere. The version of Quicktime I installed was an x86 for Windows 7 version, I could not find a 64bit or Windows 8 version.
I am on Windows 8 64 bit with CS6 Master Collection.
Does anyone know how I get Quicktime into my export format options?

You're honestly better off not using QT.
What is the basis and foundation of this comment ?
(apart from personal bias of course)
We have never had any issues in using QT in a cross platform, cross facilty workflow.
My peers and colleagues agree.
Thing is Jim..if one works within a cross platform, cross facilty workflow...one often runs into QT. eg Uncompressed .mov (8, 10, 16 bit) required. Not AVI or H264!.
They wont change setups based on Jim Simons humble opinion on all things Apple.

My app store wont let me download apps, says they are not available in the uk please help??

my app store wont let me download apps, says there not available in the uk?? please help??

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

Getting error while opening a saved for later notification: The selected action is not available. The cause may be related to security. Contact your system administrator to verify your permission level for this action.

Hi All,
While opening a saved for later notification, we are getting "The selected action is not available. The cause may be related to security. Contact your system administrator to verify your permission level for this action". error.
This is a custom notification.
Please help.
Thanks
Raghava

HI All,
Please help on this issue.
Thanks
Raghava

Laptop (Running Windows 8.1) no longer able to print and now see message Active Directory Domain Services is not available

Have a very recent Lenovo Ideapad Laptop running Windows 8.1. Connected via USB port to HP LaserJet Pro CM1415 frw Color MFP Printer. Was able to print fine nearly 2 weeks ago, but something recently happened - either a new windows or office 2013 update
or perhaps I blew away a certain file by mistake. I can see the printer installed but cannot print to it from anything (Word, Notepad, IE, Firefox etc.). The one thing to note is that usually when I plug or unplug a USB related device, Windows 8.1 recognizes
this and makes a certain chime noise, but with the printer USB cable it never makes that noise - making me think that it never fully recognizes the printer. Also when I select the printer (from within the control panel) and right click for properties (via
admin rights) It never lets me fully connect to it.
I have tried all the usual remedies - remove, install all drivers, reinstall printer, Windows update, start/stop print spooler and all other printer related services, etc. Its really annoying because this printer was working fine nearly 2
weeks ago. Looking for any advice now. Thanks.
-Chris

Hi Chris,
à
I have tried all the usual remedies - remove, install all drivers, reinstall printer, Windows update, start/stop print spooler and all other printer related services, etc.
I noticed that you had reinstalled the printer. Just a confirmation, when un-install this printer, please check
if this printer still exist in registry. For more details, please refer to following KB.
Registry entries for printing
If printer entry still exist in registry, please delete that printer entry and re-install this printer again,
then check if this issue still exists. (Please backup registry entries before operating registry. It will help us to avoid unexpected issue.)
àand now see
message Active Directory Domain Services is not available
By the way, would you please let me know where/when get this
Active Directory Domain Services is not available error message? Or provide a screenshot of it?
(Please hide all protected or private information) Please check if all services are running correctly on the computer. Meanwhile, please refer to following article and check if can help you.
Printer
Problem: Active Directory Domain Services is currently unavailable – Why does windows say no printers are installed?
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft
does not guarantee the accuracy of this information.
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu

My external hard drive is not recognized by Time Machine; "The backup disk is not available" according to Disk Utility

I'm not completely tech savvy, but I'm having troubles with my external memory & time machine. I'm a student, and thus its very important to me to be able to back up my computer.
I wanted to back up my Time Machine the other day. I clicked the icon at the top of the page (beside the battery icon, etc.) and the message "The backup disk is not available". I have a 500GB Seagate passport (ie: http://www.bestbuy.com/site/Seagate---FreeAgent-GoFlex-500GB-External-USB-2.0-Po rtable-Hard-Drive---Silver/9929098.p?id=1218196478444&skuId=9929098)
My macbook pro is version 10.7.5 Mac OS X Lion. My external memory is only about a year old. It hasn't been dropped or anything; it permanently sits secured to my desk.
What appears when I click "Repair Disk":
Verify and Repair volume “Time Machine Backups”
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Detected a case-sensitive volume.
Checking extents overflow file.
Checking catalog file.
Incorrect block count for file shutdown_time
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Invalid node structure
Rebuilding catalog B-tree.
The volume Time Machine Backups could not be repaired.
Volume repair complete.Updating boot support partitions for the volume as required.Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
After clicking "Repair Disk" this message pops up: "Disk Utility Stopped Repairing 'Time Machine Backups' Disk utility can't repair this disk. Back up as many as your files as possible, reformat the disk, and restore your backed-up files."
I don't want to wipe my memory on my external disk just in case the disk doesn't restore (as I do not have another disk to back up my computer on to).
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Sounds like it either has, or is about to die.
If you don't need anything off the old drive, then yes, replace it immediately with something a little more reolaable. I use WD Caviar Black personally. But anything that has a known low failure rate.

Timeline, canvas not available

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