To: copihope, re: rural parents with no service

Unable to reply directly to your post, for some reason no Reply control available to me on that post in both Firefox and IE8.
I suggest you get the local media involved.  If the local Verizon folks at a managerial level see something like this on the local news and the reporters start calling them, amazing how quickly they can get it taken care of.

Did you fill out the form in your private support case?  Anthony_VZ is attempting to assist you in this matter.  
copeihope wrote:
Well Monday Verizon told my father they were taking him off the "group outage" list and put him on what my dad told me was "special health care needs" .which moves him up as a priority. He told the lady , I was on that list you took me off and put me on the group outage list!  Verizon's reply "well we are putting you back on the list, and someone will be out there Tuesday , if not Tuesday, Wednesday" Result - you guessed it, NO SHOW!  
Makes us wonder, if this was a true group outage, and it's been going on for 3 weeks,, wouldn't more people be out on these forumns complaining? Wouldn't there be a big effort to get everyone up and running? So far out of all the neighbors on the road, it's my parents and one neighbor a mile away. Anyone care to guess  if this group outage thing was real in the first place ?

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